Microbyte

What Microbyte does

Microbyte (Microbyte Informática Ltda.) is a Brazilian Managed Service Provider founded in 1990 and headquartered in São Paulo, Brazil. The company delivers subscription-based IT services to small and medium businesses, encompassing multi-channel technical support, server and workstation monitoring, cloud backup, Microsoft 365 deployment, network security, and project-based IT work such as server, email, and data migrations. Its operational technology combines a proprietary cloud-based management application (used to unify ticketing and issue tracking across WhatsApp, email, and telephone channels) with partner-provided platforms from Microsoft, Dell, Fortinet, Blockbit, Malwarebytes, Bitdefender, and Ubiquiti. Microbyte holds Microsoft Silver Partner and Dell Expert Network Elite certifications and reports continuous operation since 1990 with 30 years of Microsoft partnership.

The company serves three SMB segments: businesses without internal IT departments, firms with existing IT teams seeking process improvements, and organizations outsourcing IT entirely. Revenue is generated through two streams: a recurring subscription managed services model (monthly billing, custom-quoted per client) and project-based professional services engagements. Go-to-market is sales-led and consultative, with lead capture via website forms ("Schedule a conversation," "Request information") and direct multi-channel client communication. Pricing is not publicly disclosed, and no published tiers exist.

Microbyte operates as a privately held limited liability company with no disclosed external funding, no parent organization, no subsidiaries, and no acquisitions or divestitures in the source record. Operations are confined to the Brazilian domestic market. The company employs 11–50 people and presents a stable, mature SMB services profile without disclosed leadership transitions, AI capabilities, or recent strategic restructuring.

Name

Microbyte

Legal name

Microbyte Informática Ltda.

Website

https://microbyte.com.br

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Microbyte is a Brazilian Managed Service Provider founded in 1990 that delivers subscription-based IT support, Microsoft 365, cloud backup, security, and IT project services to small and medium businesses across Brazil.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

akta.pro secondary industry

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• Microsoft 365 services
• Cloud backup solutions
• Network security services
• IT outsourcing

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Managed Services Subscription: Subscription-based IT services providing technical support, equipment management, cloud backup, and security services. The model offers predictable IT spending for clients with proactive monitoring and support included.
2. Project-based IT Services: One-time project engagements including server migration, cloud migration, email migration, and infrastructure deployment projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Microbyte is a Managed Service Provider (MSP) that delivers subscription-based IT management services to small and medium businesses in Brazil. Its core offerings include Technical Support, Servers and Workstations management, Cloud Backup, Microsoft 365 implementation, Network Security, IT Projects (migrations and deployments), and full IT Outsourcing, delivered by certified specialists using technology from partners such as Microsoft, Dell, Fortinet, Blockbit, Malwarebytes, Bitdefender, and Ubiquiti.

Product overview

Microbyte is a managed services platform (MSP) offering comprehensive IT services for small and medium businesses since 1990. The platform delivers six core services as an integrated subscription-based offering: Suporte Técnico (Technical Support) for multi-channel helpdesk support; Servidores e Estações (Servers and Workstations) for equipment monitoring and management; Backup em Nuvem (Cloud Backup) for data protection; Microsoft 365 for productivity suite and collaboration tools; Segurança de Rede (Network Security) for device and cloud security; and Projetos em TI (IT Projects) for infrastructure implementation and migration services. These services are delivered through a subscription model and combined with technology from partner vendors including Microsoft, Dell, Fortinet, Blockbit, Malwarebytes, Bitdefender, and Ubiquiti. The company also offers IT outsourcing services where they assume complete IT operations for clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Suporte Técnico (Technical Support) Multi-channel technical support service for SMBs, delivered via WhatsApp, email, and telephone, with unified cloud-based management for rapid response and resolution monitoring. Provides a single point of contact for all IT issues.
• Servidores e Estações (Servers and Workstations) Equipment monitoring and protection service including inventories, updates, configurable alerts, continuous health monitoring, automatic security patch deployment, and centralized automated management for servers and workstations.
• Backup em Nuvem (Cloud Backup) Cloud backup solution for corporate data protection with local and cloud storage options, providing an additional security layer through remote servers with availability and recovery access from anywhere.
• Microsoft 365 Cloud subscription service combining Microsoft productivity tools including Microsoft Excel, Word, PowerPoint, and Outlook, with Microsoft Teams for chat, video calls, remote access, and cloud file storage. Targeted at small and medium businesses.
• Segurança de Rede (Network Security) Network security service for devices, networks, and cloud services, including security policy definition, device-specific configurations, antivirus and firewall deployment, MFA and SSO implementation, access monitoring, and permissions management.
• Projetos em TI (IT Projects) IT project service covering the full lifecycle from idea, analysis, design, specification, implementation, validation, and delivery, including server migration to cloud, data and email migration, and on-premise or cloud server deployment.
• Outsourcing de TI (IT Outsourcing) Full IT outsourcing service where Microbyte assumes complete IT operations for companies that outsource their IT department, employing specialized professionals and best-in-class tools to deliver comprehensive IT solutions.

Quantifiable outcome

• Reduced IT costs through predictable subscription model
• +2 more outcomes

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 1 January 199430-year Microsoft partnership; Microsoft Silver partner status. Microbyte specializes in Microsoft 365 and cloud solutions, offering Microsoft Exchange, Teams, and productivity suite implementations.
• DellcoreTechnology or IntegrationDell Expert Network Elite partner status, providing Dell server, storage, and endpoint solutions as part of the managed services offering.
• FortinetcoreTechnology or IntegrationFortinet security partner providing network security solutions including firewalls and threat protection for clients.

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• CI&T: Brazilian-origin global technology services firm with significant Brazil operations providing digital, cloud, and IT managed services. Comparable to Microbyte as a Brazilian IT services peer, though oriented toward digital product development and enterprise clients.
• Stefanini Group: Major Brazilian-origin global IT services and consulting firm offering managed services, infrastructure, and digital transformation. Comparable to Microbyte as a Brazil-headquartered IT services competitor, though much larger and serving enterprise and mid-market rather than SMBs.
• TOTVS: Largest Brazilian enterprise software and technology company offering ERP, cloud, and IT services to SMBs and mid-market. Comparable to Microbyte in serving Brazilian SMBs with technology solutions, though primarily a software vendor rather than pure-play MSP.
• Insight Enterprises: Global IT solutions and managed services provider offering end-to-end IT management, cloud, and security services. Comparable to Microbyte's full-stack MSP model, though operating at much larger scale and with global rather than Brazil-only footprint.
• NTT Data Brazil: Global IT services and consulting provider with substantial Brazil operations offering managed infrastructure, cloud, and application services. Comparable to Microbyte's IT outsourcing and managed services capabilities, though serving mid-market and enterprise segments.
• Accenture Brazil: Global consulting and managed services leader with major Brazilian operations providing IT outsourcing and infrastructure services. Comparable to Microbyte's IT outsourcing offering, though focused on enterprise transformation rather than SMB managed services.

Direct peers

• Logicalis: Global managed services and IT infrastructure provider with strong operations in Brazil, offering similar end-to-end IT management, cloud, and security services to enterprise and mid-market clients. Highly comparable to Microbyte in core MSP service stack, though typically serving larger customers.
• Compass UOL: Brazilian digital transformation and managed IT services provider offering cloud, cybersecurity, and IT infrastructure services to corporate clients in Brazil. Directly comparable to Microbyte's MSP model in the Brazilian market, though typically serving larger enterprise customers.

Regional players

• Locaweb: Leading Brazilian cloud hosting and digital services provider offering cloud infrastructure, email, and managed services to SMBs. Comparable to Microbyte in targeting Brazilian SMBs with cloud and managed IT solutions, though primarily infrastructure-hosting focused.
• Senior Sistemas: Brazilian ERP and management software company with growing cloud and managed services offerings for SMBs and mid-market. Comparable to Microbyte as a Brazilian SMB-focused technology services provider, though anchored in software rather than infrastructure MSP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/microbyte-msp

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Microbyte