LifeTec
LifeTec is an Australian not-for-profit, founded in 1981 and based in Brisbane, that provides assistive technology assessment, trial, prescription, and training services to NDIS participants and older Australians under the CHSP and Support At Home programs.
- Company typePrivate
- Founded1981
- HeadquartersNewmarket, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What LifeTec does
LifeTec is an Australian not-for-profit social enterprise founded in 1981, headquartered in Brisbane with a satellite office in Townsville. The organization delivers assistive technology (AT) services across the full client lifecycle — assessment, trial, prescription, and training — for two principal customer cohorts: NDIS participants (people with disability) and older Australians accessing supports through the Commonwealth Home Support Programme (CHSP). Service delivery is conducted by qualified occupational therapists and speech pathologists, with a physical Brisbane showroom supporting hands-on device trials. LifeTec is a registered NDIS provider and a registered CHSP provider, and the organization is ISO 9001:2015 certified, indicating standardized quality management across clinical operations. It is a founding member of ARATA (Australian Rehabilitation & Assistive Technology Association).
The business model is reimbursement-driven under Australian government disability and aged-care funding schemes. Revenue is generated through fee-for-service clinical assessments, AT trials, and prescription consultations billed against NDIS plan budgets and CHSP allocations. The organization supplements direct service delivery via partnerships with Disability Care Australia and the Trilogy Care Foundation, the latter specifically extending reach into rural and remote communities. LifeTec is also onboarding onto the Support At Home Program effective July 2025, adding a third government reimbursement pathway for older Australians. The company is a small operator with 11–50 employees and does not publicly disclose revenue.
LifeTec does not develop or resell proprietary AT hardware or software; rather, it curates third-party assistive devices from multiple suppliers and adds clinical expertise as the value layer. Its competitive position rests on registered provider status with government schemes, 44 years of operating history, and a specialized clinical workforce — all of which create credentialed access to public funding streams that newer entrants must work to obtain.
LifeTec firmographics
Firmographics- Name
- LifeTec
- Legal name
- LifeTec Australia
- Website
- https://lifetec.org.au
- Company type
- Private
- Founded year
- 1981
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- LifeTec is an Australian not-for-profit, founded in 1981 and based in Brisbane, that provides assistive technology assessment, trial, prescription, and training services to NDIS participants and older Australians under the CHSP and Support At Home programs.
- Ownership category
- akta.pro rank
LifeTec industry classification
Industry- Product category
- Disability and Assistive Technology Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- Assistive Technology, Adaptive Equipment & Home Exercise Program Training In-Home (HSABADAN)
- akta.pro secondary industry
- Flooring, Trip-Hazard Removal & Anti-Slip Surface Upgrades (HSABAJAG)
Keywords
Where LifeTec is headquartered
LocationHeadquarters
- HQ city
- Newmarket
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
LifeTec business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- NDIS Funded Services: LifeTec delivers services under the Improved Daily Living budget of NDIS plans, including assessment, training, and therapy for assistive technology and home modifications. Works with agency-managed, plan-managed, and self-managed NDIS participants.
- CHSP (Commonwealth Home Support Programme) Services: Provides CHSP-funded assistive technology, minor home modifications and home maintenance for older Australians through the Commonwealth Home Support Programme.
- Private Payment: Private payment options available for clients without funding or whose needs fall outside funded programmes.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | NDIS Funded Services |
| Other | Multi-year contract | CHSP Funded Services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
LifeTec product offering
Product offeringCore offering
LifeTec provides independent assistive technology (AT) and home modification services, including assessment, trial, prescription, training and ongoing support delivered by qualified occupational therapists and speech pathologists. The organisation serves NDIS participants and older Australians through CHSP-funded services, recommending AT solutions and home modifications across mobility, communication, daily living and accessibility categories without selling equipment directly.
Product overview
LifeTec is a not-for-profit social enterprise providing assistive technology (AT) and home modification services. The company offers a unified service portfolio combining assessment, trial, prescription, training, and ongoing support delivered by occupational therapists and speech pathologists. Core services include Assistive Technology Assessment & Trial, Augmentative & Alternative Communication (AAC), Home Modifications Service, and the Commonwealth Home Support Program (CHSP). These are supported by specialised pathways including the Support At Home Program, Alternative Access services, and NDIS-registered service delivery. The company works with AT products across categories including mobility & positioning equipment, communication devices, daily living aids, cognition supports, smart home technology, and seating/pressure care solutions. Home modifications range from minor adaptations (grab rails, ramps) to complex structural changes (bathroom redesigns, lifts). LifeTec operates as a service-based organisation providing independent, evidence-based recommendations rather than selling equipment directly.
Differentiator
Problem solved
Functional benefit
Products and services
- Assistive Technology Assessment & Trial
Quantifiable outcome
- 30% of AT is abandoned when wrong item selected or insufficient support provided
Companies that use LifeTec
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles3 records
LifeTec technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
LifeTec partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Trilogy CarecoreLifeTec is part of Trilogy Care, which includes Trilogy Care Foundation as its non-for-profit arm dedicated to providing better value aged care options in regional, rural and remote Australia. The foundation is committed to delivering greater value, flexible, and personalised in-home aged care services to communities across Australia.
- ARATA (Australian Rehabilitation and Assistive Technology Association)coreLifeTec is a founding member of ARATA, contributing to policy, standards and NDIA reference groups for assistive technology in Australia.
- ATFA (Assistive Technology for All)minorLifeTec advocates for equitable AT funding for people excluded from the NDIS through ATFA.
- MOD.A (Modifications and Occupational Disability Australia)minorLifeTec supports national policy development and sector improvement for home modifications through MOD.A.
- AGOSCIminorLifeTec champions inclusion and communication access for people who use AAC through AGOSCI.
- Epilepsy QueenslandminorPartner organisation shown in LifeTec's partner logo section.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
LifeTec competitors and assessment
Company assessmentDirect peers
- Multicap: Queensland-based disability services provider offering allied health, AT, and home modification supports to NDIS participants. Closely comparable to LifeTec given the same state footprint and overlapping service portfolio.
- Northcott: NSW-headquartered disability service provider delivering AT assessments, therapy, and home modifications to NDIS participants. Comparable to LifeTec in core AT and home modification service lines and reliance on NDIS funding.
- Feros Care: Australian aged care and disability provider with strong emphasis on assistive technology, smart home solutions, and home modifications. Comparable to LifeTec's aged care AT services and Support At Home positioning.
- Yooralla: Victorian disability service provider offering allied health, AT, and home modification services. Now part of the merged Specturum entity. Closely comparable in service mix and NDIS-funded delivery model.
- Cerebral Palsy Alliance: Major Australian disability organization providing AT, therapy, and assistive technology services across multiple states. Comparable to LifeTec in NDIS-funded AT advisory and AAC service delivery, but with broader geographic scale.
- Novita: South Australian disability and assistive technology provider delivering AT assessment, equipment trials, and therapy services. Comparable to LifeTec in service mix and not-for-profit structure, differing primarily by geography.
- Scope Australia: Major Australian disability services provider with AT, allied health, and home modification offerings; part of the merged Specturum group. Comparable in professional-services delivery model and NDIS dependency.
- Independent Living Centre NSW: NSW-based independent AT advisory service providing assessment, trial, and prescription. Directly comparable to LifeTec's independent, no-equipment-sales model and consumer pathway approach.
Broad incumbents
- Aruma: Large national disability services provider (formed from House with No Steps and Aruma) offering a broad portfolio including accommodation, therapy, and AT. Comparable as a funder of NDIS services but operates at substantially larger scale across multiple states.
Others
- Home Modification Australia (industry body / service providers): Industry body and collective of home modification service providers across Australia. Comparable as part of LifeTec's competitive and partnership landscape for home modification delivery under CHSP and Support At Home.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
LifeTec social profiles
Digital presenceLifeTec compliance and trust
Trust signalCompliance2 records
LifeTec financial estimates
Financial estimateRevenue estimate
Valuation estimate
LifeTec leadership team
Management profileNumber of profiles
Profiles10 records
LifeTec funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
LifeTec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about LifeTec
What does LifeTec do?
LifeTec provides independent assistive technology (AT) and home modification services, including assessment, trial, prescription, training and ongoing support delivered by qualified occupational therapists and speech pathologists. The organisation serves NDIS participants and older Australians through CHSP-funded services, recommending AT solutions and home modifications across mobility, communication, daily living and accessibility categories without selling equipment directly.
Is LifeTec a public or private company?
LifeTec is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was LifeTec founded?
LifeTec was founded in 1981. It employs 11 to 50 people.
Where is LifeTec based?
LifeTec is headquartered in Newmarket, Australia, in the Oceania region.
How does LifeTec make money?
Three revenue lines are on record. NDIS Funded Services are the primary driver. The others are CHSP (Commonwealth Home Support Programme) Services and private Payment.
Who are LifeTec's main competitors?
Direct peers on record are Multicap, Northcott, Feros Care, Yooralla, Cerebral Palsy Alliance, Novita, Scope Australia and Independent Living Centre NSW. Aruma is listed as a broad incumbent. Home Modification Australia (industry body / service providers) is listed as an others.
Does LifeTec have an API?
No public API is recorded for LifeTec.
What industry is LifeTec in?
LifeTec's product category is Disability and Assistive Technology Services. Its primary akta.pro industry code is HSABADAN, Assistive Technology, Adaptive Equipment & Home Exercise Program Training In-Home, with a secondary code of HSABAJAG, Flooring, Trip-Hazard Removal & Anti-Slip Surface Upgrades. Its NAICS code is 62412 and its SIC code is 8082.