Highland Rivers Behavioral Health

What Highland Rivers Behavioral Health does

Highland Rivers Behavioral Health, legally Highland Rivers Community Service Board, is a Georgia-designated Community Service Board (CSB) and non-profit public behavioral health agency headquartered in Dalton, GA. The organization delivers a full continuum of community-based behavioral health services across 11 North Georgia counties (Bartow, Cherokee, Cobb, Floyd, Gilmer, Gordon, Haralson, Paulding, Pickens, Polk, and Whitfield) to children, adults, veterans, and individuals with intellectual and developmental disabilities (IDD). Service lines include mental health counseling, substance use treatment and recovery support, IDD services, youth programs, and 24/7 crisis stabilization and detoxification, delivered through outpatient clinics, residential facilities (e.g., Highland Recovery Center in Jasper, Hartmann Center for adolescent girls), community recovery centers (Mosaic Place in Cedartown), and specialized programs such as the ROC Clubhouse, Bright Changes Youth Mental Health Clubhouse, The Light Program for first-episode psychosis, APEX school-based services, ACT, and the Cobb Veterans Outpost.

The organization operates under contract with the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD), which funds and oversees its mandated public behavioral health responsibilities. It holds CARF International accreditation and is self-described as one of Georgia's largest behavioral healthcare providers, with 501-1,000 employees and multiple office locations across the region, including administrative offices in Dalton and Cedartown, the Highland Recovery Center in Jasper, the IDD services site in Cartersville, and Mosaic Place in Cedartown. The Highland Rivers Foundation (highlandriversfoundation.org) provides supplementary philanthropic support.

Commercially, Highland Rivers is a publicly funded, mission-driven service provider rather than a venture-backed technology company. Its revenue model is dominated by state government contracts through DBHDD, supplemented by Medicaid, insurance reimbursements, and patient payments (with a new online payment channel). Go-to-market is community-led: patients access services via a toll-free scheduling line (1-800-729-5700), walk-in outpatient clinics, 24/7 crisis lines (including the Georgia Crisis and Access Line and a Peer Connection Line), and a referral network of healthcare providers, schools, courts, and community organizations. The organization publishes annual reports from FY2022 through FY2025 and a multi-year Veterans Services Report, signaling institutional continuity. There is no evidence of venture or private equity ownership, no M&A activity, and no disclosed AI/ML or proprietary technology platform.

Name

Highland Rivers Behavioral Health

Legal name

Highland Rivers Community Service Board

Website

https://highlandrivers.org

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Highland Rivers Behavioral Health is a Georgia Community Service Board providing mental health, substance use, intellectual and developmental disability, youth, veterans, and crisis services across 11 North Georgia counties, funded primarily through the Georgia Department of Behavioral Health and Developmental Disabilities.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Therapeutic & Behavioral Health School Programs (Day Treatment) (EDAJAEAE)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Crisis intervention services
• Developmental disabilities support

Headquarters

HQ city

Dalton

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Government-funded behavioral health services: Publicly funded behavioral healthcare provider operating as a Community Service Board, funded through Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) to provide mental health, substance use, IDD, and crisis services to community members.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Highland Rivers Behavioral Health is a publicly funded Community Service Board providing a full continuum of behavioral healthcare across 11 North Georgia counties. Core offerings include outpatient mental health counseling, substance use treatment (including residential and detox), intellectual and developmental disabilities (IDD) services, youth behavioral health programs, 24/7 crisis stabilization, and specialized veterans services. Care is delivered through outpatient clinics, residential facilities, school-based programs, and community-based outreach under contract with the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD).

Product overview

Highland Rivers Behavioral Health operates as a behavioral health healing organization providing a comprehensive suite of community-based behavioral healthcare services across Georgia. The organization offers both outpatient and residential treatment programs across six core service lines: Mental Health Services, Substance Use Services, Intellectual & Developmental Disabilities (IDD) Services, Youth Services, Crisis Stabilization & Detoxification, and Veterans Services. The portfolio includes specialized programs such as the Light Program (First Episode Psychosis), ROC Clubhouse and Bright Changes Youth Mental Health Clubhouses, LOFT Program, APEX School-Based Programs, and Hartmann Center. Residential treatment is available through Highland Recovery Center (men's addiction treatment) and Crisis Respite Apartment Services. Community-based recovery support is provided via Mosaic Place. Services span multiple Georgia counties including Bartow, Cherokee, Cobb, Floyd, Gilmer, Gordon, Haralson, Paulding, Pickens, Polk, and Whitfield.

Differentiator

Problem solved

Functional benefit

Products and services

• Mental Health Services Outpatient mental health counseling, therapy, and treatment services for adults experiencing mental health challenges including anxiety, depression, trauma, and psychiatric disorders.
• Substance Use Services
• Intellectual & Developmental Disabilities (IDD) Services
• Youth Services
• Crisis Stabilization & Detoxification
• Veterans Services
• Highland Recovery Center
• Mosaic Place
• Crisis Respite Apartment Services (CRA)
• Assertive Community Treatment (ACT)
• Intensive Case Management

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD)coreOthersState government agency that funds and oversees community behavioral health services. Highland Rivers operates as a Community Service Board under DBHDD contract to provide mental health, substance use, and IDD services to the region.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• DeKalb Community Service Board: Designated Georgia CSB serving DeKalb County with mental health, substance use, developmental disability, and 24/7 crisis services. Direct CSB peer in a denser urban market, with comparable CARF-accredited service portfolio.
• McIntosh Trail Community Service Board: Georgia Community Service Board serving a 10-county region south of Atlanta with behavioral health, substance use, and IDD services. Closely matched in geographic scope (multi-county) and service breadth.
• River Edge Behavioral Health: Georgia Community Service Board serving a 13-county region around Macon/Bibb with comparable behavioral health, substance use, and IDD service lines. Closest structural peer in service breadth, CARF accreditation, and CSB operating model.
• Aspire Behavioral Health & Developmental Disability Services: Georgia Community Service Board serving coastal Georgia with mental health, substance use, developmental disability, and crisis services. Same CSB regulatory framework, similar service taxonomy, and DBHDD contracting structure.
• View Point Health: Designated Georgia Community Service Board serving Gwinnett and Rockdale counties with mental health, substance use, IDD, and crisis services. Most directly comparable CSB peer in terms of service mix, regulatory structure, and DBHDD funding model.
• Serenity Behavioral Health Systems: Georgia Community Service Board serving the East Central Health District (Augusta area) with mental health, substance use, and IDD services. Direct CSB peer with overlapping service lines and state contract funding model.
• Clayton Center Community Service Board: Designated Georgia CSB serving Clayton County with mental health, substance use, and IDD services including residential and crisis stabilization. Same operating model, same DBHDD contracting, and similar program taxonomy.

Broad incumbents

• Skyland Trail: Private nonprofit psychiatric residential and outpatient treatment provider in Atlanta serving adults with mental illness. Overlaps Highland Rivers on the mental health and residential treatment lines, but focuses on private/commercial-pay clients in a different care model.

Others

• Behavioral Health Link (now part of FindHelp / Aunt Bertha ecosystem): Georgia-based behavioral health access and crisis services organization that operates the Georgia Crisis and Access Line referenced on Highland Rivers' site. Ecosystem partner that funnels referrals and crisis contacts into CSB provider networks.
• Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD): State agency that funds, contracts with, and oversees all Georgia Community Service Boards including Highland Rivers. Not a competitor but the central ecosystem counterparty — understanding DBHDD is essential to understanding the operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xyoutube.com/watch?v=EjWfq4hvPe4
• LinkedInlinkedin.com/company/highland-rivers-health

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Highland Rivers Behavioral Health