Name

Krome Technologies

Legal name

Krome Technologies Limited

Website

https://krome.co.uk

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)

akta.pro secondary industries

Helpdesk & End-User Support Services (BPAEABAB), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• IT managed services
• Microsoft cloud services
• Cyber security services
• Infrastructure management
• IT support services

Headquarters

HQ city

Addlestone

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Managed Services: Recurring managed IT services including SOC, NOC, backup, and infrastructure monitoring delivered as subscription-based contracts with tiered support levels (Standard, Enhanced, Premier 24x7). Revenue is generated through monthly or annual contractual agreements with enterprise clients.
2. Professional Services & Consultancy: Time-and-materials or project-based IT consultancy including technical secondment, Virtual CIO services, M&A integration support, and professional services engagements. Provides augmentative revenue alongside managed services contracts.
3. PC as a Service (PCaaS): Desktop estate management including deployment, maintenance, refresh, and retirement delivered as an easy consumption model, providing scalability and flexibility with predictable per-device pricing.
4. Subscription Services: Direct Debit mandate mentioned for subscription services, indicating recurring revenue streams for managed services contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

Krome Technologies is a UK-based IT Managed Services Provider (MSP) that delivers comprehensive outsourced IT services including 24x7 SOC/NOC monitoring, Backup as a Service, Microsoft cloud (Azure, M365, Hybrid, Copilot/AI) implementation, cyber security (Darktrace, Sentinel, Palo Alto), data centre infrastructure, and end-user IT support for enterprise and mid-market clients. The company also provides strategic IT consultancy through Virtual CIO, M&A Integration, and Technical Secondment services, backed by in-house UK-based 24x7 support and proprietary StorARCH data archiving technology.

Product overview

Krome Technologies is a Managed Services Provider (MSP) offering a comprehensive portfolio of IT services built around five core pillars: Managed IT Services (SOC, NOC, Backup as a Service, Outsourced IT, Technical Secondment, VCIO), Microsoft Cloud Services (Azure, M365, Hybrid Cloud, Microsoft AI/Copilot, Cyber Security, Modern Work), Cyber Security & Compliance (Cyber Security AI with Darktrace and Sentinel, Identity and Access Management, Threat Protection, Information Protection & Governance, Cloud Security), Data Centre solutions (Servers and Storage, Networking, Backup and DR, Telecoms), and IT Support (End User Support, Infrastructure Support, 24x7 Support, Technical Secondment, Outsourced IT, M&A Integration). The company also provides strategic consultancy through Virtual CIO services, Data Transformation, and End User Compute solutions for complete asset lifecycle management. The portfolio integrates with major technology partners including Microsoft, Veeam, Darktrace, Palo Alto Networks, and Varonis to deliver enterprise-grade capabilities to clients across various industries.

Differentiator

Problem solved

Functional benefit

Brands

• Krome: Primary brand name used for all company operations and services.

Products and services

• Security Operations Centre (SOC) 24/7/365 manned Security Operations Centre with human response team monitoring and responding to threats in real-time, integrating Darktrace and Microsoft Sentinel for AI-driven threat detection. CREST-certified service.
• Network Operations Centre (NOC) Continuous monitoring of network systems for detection of issues, preventing outages and minimising downtime through Paessler PRTG and proactive management.
• Backup as a Service Managed online backup powered by Veeam providing robust, reliable, and secure data protection as a subscription-based service.
• Azure Cloud Services Deep Azure expertise including Azure Migration, Virtual Machines, Kubernetes, AI, and cloud infrastructure services for enterprises.
• Microsoft 365 (M365) Services Comprehensive Microsoft 365 consultancy services from implementation, migration, optimisation to ongoing support for enterprise clients.
• Hybrid Cloud Combines private clouds and on-premises datacentres with public clouds like Azure or AWS for flexible, scalable infrastructure.
• Microsoft AI / Copilot Azure AI Services and Copilot Assessments delivering tailored Microsoft AI solutions for business and data demands, including Copilot implementation and adoption.
• Microsoft Cyber Security Safeguards business against cyber threats with Microsoft's suite of cutting-edge security solutions, including Defender, Sentinel, and Purview.
• Cyber Security AI Cyber security strategy integrating Darktrace AI, Microsoft Sentinel, and expert human oversight for advanced real-time threat protection.
• Identity and Access Management Framework for managing digital identities and permissions with advanced access control solutions including BeyondTrust and Delinea privileged access management.
• Information Protection & Governance Leverages Varonis and Microsoft Purview for data classification, security, and regulatory compliance including GxP, PCI DSS, GDPR, NIS2.
• Threat Protection Advanced threat protection solutions that anticipate, detect, and neutralise threats before they can make an impact, including Palo Alto Networks integration.
• Cloud Security Cloud security strategy combining automated technology with real-time human response to protect cloud environments including Azure and AWS.
• End User IT Support Cost-effective end-user support priced per user per week, providing assistance for IT challenges and enhancing team capabilities.
• Infrastructure Support Support coverage tailored to critical systems with Standard, Enhanced, and Premier 24x7x365 levels of support including proactive monitoring.
• 24x7 IT Support Round-the-clock support via in-house, eyes-on-glass team based in Surrey office for continuous operations, without outsourcing.
• Outsourced IT Complete outsourced IT function tailored to organisation, enabling focus on core business activities through full-service IT management.
• Technical Secondment Skilled technical resource on full or part-time basis working as extension of client's team, with Tier 1 (Entry Level), Tier 2 (High Level), and Tier 3 (Expert & High End Infrastructure) expertise levels.
• Backup and DR Robust backup and disaster recovery solutions including immutable backup for quick and reliable data restoration, powered by Veeam.
• Networking Reliable and high-performance network infrastructure solutions for business connectivity, leveraging Extreme Networks and Palo Alto Networks technology.
• Servers and Storage Server and storage solutions for accelerating business operations and achieving peak performance, leveraging Dell Technologies hardware.
• IT Professional Services Technical consultancy services helping drive IT projects forward and translating technological aspirations into sustainable success.
• M&A IT Integration Consultancy Supporting organisations through M&A process, ensuring smooth technology transitions and unlocking investment value during mergers and acquisitions.
• Virtual CIO (VCIO) Strategic IT leadership and expertise for business growth and innovation as extension of client's team, providing C-level guidance without full-time hire.
• Data Transformation Turns data into strategic asset with data management solutions including StorARCH, AI integration, Power Apps, and BI solutions.
• Data Governance & Compliance Safeguards data with governance and compliance solutions including Cyber Essentials Plus, ISO, PCI DSS, GxP and NIS2 specialisms.
• End User Compute (EUC) Solutions Complete EUC services spanning from initiation to retirement of assets, covering PC as a Service, Desktop Transformation, managed deployment, and WEEE-compliant asset retirement.
• Modernise Workspace Smart office technologies including room and desk booking, digital signage, wayfinding, and AV solutions for modern workspaces via GoBright and HP.
• Telecoms Cloud-hosted communication solutions for modern businesses, streamlining communications through hosted telephony.
• Modern Work Empowers users to work flexibly while maintaining security and integrity of systems and data through Microsoft 365 and collaboration tools.

Quantifiable outcome

• 100% client recommendation rate in 2025 satisfaction survey
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability10 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner and Direct Cloud Solution Provider (CSP). Krome implements and resells Microsoft cloud services including Azure, M365, Microsoft security, Modern Work, and Hybrid Cloud solutions. Also holds Microsoft Support Services Partner Designation following rigorous audit.
• Dell TechnologiescoreTechnology or IntegrationDell Technologies Platinum Partner. Krome delivers infrastructure solutions using Dell Technologies hardware including servers, storage, and networking equipment.
• DarktracecoreTechnology or IntegrationDarktrace Partner. Krome integrates Darktrace's AI-powered cyber security platform into its security operations, combining automated technology with human response for cloud security.
• Palo Alto NetworkscoreTechnology or IntegrationPalo Alto Networks Innovator Partner. Krome delivers next-generation firewall and advanced network security solutions leveraging Palo Alto Networks platforms.
• VeeamcoreTechnology or IntegrationVeeam Cloud Service Provider (CSP) and Silver Pro Partner. Krome offers Veeam-powered Backup as a Service and managed online backup solutions for robust, reliable, and secure data protection.
• AWS (Amazon Web Services)supportingTechnology or IntegrationSupporting technology partner for public cloud infrastructure alongside Microsoft Azure, enabling hybrid cloud deployments and cloud migration services.
• VaronissupportingTechnology or IntegrationSupporting partner for information protection and governance solutions, used alongside Microsoft Purview for comprehensive data governance services.
• TenablesupportingTechnology or IntegrationSupporting partner for vulnerability assessment and cyber exposure management solutions.
• BeyondTrustsupportingTechnology or IntegrationSupporting partner for privileged access management and secure remote support solutions.
• DelineasupportingTechnology or IntegrationSupporting partner for identity and access management solutions, particularly privileged access management.
• KnowBe4supportingTechnology or IntegrationSupporting partner for security awareness training and human element cyber security solutions, supporting user education initiatives.
• LansweepersupportingTechnology or IntegrationSupporting partner for IT asset management and network discovery solutions supporting infrastructure rationalisation and asset lifecycle management.
• HP (Hewlett-Packard)supportingTechnology or IntegrationSupporting partner for endpoint devices, printing solutions, and workplace technology supporting end-user compute and modern workspace offerings.
• LenovosupportingTechnology or IntegrationSupporting partner for hardware solutions including endpoints and data centre equipment supporting PC as a Service and infrastructure services.
• Extreme NetworkssupportingTechnology or IntegrationSupporting partner for network infrastructure solutions supporting networking and connectivity services.
• GoBrightsupportingTechnology or IntegrationSupporting partner for smart office and meeting room technology supporting workspace modernisation offerings.
• Paessler PRTGsupportingTechnology or IntegrationGold Enterprise Partner for network monitoring infrastructure supporting NOC services and proactive network monitoring.
• VMwaresupportingTechnology or IntegrationSupporting technology partner for virtualisation and containerisation solutions referenced in 'Doing More With Less' services for virtualisation optimisation.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Computacenter: UK-rooted global IT infrastructure and managed services provider. Comparable through its enterprise managed services, SOC, and Microsoft practice, but operates at much larger scale with international delivery.
• CDW: Global IT solutions and managed services provider with significant UK presence. Comparable to Krome through enterprise managed services, security, and cloud offerings, with much larger scale and broader vendor portfolio.
• SCC: European IT services and solutions provider with UK operations offering managed services, cloud, and security. Overlaps with Krome in enterprise managed services and Microsoft practice, though operating across wider European geography.
• Softcat: Larger UK-headquartered IT reseller and infrastructure provider with growing managed services arm. Overlaps with Krome's Microsoft reseller, cloud, and infrastructure support capabilities, but with much greater scale and broader customer base.
• Bechtle: Large European IT solutions and managed services provider with strong Microsoft partnership. Comparable to Krome in cloud, security, and managed services offerings, but with broader European coverage and significantly larger scale.

Direct peers

• Bytes Technology Partners: UK-based IT solutions provider offering software licensing, managed services, and cloud transformation. Directly comparable to Krome as a Microsoft-aligned UK MSP serving enterprise customers.
• Daisy Corporate Services: UK managed services and IT support provider offering cloud, connectivity, and security services. Direct competitor to Krome in the UK mid-market and enterprise segments with similar 24/7 support and Microsoft orientation.
• Phoenix Software: UK-focused Microsoft LSP and managed services provider. Highly comparable to Krome as a Microsoft-centric UK MSP serving enterprise and public sector clients with cloud and security services.
• Trustmarque: UK IT managed services and solutions provider with strong Microsoft and infrastructure vendor partnerships. Similar mid-market and enterprise customer base and similar service portfolio across cloud, security, and support.
• ANS Group: UK-based, Microsoft-focused managed services provider delivering cloud, security, and modern workplace services. Directly comparable to Krome in target customer (UK enterprise), Microsoft-centric stack, and managed services positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/KromeTech
• YouTubeyoutube.com/@krometechnologies
• LinkedInlinkedin.com/company/801613
• Instagraminstagram.com/krometechnologies

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Krome Technologies