Cancer Expert

What Cancer Expert does

Cancer Expert Now (CEN) is a Morristown, NJ-based telehealth company founded in 2015 that operates a virtual platform connecting cancer patients, their families, and treating oncologists with a curated panel of leading oncology and hematology experts spanning 30 cancer disease types. Its core product is the Expert Medical Opinion (EMO) service, delivered through secure audio/video consultations, supplemented by a care navigation team, virtual tumor boards for physicians, monthly educational webinars, and a mobile app and member portal. The company's three primary customer segments are cancer patients/members, employers who offer CEN as a voluntary employee benefit, and oncologists seeking peer access to thought leaders and clinical trial information.

The business model is predominantly B2B2C: employers and self-funded health plans pay an annual subscription that makes the service free to employees and eligible family members at the point of use, eliminating patient cost-sharing and accelerating adoption. A secondary individual subscription (monthly billing) and a channel partnership with Contigo Health, LLC (a Premier, Inc. subsidiary) through the ECEN Passport centers-of-excellence suite extend distribution into self-funded health plans. GTM combines enterprise field sales to HR/benefits buyers, a "Tell Your Employer" patient-driven referral loop, and content marketing (blog, social, webinars, earned media including a 2022 national TV segment on Advancements with Ted Danson).

Cancer Expert Now is privately held by co-founders Jeff Meehan (CEO) and Dr. Sanjiv Agarwala (CMO), with Bruce Johnson as EVP/CCO. The company was bootstrapped since a 2016 VentureOut event, ranking No. 333 on the 2021 Inc. 5000 list and receiving the 2021 EHIR Traction Award. No institutional investors, parent companies, or subsequent funding rounds are disclosed, and revenue has not been publicly reported.

Name

Cancer Expert

Legal name

Cancer Expert Now, LLC

Website

https://cancerexpertnow.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Telehealth Oncology Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Oncology Telemedicine Platforms (HLALAGAH)

akta.pro secondary industries

Oncology Remote Symptom Monitoring & Care Navigation (HLALAFAD), Second Opinion & Expert Medical Review Platforms (HLALADAI), Virtual Second Opinion & Care Navigation Platforms (HLALAAAF)

Keywords

• Oncology expert consultations
• Telehealth cancer services
• Expert medical opinions
• Virtual tumor boards
• Cancer care navigation

Headquarters

HQ city

Morristown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Employer-Sponsored Employee Benefits: Cancer Expert Now is offered free of charge to employees and their families as an employer-sponsored benefit. Employers pay for the service on behalf of their workforce, eliminating cost barriers for employees facing cancer diagnoses.
2. Expert Medical Opinion (EMO) Services: Virtual Expert Medical Opinion services offered to health plan members through the Contigo Health ECEN Passport multi-service line centers of excellence offering, providing access to top-tier cancer experts from home.
3. Individual/Fee-for-Service: For users not funded by an employer, the service offers subscription-based access to expert consultations, with pricing set forth on the company's site and billing according to the subscription schedule. Members can use the service as often as needed for the duration of their coverage.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Cancer Expert Now provides virtual Expert Medical Opinion (EMO) consultations that connect cancer patients, their families, and treating oncologists with a curated network of world-renowned oncology and hematology experts across 30 cancer disease types. Consultations are delivered on-demand via secure audio or video calls and are supplemented by care-navigation scheduling, virtual tumor boards, and clinical-trial identification. The service is primarily distributed as a free employer-sponsored employee benefit, with a direct monthly subscription available to unsponsored individuals.

Product overview

Cancer Expert Now is a virtual telehealth platform that connects cancer patients, their families, and physicians with a network of world-renowned oncology and hematology experts. The core offering is the Expert Medical Opinion (EMO) service, which provides virtual consultations via secure audio or video calls. The platform serves three primary segments: patients/members who receive expert guidance on their cancer care; employers who offer Cancer Expert Now as an employee benefit; and oncologists who gain access to oncology innovators for clinical decision support and virtual tumor boards. Additional offerings include monthly educational webinars. The service is employer-sponsored and free for members and their eligible family members.

Differentiator

Problem solved

Functional benefit

Products and services

• Expert Medical Opinion (EMO) Service

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Contigo Health, LLCcoreChannel Partner/ Reseller/ Distributor · 16 December 2021Cancer Expert Now joined the Contigo Health ECEN Passport services suite, enabling members of plans enrolled in the Contigo Health ECEN Passport multi-service line centers of excellence (COE) offering to access Cancer Expert Now's Expert Medical Opinion (EMO) service. This partnership allows members worldwide to connect with top cancer experts from their homes, supporting informed decision-making throughout the cancer journey. The partnership was announced in December 2021, with Contigo Health as a subsidiary of Premier, Inc.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Accolade: Accolade provides employer-sponsored healthcare navigation and personalized advocacy, and through its acquisition of 2nd.MD offers expert medical opinion services. It targets the same employer buyer as CEN and bundles EMO with navigation, primary care, and mental health.
• Included Health: Included Health (formerly Doctor On Demand + Grand Rounds Health) sells employer-sponsored virtual care that includes expert medical opinions and care navigation across many specialties including oncology. It directly competes with CEN for the same HR/benefits buyer and offers broader virtual primary/specialty care plus behavioral health.
• Hinge Health: Hinge Health sells employer-sponsored virtual musculoskeletal care, including expert clinician access and digital exercises. While condition-specific to MSK rather than oncology, it competes head-to-head for the same HR benefits budget and is a comparable specialty-telehealth employer benefit.
• Doctor On Demand (legacy brand, now part of Included Health): Doctor On Demand (now under Included Health) provides employer-sponsored urgent and behavioral health virtual visits. It overlaps with CEN's employer channel and virtual-care delivery model, though it does not specialize in oncology EMO.

Regional players

• Premise Health: Premise Health operates employer-sponsored on-site and near-site primary care clinics with embedded specialty navigation. It competes for the same employer benefits wallet and increasingly bundles virtual expert consultations for complex conditions.

Broad incumbents

• Amwell: Amwell is a telehealth platform serving health systems, health plans, and employers with on-demand and scheduled virtual visits across many specialties. It competes for employer benefits dollars and increasingly for specialty consult and oncology workflows.
• Teladoc Health: Teladoc Health is a large publicly traded virtual care platform with employer, health plan, and hospital channel presence. While not oncology-specialized, its breadth and MSK, mental health, and general specialty services compete with CEN in the same employer benefits budget allocation.

Emerging players

• Maven Clinic: Maven Clinic provides employer-sponsored virtual care in family building, maternity, and women's health. Like CEN, it is a specialty-focused employer benefit and competes for the same benefits procurement slot.

Others

• Memorial Sloan Kettering Cancer Center: MSK is a leading US oncology institution whose faculty provide second opinions and direct cancer care. While not a commercial competitor, it sets the clinical standard against which CEN's curated expert panel is judged and is a potential supply source and institutional partner.
• Contigo Health: Contigo Health is a Premier, Inc. subsidiary that builds centers-of-excellence (COE) offerings and distributes CEN's EMO service through its ECEN Passport suite. It is both a channel partner and adjacent ecosystem player in self-funded health plan COE design.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CancerExpertNow
• LinkedInlinkedin.com/company/cancer-action-now-inc-
• Instagraminstagram.com/cancerexpertnow
• Xx.com/cancerexpertnow

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cancer Expert