Residential Media Systems
Residential Media Systems is a Pennsylvania-based technology integration firm that designs, installs, and supports electrical, lighting, AV, automation, networking, and security systems for high-end residential and commercial clients across the Mid-Atlantic, anchored by a recurring Client Care support program.
- Company typePrivate
- Founded2001
- HeadquartersLancaster Park, Canada
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Residential Media Systems does
Residential Media Systems (RMS, Ltd.) is a privately held technology integration firm founded in 2001 by Matt Early and headquartered at 1001 Millersville Rd, Lancaster, Pennsylvania. The company designs, installs, and supports integrated electrical, lighting, audio/video, networking, automation, and security systems for high-end residential properties and commercial facilities across Central and Eastern Pennsylvania, with select projects extending into New York, New Jersey, and Florida. RMS organizes its services around three integrated divisions — Residential Technology Integration, Commercial Technology Integration, and Electrical Services — serving homeowners, restaurants, breweries, fitness studios, corporate offices, architecture firms, healthcare facilities, country clubs, event venues, and historic property sites. Customer counts appear diversified across roughly two dozen named logos in hospitality, healthcare, architecture, real estate, fitness, technology, and education segments.
Residential Media Systems firmographics
Firmographics- Name
- Residential Media Systems
- Legal name
- RMS, Ltd.
- Website
- https://rmsav.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Residential Media Systems is a Pennsylvania-based technology integration firm that designs, installs, and supports electrical, lighting, AV, automation, networking, and security systems for high-end residential and commercial clients across the Mid-Atlantic, anchored by a recurring Client Care support program.
- Ownership category
- akta.pro rank
Residential Media Systems industry classification
Industry- Product category
- Technology Integration Services
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Outdoor Lighting & Electrical (Low-Voltage) (HSAPALAI)
- akta.pro secondary industry
- Residential CCTV & Door/Perimeter Surveillance Packages (HSAHACAH)
Keywords
Where Residential Media Systems is headquartered
LocationHeadquarters
- HQ city
- Lancaster Park
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Residential Media Systems business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Residential Technology Integration: Design, installation, and ongoing support of integrated home technology systems including electrical, lighting, audio/video, networking, automation, shading, and security for high-end residential clients. Revenue is project-based with recurring support contracts through their Client Care program.
- Commercial Technology Integration: Scalable technology solutions for commercial spaces including restaurants, offices, fitness studios, healthcare facilities, and hospitality venues. Covers networking, AV systems, digital displays, conferencing, and building management. Revenue is project-based.
- Electrical Services: Front-to-back electrical services including service upgrades, new construction/renovation, LED lighting, landscape lighting, power generation, and troubleshooting. These services complement technology integration projects and can stand alone as discrete electrical contracts.
- Client Care Support Contracts: Ongoing monitoring, maintenance, remote diagnostics, and technical support for installed systems. Provides recurring revenue through annual or multi-year service agreements. Near-zero client churn reported for enrolled clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Consultation and Assessment |
| Other | Multi-year contract | Custom Project Pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Residential Media Systems product offering
Product offeringCore offering
Residential Media Systems (RMS) designs, installs, and supports integrated electrical, lighting, audio/video, networking, automation, shading, and security systems for high-end residential and commercial properties in Central and Eastern Pennsylvania. The company operates three integrated service divisions — Residential Technology Integration, Commercial Technology Integration, and Electrical Services — supported by a recurring Client Care remote monitoring program that delivers proactive diagnostics and ongoing system support.
Product overview
Residential Media Systems (RMS) is a technology integration company offering three integrated service divisions: Residential Technology Integration, Commercial Technology Integration, and Electrical Services. The company provides complete home automation using platforms including Crestron, Lutron, Control4, Josh.ai, and Sonos; commercial AV solutions for conference rooms, digital signage, and building management; and full electrical services from service upgrades to generator installation. Core services span networking/WiFi, audio/video systems, home theater, lighting control, security systems, and landscape lighting, all supported by the proprietary Client Care program for ongoing remote monitoring and support.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Technology Integration End-to-end design, installation, and support of whole-home technology systems for luxury residential clients — including connected home automation (Crestron, Lutron, Control4, Josh.ai), multi-zone audio/video distribution, home theater, whole-home networking, motorized shading, lighting control, security cameras, landscape lighting, EV chargers, and backup generators. Project-based with custom design and pricing.
- Commercial Technology Integration Scalable commercial AV and building technology solutions for restaurants, breweries, offices, fitness studios, healthcare facilities, country clubs, event venues, and real estate offices. Covers networking/WiFi, conference room AV and digital media (Crestron, BiAmp), video walls (Planar, Digital Projection), digital signage (Sony), wired/wireless presentation, room scheduling, sound masking, and building management. Project-based with custom design and pricing.
- Electrical Services Full-service electrical contracting for residential and commercial clients — including service upgrades, new construction and renovation wiring, LED lighting design and installation, lighting fixture and device upgrades, generator installation (Generac), battery storage (Sonnen), landscape lighting, and electrical fault troubleshooting. Services can be purchased standalone or bundled with technology integration projects.
- Client Care Support Program Recurring service program providing remote system monitoring, proactive diagnostics, hardware reboots, security updates, troubleshooting, and ongoing maintenance for clients with RMS-installed technology systems. Sold as annual or multi-year service agreements and reported to retain nearly all enrolled clients since launch.
Quantifiable outcome
- Nearly 100% client retention in Client Care program since its launch
- +3 more outcomes
Companies that use Residential Media Systems
Customer profileNamed customers26 records
Segments3 records
Ideal customer profiles3 records
Residential Media Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
Feature3 records
Residential Media Systems partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core.
- Lutron ElectronicscoreLutron is a key technology partner for lighting control, automated shading, and energy management solutions. RMS installs and programs Lutron HomeWorks QS, Lutron Radio RA2, and Lutron Sivoia QS products across residential and commercial projects. Lutron is prominently featured in RMS branding and project work as a preferred platform.
- CrestroncoreCrestron is a key technology partner providing building management solutions, digital media video distribution, automation, and unified communication platforms. RMS designs, installs, and programs Crestron systems across residential and commercial projects including video walls, conference rooms, and whole-home automation.
- GeneraccoreGenerac is a manufacturer of on-site power generators. RMS provides and installs Generac generators (including 22kW natural gas units) as part of their power generation and backup services for residential and commercial clients.
- Square D (Schneider Electric)coreSquare D is a key brand for breaker panels and electrical service panels used in RMS electrical installations. Square D QO series panels are specified in commercial projects.
- EatoncoreEaton supplies breaker panels and electrical service panels for RMS electrical projects, serving as a key component in electrical distribution systems.
- SonycoreSony is a market leader in commercial LED displays. RMS integrates Sony displays across commercial projects including restaurants, corporate offices, and fitness studios.
- PlanarcorePlanar manufactures large-scale flat-panel displays, LED matrix displays, and LED walls. RMS installs Planar systems in commercial projects including video walls (TONO foyer, Smart Health Innovation Lab, Greiner Campus).
- BiAmpcoreBiAmp provides high-performance audio DSP solutions, unified communication, and conferencing solutions. RMS integrates BiAmp systems in conference room and commercial AV projects (e.g., Smart Health Innovation Lab, Cargas).
- DBXcoreDBX provides multi-zone, multi-source audio distribution and control solutions. RMS installs DBX systems in commercial AV projects (e.g., Decades bowling alley, Beer Wall on Penn restaurant).
- SonnencoreSonnen produces innovative on-site power storage solutions. RMS partners with Sonnen for power storage installations complementing their electrical and generator services.
- Digital ProjectioncoreDigital Projection manufactures high-performance projection and LED wall displays. RMS integrates Digital Projection systems in commercial AV projects.
- Control4coreControl4 is a connected-home automation platform. RMS installs Control4 systems for residential clients, providing unified control over lighting, shading, HVAC, audio, video, security, and pool systems.
- SonoscoreSonos provides multi-zone whole-home audio systems. RMS integrates Sonos platforms with integrated architectural speakers across residential and some commercial projects.
- TONO Group (Architecture Firm)coreTONO Group is an architecture firm that has developed a long-standing collaborative relationship with RMS spanning multiple projects including the TONO office renovation and residential projects. RMS worked hand-in-hand with TONO architects and their PROTO Construction team on integrated technology and electrical installations. The relationship has been described as a 'long-standing collaborative working relationship' with RMS providing 'exceptional levels of technical finesse and customer service.'
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
Residential Media Systems competitors and assessment
Company assessmentDirect peers
- Hi-Fi House: Hi-Fi House is a Pennsylvania-based custom AV and smart home integrator with showrooms and a residential/commercial focus. Geographically closest comparable peer to RMS, with similar mid-Atlantic high-end clientele.
- ListenUp: ListenUp is a long-standing custom AV and smart home integrator serving Colorado and the broader mountain west region. Similar in offering breadth (residential/commercial AV, lighting control, networking) and customer segment to RMS.
- DSI Luxury Technology: DSI is a luxury technology integrator in the mid-Atlantic (DC/MD/VA) specializing in high-end residential and commercial automation, audio/video, and lighting — directly comparable to RMS in customer profile, project type, and technology platforms.
- Wired Up Systems: Wired Up Systems is a residential and commercial technology integrator operating in the Northeast with showrooms and similar Crestron/Lutron expertise. Comparable in service mix and luxury client focus.
- Electronics Design Group: EDG is a New Jersey-based luxury home technology integrator with a 30+ year history serving ultra-high-net-worth residential and commercial clients. Comparable project complexity, customer profile, and recurring-service emphasis.
- InnerSpace Electronics: InnerSpace Electronics is a custom integrator in the NY metro area serving luxury residential and commercial clients with AV, lighting, shading, and home automation. Strong peer given similar high-end clientele and project-based delivery model.
- Audio Advice: Audio Advice is a high-end residential and commercial AV/automation integrator based in North Carolina with showrooms, in-house programming, and dedicated electrical services — closely comparable to RMS in scope, customer profile, and integration-led GTM.
Broad incumbents
- Best Buy (Magnolia): Best Buy's Magnolia division offers in-home AV and smart home consultation and installation nationwide at a sub-premium price point. Not a head-to-head competitor for RMS's luxury segment, but a broad incumbent that may capture overflow demand and adjacent service tiers.
- Vivint Smart Home: Vivint is a national smart home services provider offering professionally installed security, automation, and energy management. Adjacent to RMS's connected home offering but operating at a mass-market price point with subscription-based model.
- ADT: ADT is a national incumbent in residential and commercial security, smart home, and monitoring services. While primarily security-focused, ADT competes for parts of the integrated home technology budget, especially security camera and monitoring dollars that RMS addresses.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Residential Media Systems social profiles
Digital presenceResidential Media Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Residential Media Systems leadership team
Management profileNumber of profiles
Profiles10 records
Residential Media Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Residential Media Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Residential Media Systems
What does Residential Media Systems do?
Residential Media Systems (RMS) designs, installs, and supports integrated electrical, lighting, audio/video, networking, automation, shading, and security systems for high-end residential and commercial properties in Central and Eastern Pennsylvania. The company operates three integrated service divisions — Residential Technology Integration, Commercial Technology Integration, and Electrical Services — supported by a recurring Client Care remote monitoring program that delivers proactive diagnostics and ongoing system support.
Is Residential Media Systems a public or private company?
Residential Media Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Residential Media Systems founded?
Residential Media Systems was founded in 2001. It employs 11 to 50 people.
Where is Residential Media Systems based?
Residential Media Systems is headquartered in Lancaster Park, Canada, in the North America region.
How does Residential Media Systems make money?
Four revenue lines are on record. Residential Technology Integration is the primary driver. The others are commercial Technology Integration, electrical Services and client Care Support Contracts.
Who are Residential Media Systems's main competitors?
Direct peers on record are Hi-Fi House, ListenUp, DSI Luxury Technology, Wired Up Systems, Electronics Design Group, InnerSpace Electronics and Audio Advice. Broad incumbents are Best Buy (Magnolia), Vivint Smart Home and ADT.
Does Residential Media Systems have an API?
No public API is recorded for Residential Media Systems.
What industry is Residential Media Systems in?
Residential Media Systems's product category is Technology Integration Services. Its primary akta.pro industry code is HSAPALAI, Outdoor Lighting & Electrical (Low-Voltage), with a secondary code of HSAHACAH, Residential CCTV & Door/Perimeter Surveillance Packages. Its SIC code is 7373.