Arnold & Baldwin Chartered Surveyors

What Arnold & Baldwin Chartered Surveyors does

Arnold & Baldwin Chartered Surveyors is a UK-based RICS-regulated property surveying and valuation firm founded in 2007 and headquartered in Croydon, with additional offices in London and Manchester. The firm delivers the full spectrum of RICS Home Survey Standard products — Level 1 Condition Reports, Level 2 HomeBuyer Reports, Level 3 Building Surveys, a Premium Property Survey tier for properties exceeding £2 million, and Snagging List Surveys for new builds — alongside RICS Red Book-compliant valuations (Market, Insurance Reinstatement, Desktop, Portfolio, and Shared Ownership). Adjacent services include lease extensions, freehold enfranchisement, expert witness reports, party wall awards, and the SellSmart seller-services platform bundling ReadyData property data reports, CompleteSurvey pre-sale surveys, and SteadyLegal conveyancing support.

The business runs on a B2B referral and partnership-led go-to-market. Arnold & Baldwin holds preferred-partner status with major UK estate agents (Foxtons, Druce, Chestertons, Sotheby's International Realty) and serves as an approved panel surveyor for 200+ lending institutions including Nationwide, Santander, and HSBC, generating a steady flow of valuation and survey mandates. Individual residential buyers are acquired via the website, organic search, online reviews (4.5-star Google and Trustpilot ratings, 100+ positive reviews), and word-of-mouth. The firm conducts approximately 6,500 surveys per year and values £3.2-3.5bn of real estate annually, with operations spanning England and Wales via a trusted partner surveyor network. Technology adoption is moderate: drone photography for roof inspections, desktop valuation using online databases, and digital reporting, but no disclosed AI/ML capability. All surveyors are RICS-accredited, and Managing Director Joe Arnold sits on the RICS Residential Survey & Valuation Professional Group.

Name

Arnold & Baldwin Chartered Surveyors

Legal name

Arnold & Baldwin

Website

https://arnoldandbaldwin.co.uk

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Arnold & Baldwin is a UK RICS-regulated chartered surveying firm founded in 2007, delivering residential property surveys, valuations, lease extensions, and seller services to homebuyers, lending institutions, and estate agents across England and Wales.

Ownership category

akta.pro rank

Product category

Residential Property Surveying and Valuation Services

NAICS

Offices of Real Estate Appraisers (531320), Offices of Real Estate Appraisers (53132), Building Inspection Services (541350)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)

akta.pro primary industry

Real Estate Valuation & Appraisal (commercial/residential) (FSAEAHAJ)

akta.pro secondary industries

Real Estate Valuation & Appraisal (BPAHANAC), Residential Property Appraisal (BPAJAKAA), Insurance Replacement Cost & Damage/Loss Valuation (BPAJAKAL), Real Estate Valuation & Appraisal Advisory (FSAEAJAI)

Keywords

• RICS property surveys
• Residential property valuations
• Building surveying services
• Mortgage valuation panel
• Lease extension advisory

Headquarters

HQ city

Croydon

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Surveys: One-time professional fees for RICS property surveys including Level 1 Condition Reports, Level 2 HomeBuyer Reports, Level 3 Building Surveys, Premium Property Surveys for properties over £2m, and Snagging List Surveys for new builds.
2. Property Valuations: One-time fees for various valuation services including Market Valuations, Insurance Reinstatement Valuations, Desktop Valuations, Portfolio Valuations, and Shared Ownership Valuations conducted by RICS Registered Valuers.
3. SellSmart Seller Services: Products and services for property sellers including ReadyData property data reports, CompleteSurvey seller surveys, and SteadyLegal conveyancing support to help properties sell faster and reduce fall-through rates.
4. Lease Extensions and Enfranchisement: Professional valuation and advisory services for lease extension and freehold enfranchisement transactions.
5. Party Wall Awards: Professional services for party wall agreements between property owners undertaking building work near shared boundaries.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Arnold & Baldwin Chartered Surveyors provides RICS-accredited residential property surveys (Level 1 Condition Report, Level 2 HomeBuyer Report, Level 3 Building Survey, Premium Property Survey for properties above £2m, and Snagging List Surveys for new builds) and property valuations (Market, Insurance Reinstatement, Desktop, Portfolio, and Shared Ownership). The firm also delivers lease extension, freehold enfranchisement, party wall award, and expert witness services for property owners, buyers, lending institutions, and estate agents across England and Wales.

Product overview

Arnold & Baldwin operates as a unified service platform offering RICS-accredited property surveys and valuations across England and Wales. The core portfolio comprises five distinct survey tiers (Level 1 Condition Report, Level 2 HomeBuyer Report, Level 3 Building Survey, Premium Property Survey, and Snagging List Survey) and five valuation types (Fair Market Valuation, Insurance Reinstatement Valuation, Desktop Valuation, Portfolio Valuation, and Shared Ownership Valuation). Additional services include Lease Extensions, Freehold Enfranchisement, Expert Witness Reports, and Party Wall Awards. The SellSmart platform bundles ReadyData (interactive property reports), CompleteSurvey (pre-sale surveys), and SteadyLegal (digital legal forms), enabling sellers to achieve exchange readiness within 4 weeks versus the typical 5-month average.

Differentiator

Problem solved

Functional benefit

Brands

• SellSmart: A range of products designed to help sellers sell property faster and better, including ReadyData, CompleteSurvey, SteadyLegal, and SellSmarter packages.
• ReadyData
• CompleteSurvey
• SteadyLegal

Products and services

• Level 1 Condition Report Entry-level RICS property condition report using a basic 'traffic light' rating system, suitable for modern properties requiring a cursory overview before purchase.
• Level 2 HomeBuyer Report Intermediate RICS survey with an easy-to-understand traffic light rating system for traditional family homes in reasonable condition; identifies urgent repairs and serious defects and is the firm's most popular survey among first-time and family buyers.
• Level 3 Building Survey Most comprehensive RICS survey providing forensic analysis of condition and defects for older properties, renovations, and high-value investments requiring detailed due diligence; covers lofts, cellars, and outbuildings.
• Premium Property Survey Premium RICS survey service for properties with value exceeding £2 million, offering expert surveyors who understand high-value property, valuation nuances, and complex building pathology, with same-day initial feedback and a dedicated premium team.
• Snagging List Survey Inspection service for new-build homes that identifies problems and defects, preparing a photographic schedule of items not completed satisfactorily for submission to the developer.
• Fair Market Valuation RICS Market Valuation adhering to RICS Red Book guidelines, providing formal, regulated, and insurance-backed assessments of market value for residential and commercial properties.
• Insurance Reinstatement Valuation Professional valuation service estimating the cost to rebuild a property for insurance purposes, ensuring properties are insured for the correct amount using RICS Building Cost Information Service data.
• Desktop Valuation Remote property valuation performed without physical inspection using online databases, comparable sales, market trends, and property records for efficient and cost-effective assessments, typically delivered in 24–48 hours.
• Portfolio Valuation Expert valuation service for clients with residential or mixed-use property portfolios, providing precise valuations and strategic insights including sensitivity analyses for market impact assessment.
• Shared Ownership Valuation Valuation service for shared ownership properties determining the true 100% market value for sellers or buyers staircasing, ensuring housing providers demonstrate best practice.
• Lease Extensions Professional lease extension valuation and advisory services for leasehold property owners seeking to extend their leases.
• Freehold Enfranchisement Professional service assisting leasehold property owners in acquiring the freehold of their property.
• Expert Witness Reports Professional expert witness services providing authoritative reports for legal proceedings involving property disputes.
• Party Wall Awards Party wall award services for homeowners and renovators undertaking work affecting shared boundaries between neighbouring properties.
• SellSmart Seller Platform (ReadyData, CompleteSurvey, SteadyLegal) Suite of seller-focused products designed to accelerate property sales: ReadyData provides interactive property data reports covering transportation, broadband, schools, and planning history; CompleteSurvey provides pre-sale surveys that reduce fall-through rates; SteadyLegal enables online completion of Law Society TA forms in 30 minutes, targeting 4-week exchange readiness versus a 5+ month average.

Quantifiable outcome

• Buyers without surveys face average unexpected repairs of £5,750
• +4 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Nationwide Building SocietycoreChannel Partner/ Reseller/ DistributorMajor UK building society partnership where Arnold & Baldwin serves as approved surveyor for mortgage valuations and property assessments. Part of the 200+ lending institution network.
• SantandercoreChannel Partner/ Reseller/ DistributorUK bank partnership for property valuations on mortgage applications. Part of the broader lending institution network.
• HSBCcoreChannel Partner/ Reseller/ DistributorInternational bank partnership for property valuations. Part of the 200+ lending institution network served by Arnold & Baldwin.
• FoxtonscoreChannel Partner/ Reseller/ DistributorPreferred partner for lease extensions and property surveys. Arnold & Baldwin is the recommended surveyor for Foxtons clients requiring professional property assessments.
• DrucecoreChannel Partner/ Reseller/ DistributorPreferred partner for property surveys and lease extension valuations. Referral relationship directing clients to Arnold & Baldwin services.
• ChestertonscoreChannel Partner/ Reseller/ DistributorPreferred partner for lease extensions and property surveys. Long-standing referral partnership with the established estate agent.
• Sotheby's International RealtycoreChannel Partner/ Reseller/ DistributorPremium estate agent partnership for high-value property surveys. Serves luxury property clients requiring premium surveying services for properties in excess of £2m.
• SAVA School of SurveyingminorStrategic or Co-development PartnerTraining partnership with SAVA for surveyor qualification. Several team members (Jerome Jackson, Cesar Sanchez) qualified or training through SAVA route to RICS membership.
• University of ExeterminorStrategic or Co-development PartnerEducational institution where surveyor Dara Collins obtained BSc in Geography, building foundation for spatial analysis expertise applied in surveying work.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Chestertons: Chestertons is a London-focused estate agency and surveying firm offering residential surveys, valuations, and lease extension advice—an overlapping offering that also makes them both a competitor and a current referral partner of Arnold & Baldwin.
• Connells Survey & Valuation: The surveying arm of the UK's largest estate agency group, Connells provides RICS residential surveys and valuations nationwide—competing head-on with Arnold & Baldwin for both lender panel work and estate agent referrals.
• SDL Surveying: SDL Surveying is a UK-wide RICS panel surveyor providing residential property surveys and mortgage valuations to lenders and consumers—offering directly comparable Level 2/3 survey and valuation services.
• Cobb Amos: Cobb Amos is a smaller independent UK chartered surveying firm offering residential surveys and valuations—a close peer in scale and service mix to Arnold & Baldwin, serving similar lender panel and direct-buyer segments.
• Humberts: Humberts is a UK chartered surveying firm offering residential property surveys, valuations, and estate agency services, with comparable RICS-accredited service delivery across regional UK markets.
• Savills: Savills' UK residential division provides home buyer reports, building surveys, valuations, and lease extension services, mirroring Arnold & Baldwin's service mix at scale with strong premium-segment positioning.
• Knight Frank: Knight Frank's UK residential team offers RICS surveys, valuations, lease extension, and freehold enfranchisement advisory—directly overlapping with Arnold & Baldwin's full-service residential property offering, particularly in the premium/luxury tier.
• e.surv Chartered Surveyors: Part of LSL Property Services, e.surv is one of the largest UK residential surveying panels, performing mortgage valuations and RICS home surveys for lenders and consumers—directly competing with Arnold & Baldwin for the same lender referral and buyer survey work.
• Countrywide Surveying Services: Owned by Connells Group, Countrywide Surveying Services is a major UK panel surveyor offering RICS home buyer reports, building surveys, and mortgage valuations—competing for the same lender panel and direct-buyer survey volume as Arnold & Baldwin.

Emerging players

• SurveyorHub: SurveyorHub is a UK PropTech platform connecting buyers with RICS surveyors and offering digital-first survey ordering—an emerging threat/alternative to traditional chartered surveying firms like Arnold & Baldwin by streamlining the customer-acquisition funnel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/AB_Surveyors

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arnold & Baldwin Chartered Surveyors