Carroll Technology & Innovation Council

What Carroll Technology & Innovation Council does

Carroll Technology and Innovation Council (CTIC) is a 501(c)(3) nonprofit digital equity and workforce development organization headquartered at 255 Clifton Boulevard, Suite 215, Westminster, Maryland, serving Carroll County. Founded in 2001 (firmographic data records 2004), CTIC delivers individual digital skills coaching, business workforce training, community organization partnerships, group workshops, AI literacy programs (AI Studios), device distribution (free Chromebooks), Affordable Connectivity Program enrollment, electronics recycling, and community events such as Ignite Carroll. Its stated mission is to help individuals, businesses, and community organizations use technology as a tool for growth and connection.

CTIC operates a digital navigator service model anchored by two American Connection Corps / Lead For America AmeriCorps fellows (Jack Bayne and Diana Flores), with reach extended through partnerships with Carroll County Government, Carroll Community College, McDaniel College, Elderburg Library, Find Your Purpose, Expanding Boundaries International, Mulligan Recovery Centers, ConectandoUs, Senior Planet (AARP/OATS), the University of Maryland Extension, and various veterans' programs. Services are delivered at 9+ partner locations across the county, with reported Q1 2026 throughput of 32 workshops and classes serving 430 students and 88 individual training sessions for 34 unique students. CTIC maintains a content library of AI prompt guides and a Job Search Toolkit that leverages third-party generative AI tools (ChatGPT, Claude, Gemini, Midjourney) for practical applications.

CTIC does not operate a technology product company and builds no proprietary technology. Revenue is generated from State of Maryland and likely federal grants, individual and organizational donations processed through Bloomerang CRM, business and individual membership dues, and in-kind support through the AmeriCorps federal program. The organization holds a Candid (GuideStar) Platinum Transparency seal and is an NDIA affiliate. CTIC is governed independently with no identified parent company or institutional investor backing, and revenue is not publicly disclosed.

Name

Carroll Technology & Innovation Council

Legal name

Carroll Technology and Innovation Council

Website

https://carrolltechcouncil.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Carroll Technology and Innovation Council is a Westminster, Maryland-based 501(c)(3) nonprofit delivering digital skills coaching, AI literacy workshops, free Chromebook distribution, and workforce training to individuals, businesses, and community organizations across Carroll County.

Ownership category

akta.pro rank

Product category

Digital Equity & Workforce Development Services

NAICS

Educational Support Services (611710), Computer Training (611420)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Digital Inclusion & Public Tech Access Training (Device/Internet/Basic IT) (EDAAAFAE)

Keywords

• Digital equity services
• Workforce development training
• AI literacy workshops
• Digital skills coaching
• Community technology access

Headquarters

HQ city

Westminster

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: CTIC accepts monetary donations from individuals and organizations to support digital equity programming, free device distribution, and workforce training. Donations are processed through Bloomerang CRM.
2. Grant Funding: CTIC operates as a grant-funded nonprofit, having received state of Maryland grants for Chromebook distribution (awarded to Carroll County Government and CTIC) and likely other public funding for digital equity initiatives.
3. Membership Dues: CTIC offers a membership program for businesses and individuals, with membership contributions and a member directory, suggesting membership fee-based revenue.
4. AmeriCorps / National Service Program: CTIC hosts American Connection Corps fellows (AmeriCorps members), which brings federal program funding and service positions to support digital navigator roles.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels10 records

Core offering

Carroll Technology and Innovation Council (CTIC) is a nonprofit digital equity organization that delivers digital skills coaching, AI literacy workshops, workforce technology training, and device distribution to individuals, businesses, and community organizations in Carroll County, Maryland. Services include one-on-one appointments, group classes, business workforce training, community organization partnerships, digital navigator support, free Chromebook distribution, and electronics recycling, all provided free or low-cost and funded by grants, donations, and memberships.

Product overview

The Carroll Technology and Innovation Council (CTIC) is a nonprofit digital equity and workforce development organization that helps individuals, businesses, and communities in Carroll County, Maryland use technology as a tool for growth and connection. CTIC operates as a service-based organization rather than a product company, offering a portfolio of educational and support services including individual digital skills coaching, business workforce training, community organization partnerships, group workshops and AI Studios, digital navigator services, device distribution, and events such as Ignite Carroll. The organization connects people to technology through personalized one-on-one appointments, group education classes, and community events, while also providing practical resources like the Job Search Toolkit and AI prompt guides for using AI tools in everyday life and work. Key services include Affordable Connectivity Program assistance, device distribution, electronics recycling, and membership programs for local businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Digital Skills Training

Quantifiable outcome

• 32 workshops and classes delivered across 9 locations serving 430 students in Q1 2026
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Partnerships

Eleven partnerships are on record, tiered supporting and core.

• Mulligan Recovery CenterssupportingStrategic or Co-development Partner · 23 January 2024Partnership for ACP Sign-Up and Chromebook Distribution event on January 23, 2024. CTIC delivered digital equity resources and devices to Mulligan Recovery Centers' clients, serving individuals in recovery who benefit from technology access for employment and family connection.
• Expanding Boundaries InternationalcoreStrategic or Co-development Partner · 15 January 2024Partnership for MLK Day Family Learning Experience featuring Chromebook distribution on January 15, 2024. Expands CTIC's device distribution reach into new community events and populations through Expanding Boundaries International's network.
• Find Your PurposecoreStrategic or Co-development Partner · 19 December 2023Community partnership for Chromebook computer distribution. On December 19, 2023, CTIC and Find Your Purpose distributed computers to 70 Carroll County households along with digital skills and Affordable Connectivity Program (ACP) resources. This partnership exemplifies CTIC's model of co-delivering device access with digital equity support through trusted community organizations.
• American Connection Corps / Lead For AmericacoreStrategic or Co-development Partner · 24 October 2023National service program partnership that places digital navigator fellows (AmeriCorps members) in locally rooted organizations. CTIC hosts two ACC fellows (Jack Bayne and Diana Flores) who deliver digital skills coaching, workshop facilitation, and community outreach. The program is funded through Lead For America and the American Connection Project, which is focused on bridging the digital divide locally and nationally.
• ConectandoUscoreStrategic or Co-development PartnerLocal nonprofit serving the Hispanic community in Carroll County, founded and led by CTIC's Diana Flores (ACC fellow). CTIC works with ConectandoUs to deliver bilingual digital equity programming, device distribution, and community outreach to Spanish-speaking residents.
• Senior Planet / University of Maryland ExtensioncoreStrategic or Co-development PartnerPartnership with Senior Planet (from AARP and OATS) in collaboration with the University of Maryland Extension. Delivers workshops, lectures, and courses for older adults across five impact areas: financial security, social engagement, creative expression, health and wellness, and civic participation. CTIC's digital navigators regularly plan and deliver Senior Planet programming.
• Carroll Community CollegesupportingStrategic or Co-development PartnerCTIC hosts VR demo experiences and workforce training discussions at Carroll Community College, leveraging the college's facilities for community technology education events including networking hours with local businesses.
• McDaniel CollegesupportingStrategic or Co-development PartnerMcDaniel College serves as a venue for CTIC's Electronic Waste Management events (December) and other community technology programming. CTIC's Jack Bayne is a McDaniel College alumnus.
• Carroll County GovernmentcoreStrategic or Co-development PartnerCarroll County Government awarded a grant to CTIC (along with the County itself) from the state of Maryland to support free Chromebook distribution to eligible households, funding the device access pillar of CTIC's digital equity mission.
• Elderburg LibrarysupportingStrategic or Co-development PartnerElderburg Library hosts CTIC workshops including Intro to Smartphones and Intro to MyChart sessions, serving as an accessible community venue for digital skills training.
• Veterans Transition to Technology Program PartnerssupportingStrategic or Co-development PartnerMaryland state program that CTIC participates in to assist veterans with technology access, training, and partnership navigation for workforce purposes. Provides devices, digital skills training, and job search support tailored to veterans' needs.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Human-I-T: Nonprofit providing low-cost devices, internet access, and digital skills training to underserved communities. Closely comparable end-to-end digital inclusion model to CTIC's Chromebook distribution plus digital coaching approach.
• Per Scholas: Nonprofit providing no-cost technology workforce training and career pathways to underserved adults. Comparable to CTIC's business workforce training and job-search support offerings, though focused on longer-form IT career tracks.
• National Digital Inclusion Alliance (NDIA): National membership and advocacy organization advancing digital equity through local affiliates. CTIC's work delivering digital navigator services, training, and device distribution mirrors NDIA's affiliate model and shared mission of bridging the digital divide.
• EveryoneOn: Nonprofit providing low-cost internet, devices, and digital skills training to underserved communities nationwide. Closely comparable to CTIC's combined ACP-style internet enrollment, Chromebook distribution, and digital skills coaching model.
• Senior Planet (AARP/OATS): Program from AARP/OATS delivering technology training and digital literacy to older adults. CTIC is already a Senior Planet delivery partner in Maryland; offers directly overlapping programming for the older-adult persona CTIC serves.
• PCs for People: Nonprofit distributing refurbished computers and low-cost internet to low-income households alongside digital literacy programming. Highly comparable to CTIC's device distribution plus digital skills combination, though operating across multiple states.
• NPower: Nonprofit delivering technology workforce development and job placement for veterans and underserved young adults. Overlaps with CTIC's Veterans Transition to Technology programming and broader workforce training offering.

Regional players

• Digital Charlotte: Charlotte, NC-based digital inclusion coalition focused on digital literacy and broadband access at the city/county level. Comparable local digital equity mission and partnership-driven delivery model, but in a different regional market.

Broad incumbents

• Connected Nation: National nonprofit focused on expanding broadband access and digital inclusion across the U.S. Directly comparable mission to CTIC's digital equity work, but operating at national scale rather than single-county; offers overlapping programs in device access, digital literacy, and community connectivity.
• Goodwill Industries International: Large nonprofit with workforce development, digital skills, and job training programs across hundreds of local affiliates. Broader mission and scale than CTIC but overlapping on workforce training and digital literacy components.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/carrolltech
• YouTubeyoutube.com/@CarrollTechCouncil
• Facebookfacebook.com/CarrollTech
• LinkedInlinkedin.com/company/carroll-technology-council-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Carroll Technology & Innovation Council