Office-IT

What Office-IT does

Office-IT is a Belgian managed IT services provider founded in 2012 and headquartered in Deurne (Antwerp), with its operational office and data center located in Olen. The company delivers 24/7 proactive IT monitoring, hybrid cloud hosting, cybersecurity, backup and disaster recovery, and B2B hardware/software procurement primarily to Belgian small and medium enterprises (SMEs), with selective mid-to-large enterprise clients that include Lineas Group, NMBS Logistics, OPZ Geel, Joker, Nelissen Steenfabrieken, Mauquoy Token Company, and Incendin/Ecochem. Its service is organized around four interconnected pillars — proactive monitoring, cloud and hosting, IT security, and backup/disaster recovery — all backed by a priority helpdesk operating 7:00–18:00 and on-call emergency response.

The technology stack is built entirely on third-party platforms rather than proprietary software: NinjaOne for endpoint management (Gartner Magic Quadrant-recognized), WatchGuard firewalls and AuthPoint MFA (Office-IT holds Gold Partner status), SentinelOne for EDR, Microsoft 365 (Gold Certified Partner), Phished for security awareness training, Vade for email security, Fonzer for cloud telephony, Ishtar365 for document management, and HPE/VMware for virtualization. Office-IT operates its own data centers in Olen and Deurne, delivering private, shared, and hybrid cloud hosting with >99.5% availability targets, fiber connectivity with 4G+ failover, UPS power protection, and geographically redundant active-active configurations. Annual customer events (e.g., 'Security in een AI-wereld', April 23, 2026 at Nike European Logistics Campus) co-presented with Microsoft, Cloudflare, and ClearMedia PRX NXT function as marketing and relationship-maintenance channels.

Office-IT's revenue model combines recurring managed services contracts (the primary stream), subscription cloud offerings (KMO in de Cloud / SME in the Cloud), and transactional B2B hardware/software resale. Pricing is quote-based with monthly billing and not publicly disclosed. The go-to-market is sales-led and relationship-driven, targeting family-owned Belgian SMEs that lack internal IT departments; acquisition channels include direct outreach, content marketing, customer events, and word-of-mouth referrals from a stable base of long-tenured clients — several relationships dating to the 1990s. The company is privately held and family-owned, led by co-founders Eric Liekens (CEO) and Eddy Mandemaker, with no disclosed funding rounds, acquisitions, parent entities, or institutional investors.

Name

Office-IT

Legal name

Office-IT bv

Website

https://office-it.be

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Office-IT is a Belgian managed IT services provider founded in 2012 and family-owned, delivering 24/7 monitoring, hybrid cloud hosting, cybersecurity, and backup/disaster recovery primarily to Belgian SMEs and select mid-to-large enterprises across manufacturing, rail logistics, healthcare, and travel.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Administrative and Support Services (561), Office Administrative Services (561110)

SIC

Services-Facilities Support Management Services (8744), Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Managed IT services
• Cloud hosting solutions
• Cybersecurity services
• IT infrastructure management
• Backup disaster recovery

Headquarters

HQ city

Olen

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Managed IT Services (Recurring): Office-IT's primary revenue stream is managed IT services delivered on a recurring contract basis. This includes 24/7 monitoring, proactive maintenance, helpdesk support, security management, and cloud hosting. Customers are assigned dedicated account managers and receive ongoing technical support. The company also offers flexible maintenance formulas for workstations, servers, and firewalls.
2. KMO in de Cloud (SME Cloud Subscription): Office-IT resells and manages cloud subscriptions (KMO in de Cloud / SME in the Cloud), providing computing power, storage, and software licenses for a fixed monthly fee. This is a recurring revenue model targeting SMEs seeking to avoid upfront infrastructure investment.
3. Hardware & Software Sales (B2B): Office-IT acts as a B2B supplier of IT hardware (servers, workstations, laptops, network equipment) and software licenses (Microsoft 365, WatchGuard, SentinelOne, etc.). Sales are transactional but often bundled into managed service contracts.
4. Endpoint Management Platform Services: Using NinjaOne (Gartner-recognized endpoint management platform), Office-IT manages and automates all devices within client organizations — from endpoints to servers — from one centralized platform. Revenue derives from licensing NinjaOne combined with managed service delivery.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels8 records

Core offering

Office-IT is a Belgian managed services provider that delivers end-to-end IT outsourcing for SMEs, including 24/7 proactive monitoring and maintenance, cloud and hybrid hosting, cybersecurity (firewalls, MFA, EDR, email security, awareness training), and backup and disaster recovery. The company also supplies B2B hardware and software licenses and operates a priority helpdesk supporting all managed service clients.

Product overview

Office-IT provides managed IT services as a unified offering rather than discrete software products. The portfolio centers on four interconnected service pillars: (1) Proactive Monitoring & Maintenance using NinjaOne for 24/7 infrastructure surveillance, automated updates, and patch management; (2) Cloud & Hosting encompassing private/shared cloud, Microsoft 365/SharePoint, Ishtar365 document management, web hosting, VoIP telephony via Fonzer, and secure remote access; (3) IT Security covering Zero Trust architecture, WatchGuard firewalls (Gold Partner), SentinelOne endpoint detection & response, WatchGuard AuthPoint multi-factor authentication, Vade email security, and Phished security awareness training; and (4) Back-up & Disaster Recovery ensuring data protection and business continuity. All services are supported by a Priority Helpdesk and complemented by B2B hardware/software procurement.

Differentiator

Problem solved

Functional benefit

Products and services

• Proactive Monitoring & Maintenance

Quantifiable outcome

• Availability target of more than 99.5% for hosted environments
• +4 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• ClearMedia PRX NXTminorGTM or Marketing Partner · 23 April 2026ClearMedia PRX NXT co-organized the 'Security in een AI-wereld' customer event alongside Office-IT on April 23, 2026 at Nike European Logistics Campus. The partnership involved joint event organization and likely content collaboration around AI cybersecurity topics.
• CloudflareminorGTM or Marketing Partner · 23 April 2026Cloudflare was a co-presenter at Office-IT's 'Security in een AI-wereld' customer event in April 2026. Cloudflare participated alongside Microsoft as a technology partner contributing to the event's content on AI cybersecurity and secure collaboration.
• MicrosoftminorGTM or Marketing Partner · 23 April 2026Microsoft co-presented at Office-IT's April 2026 customer event focused on 'Security in an AI World'. The event covered topics including how AI changes cyber threats, Zero Trust implementation, and secure collaboration in an AI-driven world.
• NinjaOnecoreTechnology or Integration · 1 March 2026Office-IT uses NinjaOne as its primary endpoint management and monitoring platform for all managed services clients. NinjaOne is recognized by Gartner (Magic Quadrant Leader) for endpoint management and simultaneously handles server management and monitoring. The partnership enables automated patch management, centralized device control, and proactive IT management for Office-IT's SME client base.
• WatchGuardcoreTechnology or IntegrationOffice-IT is a WatchGuard Gold Partner, implementing WatchGuard's full security portfolio: next-generation Firebox firewalls (including M5600 clusters), AuthPoint multi-factor authentication, Vista Cloud ATP, and WatchGuard Dimension for graphical reporting. WatchGuard is the cornerstone of Office-IT's cybersecurity offering.
• MicrosoftcoreTechnology or IntegrationOffice-IT is a Microsoft Gold Certified Partner providing Microsoft 365, SharePoint, Azure, and related cloud services. Office-IT helps clients select, configure, and manage Microsoft software licenses and cloud environments, acting as a trusted advisor and implementation partner.
• SentinelOnecoreTechnology or IntegrationOffice-IT deploys SentinelOne EDR (Endpoint Detection and Response) for endpoint protection across client environments. SentinelOne provides continuous behavioral scanning for unusual activity across all devices, proactively protecting corporate networks in real time. Used in combination with WatchGuard and NinjaOne.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Others

• NinjaOne: Endpoint management platform that Office-IT deploys and resells. While not a direct competitor (NinjaOne is a vendor to MSPs), it is a key technology enabler whose evolution, pricing, and partner economics directly shape Office-IT's service delivery model.

Direct peers

• Xylos: Belgian IT services company providing managed services, cloud, and Microsoft-centric workplace solutions to SMEs and mid-market. Most direct peer to Office-IT in size, geography, customer segment, and Microsoft 365-centric service portfolio.
• Tobania: Belgian IT services and consulting firm with managed services, cloud, and infrastructure offerings. Similar in size range and Belgian SME/mid-market focus; competes for the same client base as Office-IT.
• Dataplanet (Real Solutions group): Belgian managed services and IT infrastructure provider focused on SMEs and mid-market in Flanders. Closely comparable to Office-IT in target segment, geographic focus, and service portfolio (monitoring, cloud, security).

Broad incumbents

• Cegeka: Large Belgian-headquartered IT services group offering managed services, cloud, and security to enterprises across Benelux. Directly comparable to Office-IT in product categories (managed workplace, cloud, security) but at significantly larger scale, serving enterprise and mid-market clients across multiple countries.
• Axians (VINCI Energies): European ICT brand of VINCI Energies providing managed services, cloud, and cybersecurity across multiple countries including Belgium. Comparable in service categories but significantly larger, serving mid-market and enterprise with broader geographic coverage.
• Proximus (ICT/Managed Services division): Belgium's incumbent telecom with a substantial IT services and managed services arm targeting SMEs and enterprises. Competes head-to-head with Office-IT for Belgian SME managed services contracts, with broader portfolio reach (connectivity, cloud, security) and significantly greater scale.
• Econocom: Benelux-headquartered digital services and IT asset management provider with managed services, cloud hosting, and workplace offerings. Direct competitor in the Belgian/French SME managed services market, with similar SME focus but broader European footprint and public-company scale.
• Sopra Steria (formerly RealDolmen Belgium): Major European IT services group with substantial Belgian operations (formerly RealDolmen). Provides managed services, cloud, and security to Belgian enterprises; competes for the same enterprise client segment as Office-IT (e.g., Lineas, NMBS Logistics-scale accounts) at significantly larger scale.
• Cronos (Cronos Group): Belgian ICT group with managed services, cloud, and security subsidiaries targeting Belgian enterprises. Comparable in service categories and customer base but operates as a group with multiple specialized subsidiaries and broader capability portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC0SJyFn8-Bv6zZxZknVcz-w
• Facebookfacebook.com/officeitbvba
• LinkedInlinkedin.com/company/office-it-bv

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office-IT