International Medical Equipment & Service

What International Medical Equipment & Service does

International Medical Equipment & Service, doing business as DirectMed Imaging, is an independent aftermarket provider of parts, used systems, training, and technical support for medical imaging equipment. Founded in 2003 and headquartered in Poway, California (with the legal entity registered in Fort Mill), the company maintains an inventory of more than 100,000 new and refurbished parts and 5,000+ MRI coils spanning CT, MRI, X-Ray, Ultrasound, and Mammography modalities across 15+ OEMs including GE, Siemens, Philips, Canon/Toshiba, Hitachi, and Hologic. Its core technology and service portfolio includes parts identification and troubleshooting, MRI coil exchange and repair, CT X-ray tube replacement (including own-brand ALTA750D/G and Straton Z tubes), MRI helium fill services, and AAMI-accredited technical training delivered via a virtual training academy and hands-on programs.

The business operates a direct-to-enterprise sales model with multilingual 24/7 support in 21 languages and same-day global shipping from warehouses in California, Wisconsin, and Aalborg, Denmark. Revenue is generated through hardware sales of new and refurbished parts (at 40-70% below OEM list prices), buy-and-sell of used imaging systems, AAMI-accredited training programs, and full-service contracts for Canon/Toshiba equipment. Customer segments include hospitals and health systems (primary), imaging centers and diagnostic clinics, and medical imaging engineers/biomedicals, served via a horizontal go-to-market motion anchored by RSNA conference presence, content marketing, and inbound quote requests.

DirectMed Imaging is a portfolio company of healthcare-focused private equity firm Frazier Healthcare Partners and has pursued an aggressive roll-up strategy, acquiring Titanium Medical Imaging in March 2024, Richardson Healthcare in January 2025, and merging with Tri-Imaging Solutions in January 2026. The combined entity retains LBN Medical and ScanMed as wholly-owned subsidiaries and is positioned as the largest independent third-party provider in the medical imaging aftermarket.

Name

International Medical Equipment & Service

Legal name

DirectMed Imaging

Website

https://imesimaging.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

251–500 employees

Short description

Independent aftermarket provider of medical imaging parts, used systems, training, and technical support for CT, MRI, X-Ray, Ultrasound, and Mammography equipment from 15+ OEMs. Serves hospitals, imaging centers, and biomeds globally with 100,000+ parts inventory, 24/7 multilingual support, and same-day shipping.

Ownership category

akta.pro rank

Product category

Medical Imaging Parts & Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345), Medical Equipment and Supplies Manufacturing (3391)

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Surgical & Medical Instruments & Apparatus (3841), X-Ray Apparatus & Tubes & Related Irradiation Apparatus (3844)

akta.pro primary industry

Imaging Interoperability & Standards Enablement (DICOM/HL7/FHIR/IHE) (HLACALAJ)

akta.pro secondary industry

Medical Equipment Specialty Moving (HSAKAEAL)

Keywords

• Medical imaging parts
• Refurbished imaging systems
• MRI coil repair
• CT X-ray tubes
• Medical imaging training

Headquarters

HQ city

Fort Mill

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medical Imaging Parts Sales: Sale of new and refurbished medical imaging parts (CT, MRI, X-Ray, Ultrasound, Mammography) from major manufacturers. Inventory of 100,000+ parts. Revenue generated through one-time transactions with prices 40-70% below OEM list prices.
2. Medical Imaging Systems Sales: Buying and selling used medical imaging systems (CT scanners, MRI machines, ultrasounds, mammography units, X-ray equipment). Systems are thoroughly inspected to ensure optimal performance and reliability before sale.
3. Technical Training Programs: AAMI-accredited technical training programs for medical imaging professionals. Includes custom/corporate training and integrated training programs combining virtual and hands-on learning.
4. Technical Support and Repair Services: Technical support including parts identification, troubleshooting, MRI coil exchange/repair, and full-service contracts for Canon/Toshiba imaging equipment with predictable monthly costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

International Medical Equipment & Service (dba DirectMed Imaging) is an independent third-party provider of new and refurbished medical imaging parts, used imaging systems, MRI coil repair and exchange, replacement CT X-ray tubes, AAMI-accredited training, and technical support for CT, MRI, X-Ray, Ultrasound, and Mammography equipment from manufacturers including GE, Siemens, Philips, Canon/Toshiba, Hitachi, Esaote, Hologic, Fuji, and Samsung. The company serves hospitals, imaging centers, and biomedical engineers globally with 100,000+ parts in inventory, same-day shipping, 24/7 multilingual support in 21 languages, and pricing positioned 40-70% below OEM list prices.

Product overview

DirectMed Imaging operates as a comprehensive medical imaging solutions platform offering parts, systems, training, and technical support across multiple imaging modalities (CT, MRI, X-Ray, Ultrasound, Mammography). The product portfolio includes a parts business (over 100,000 new and refurbished parts from major OEMs like GE, Siemens, Philips, Canon/Toshiba), a systems buy-and-sell operation, MRI coil repair and exchange services, CT X-ray tube replacements, and AAMI-accredited training programs. The company has grown through acquisitions including Richardson Healthcare, Titanium Medical Imaging, and Tri-Imaging Solutions to become a scaled independent provider serving healthcare facilities worldwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Imaging Parts (New and Refurbished) Inventory of 100,000+ new and used medical imaging parts for CT, MRI, X-Ray, Ultrasound, and Mammography equipment, sourced from major OEMs including GE, Siemens, Philips, and Canon/Toshiba. Sold to hospitals, imaging centers, and biomedical engineers as a cost-saving alternative to OEM parts.
• Medical Imaging Systems (Buy and Sell) Buy-and-sell service for used medical imaging systems including CT scanners, MRI machines, ultrasound units, mammography machines, and X-ray equipment from manufacturers such as Canon/Toshiba, Siemens, GE, Philips, Hitachi, Esaote, Samsung, Hologic, Fuji, Ziehm, and Vatech. Systems are inspected to ensure performance and reliability before sale.
• MRI Coil Repair and Exchange MRI coil repair and exchange service backed by 5,000+ used and refurbished MRI coils in inventory, with loaner options and same-day shipping to minimize MRI scanner downtime. Targets hospitals and imaging centers operating GE, Siemens, and Philips MRI systems.
• CT X-Ray Tubes (Replacement) Replacement CT X-ray tubes for Canon/Toshiba, GE, Siemens, and Philips CT scanners, including the Straton Z, ALTA750D, and ALTA750G tube models. ALTA750D and ALTA750G are form-fit-function tubes manufactured in the USA.
• AAMI-Accredited Training Programs AAMI-accredited technical training programs for medical imaging professionals, including Custom and Corporate Training Programs and an Integrated Training Program combining virtual instruction via the Interactive Virtual Training Academy (IVTA) with hands-on learning. Designed for biomedical engineers, field service engineers, and imaging technicians.
• Technical Support Services Technical support services including pre- and post-sale assistance, parts identification, troubleshooting, and full-service contracts for Canon/Toshiba imaging equipment with predictable monthly costs. Backed by 150+ years of combined expertise.
• MRI Helium Fill Service
• De-install and System Removal Service

Quantifiable outcome

• 40-70% cost savings compared to OEM list prices
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and major.

• Tri-Imaging SolutionscoreStrategic or Co-development Partner · 6 January 2026Tri-Imaging Solutions merged with DirectMed Imaging to create a scaled imaging solutions platform. Tri-Imaging is now part of the combined entity, marking a significant consolidation in the independent medical imaging aftermarket space.
• Richardson HealthcaremajorStrategic or Co-development Partner · 24 January 2025DirectMed Imaging acquired Richardson Healthcare in January 2025, strengthening its position as the largest Canon/Toshiba aftermarket parts supplier. Richardson Healthcare officially rebranded as DirectMed Imaging on June 1, 2025.
• Titanium Medical ImagingmajorStrategic or Co-development Partner · 12 March 2024DirectMed Imaging acquired Titanium Medical Imaging in March 2024, rebranded in May 2024, expanding access to critical inventory across all imaging modalities.
• LBN MedicalcoreOthersLBN Medical is a subsidiary of DirectMed Imaging, operating alongside ScanMed as part of the DirectMed group of companies.
• ScanMedcoreOthersScanMed is a subsidiary of DirectMed Imaging, operating alongside LBN Medical as part of the DirectMed group of companies.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Block Imaging International: Block Imaging is one of the largest independent refurbished medical imaging equipment and parts providers in North America, directly competing with DirectMed across MRI, CT, and X-ray parts and used systems. Closest comparable by product mix, customer base (hospitals and imaging centers), and 40-60% discount-vs-OEM pricing strategy.
• Integrity Medical Systems: Integrity Medical Systems is an independent provider of refurbished imaging systems, parts, and field service for MRI, CT, and other modalities. Overlaps directly with DirectMed's core parts and systems resale business and aftersales service model.
• Avante Health Solutions: Avante Health Solutions sells and services refurbished medical imaging equipment (MRI, CT, ultrasound, X-ray) and provides parts, biomed services, and technical support — closely mirroring DirectMed's offerings and customer profile of US hospitals and imaging centers.
• Atlantis Worldwide: Atlantis Worldwide is a national independent reseller and service provider for refurbished medical imaging equipment (MRI, CT, cath lab, ultrasound), directly overlapping with DirectMed's buy-and-sell systems offering and aftersales support model.
• Soma Technology: Soma Tech is an independent dealer of new, refurbished, and used medical imaging and biomedical equipment, offering sales, service, and parts across modalities similar to DirectMed. Direct head-to-head competitor in the third-party medical imaging aftermarket serving hospitals and imaging centers.

Broad incumbents

• Philips Healthcare: Philips Healthcare is an OEM of MRI, CT, ultrasound, and X-ray systems that DirectMed explicitly supports with parts, coils, and used systems. Functions as both the incumbent OEM whose installed base DirectMed services and the price benchmark for the discount strategy.
• Siemens Healthineers: Siemens Healthineers is a major OEM across imaging modalities — MRI, CT, X-ray, ultrasound, mammography — and the OEM whose installed base generates substantial independent aftermarket demand for DirectMed parts and service. Comparable as the OEM benchmark DirectMed prices 40-70% below.
• Canon Medical Systems: Canon Medical (formerly Toshiba Medical) is a major imaging OEM where DirectMed has built specific depth — including Richardson Healthcare acquisition making DirectMed the largest Canon/Toshiba aftermarket parts supplier. Canon is both the OEM whose installed base DirectMed services and the OEM relationship most strategically intertwined with DirectMed's positioning.
• GE HealthCare: GE HealthCare is one of the dominant OEMs of MRI, CT, X-ray, ultrasound, and mammography systems. DirectMed services the GE installed base as an independent aftermarket supplier, making GE the largest incumbent competitor to displace and the primary OEM DirectMed competes against on price.

Emerging players

• Sound Imaging: Sound Imaging specializes in MRI coil repair, exchange, and refurbished coils — the same niche where DirectMed claims the industry's largest 5,000+ coil inventory. Smaller and more niche than DirectMed, but directly comparable in MRI coil aftermarket services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IMESimaging

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Medical Equipment & Service