Tecnoteca
Tecnoteca Srl is an Italian open-source software company that develops and maintains the CMDBuild, CMDBuild READY2USE, and openMAINT platforms for asset management, IT governance, and property/facility management, serving enterprise and government customers globally.
- Company typePrivate
- Founded2000
- HeadquartersTavagnacco, Italy
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Tecnoteca does
Tecnoteca Srl is an Italian open-source software company founded in 2000 in Tavagnacco (province of Udine), now operating as a brand under PAT Srl within the Zucchetti Group following a December 2021 acquisition and a January 2026 merger by incorporation. The company develops and maintains a portfolio of three related products built on a common Java/Eclipse + PostgreSQL core: CMDBuild, a configurable open-source Asset Management and CMDB platform; CMDBuild READY2USE, an ITIL-compliant verticalization for IT Governance with Service Desk and CMDB; and openMAINT, a verticalization for Property & Facility Management that includes CMMS, BIM/IFC, and GIS/3D visualization capabilities. The technical stack includes a workflow engine, reporting and dashboards, document management, mobile applications, self-service portal, and REST APIs with OAuth2/SSO authentication; non-open-source connector modules integrate with systems such as OCS Inventory, Active Directory, VMware vCenter, and Amazon AWS. CMDBuild 3.0 (2019) required 12+ man-years of development and was followed by CMDBuild 4 in 2025 and CMDBuild 4.2 in March 2026.
The company's commercial model rests on annual subscriptions priced on two axes: instance complexity (Base, Large, Very Large, Custom) determined by users, workflows, connectors, cluster, and multitenant parameters, and SLA tier (Silver, Gold, Platinum) determining support channel and response/resolution times. Support packages (pay-per-use) and remote training sessions (4-hour blocks, max 3 participants) are sold only to active subscribers. Distribution is sales-led direct to enterprise and government customers, supplemented by a SaaS listing on the Italian AGID Cloud Marketplace for public administration procurement and the open-source community channel that drives top-of-funnel adoption. Tecnoteca serves a diverse international customer base across 15+ countries, with documented references including KDDI Corporation (Japan, managing tens of thousands of servers across 7 data centers), Crédit Agricole Italia, Schneider Electric (USA), Diringer & Scheidel (Germany), CHNP Luxembourg, and numerous Italian municipalities. Customer segments span IT/technology organizations (CMDB and ITSM use cases), Property & Facility Management, government and public administration, large enterprises, healthcare, and cultural institutions. The team of 11-50 employees is concentrated in Tavagnacco (R&D) and Montebelluna (Treviso headquarters, shared with PAT/Zucchetti).
Tecnoteca firmographics
Firmographics- Name
- Tecnoteca
- Legal name
- Tecnoteca Srl
- Website
- https://tecnoteca.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tecnoteca Srl is an Italian open-source software company that develops and maintains the CMDBuild, CMDBuild READY2USE, and openMAINT platforms for asset management, IT governance, and property/facility management, serving enterprise and government customers globally.
- Ownership category
- akta.pro rank
Tecnoteca industry classification
Industry- Product category
- Enterprise Open-Source Asset Management & ITSM Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Configuration Management Database (CMDB) Platforms (HDAEALAE)
- akta.pro secondary industries
- IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK), Governance, Risk & Compliance (GRC) Platforms (BPAEAPAA), IT Service Management for Data Centers (ITSM/CMDB/Change) (HDABANAF)
Keywords
Where Tecnoteca is headquartered
LocationHeadquarters
- HQ city
- Tavagnacco
- HQ country
- Italy
- HQ region
- Europe
Offices2 records
Markets served
Tecnoteca business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Annual Subscription / Maintenance: Annual subscription-based maintenance contracts for CMDBuild, CMDBuild READY2USE, and openMAINT. Pricing is based on Instance Complexity (Base, Large, Very Large, Custom) and SLA Level (Silver, Gold, Platinum). Includes bug fixes, software updates, help desk support, and access to non-open-source modules (Self-Service Portal, Mobile APP, connectors).
- Support Packages (Pay-per-use): Remote custom support packages for startup, configuration, and customization activities. Variable cost depending on package size. Only available to customers who have signed the Annual Subscription.
- Training Services: Remote training sessions sold to customers who have signed the Annual Subscription. Training is available in Italian or English, delivered in 4-hour sessions with a maximum of three participants per course.
- SaaS Offering (via AGID Cloud Marketplace): CMDBuild READY2USE is available as a SaaS solution on the Italian AGID (Agenzia per l'Italia Digitale) Cloud Marketplace, providing cloud-hosted deployment for Italian public administration customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Base Instance + Silver SLA |
| Subscription | Annual | Large Instance + Silver SLA |
| Subscription | Annual | Very Large Instance + Silver SLA |
| Subscription | Annual | Base Instance + Gold SLA |
| Subscription | Annual | Large Instance + Gold SLA |
| Subscription | Annual | Very Large Instance + Gold SLA |
| Subscription | Annual | Base Instance + Platinum SLA |
| Subscription | Annual | Large Instance + Platinum SLA |
| Subscription | Annual | Very Large Instance + Platinum SLA |
| Subscription | Annual | Custom Instance + Custom SLA |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Tecnoteca product offering
Product offeringCore offering
Tecnoteca develops, maintains, and supports the CMDBuild open-source software family — CMDBuild (configurable Asset Management platform), CMDBuild READY2USE (ITIL-based IT Governance and Service Desk), and openMAINT (Property & Facility Management / CMMS). The company sells annual subscription maintenance contracts with tiered SLAs, pay-per-use support packages for configuration and customization, and remote training services, while distributing the core platform free under an open-source license.
Product overview
Tecnoteca develops and maintains an open-source software portfolio centered on three products: CMDBuild (core platform for configuring Asset Management applications), CMDBuild READY2USE (IT Governance verticalization based on ITIL best practices), and openMAINT (Property & Facility Management solution). The products share a common core platform and are designed to be highly configurable and customizable. Tecnoteca also offers professional services including annual subscriptions with SLA support, pay-per-use support packages, and remote training. All products are released under open-source licenses and are supported by a commercial maintenance model offering certified appliances, bug fixes, and non-open-source advanced modules.
Differentiator
Problem solved
Functional benefit
Brands
- CMDBuild: Open-source software for configuring custom applications for Asset Management.
- CMDBuild READY2USE
- openMAINT
Products and services
- CMDBuild Open-source software platform for configuring customized Asset Management applications. Provides a configurable database layer, workflow engine, reporting, dashboards, document management, GIS integration, REST APIs, and a Relation Graph for exploring CMDB dependencies. Used by IT departments, managed service providers, and large enterprises for IT asset and configuration management.
- CMDBuild READY2USE IT Governance Management software verticalization of CMDBuild, based on ITIL best practices. Includes a CMDB and an ITIL-compliant Service Desk (Incident, Request, Change Management), plus non-open-source modules such as a Self-Service Portal, Mobile APP, and built-in connectors for OCS Inventory, Active Directory, VMware vCenter, and Amazon AWS. Distributed as open source and as a SaaS offering on the Italian AGID Cloud Marketplace.
- openMAINT Property and Facility Management software for managing buildings, furnishings, technical systems, devices, and related maintenance, logistics, and economic activities. Includes BIM/IFC integration, GIS and 3D visualization, preventive and corrective maintenance management, capital asset planning, and a citizen/employee self-service portal. Targeted at facility managers, municipalities, hospitals, and large property owners.
Quantifiable outcome
- Fault impact identification reduced from over 1 hour to 5 minutes at KDDI Corporation (Japan), managing tens of thousands of servers across 7 data centers
- +3 more outcomes
Companies that use Tecnoteca
Customer profileNamed customers15 records
Segments6 records
Ideal customer profiles3 records
Tecnoteca technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature10 records
Tecnoteca partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- OSSL Inc. (Japan)minorOSSL Inc. is the Japanese partner of Tecnoteca (developer and maintainer of CMDBuild). OSSL Inc. was involved in the construction, testing, and data collection program development for the KDDI Corporation CMDB project in Japan, supporting the implementation of CMDBuild READY2USE in a Japanese enterprise context.
- Zucchetti GroupcoreTecnoteca was acquired by PAT S.r.l. (part of the Zucchetti Group) in December 2021, with full integration completed via merger in January 2026. Tecnoteca continues as a brand maintaining its technical expertise, team, and community. The Zucchetti Group is Italy's leader in IT, providing strategic backing for international expansion of the open-source products CMDBuild, CMDBuild READY2USE, and openMAINT.
- Università degli Studi di Padova (iBrIDS Project)minorTecnoteca provided its openMAINT platform to the University of Padua for the iBrIDS (intelligent Bridge Information Decision System) research project, testing BIM and IoT data integration capabilities. The collaboration demonstrated openMAINT's suitability for infrastructure management and BMS applications.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Tecnoteca competitors and assessment
Company assessmentBroad incumbents
- Ivanti: Provides ITSM, IT asset management, and unified endpoint management. Overlaps with CMDBuild READY2USE in CMDB, IT inventory, and service desk use cases, with broader endpoint and security capabilities and a much larger enterprise sales footprint.
- ServiceNow: Global leader in cloud-based ITSM, CMDB, and IT asset management with deep enterprise penetration. Competes broadly with CMDBuild READY2USE in the same CMDB/ITSM space but offers a much larger, fully cloud-native portfolio well beyond IT Governance.
- ManageEngine (Zoho): Provides ServiceDesk Plus and AssetExplorer, targeting mid-market and enterprise IT asset management and ITSM. Competes in the same CMDB/ITSM segment as CMDBuild READY2USE, with broader suite and aggressive pricing for SMB and mid-market buyers.
- Freshworks (Freshservice): Cloud-native ITSM and IT asset management platform serving mid-market and enterprise customers. Competes with CMDBuild READY2USE in the same ITIL-compliant service desk and CMDB space, with a stronger SaaS-first GTM model.
- BMC Software: Major incumbent in ITSM and CMDB (BMC Helix ITSM, BMC Remedy, BMC Discovery). Directly competes with CMDBuild READY2USE for enterprise IT asset management and service desk buyers, with broader portfolio coverage and significantly larger R&D investment.
Direct peers
- Combodo iTop: Open-source ITSM and CMDB platform (iTop) maintained by Combodo with commercial support and customization services. Closest open-source direct peer to CMDBuild READY2USE, serving the same ITIL-compliant service desk and CMDB use cases for enterprise and public-sector customers.
- Planon: Leading commercial facility and real estate management software (IWMS) used by large enterprises for building, maintenance, and space management. Directly comparable to openMAINT in the property and facility management vertical, though Planon is a much larger commercial SaaS vendor.
- GLPI Project: Open-source IT asset management and helpdesk software with a large community and commercial support providers (Teclib', INDEPNET). Directly comparable to CMDBuild for IT inventory, CMDB, and service desk use cases, particularly in public-sector and SMB deployments.
- Snipe-IT: Open-source IT asset management platform with strong web-based inventory, check-in/out, and license tracking. Comparable to CMDBuild for IT asset management use cases, with a strong self-hosted community and growing SaaS offering; smaller and more focused than Tecnoteca's full CMDB scope.
- Eptura: Workplace and facility management software suite (including Archibus and iOffice) for enterprise real estate, space, and asset management. Comparable to openMAINT in serving large organizations managing multi-site building portfolios, with broader commercial SaaS capabilities.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Tecnoteca social profiles
Digital presenceTecnoteca financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tecnoteca leadership team
Management profileNumber of profiles
Profiles1 record
Tecnoteca funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tecnoteca M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tecnoteca
What does Tecnoteca do?
Tecnoteca develops, maintains, and supports the CMDBuild open-source software family — CMDBuild (configurable Asset Management platform), CMDBuild READY2USE (ITIL-based IT Governance and Service Desk), and openMAINT (Property & Facility Management / CMMS). The company sells annual subscription maintenance contracts with tiered SLAs, pay-per-use support packages for configuration and customization, and remote training services, while distributing the core platform free under an open-source license.
Is Tecnoteca a public or private company?
Tecnoteca is a private company. It is classified as corporate owned and is currently operating.
When was Tecnoteca founded?
Tecnoteca was founded in 2000. It employs 11 to 50 people.
Where is Tecnoteca based?
Tecnoteca is headquartered in Tavagnacco, Italy, in the Europe region.
How does Tecnoteca make money?
Four revenue lines are on record. Annual Subscription / Maintenance is the primary driver. The others are support Packages (Pay-per-use), training Services and saaS Offering (via AGID Cloud Marketplace).
Who are Tecnoteca's main competitors?
Broad incumbents on record are Ivanti, ServiceNow, ManageEngine (Zoho), Freshworks (Freshservice) and BMC Software. Direct peers are Combodo iTop, Planon, GLPI Project, Snipe-IT and Eptura.
Does Tecnoteca have an API?
Yes. CMDBuild provides REST APIs for integration with external systems and data synchronization. The API supports OAuth2 for authentication with SSO systems. The REST API is used extensively for building custom integrations, as demonstrated in customer implementations using PowerShell and REST APIs for data synchronization. The platform supports TMForum open API standards for data model definitions. Developer documentation is at www.cmdbuild.org/en.
What industry is Tecnoteca in?
Tecnoteca's product category is Enterprise Open-Source Asset Management & ITSM Software. Its primary akta.pro industry code is HDAEALAE, Configuration Management Database (CMDB) Platforms, with a secondary code of HDAEALAK, IT Governance, Risk & Compliance (IT GRC) Platforms. Its NAICS code is 54151 and its SIC code is 7372.