surs it

What surs it does

surs it AG is a privately held Swiss IT services provider headquartered in Ilanz in the Surselva region of the canton of Graubünden. Founded in 2007 by Sievi Sgier and acquired by in technologies group AG (Chur) on June 1, 2025 as part of a succession arrangement, the company now operates as an independent subsidiary with Martin Lang as Managing Director. Its core offering is a suite of IT and telematics services — consulting and planning, project implementation, ongoing maintenance and support, and the resale of hardware and software — delivered to small and medium-sized enterprises in the Surselva region and to private individuals in the local area. The company positions itself as an "IT-Generalunternehmer" (IT general contractor) for SMEs, emphasizing personal relationships, rapid on-site availability, and solutions co-developed with customers.

The underlying technology stack is conventional for a managed services provider: Microsoft cloud platforms (Microsoft 365, Azure) supported by a dedicated Cloud Engineer; remote maintenance delivered via TeamViewer Host and Quick Support; a WordPress-based company website and blog; and Swisscom Smart ICT and Office 365 subscription resale. surs it AG holds Swisscom Business Platin Partner status — the highest tier of Swisscom's partner program — and minor-tier partnerships with Acronis (Gold Service Provider), Trend Micro (Bronze), Sunrise, Quickline (Silver), Axis Communications, and Toshiba Tec. No proprietary software product, AI/ML capability, or API/SDK offering is described. Following the 2025 acquisition, the company has formally integrated with sister company into technologies AG for cross-team support, including remote and on-site engineering reinforcement.

The business model combines professional services (consulting, implementation), recurring maintenance and support contracts, hardware and software resale, and commission-based channel revenue through Swisscom and other vendor partnerships. Pricing is not publicly disclosed and is set on a contact basis per customer need. The go-to-market is overwhelmingly direct and local, relying on personal relationships, word-of-mouth, on-site presence in the Surselva region, and a content blog covering IT topics for business and private customers; no paid advertising or significant social media presence is used. Geographic scope is single-country and effectively single-canton (Graubünden), with the addressable market bounded by the Surselva SME population.

Name

surs it

Legal name

surs it AG

Website

https://www.surs-it.ch

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

surs it AG is a Swiss regional managed IT services provider in Ilanz, Graubünden, offering consulting, implementation, maintenance/support, and hardware/software resale to SMEs and private individuals in the Surselva region. It operates as an independent subsidiary of in technologies group AG following a 2025 acquisition.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI)

Keywords

• IT managed services
• IT consulting and support
• Cloud infrastructure services
• Hardware and software reselling
• Data backup and security

Headquarters

HQ city

Ilanz

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. IT Consulting and Planning: Consulting and planning services for IT and telecommunications solutions, developed collaboratively with customers based on their specific needs.
2. Project Implementation: Implementation of IT projects including infrastructure setup, cloud migration, and system deployment.
3. Maintenance and Support: Ongoing maintenance, technical support, and data backup services for customer IT environments.
4. Hardware and Software Sales: Sale of hardware (PCs, accessories, networking equipment, servers) and software to customers. Acts as Swisscom Business Platin Partner.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

surs it AG delivers IT and telematics services for SMEs in the Surselva region: consulting, planning and implementation; ongoing maintenance and support (on-site and remote); data backup; and resale of hardware (PCs, networking, servers, telecommunications) and software. The company also resells and supports third-party managed offerings such as Swisscom Smart ICT and Microsoft Office 365 as a Swisscom Business Platin Partner.

Product overview

surs it AG is a local Swiss IT services company (MSP) serving the Surselva region. Its core offering is a suite of IT services — consulting and planning, implementation, maintenance and support, and hardware/software sales — rather than a single software product. As a Swisscom Business Platin Partner, it also resells and supports the Swisscom Smart ICT managed service (a fixed-price SMB IT and telecommunications package) and Microsoft Office 365 (Business and Home editions). Remote maintenance is delivered via TeamViewer. Since June 2025, surs it AG has been an independent subsidiary of in technologies group AG (Chur), which has also brought enhanced cloud engineering capabilities through collaboration with sister company into technologies AG.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Consulting, Planning and Implementation Advisory and project-delivery service where surs it AG works with customers (primarily SMEs) to design and implement tailored IT and telematics solutions, including infrastructure setup, cloud migration, and system deployment.
• Maintenance and Support Ongoing maintenance, technical support, and data backup services for customers' IT environments, delivered on-site and remotely (including via TeamViewer).
• Hardware and Software Sales Resale of hardware (PCs, accessories, networking equipment, servers, telecommunications) and software to business and private customers, leveraging partnerships such as Swisscom Business Platin Partner status.
• Remote Maintenance (TeamViewer) Remote maintenance and support service powered by TeamViewer Host and TeamViewer Quick Support, enabling surs it AG to diagnose and resolve customer PC and infrastructure issues without an on-site visit.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core, major and minor.

• in technologies group AGcoreStrategic or Co-development Partner · 1 June 2025Parent company that acquired surs it AG as a succession solution. surs it AG continues as an independent subsidiary. The parent company has over 20 specialized employees across 4 subsidiaries and acts as an IT general contractor for SMEs.
• into technologies AGmajorStrategic or Co-development Partner · 1 June 2025Sister company within in technologies group AG with headquarters in Chur. Provides team reinforcement and support to surs it AG in Ilanz — both remotely and on-site. The into technologies AG team is co-listed on the surs it AG website, indicating close operational collaboration.
• SwisscomcoreChannel Partner/ Reseller/ Distributorsurs it AG is a Swisscom Business Platin Partner, the highest tier of Swisscom's partner program. As a Business Platin Partner, the company provides consulting, sales, installation, and maintenance of Swisscom products and solutions for SMEs.
• SunriseminorChannel Partner/ Reseller/ DistributorPartner for telecommunications products and solutions.
• QuicklineminorChannel Partner/ Reseller/ DistributorQuickline Silver partner. Resells Quickline telecommunications and internet products.
• Toshiba TecminorChannel Partner/ Reseller/ DistributorPartner for Toshiba office and business technology products.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Bechtle Schweiz AG: Swiss subsidiary of Bechtle AG, one of Europe's largest IT service and system house groups. Offers IT consulting, managed services, hardware/software resale, and cloud solutions to Swiss SMEs and enterprises — a larger-scale analogue of surs it AG's offering.
• Axians (Switzerland): Swiss arm of the VINCI Energies ICT brand, providing managed IT services, cloud, and telecommunications solutions to SMEs and enterprises. Directly comparable IT services portfolio and SME focus.
• Netrics AG: Swiss managed services and cloud provider serving SMEs and mid-market clients with Microsoft-centric IT outsourcing, support contracts, and infrastructure management. Comparable business model and target customer base to surs it AG, though at national scale.
• into technologies AG: Sister company within in technologies group AG, headquartered in Chur, providing IT services and cloud engineering to SMEs in Graubünden. Operates the same parent group playbook as surs it AG and directly cross-supports its team.
• invite technologies AG: Another sister company within in technologies group AG providing IT services to SMEs. Most comparable peer at the operating level given shared ownership, governance, and go-to-market approach.
• InfoGuard AG: Swiss IT security and managed services provider delivering consulting, SOC, and infrastructure support to SMEs and mid-market firms. Comparable cybersecurity-anchored MSP positioning in the Swiss market.

Broad incumbents

• Atos Switzerland: Swiss arm of a global IT services firm offering managed infrastructure, workplace, and cloud services to enterprises and public sector. Overlaps with surs it AG in IT services delivery though at much larger scale.
• ELCA Informatique SA: One of Switzerland's largest independent IT services firms, providing managed services, software development, and IT consulting to enterprises and public sector. Broader incumbent overlap with surs it AG's IT services offering.
• Swisscom AG: Dominant Swiss telecommunications provider and operator of the Smart ICT SMB bundle that surs it AG resells. Acts both as a critical supplier/partner and as a broad incumbent competing for the same SME IT outsourcing wallet.

Regional players

• MTF Solutions AG: Swiss regional IT service provider with offices across multiple cantons, offering managed services, cloud, and workplace IT to SMEs. Comparable in business model and customer segment, though geographically broader than surs it AG.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/surs-it-ag

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about surs it