Passport Visas Express

What Passport Visas Express does

Passport Visas Express is a privately held, Arlington, Virginia-headquartered consumer services company that has operated since approximately 2000 as an officially registered passport expeditor with the U.S. Passport Agency. The company processes expedited passport applications (new, renewal, lost, child, name change, second passport, passport card) for U.S. citizens and provides visa application expediting services for travel to over 150 countries by working directly with embassies and consulates, including those of Brazil, China, Ghana, India, Kenya, Pakistan, Saudi Arabia, Tanzania, the United Kingdom, and Vietnam. It also offers document authentication services such as embassy legalization and apostille processing, plus a digital photo printing service that ensures compliance with government and consular photo standards. Headcount is reported at 101–250 employees, with operational offices in Washington, D.C. and Chicago (the latter housing a dedicated UK visa customer service line), and Rich Mandleur serves as CEO.

The underlying technology is an online ordering and case-management platform that accepts digital applications, uploads, and payments through a self-serve website (passportvisasexpress.com), supplemented by phone, email, and live-chat support. The platform supports electronic submission of e-Visas (ETVs) to foreign governments and provides application tracking and document return via email, with payment processing secured via Authorize.Net and RapidSSL. The company maintains a Spanish-language microsite (espanol.passportvisasexpress.com) for Spanish-speaking U.S. consumers. There is no disclosed mobile app, public API/SDK, or AI/ML capability in the source data.

Revenue is generated primarily through transaction-based service fees layered on top of pass-through consular fees, with service fees typically ranging from $59 to $279 per visa depending on destination, visa type, and processing speed, plus a $200 Personal Concierge upgrade. Additional revenue streams include a Corporate Accounts channel for enterprise travel documentation, an Affiliate Program paying up to 15% referral commissions, and ancillary fees for digital photo printing and document authentication. The customer base is horizontal — individual travelers, families, and corporate travel managers — acquired predominantly through organic search, earned media (CNN, Budget Travel, Washington Post), and affiliate referrals rather than paid acquisition at scale.

Name

Passport Visas Express

Legal name

PassportVisasExpress.com

Website

https://passportvisasexpress.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

Passport Visas Express is a privately held, U.S. Passport Agency–registered service that has expedited passports and visas for individual travelers, families, and corporate clients since approximately 2000, processing applications to over 150 countries through its website and embassy partnerships.

Ownership category

akta.pro rank

Product category

Passport and Visa Expediting Services

akta.pro primary industry

Emergency/Expedited Visa & Immigration Support (THACAKAL)

akta.pro secondary industries

Visa & eVisa Processing Platforms (THALAPAA), Passport & Identity Document Management (THALAPAB), Visa, Passport & Travel Documentation Support (HSACAKAH), Business Visa Application & Processing Services (THACAKAA)

Keywords

• Passport expediting services
• Visa processing services
• Travel documentation
• Embassy legalization
• Document authentication

Headquarters

HQ city

Arlington

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Visa Expediting Service Fees: The company charges service fees for expediting visa applications through embassies and consulates. Fees vary by destination country, visa type, and processing speed (standard vs. expedited/rush). Consular fees are passed through to customers in addition to service fees. For Vietnam tourist ETV, service fees range from $79-$99. For UK ETA, service fee is $59. For Tanzania, service fees range from $79-$99. For Saudi Arabia, service fees range from $89-$109. For Pakistan, service fees start at $99.
2. Passport Expediting Services: The company provides expedited passport processing services, officially registered with the U.S. Passport Agency. They offer faster processing than standard Post Office times.
3. Application Preparation/Concierge Services: Premium service tier where the company assists customers in completing visa applications during phone appointments, or where a dedicated concierge agent creates the order and completes the application on behalf of the customer. Additional $200 fee for concierge service.
4. Affiliate Program Revenue: The company pays affiliates up to 15% commission for referring passport and visa service clients to the platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Passport Visas Express is a passport and visa expediting service that prepares, reviews, and submits U.S. passport applications and foreign visa applications on behalf of customers, coordinating directly with the U.S. Passport Agency and more than 150 foreign embassies and consulates to deliver faster-than-government processing times. The company also provides related document authentication services such as embassy legalization and apostille authentication, with premium concierge and application preparation add-ons.

Product overview

Passport Visas Express is a privately owned passport and visa expediting service that has operated for 25 years. The company offers a unified platform combining passport expediting services (new passports, renewals, lost passports, child passports, name changes, second passports, and passport cards) with visa expediting services for over 150 countries. Supporting services include document authentication (embassy legalization, apostilles), corporate account management, concierge services, and application preparation assistance. The core offerings center on expedited processing through direct embassy relationships, with premium add-ons like dedicated agent support and professional document preparation.

Differentiator

Problem solved

Functional benefit

Products and services

• Passport Expediting Service Expedited passport processing service for U.S. citizens covering new passports, renewals, lost passports, child passports, name changes, and second passports. Officially registered with the U.S. Passport Agency and designed for travelers who need faster processing than standard Post Office or agency times.
• Visa Expediting Service Expedited visa application processing service for travel to over 150 countries, working directly with embassies and consulates including Brazil, China, Ghana, India, Kenya, Pakistan, Saudi Arabia, Tanzania, the United Kingdom, and Vietnam. Service covers tourist, business, family visit, and official visa categories as well as electronic travel visas (ETVs/e-Visas).
• Passport Card Services Services for U.S. passport card applications including new cards, renewals, lost cards, child passport cards, and name changes for U.S. citizens who need a wallet-sized travel document for land and sea border crossings.
• Document Services Embassy legalization and apostille authentication services for official documents, helping customers authenticate documents for international use.
• Corporate Accounts Business travel management solution that allows companies to manage employee passport and visa needs with a dedicated account contact, covering 150+ destination countries.
• Concierge Service Premium upgrade service where a dedicated agent creates the order, completes the application, prepares all documents for the customer, and sends the package for the customer's signature, adding $200 to any base service order.
• Application Preparation Service Professional assistance completing visa applications during a scheduled phone appointment, with the professionally prepared application delivered to the customer after the call.
• Vietnam Tourist Visa (ETV) Electronic Travel Visa (ETV) processing for Vietnam tourism with 5-8 business day processing options, valid for 90 days, available as single or multiple entry.
• Saudi Arabia Tourist Visa (ETV) Electronic Travel Visa processing for Saudi Arabia with 1-3 business day processing options, valid for 1 year with multiple entries.

Quantifiable outcome

• Passport or visa expedited in a week or less (faster than Post Office standard processing)
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• U.S. Passport AgencycoreStrategic or Co-development PartnerPassport Visas Express is officially registered with the U.S. Passport Agency, enabling them to provide expedited passport processing services faster than standard government processing times. This registration is a key operational requirement for their passport expediting business.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• VisaCentral: VisaCentral (formerly a competitor brand, now aligned with CIBTvisas' family) historically operated as a direct competitor to Passport Visas Express in expedited visa and passport processing for U.S. consumers - representing the same transactional expedite-service archetype.
• VisaHQ: VisaHQ is a US-based online visa and passport services company that, like Passport Visas Express, offers expedited visa processing for global destinations plus passport renewal services. Both companies share a transactional pricing model, online ordering experience, and corporate/institutional client base.
• Travel Visa Pro: Travel Visa Pro is a U.S. passport and visa expediting service with similar embassy-direct processing model and corporate account offerings, targeting the same individual and business traveler segments as Passport Visas Express.
• VisaPro: VisaPro is a U.S.-based immigration and visa services firm that, like Passport Visas Express, processes business and tourist visas for major destinations and provides expedited passport assistance, including concierge tiers and corporate account options.
• RushMyPassport: RushMyPassport specializes specifically in expedited U.S. passport processing - the same core service Passport Visas Express promotes - competing directly for time-sensitive individual travelers, emergency passport needs, and corporate accounts.
• PassportsAndVisas.com: PassportsAndVisas.com operates a comparable transactional online platform for visa and passport expediting for U.S. consumers, with similar pricing, embassy liaison workflow, and focus on individual travelers in the same niche as Passport Visas Express.
• Travisa: Travisa was a long-standing U.S. visa and passport expediting service operating a similar model of embassy-mediated visa processing plus passport expediting, with both consumer and corporate channels - directly overlapping Passport Visas Express on service mix and target customer.
• iVisa: iVisa is a digital-first visa and travel document platform offering online visa applications, eVisas, and passport services across many of the same countries serviced by Passport Visas Express (Vietnam, Saudi Arabia, Tanzania, UK). It competes on user experience, mobile access, and transparent per-transaction pricing.
• CIBTvisas: CIBTvisas is the largest and most established corporate and consumer visa/passport expediting service in the world, operating globally with direct embassy relationships. It competes head-to-head with Passport Visas Express across expedited passport services, business visa processing for 150+ countries, and corporate travel programs.

Emerging players

• GovAssist: GovAssist is a newer digital immigration assistance platform offering online visa, passport, and immigration services. It overlaps with Passport Visas Express on destination visa support and passport expediting but competes with a more modern, tech-led UX.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/PVEcom
• Facebookfacebook.com/PassportVisasExpress
• Instagraminstagram.com/passport_visas_express
• LinkedInlinkedin.com/company/passportvisasexpress

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Passport Visas Express