Indigo
Indigo Australasia Incorporated is an Australian non-profit, registered NDIS provider delivering assistive technology, allied health, and home modification services to people with disabilities and older Australians from its Perth base, with national reach via the geat2GO scheme and the National Equipment Database.
- Company typePrivate
- Founded1984
- HeadquartersNedlands, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Indigo does
Indigo Australasia Incorporated is an Australian non-profit organization headquartered in Perth, Western Australia, founded in 1984 as the Independent Living Centre WA and rebranded to Indigo in 2024. It provides assistive technology, allied health, and home modification services to people with disabilities and older Australians, with a stated 40+ year operational history and 51-100 employees. Indigo is a registered NDIS provider and also delivers services under home care packages and the Commonwealth Home Support Programme, accepting self-funded clients where government eligibility does not apply.
Indigo's core technology assets center on the National Equipment Database (NED), a searchable online catalog of over 25,000 assistive technology items with supplier details across Australia, and the geat2GO platform, through which Indigo acts as the national provider of the Goods, Equipment and Assistive Technology (GEAT) scheme with an AT Scheme Module used by assessors and prescribers. The portfolio also includes an Experience Centre for physical and virtual product demonstration, and AT2GO, a provider-focused service supplying assistive technology solutions to other disability service organizations. Direct service lines include occupational therapy, speech pathology, physiotherapy, communication solutions, and home modification assessments.
Revenue mechanics are driven primarily by recurring, government-funded reimbursement through NDIS plans and aged care packages, supplemented by self-funded one-time payments for assistive technology. Indigo does not publicly disclose pricing; services are billed monthly under NDIS governance and individual plan budgets. The organization operates direct service delivery regionally in Western Australia and extends nationally through the geat2GO scheme, NED catalog, and AT2GO provider channel. Marketing relies on content, organic social (Facebook, LinkedIn, YouTube), newsletters, and expert-led training events rather than paid acquisition.
Indigo firmographics
Firmographics- Name
- Indigo
- Legal name
- Indigo Australasia Incorporated
- Website
- https://indigosolutions.org.au
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Indigo Australasia Incorporated is an Australian non-profit, registered NDIS provider delivering assistive technology, allied health, and home modification services to people with disabilities and older Australians from its Perth base, with national reach via the geat2GO scheme and the National Equipment Database.
- Ownership category
- akta.pro rank
Indigo industry classification
Industry- Product category
- Disability and Aged Care Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (62431)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Assistive Technology, Adaptive Equipment & Home Exercise Program Training In-Home (HSABADAN), Assistive Technology (AT) Access & AAC Access Support (OT-Led) (EDAKAFAG), Computer Access & Alternative Input (Switch, Eye Gaze, Head/Mouse, Keyboards) (EDAKAIAD), Disability Services & Independent Living Support (BPAGAEAG)
Keywords
Where Indigo is headquartered
LocationHeadquarters
- HQ city
- Nedlands
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Indigo business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- NDIS Funded Services: Registered NDIS provider delivering disability services funded through individual NDIS plans, including occupational therapy, speech pathology, and assistive technology.
- Aged Care Services: Government-funded aged care services including allied health services under home care packages and Commonwealth Home Support Programme.
- Self-Funded Services: Private pay services for individuals not eligible for government funding or choosing to self-fund assistive technology and therapy services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NDIS Funded Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Indigo product offering
Product offeringCore offering
Indigo provides information, advice, assessment, training, therapy, and equipment services to people with disabilities and older Australians. It delivers occupational therapy, speech pathology, physiotherapy, home modifications, and assistive technology provision as a registered NDIS provider, and operates the National Equipment Database (NED) and the national geat2GO Goods, Equipment and Assistive Technology scheme.
Product overview
Indigo (formerly Independent Living Centre WA) is a multi-service organization providing assistive technology solutions, therapeutic services, and resources for people with disabilities and aged care clients in Australia. The portfolio includes the National Equipment Database (NED) as a searchable directory of over 25,000 assistive technology products, the geat2GO program as a national equipment provision service, AT2GO for provider solutions, and direct therapeutic services (occupational therapy, speech pathology, physiotherapy). Services are delivered through an Experience Centre for hands-on product exploration, with home modification assessments and a comprehensive resource library supporting the core offerings. Indigo is a registered NDIS provider and offers professional training programs drawing on four decades of experience.
Differentiator
Problem solved
Functional benefit
Brands
- geat2GO: National provider of Goods, Equipment and Assistive Technology program
- NED (National Equipment Database)
- AT2GO
Products and services
- Assistive Technology Assessment, advice, and access to assistive technology devices and equipment for people with disabilities and aged care clients. Includes the Experience Centre where consumers can try products before purchase.
- National Equipment Database (NED) Searchable online database of over 25,000 assistive technology items and supplier details Australia-wide, enabling users to find devices, equipment, and providers.
- geat2GO National program providing access to assistive technology through the AT Scheme Module for consumers and a network of assessors and prescribers across Australia.
- Occupational Therapy Therapeutic services helping individuals perform daily activities and maintain independence through skill development and adaptive strategies, delivered to both disability and aged care clients.
- Speech Pathology Communication assessment and therapy services for individuals with speech, language, or swallowing difficulties, supporting improved communication outcomes.
- Physiotherapy Physical therapy services for aged care clients focusing on mobility, strength, balance, and pain management to maintain functional independence.
- Home Modifications Assessment and recommendations for modifying homes to improve safety and accessibility, including grab rails, ramps, and structural changes for both aged care and disability clients.
- Communication Solutions Specialized assessment and provision of communication devices and solutions for individuals with complex communication needs.
- AT2GO Provider-focused assistive technology solutions service helping disability service providers access and implement AT for their clients.
- Training & Events Expert-led training programs for professionals and caregivers on assistive technology topics, drawing on Indigo's 40 years of organizational experience.
Quantifiable outcome
- Over 25,000 assistive technology items searchable in the National Equipment Database
Companies that use Indigo
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Indigo technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Indigo partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- NDIS (National Disability Insurance Scheme)coreIndigo is a registered NDIS provider, delivering disability services funded through individual NDIS plans. This is a core funding and regulatory relationship rather than a commercial partnership.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Indigo competitors and assessment
Company assessmentBroad incumbents
- Multicap: Large national non-profit disability provider offering therapy, AT, accommodation, and supported employment. Comparable to Indigo as a multi-state, multi-service disability provider with NDIS funding exposure.
- Cerebral Palsy Alliance: Large national disability service provider operating across multiple states with therapy, AT, accommodation, and research services. Comparable as a scaled non-profit offering the same OT, Speech, and AT service mix Indigo provides, but with broader geographic footprint and research arm.
- Life Without Barriers: Large national non-profit providing disability, aged care, and child safety services. Comparable as a multi-service NDIS/aged care provider with therapy and AT-adjacent offerings, though broader in scope than Indigo.
- Northcott: National NDIS-registered disability service provider offering therapy, AT, home modifications, and accommodation. Comparable to Indigo as a multi-service disability provider with overlapping therapy + AT + home modification bundles, but operating across more states.
- Arriba Group: National provider of disability employment, vocational rehabilitation, and therapy services including AT provision. Overlaps with Indigo's therapy and AT service lines and shares NDIS/aged care funding exposure.
Others
- Assistive Technology Suppliers Australasia (ATSA): Industry association representing AT suppliers and providers across Australasia. Relevant peer as an ecosystem participant that aggregates AT suppliers — overlapping with Indigo's NED supplier directory and AT2GO provider channel.
- National Disability Services (NDS): Australian peak body representing non-profit disability service providers. Comparable as an ecosystem enabler rather than a competitor; useful peer for understanding sector dynamics, NDIS advocacy, and operating benchmarks relevant to Indigo.
Regional players
- EnableWA: Western Australia-based non-profit providing disability services and supports including AT and therapy. Direct regional competitor to Indigo in the WA NDIS market with similar funding sources and client base.
- VisAbility: Western Australia-based non-profit delivering disability services including assistive technology, therapy, and home modifications. Direct peer operating in Indigo's home geography with overlapping service mix (AT, OT, home mods), making it the primary WA competitor.
Direct peers
- LifeTec Australia: Queensland-based non-profit providing assistive technology information, assessment, and training across Australia. Closest direct peer to Indigo's NED and AT advisory offerings, with overlapping NDIS and aged care funding pathways and a similar national AT information resource mission.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Indigo social profiles
Digital presenceIndigo financial estimates
Financial estimateRevenue estimate
Valuation estimate
Indigo leadership team
Management profileNumber of profiles
Indigo funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Indigo M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Indigo
What does Indigo do?
Indigo provides information, advice, assessment, training, therapy, and equipment services to people with disabilities and older Australians. It delivers occupational therapy, speech pathology, physiotherapy, home modifications, and assistive technology provision as a registered NDIS provider, and operates the National Equipment Database (NED) and the national geat2GO Goods, Equipment and Assistive Technology scheme.
Is Indigo a public or private company?
Indigo is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Indigo founded?
Indigo was founded in 1984. It employs 51 to 100 people.
Where is Indigo based?
Indigo is headquartered in Nedlands, Australia, in the Oceania region.
How does Indigo make money?
Three revenue lines are on record. NDIS Funded Services are the primary driver. The others are aged Care Services and self-Funded Services.
Who are Indigo's main competitors?
Broad incumbents on record are Multicap, Cerebral Palsy Alliance, Life Without Barriers, Northcott and Arriba Group. Others are Assistive Technology Suppliers Australasia (ATSA) and National Disability Services (NDS). Regional players are EnableWA and VisAbility. LifeTec Australia is listed as a direct peer.
Does Indigo have an API?
No public API is recorded for Indigo.
What industry is Indigo in?
Indigo's product category is Disability and Aged Care Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of HSABADAN, Assistive Technology, Adaptive Equipment & Home Exercise Program Training In-Home. Its NAICS code is 621340 and its SIC code is 8300.