Waterstone

What Waterstone does

Waterstone is a luxury senior living brand operating five communities across the affluent Northeast United States — specifically Massachusetts (Boston/Circle, Wellesley, Lexington), Connecticut (Stamford/High Ridge), and New York (White Plains/Westchester). The brand is owned and operated by EPOCH Senior Living, a privately held Waltham, Massachusetts-based company founded by the late Larry Gerber and now chaired by Laurie Gerber. Waterstone targets affluent seniors aged 62+ with a continuum-of-care model spanning independent living, assisted living, and the Bridges by EPOCH memory care program, delivered in purpose-built, architect-designed (Elkus Manfredi) properties co-developed with National Development. Community-level capacity ranges from approximately 80 to 146 units, with disclosed counts of 132 units at Westchester and 146 units at High Ridge, implying roughly 600-700 units portfolio-wide.

The operating platform integrates a 24/7 telehealth partnership with Tembo Health, embedded clinical services through Visiting Nurse Service in Westchester and Burke Rehabilitation, and a central educational content hub (EPOCH Exchange) that supports family decision-making and resident life-enrichment programming. The Bridges memory care program is the primary differentiated clinical product, offering all-inclusive Essential and Enriched Care tiers in purpose-designed households, and the company recently rolled out a standardized dementia training curriculum across all EPOCH communities. Five communities have earned repeat U.S. News & World Report 'Best Senior Living' recognition (2026), and multiple properties hold industry design and operations awards (NAHB Silver 2024, Multifamily Executive Merit 2023, SHN Architecture & Design 2022).

The business model is predominantly recurring monthly rental and care-services revenue, with pricing quoted per community based on apartment size, location, and care level rather than publicly disclosed. Distribution is sales-led through dedicated Senior Advisors at each community, supported by community tours, healthcare provider referrals, and a Seniors Real Estate Specialists partnership to assist with home sale logistics. Customer segments include independent living seekers, assisted living residents, memory care families, and adult children making decisions on behalf of aging parents — with the latter functioning as the actual economic buyer in many cases. Capital intensity is high (the Westchester development alone represented an estimated $120M investment), but per-community unit economics in luxury assisted living typically generate stable, high-margin recurring revenue with low churn due to the physical and emotional switching costs of resident relocation.

Name

Waterstone

Legal name

Waterstone Senior Living (brand of EPOCH Senior Living)

Website

https://waterstonesl.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Waterstone is a luxury senior living brand operating five communities across the Northeast US (Massachusetts, Connecticut, New York), offering independent living, assisted living, and Bridges memory care to affluent seniors 62+ under parent company EPOCH Senior Living.

Ownership category

akta.pro rank

Product category

Senior Living Services

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities (623311)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Luxury / High-End Assisted Living Communities (HLADABAD)

akta.pro secondary industry

Luxury/Resort-Style Independent Living Communities (HLADAAAC)

Keywords

• Senior living services
• Assisted living facilities
• Memory care services
• Independent living communities
• Luxury retirement residences

Headquarters

HQ city

Wellesley

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Monthly Rental Income: Residents pay monthly rental fees for their apartments, with costs varying based on apartment size, location, and level of care services required. This forms the primary recurring revenue stream.
2. Care Services Revenue: Additional fees for assisted living services, memory care, and supportive care including personal assistance, medication management, dining services, housekeeping, and transportation.
3. Memory Care - Bridges by EPOCH: Separate memory care program offered by Bridges by EPOCH at select communities, providing specialized dementia care with all-inclusive rates for Essential and Enriched Care programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Waterstone Senior Living operates five luxury senior living communities across the Northeast United States, offering a continuum of care that includes independent living, assisted living, and memory care services. Residents pay monthly rental fees for apartments and additional fees for care services, with pricing personalized by apartment size, location, and level of care required.

Product overview

Waterstone Senior Living is a luxury senior living provider operating five communities across the Northeast (Massachusetts, Connecticut, and New York), offering a continuum of care through Independent Living, Assisted Living, and Memory Care services. The portfolio includes Waterstone at the Circle (Boston, MA), Waterstone on High Ridge (Stamford, CT), Waterstone of Lexington (Lexington, MA), Waterstone at Wellesley (Wellesley, MA), and Waterstone of Westchester (White Plains, NY). Memory care services are provided through the affiliated Bridges by EPOCH brand. Each community features luxury amenities including indoor heated pools, fitness centers, gourmet dining, movie theaters, and comprehensive lifestyle enrichment programs. The company also provides financial advisory services and operates the EPOCH Exchange educational resource hub.

Differentiator

Problem solved

Functional benefit

Products and services

• Waterstone at Wellesley Luxury senior living community along the Charles River in Wellesley, MA offering independent living and assisted living with premium amenities including indoor heated pool.
• Waterstone at the Circle Luxury independent living community located in Boston, MA at Cleveland Circle, offering rental apartments with supportive care services. Built on the site of the historic Circle Cinema.
• Waterstone on High Ridge Luxury senior living community in Stamford, CT offering a full continuum of care including independent living, assisted living, and memory care through Bridges by EPOCH, with 8 dining venues.
• Waterstone of Lexington Luxury senior living community in Lexington, MA with mid-century design, featuring independent living, assisted living, and on-campus memory care through Bridges at Lexington.
• Waterstone of Westchester Luxury independent living community in White Plains, NY featuring 132 apartments with designer finishes, located across from Bloomingdale's with access to supportive care services.
• Independent Living Luxury rental apartments for active seniors 62+ featuring concierge service, gourmet dining, fitness centers with indoor heated pools, movie theaters, libraries, and lifestyle enrichment programs.
• Assisted Living Personalized care services including 24/7 supportive care, daily personal assistance, chef-prepared meals, housekeeping, transportation, and engaging life-enrichment programs for seniors needing support with daily activities.
• Bridges by EPOCH Memory Care Specialized dementia and Alzheimer's care offered through Bridges by EPOCH, featuring purpose-designed households, individualized programming, and Essential and Enriched Care programs for all stages of dementia.
• Financial Resources Advisory Financial advisory services connecting families with experts for home sales, bridge loans, long-term care insurance, and Veterans Aid & Attendance benefits to cover senior living costs.

Quantifiable outcome

• Communities achieving 'Best Senior Living' recognition from U.S. News & World Report across multiple care levels
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Burke RehabilitationminorStrategic or Co-development Partner · 7 August 2023Waterstone of Westchester and Burke Rehabilitation launched an education series focused on fall prevention and senior health, addressing the common concern of emergency room visits among senior citizens.
• Visiting Nurse Service in Westchester (VNSW)coreStrategic or Co-development Partner · 20 April 2022VNSW opened offices at Waterstone of Westchester, providing residents with on-site access to home health services and coordinating care. The partnership also includes educational programming such as heart health awareness events.
• Tembo HealthcoreTechnology or IntegrationTembo Health provides 24/7 telehealth services to all Waterstone residents, enabling virtual medical appointments without leaving the community. This partnership ensures residents have continuous access to healthcare providers while maintaining the convenience of on-site care.
• Bridges by EPOCHcoreStrategic or Co-development PartnerBridges by EPOCH provides specialized memory care services at select Waterstone communities, offering all-inclusive care and services in purposefully designed households for individuals with memory loss, including Essential and Enriched Care programs.
• National DevelopmentcoreStrategic or Co-development PartnerNational Development is the developer and real estate partner for Waterstone communities, working with EPOCH Senior Living to create luxury senior living properties across the Northeast.
• EPOCH Senior LivingcoreStrategic or Co-development PartnerEPOCH Senior Living is the parent company and operator of Waterstone communities, providing management expertise, operational systems, and the Bridges memory care program across all locations.
• Elkus ManfredicoreImplementation/ SI/ Consulting PartnerElkus Manfredi is the architectural firm responsible for designing Waterstone communities, creating distinctive luxury environments that reflect the local neighborhood aesthetics.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Five Star Senior Living: Operator of independent living, assisted living, and memory care communities across the U.S., with comparable service offerings and a presence in some of the same Northeast markets.
• Belmont Village Senior Living: Premium-tier senior living operator with strong urban and suburban presence, comparable luxury amenities, signature memory care programs, and overlap with affluent Northeast markets.
• Senior Lifestyle: Senior living operator with independent living, assisted living, memory care, and skilled nursing offerings across multiple states, comparable in service mix and target demographic.
• EPOCH Senior Living: Parent company and operator of the Waterstone brand. Directly comparable as it manages the senior living portfolio and Bridges memory care program that powers Waterstone communities.
• Sunrise Senior Living: National senior living operator offering independent living, assisted living, memory care (Reminiscence), and short-term stays with comparable care continuum and premium positioning.
• Maplewood Senior Living: Luxury senior living operator concentrated in the Northeast (Connecticut, Massachusetts, New York) with independent living, assisted living, and memory care, directly comparable in geography, segment, and care continuum.
• Brookdale Senior Living: Largest U.S. senior living operator with broad independent living, assisted living, and memory care offerings; directly comparable in service mix even if positioned more mid-market than Waterstone's luxury tier.
• Atria Senior Living: Large U.S. operator of luxury and premium independent living, assisted living, and memory care communities, with comparable product offering, target demographic, and urban/suburban Northeast footprint.

Broad incumbents

• Life Care Services (LCS): Large, established third-party manager of senior living communities including continuing care retirement communities (CCRCs); broader portfolio than Waterstone but overlapping in luxury independent living and continuum-of-care services.

Regional players

• The Bristal Assisted Living: Regional assisted living and memory care operator with a strong footprint in New York, New Jersey, and Long Island; directly comparable care model and target demographic within overlapping Northeast geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/waterstoneatwellesley
• Instagraminstagram.com/waterstoneatthecircle
• Xx.com/WaterstoneWel
• LinkedInlinkedin.com/company/waterstone-at-wellesley

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waterstone