What Batix does

Batix Software GmbH is a privately held German software company founded in 2004 and headquartered in Saalfeld, Thuringia. The firm develops tailored software solutions for companies and public institutions, combining custom development with a productized module suite built on its proprietary Batix Application Framework — a multi-client, microservices-based platform supporting scalable web and mobile applications with third-party integrations.

The product portfolio is organized into four vertical solutions (BX:Smart Factory for Industry 4.0 / MES, BX:Smart Mobility for transportation and fleet management, BX:Smart Data for enterprise data management, and BX:Smart Life spanning healthcare, ticketing, and e-commerce) plus horizontal modules such as BX:Provider (BSS/OSS for telecoms), BX:CRM, BX:CMS, BX:Telematic, BX:Klinikportal (clinic employee portal with embedded agentic AI), and batixAI (a DSGVO-compliant AI mentor for SMEs). An in-house managed-services arm provides 24/7 hosting in German data centers, with Hetzner as infrastructure partner. AI/ML capabilities span cognitive search, agentic assistants, computer vision, predictive analytics, anomaly detection, and optimization, developed in collaboration with TU Ilmenau, Fraunhofer IKTS, and Jena universities under BMBF/BMWK-funded projects.

Batix employs approximately 25 people across development, R&D, managed services, sales, and UX, and operates a consultative direct-sales motion targeting German mid-market and enterprise customers, supplemented by channel partners Batix Schweiz AG (Switzerland) and ADDONWARE (German mid-market). Revenue is generated through custom development projects, managed-services contracts, and licensing of modular products on a quote-based pricing model. The company is founder/management-owned with no disclosed external funding and reports no revenue figures publicly.

Name

Batix

Legal name

Batix Software GmbH

Website

https://batix.de

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Batix Software GmbH is a Thuringia-based software firm that builds custom and modular software — including Industry 4.0, mobility, data management, and DSGVO-compliant AI solutions — for German mid-market companies and public institutions.

Ownership category

akta.pro rank

Product category

Custom Enterprise Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Software Publishers (51321), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Low-Code/No-Code Application Platforms (HDAEAKAA)

akta.pro secondary industries

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), Process & Case Management Low-Code Platforms (HDAEAKAE), Custom Application Development (Web/Mobile/Desktop) (BPAEAFAA)

Keywords

• Custom enterprise software
• Industry 4.0 solutions
• Smart factory software
• Telecom BSS OSS
• Fleet management software

Headquarters

HQ city

Saalfeld

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Custom Software Development: Batix develops tailored software solutions for companies and public institutions. Revenue is generated through project-based custom development engagements, with a structured process from initial consultation through roadmap to implementation. The company serves diverse industry environments including manufacturing, healthcare, telecommunications, and public sector.
2. IT Managed Services: Managed hosting and IT infrastructure services providing 24/7 monitoring, server management, security, and support. Servers operated exclusively in German data centers meeting high security standards. Revenue from ongoing service contracts with SLAs.
3. Software Products and Modules: Pre-built software modules including BX:Smart Factory, BX:Smart Mobility, BX:Smart Data, BX:Smart Life, BX:CRM, BX:CMS, BX:Provider, BX:Telematic. These products can be licensed as standalone solutions or integrated into existing systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Batix develops and sells tailored enterprise software built on its proprietary Batix Application Framework, organized around four vertical solution families — BX:Smart Factory (Industry 4.0 / MES), BX:Smart Mobility (transportation/fleet), BX:Smart Data (enterprise data management), and BX:Smart Life (healthcare, work, education, government) — plus horizontal modules such as BX:Provider (telecom BSS/OSS), BX:CRM, BX:CMS, BX:Telematic, BX:Klinikportal, and the batixAI AI mentor. The company also delivers IT managed services (24/7 hosting in German data centers) and custom development projects for mid-market companies and public institutions in the DACH region.

Product overview

Batix offers a platform-plus-modules architecture centered on the Batix Application Framework, which serves as the underlying development environment for all solutions. The core product portfolio spans four main vertical solutions: BX:Smart Factory (manufacturing and Industry 4.0), BX:Smart Mobility (transportation and fleet management), BX:Smart Data (enterprise data management), and BX:Smart Life (digital life across healthcare, work, leisure). Complementary horizontal modules include BX:Provider (telecommunications BSS/OSS), BX:CRM (customer management), BX:CMS (content management), BX:Telematic (GPS/fleet tracking), BX:Klinikportal (healthcare employee portal), and batixAI (AI mentor for enterprise knowledge). BX:Managed Services provides ongoing IT infrastructure support. Products operate on the Batix Application Framework and share data management capabilities across modules.

Differentiator

Problem solved

Functional benefit

Brands

• BX:Smart Factory: Software for digital production and smart factory solutions
• BX:Smart Mobility
• BX:Smart Life
• BX:Smart Data
• BX:CRM
• BX:CMS
• BX:Provider
• BX:Telematic
• batixAI
• BX:Klinikportal

Products and services

• BX:Smart Factory Industry 4.0 software platform for intelligent production, providing digital manufacturing order management, production monitoring, machine networking, resource planning, tool management, process control, personnel scheduling, time tracking, measurement equipment management, quality assurance, goods logistics, and production planning for manufacturers and industrial companies.
• BX:Smart Mobility Web-based business suite for transportation companies providing fleet management, real-time vehicle tracking, and operational data capture, including modules for public transport, construction vehicles, and cleaning vehicles with geopositioning and remote intervention capabilities.
• BX:Smart Data Enterprise data management platform that captures, validates, analyzes, and visualizes business data, providing data validation, content management, and statistical analysis for informed decision-making by data-driven enterprises.
• BX:Smart Life Digital life platform bundling healthcare, work, leisure, education, mobility, and administration modules (BX:CareBox, BX:CareShift, BX:SmartGov, BX:Ticket, BX:Shop, BX:Education, BX:DESKA, BX:Smart Building) for organizations in healthcare, public administration, and lifestyle services.
• BX:Provider BSS/OSS suite for telecommunications and energy providers offering product configuration, customer portals, order processing, network management, and billing, suitable for traditional telecom providers and new entrants such as municipal utilities.
• BX:Telematic GPS tracking and operational data capture system for vehicles and mobile machines, combining 360-degree fleet management with real-time monitoring, secure data transmission, and service applications for fleet operators.
• BX:CRM Customer relationship management system with address management, process organization, duplicate checking, validation, and automated case tracking and escalation for comprehensive customer lifecycle management.
• BX:CMS Enterprise content management system providing reliable web content management with high adaptability, user-friendliness, workflow support, and sophisticated rights management.
• batixAI AI mentor solution for mid-market companies enabling instant access to company knowledge through a conversational interface. Searches internal documents, answers questions with source references, and supports use cases including onboarding, support/troubleshooting, data analysis, and offer creation. 100% GDPR-compliant with hosting in Germany or on-premise.
• BX:Klinikportal / BX:Smart Work Employee portal for clinics and healthcare facilities bundling scheduling, internal information management, HR processes, news management, contact directories, and HR integration in a mobile-optimized interface, including agentic AI assistant for natural language task execution.
• Batix Application Framework High-performance, multi-client capable development environment for digital workflow processes and efficient data management in mid-market companies. Uses microservices architecture and supports scalable web applications and mobile apps with flexible interfaces to third-party systems — sold as a platform underpinning Batix's product family.
• BX:Managed Services IT managed services providing 24/7 monitoring, managed hosting, security, server management, and support for high-availability applications, with servers operated exclusively in German data centers meeting high security standards.

Quantifiable outcome

• 80% reduction in archiving costs, 90% reduction in search costs, 15% reduction in setup costs, 2% increase in revenue margin
• +3 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability14 records

Feature10 records

Partnerships

17 partnerships are on record, tiered minor and core.

• Verkehrsbetriebe SchaffhausenminorStrategic or Co-development Partner · 1 December 2021Swiss transit operator in Swiss Transit Lab project. Batix developed 'Open Doors' accessibility solution connecting buses with building lifts for wheelchair users. Project went live December 2021.
• Batix Schweiz AGcoreChannel Partner/ Reseller/ DistributorBatix Schweiz AG is described as one of the most innovative IT companies in the Zurich area, known for new thinking and developing cool software. Serves as the Batix partner for Swiss market.
• ADDONWAREcoreChannel Partner/ Reseller/ DistributorADDONWARE has been successfully implementing projects for mid-market and administration clients for over 15 years, specializing in complex digital transformation processes with fresh ideas and outcome certainty.
• ITnet Thüringen e.V.coreStrategic or Co-development PartnerITnet Thüringen gives voice and face to IT in Thuringia. Jörg Flügge serves on the board. The association needs investments, innovation, and a strong IT community with common goals.
• SaaleWirtschaft e.V.coreStrategic or Co-development PartnerNon-profit network of private companies and public institutions seeking answers to economic and societal challenges in the Saale region. Jörg Flügge serves as speaker for INDUSTRIE 4.0 project.
• Mittelstand 4.0-Kompetenzzentrum IlmenauminorStrategic or Co-development PartnerCollaboration on Industry 4.0 research and demonstration projects, including Augmented Reality control for welding systems using Microsoft HoloLens 2.
• HySON (Institut für Angewandte Wasserstoffforschung Sonneberg gGmbH)minorStrategic or Co-development PartnerPartnership in BotanyKI project for developing robotic modules for agricultural pest plant removal, powered by hydrogen.
• SMB Sonneberg GmbHminorStrategic or Co-development PartnerPartner in BotanyKI project for agricultural robotics development.
• Fraunhofer IKTSminorStrategic or Co-development PartnerResearch partner in ThWIC project for future water management development, along with Friedrich-Schiller-Universität and Ernst-Abbe-Hochschule Jena.
• Friedrich-Schiller-Universität JenaminorStrategic or Co-development PartnerAcademic partner in ThWIC project for water management and QUANTIFISENS project for fiber optic sensor technology.
• Ernst-Abbe-Hochschule JenaminorStrategic or Co-development PartnerAcademic partner in ThWIC project for future water management development.
• Baumpaten Thüringen®minorStrategic or Co-development PartnerSustainability partnership for tree-planting initiatives. Batix plants trees for each sold bag of anniversary coffee, and coordinated large planting actions with 1,080 trees planted in Schwarzatal.
• Mocaba KaffeeröstereiminorStrategic or Co-development PartnerLocal coffee roastery partnership for Batix anniversary coffee, with proceeds supporting tree-planting sustainability initiative.
• DLR ProjektträgerminorOthersProject agency for federally funded research projects including BotanyKI, managing funding from BMBF.
• PTJ (Projektträger Jülich)minorOthersProject agency for ThWIC and TRAIL^2 projects, managing BMWK and federal funding.
• Thüringer AufbaubankminorOthersFunding agency for Thuringian research projects including AgiEcoPlast, HEATMAP, and SPRITZGUSSDIGITAL.
• Hetzner Online GmbHcoreTechnology or IntegrationData center operator partner. Batix uses Hetzner for hosting services, with the provider using wind and hydropower for its data centers in Germany and Finland, aligning with Batix's sustainability focus.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• DATEV eG: Large German cooperative IT services provider for tax advisors, SMEs and public-sector institutions — comparable customer segments and DACH focus, though at vastly greater scale.
• PSI Software AG: Larger German vendor of process and industry software for energy, manufacturing, and infrastructure — overlapping with Batix's Smart Factory and Smart Mobility offerings but at much greater scale.
• Microsoft Power Platform: Hyperscaler low-code/workflow/automation suite increasingly competing for the same German mid-market workflow, CRM, and process-automation workloads Batix addresses with its Application Framework.

Direct peers

• Allgeier (Nagarro): German-headquartered IT services and software provider serving Mittelstand and enterprise with custom development, digitalization, and industry-specific platforms — directly comparable in business model and customer base.
• Robotron Datenbank-Software GmbH: Saxony-based IT firm delivering custom software, data management, and industry solutions to German Mittelstand and public administration — very similar size, geography, and vertical mix (manufacturing, energy, public sector).
• CENIT AG: Stuttgart-based IT and PLM consultancy delivering industry-specific software and digitalization services to German manufacturing — comparable in offering and customer profile.
• init innovation in traffic systems SE: German provider of software and telematics for public transit and transportation — directly comparable to Batix's BX:Smart Mobility and BX:Telematic business.
• ATOSS Software AG: German vendor of workforce management and scheduling software — overlaps with BX:CareShift and BX:Smart Work modules and serves a comparable Mittelstand and enterprise customer base.

Peers

• BridgingIT GmbH: Mannheim-headquartered IT consultancy building custom enterprise and Industry 4.0 solutions for German Mittelstand — similar size, mission, and consulting-plus-product motion.

Emerging players

• Kissflow: Low-code process and workflow automation platform — comparable to Batix's BPM/process automation layer, though with a global SaaS footprint and a different go-to-market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/embed/Z4iPy_b0w1E
• Xx.com/batix
• Facebookfacebook.com/BatixSoftware

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Batix