What Delta10 does

Delta10 B.V. is a Dutch specialist provider of Common Ground open source software and managed services for municipal governments, headquartered in Utrecht and founded in 2017 by a multidisciplinary team of developers, designers, and lawyers. The company's portfolio comprises three core applications — Signalen (process and task management for citizen public-space reports, with machine learning-based automatic categorization and routing), Atlas (a Common Ground geo-portal consolidating municipal geographic data into a single map environment), and Open Formulieren (a digital form builder supporting DigiD, eHerkenning, and eIDAS authentication with pre-fill from Dutch base registries). Two mobile apps, Zo Gemeld (citizen reporting) and Zo Hersteld (staff task management), extend Signalen to Apple and Android devices. All applications run on the Common Ground Platform, an infrastructure layer deployed on Microsoft Azure or municipal clouds following the Haven standard. Delta10 is technically leadership-aligned with VNG Common Ground initiatives including Signalen, Atlas, NLX, and Haven, holds ISO 27001:2022 and ISO 9001:2015 certifications, and has Atlas and Open Formulieren recognized at VNG Common Ground Portfolio Gold status.

The company generates revenue through three streams: managed services subscriptions (hosting, monitoring, 24/7 support, monthly updates, and SLAs up to 99.99% uptime on Delta10 cloud or municipal infrastructure), implementation and consulting fees (typically under 3 months for Signalen and 3-6 months for Open Formulieren), and a development budget mechanism where municipalities co-fund roadmap enhancements to the open source products. Go-to-market combines community-led engagement (the Atlas Community and Signalen community hold bi-weekly sprint sessions, webinars, and the annual Atlas Community Dag) with direct enterprise sales to municipalities navigating formal aanbesteding procurement, supported by content marketing (blog, podcast, whitepapers) and event participation (Digitale Overheid LIVE!, Geobuzz). Customers include 40+ municipalities on Signalen (Amsterdam, Utrecht, Groningen, Eindhoven, 's-Hertogenbosch, Apeldoorn, De Ronde Venen, and others) and approximately 10 on Atlas (Purmerend, Dijk en Waard, Zutphen, SED-organisatie), with more than 5 million Dutch residents served and a stated 9.0 out of 10 customer satisfaction rating. Distribution is exclusively domestic and direct, complemented by partnerships with regional collaborative organizations (Dimpact, Parkstad IT, SSC Equalit, SED) that procure Delta10 services on behalf of member municipalities.

Delta10 is privately held, founder-controlled, and self-funded with no disclosed external investment rounds, private equity, or venture capital backing. The company operates as Delta10 B.V. with a separately registered Stichting Delta10 foundation at the same Utrecht address (Vondellaan 48). Key partnerships include VNG (strategic co-development), Microsoft Azure (infrastructure platform), Pleio (Atlas community collaboration layer), and Macoin (organizational change consulting). Awards include the Main Accelerator Award 2024, the EU Sharing & Reuse Award 2019, and the 2024 Atlas Gold status in the VNG Common Ground Portfolio. Headcount is not disclosed but is described as a small, informal, hybrid team actively hiring software development interns, consistent with an operating company in the mid-single-digit millions of euros revenue range serving a niche but well-defined Dutch public-sector vertical.

Name

Delta10

Legal name

Delta10 B.V.

Website

https://delta10.nl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Delta10 is a Dutch software company that provides open source Common Ground solutions — Signalen (citizen reporting), Atlas (geo-portal), and Open Formulieren (digital forms) — plus managed hosting and 24/7 support exclusively to Dutch municipalities and regional collaborative organizations.

Ownership category

akta.pro rank

Product category

Government / Municipal Technology Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Municipal government software
• Open source Common Ground
• Citizen reporting platform
• Geographic information system
• Digital government forms

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Services & Support Subscriptions: Delta10 provides ongoing managed services for its open source software, including hosting (on Delta10 cloud or municipal cloud), technical management, monitoring, and support. Municipalities pay for these managed services which include SLA guarantees up to 99.99% uptime, monthly updates, and 24/7 support with dedicated contact persons.
2. Implementation & Consulting Services: Delta10 charges fees for the implementation of its solutions at municipalities, including functional and technical setup, data migration from existing systems, integration with municipal IT infrastructure (e.g., Azure, case management systems), and staff training. Implementation timelines range from under 3 months (Signalen) to 3–6 months (Open Formulieren) to 3 months (Common Ground Platform).
3. Development Budget (Co-development): Delta10 offers customers the option to purchase a development budget for improvements and new functionality in the software. This budget is used in consultation with the customer to realize enhancements and new features in Signalen, Atlas, or Open Formulieren, co-funding the open source community development.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Delta10 provides open source Common Ground software for Dutch municipalities, offering three core applications: Signalen (citizen reporting and task management with machine learning-based routing), Atlas (geo-portal for geographic information), and Open Formulieren (digital form builder). The company also provides the Common Ground Platform infrastructure for hosting and managing these applications, complemented by mobile apps Zo Gemeld and Zo Hersteld. Delta10 delivers full implementation, hosting, managed services, and 24/7 support on a subscription basis.

Product overview

Delta10 offers a platform-plus-modules portfolio centered on Common Ground open source software for Dutch municipalities. The core product suite comprises three main applications: Signalen (public space incident reporting and task management), Atlas (geographic information portal), and Open Formulieren (digital form builder). Signalen is complemented by two mobile apps — Zo Gemeld (citizen reporting) and Zo Hersteld (staff processing). All three core products run on the Common Ground Platform infrastructure, which Delta10 manages, hosts, and supports. Together, these solutions address the full municipal service cycle from citizen input through internal processing to digital service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Signalen: Open source citizen reporting and task management system for municipalities to handle public space reports efficiently.
• Atlas
• Open Formulieren
• Common Ground Platform
• Zo Gemeld
• Zo Hersteld

Products and services

• Signalen Signalen is a process and task management system for Dutch municipalities that enables rapid and intelligent handling of public space reports (e.g., full waste bins, broken streetlights). It uses machine learning to automatically categorize incoming reports and route them to the correct department and handler, with a dashboard for progress tracking and standard text templates.
• Atlas Atlas is a Common Ground geo-portal that consolidates municipal geographic information from various registrations and data sources into one central map environment, accessible to municipal staff, residents, and businesses. It supports internal and external publishing, thematical maps, data filtering, and includes an admin module for self-service map management without requiring a geo-specialist.
• Open Formulieren Open Formulieren is a user-friendly solution that enables municipalities to create, manage, and publish digital forms for permit applications, subsidies, and reports. Features include automatic data pre-fill from Dutch base registries (BRP, Handelsregister), DigiD/eHerkenning/eIDAS authentication support, and integration with case management systems via STuF-ZKN and ZGW APIs.
• Common Ground Platform Common Ground Platform is the infrastructure layer on which Common Ground applications can be installed. Delta10 ensures the environment stays up-to-date and available, providing one-click installation and updating of applications, automated inter-service encryption via service mesh, continuous security monitoring, and a compliance dashboard for BIO and AVG documentation.
• Zo Gemeld Zo Gemeld is a mobile app for residents of Dutch municipalities to report issues in public space. Reports are submitted in four simple steps via the app, with optional photo upload. Available in the Apple Store and Google Play Store.
• Zo Hersteld Zo Hersteld is a mobile app for municipal staff to process and close reports. Handlers view reports on a map or list, can select reports to create routes, and use their preferred maps app. Available in the Apple Store and Google Play Store.

Quantifiable outcome

• More than 50 successful implementation projects completed
• +5 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability3 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• VNG (Vereniging Nederlandse Gemeenten)coreStrategic or Co-development Partner · 1 January 2016VNG is the national association of Dutch municipalities and the primary body driving the Common Ground initiative. Delta10 has been involved from the beginning of the Common Ground movement and held technical leadership over key VNG initiatives including Signalen, Atlas, NLX, and Haven. Delta10 participates in VNG's program for Common Ground (Programma Versterken Common Ground) and VNG's GROEI program. The partnership involves co-development of open source software for municipalities and mutual influence on the Common Ground roadmap.
• Microsoft AzurecoreTechnology or IntegrationDelta10 uses Microsoft Azure as the primary cloud infrastructure platform for hosting Common Ground applications. Delta10 helps municipalities set up and manage Azure environments according to the Haven standard and VNG's Cloud Adoption Framework, specifically using Azure Kubernetes Service (AKS). The partnership involves co-management of municipal cloud environments, with Delta10 providing technical expertise for Azure deployments that comply with BIO and Haven standards.
• DimpactminorChannel Partner/ Reseller/ DistributorDimpact is a municipal collaborative organization that supports Dutch municipalities with shared IT services. Delta10 delivers Signalen managed services through Dimpact, as exemplified in the Groningen implementation case where Delta10's services were procured via Dimpact.
• Parkstad ITminorChannel Partner/ Reseller/ DistributorParkstad IT is an ICT collaborative serving municipalities in southeastern Limburg. Delta10 helped Parkstad IT set up an Azure Landing Zone and cloud environment according to the Haven standard, and subsequently implemented Signalen for municipality Heerlen (one of Parkstad IT's members).
• SSC EqualitminorChannel Partner/ Reseller/ DistributorShared Service Center Equalit provides ICT services to multiple Dutch municipalities including Zundert and Woensdrecht. Delta10 worked with Equalit to implement Signalen for its member municipalities, with Equalit providing the Haven platform infrastructure and Delta10 handling application implementation and management.
• MacoinminorImplementation/ SI/ Consulting PartnerMacoin is a municipal consulting firm that supported the organizational implementation of Signalen at Gemeente Groningen alongside Delta10's technical implementation services. The collaboration combined Delta10's technical expertise with Macoin's change management capabilities.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roxit: Roxit is a Dutch vendor specializing in digital forms, e-services, and case management software for municipalities and other public-sector organizations. It is a direct competitor to Delta10's Open Formulieren product.
• Decos: Decos provides Dutch government-grade case management, document handling, and digital forms (Joinuz) widely used by municipalities. It competes directly with Delta10's Open Formulieren in the same municipal procurement processes.
• PinkRoccade Local Government: PinkRoccade Local Government is one of the largest Dutch municipal software vendors, offering back-office, case management, and citizen engagement solutions to gemeenten. It is the most direct competitor to Delta10's municipal SaaS portfolio, competing for the same Dutch municipality budgets.
• Spatial Insight: Spatial Insight is a Dutch geo-information specialist providing GIS solutions and map-based services to Dutch municipalities. It competes with Delta10's Atlas geo-portal product in the same municipal geo-information market.
• Civity: Civity is a Dutch SaaS provider focused on digital service delivery, citizen participation, and forms/case management for municipalities and other public-sector clients. It competes directly with Delta10's Open Formulieren and Signalen offerings within the gemeenten market.

Others

• Dimpact: Dimpact is a Dutch municipal collaborative IT organization serving member gemeenten with shared digital services. It acts as both a partner and indirect channel for Delta10's Signalen deployments (e.g., via Groningen) while also developing its own municipal platforms.
• Geonovum: Geonovum is the Dutch foundation for geographic information standards, including those underpinning Common Ground geo-components like Atlas. It is an ecosystem enabler rather than a competitor, but its standards directly shape Delta10's Atlas product.

Broad incumbents

• Centric: Centric is a major Dutch IT services and software vendor serving government, healthcare, and financial sectors with a broad portfolio including municipal solutions. It competes with Delta10 on managed services and software for Dutch municipalities but as a generalist, not a Common Ground specialist.
• VNG Realisatie: VNG Realisatie is the IT and program-management arm of the Association of Netherlands Municipalities, driving the Common Ground program and operating adjacent platforms. It is a broader incumbent in Delta10's ecosystem, shaping standards Delta10 builds on rather than selling competing SaaS directly.

Emerging players

• Civion: Civion is a Dutch emerging GovTech company providing digital tooling for public-sector organizations, including municipalities. It is an emerging player with partial overlap to Delta10's citizen engagement and digital service delivery offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/delta10nl
• GitHubgithub.com/delta10
• LinkedInlinkedin.com/company/delta10

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Delta10