London Systems
- Company typePrivate
- Founded2003
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
London Systems firmographics
Firmographics- Name
- London Systems
- Legal name
- London Systems UK Ltd
- Website
- https://lonsys.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
London Systems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro industry
- ITSM Managed Services (Run/Operate/Optimize)Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service DeskCloud DR, Backup & Business ContinuityBusiness & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cloud Services & Cloud MigrationCloud Security Managed Services (CSPM/CWPP/CNAPP)Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings)Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services
Keywords
Where London Systems is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
London Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services and Ongoing Technical Support: Recurring monthly fees for managed IT services, IT support, help desk coverage, and system monitoring. Clients receive a dedicated account manager and structured support with clear SLAs.
- IT Products and Hardware Sales: Supply, configuration, and maintenance of IT products including Microsoft licenses, Cisco Meraki hardware, and enterprise-grade networking equipment. Licensing renewals and updates are handled as part of the service.
- IT Security Services: Structured security services focused on governance, risk reduction, and measurable protection. Sold as a distinct service from general IT support, with separate engagement and pricing.
- Cloud Backup for Office 365: Veeam-powered backup solution for Office 365 with per-user pricing. Includes unlimited storage and retention for Exchange, OneDrive, SharePoint, and Teams. Offered as a tiered per-user monthly subscription.
- Disaster Recovery as a Service (DRaaS): VM replication to London Systems' data centre using Veeam Cloud Connect. Priced per TB per month with a pricing calculator available on the website. Includes 5TB free 30-day trial.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Outsourced IT Support - Monthly Retainer |
| Subscription | Monthly | Microsoft Product Support |
| Per seat | Monthly | Veeam Office 365 Backup - Per User |
| Unit Pricing | Monthly | DRaaS - Per TB |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
London Systems product offering
Product offeringCore offering
London Systems provides outsourced and managed IT services for UK SMEs, acting as a full or supplementary IT department across Microsoft 365, Azure, networking, backup, and security. Its core package, Connect365, integrates Microsoft productivity tools with private cloud storage and hosted applications under a dedicated account manager, supported by separate standalone offerings for managed services, IT security, cloud backup, disaster recovery, and recruitment-sector CRM support.
Product overview
London Systems provides a comprehensive managed IT services portfolio built around Microsoft technologies as a Gold Partner. The core offering is Connect365, an integrated package combining Microsoft tools, private cloud storage, and hosted applications with dedicated account management. Supporting services include Managed IT Services (proactive system maintenance), Outsourced IT Support (full IT department replacement), and general IT Support Services for day-to-day technical issues. Security is addressed through dedicated IT Security Services with structured controls and risk management. Cloud protection is delivered via Veeam-powered solutions including Secure Cloud Backup, Veeam Backup for Office 365, and Disaster Recovery as a Service (DRaaS). The Microsoft practice encompasses Microsoft 365, Microsoft Security, SharePoint, Azure, and Business Voice. Additional offerings include IT Projects, Domain Name Services, Cisco Meraki WiFi, IT Help Desk, Microsoft Product Support, and IT Review. The company specializes in serving the recruitment sector with dedicated CRM expertise in platforms like Bullhorn, Invenias, and Bond Adapt.
Differentiator
Problem solved
Functional benefit
Products and services
- Connect365 Integrated IT solution for UK businesses combining Microsoft tools, secure private cloud storage, and hosted applications, bundled with a dedicated account manager, data reporting, and technical support as a unified offering.
- Managed IT Services Long-term, proactive managed service for running and maintaining business IT systems with continuous monitoring, maintenance, and performance improvement to reduce downtime and prevent issues for UK SMEs.
- Outsourced IT Support Full outsourced IT department replacement where London Systems manages the entire IT function externally, providing structured support, escalation paths, and clear accountability for organisations without in-house IT staff.
- IT Support Services General business IT support covering desktop and laptop computers, wired and wireless networks, on-premise and cloud servers, Microsoft 365, file access and permissions, backup monitoring, and hardware and software fault diagnosis for UK businesses.
- IT Security Services Structured, auditable security service for organisations needing more than reactive fixes, providing controls, governance, vulnerability management, identity and access controls, network and endpoint security, and risk reduction with measurable protection.
- Secure Cloud Backup Veeam-powered cloud backup service that copies backups to London Systems' UK data centre for offsite storage, providing hyper-available protection for virtual machines, servers, and Office 365 data.
- Disaster Recovery as a Service (DRaaS) Disaster recovery service powered by Veeam Cloud Connect Replication that replicates VMs to London Systems' data centre with instant VM recovery in under 2 minutes and image-based replication reducing backup time and overhead by up to 75%.
- Veeam Backup for Office 365 Comprehensive backup and recovery solution for Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business, and Teams, with daily automatic backups, granular recovery, and unlimited storage and retention, priced per user per month with tiered volume discounts.
- IT Help Desk Responsive UK-based help desk providing additional coverage for in-house IT teams or complete outsourced support with transparent pricing and no hidden fees, suitable as an add-on to existing internal teams.
- IT Projects Project-based IT services including system migrations, office relocations, and infrastructure implementations delivered with structured engagement and clear project management for UK businesses.
- IT for Recruitment Specialist IT support services for the recruitment industry covering CRM management and hosting for platforms including Bullhorn, Invenias, Bond Adapt, File Finder, and Microdec, backed by direct relationships with the major recruitment CRM providers for fast response and high service levels.
- IT Review IT assessment and review service that evaluates a business's current technology environment, identifies issues, and recommends improvements across systems, security, and infrastructure.
- Cisco Meraki WiFi Enterprise-grade Cisco Meraki WiFi and networking solutions supplied, configured, and maintained by London Systems as part of its IT product portfolio for UK businesses.
- Domain Name Services Domain name registration and management services delivered as part of the London Systems IT product portfolio, leveraging its Nominet partnership.
- Microsoft Product Support UK-based product support for customers who purchase Microsoft Office 365 from London Systems, providing email-based licensing support and technical assistance during UK business hours for license deployment and Microsoft product issues.
Quantifiable outcome
- Uptime above 99.9% after full outsourcing implementation, translating to fewer than nine hours of downtime per year across all systems.
- +1 more outcomes
Companies that use London Systems
Customer profileNamed customers9 records
Segments7 records
Ideal customer profiles3 records
London Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature6 records
London Systems partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Gold Partner and CSP Silver Partner. London Systems delivers expert support for Microsoft 365, SharePoint, Teams, Azure, and Business Voice. As a Gold Partner, they have accreditation, thorough understanding of Microsoft products, qualified support capability, and direct Microsoft resources available. They also provide Microsoft licensing and product support to customers who purchase Microsoft Office 365 from them.
- VMwarecoreLondon Systems offers Disaster Recovery as a Service (DRaaS) powered by Veeam Cloud Connect Replication for VMware environments. They support Veeam Backup and Replication for data protection and disaster recovery tasks, enabling replication of VMs to their cloud data centre.
- VeeamcoreLondon Systems has partnered with Veeam, the global leader in cloud data management. They offer Veeam Backup for Office 365, Veeam Cloud Connect for offsite backup storage, and DRaaS powered by Veeam Cloud Connect Replication. Services include instant VM recovery, automated daily backups, and unlimited storage and retention.
- Cisco MerakicoreLondon Systems is a Cisco Meraki partner offering enterprise-grade WiFi solutions. They supply, configure, and maintain Cisco Meraki routers and wireless networking equipment as part of their IT product offerings.
- BullhorncoreLondon Systems has built excellent relationships with Bullhorn, a major recruitment CRM provider. This enables fast responses, understanding of latest versions, and high service levels for recruitment clients using Bullhorn platform.
- InveniascoreRecruitment CRM partner with whom London Systems has built excellent relationships for fast responses and high service levels.
- Bond AdaptcoreRecruitment CRM partner with whom London Systems has built excellent relationships for fast responses and high service levels.
- File FindercoreRecruitment CRM partner with whom London Systems has built excellent relationships for fast responses and high service levels.
- MicrodeccoreRecruitment CRM partner with whom London Systems has built excellent relationships for fast responses and high service levels.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
London Systems competitors and assessment
Company assessmentDirect peers
- Air IT: UK managed IT services provider for SMEs with outsourced IT support, Microsoft cloud, and security offerings — comparable in target market and service mix, with a similar subscription-led revenue model.
- ramsac: UK-based managed IT services and outsourced IT support provider of comparable size, targeting UK SMEs with subscription-based IT support, Microsoft cloud services, cybersecurity, and help desk — overlapping directly with London Systems' core offering and customer profile.
- Storm Technologies: UK IT managed services and support company serving SMEs with outsourced IT, cloud, and security services — directly comparable on customer segment, geography, and service breadth.
- Daisy Corporate Services: Large UK managed services and IT support provider offering outsourced IT, cloud, and connectivity to UK SMEs and mid-market — competes with London Systems in the same target segment at greater scale.
- Focus Group: UK managed services and business technology provider serving SMEs with IT support, cloud, connectivity, and security — a direct competitor in the UK SME outsourcing market.
- Mirus IT: UK managed IT services and cloud provider for SMEs, offering outsourced IT support, Microsoft 365, Azure, and cybersecurity — directly comparable in target market, service mix, and go-to-market.
- Krome Technologies: London-based IT support and managed services firm for UK SMEs, providing outsourced IT departments, cloud, and security — a near-twin in geography, size band, and service portfolio.
Broad incumbents
- Computacenter: Major UK-headquartered IT infrastructure and services provider serving enterprise and mid-market with managed services, cloud, and security — a broad incumbent whose SMB arm competes with London Systems' target customer.
- Bytes Technology: UK IT reseller and services provider offering Microsoft licensing, managed services, and security — overlaps with London Systems on Microsoft Gold/CSP-led delivery to UK SMEs and mid-market.
- Capita (Technology Services): Large UK IT services and outsourcing group offering managed IT, cloud, and digital workplace services to enterprise and public sector — a broad incumbent with overlapping IT managed services capabilities.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
London Systems social profiles
Digital presenceLondon Systems compliance and trust
Trust signalCompliance4 records
London Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
London Systems leadership team
Management profileNumber of profiles
London Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
London Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about London Systems
What does London Systems do?
London Systems provides outsourced and managed IT services for UK SMEs, acting as a full or supplementary IT department across Microsoft 365, Azure, networking, backup, and security. Its core package, Connect365, integrates Microsoft productivity tools with private cloud storage and hosted applications under a dedicated account manager, supported by separate standalone offerings for managed services, IT security, cloud backup, disaster recovery, and recruitment-sector CRM support.
Is London Systems a public or private company?
London Systems is a private company. It is classified as unknown and is currently operating.
When was London Systems founded?
London Systems was founded in 2003. It employs 11 to 50 people.
Where is London Systems based?
London Systems is headquartered in London, United Kingdom, in the Europe region.
How does London Systems make money?
Five revenue lines are on record. Managed IT Services and Ongoing Technical Support is the primary driver. The others are IT Products and Hardware Sales, IT Security Services, cloud Backup for Office 365 and disaster Recovery as a Service (DRaaS).
Who are London Systems's main competitors?
Direct peers on record are Air IT, ramsac, Storm Technologies, Daisy Corporate Services, Focus Group, Mirus IT and Krome Technologies. Broad incumbents are Computacenter, Bytes Technology and Capita (Technology Services).
Does London Systems have an API?
No public API is recorded for London Systems.
What industry is London Systems in?
London Systems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEACAJ, Cloud DR, Backup & Business Continuity. Its NAICS code is 541513 and its SIC code is 7373.