AIRPORTELs
AIRPORTELs is a Bangkok-based luggage delivery and storage company founded in 2015, offering door-to-door bag transfer between airports, hotels, and destinations for international tourists visiting Thailand via a direct-to-consumer, transaction-fee model.
- Company typePrivate
- Founded2015
- HeadquartersBangkok, Thailand
- Headcount51–100
- GTM typeB2C
- OfferingServices
What AIRPORTELs does
AIRPORTELs is a Bangkok-based luggage delivery and storage company founded in 2015, serving international tourists traveling to Thailand. The company operates a direct-to-consumer (B2C) service that collects travelers' luggage and delivers it door-to-door between airports, hotels, and tourist destinations, enabling "hands-free" travel. The service is positioned around peak travel periods such as New Year and targets the inconvenience and physical burden of managing bags across a trip. The company self-describes as the leading luggage delivery and storage provider in Thailand.
The core offering is a single, unified luggage delivery/concierge service rather than a modular software platform. Distribution is self-serve through the company's website (airportels.asia), with no resellers or intermediary channels identified. No proprietary technology stack, software systems, APIs, SDKs, or mobile app are disclosed in the available data; the business is fundamentally a logistics and last-mile delivery operation rather than a technology product. Revenue is generated on a transaction-fee basis, with travelers paying per luggage collection and delivery; specific pricing is not publicly disclosed.
The company employs an estimated 51–100 people and is privately held. It is led by co-founder and CEO Anan Prasertrungreung and co-founder and Chief Digital Officer Denpipat Chaitrong. No funding rounds, investors, subsidiaries, or parent-company relationships are disclosed. Operations are geographically concentrated in Thailand within the Southeast Asia region.
AIRPORTELs firmographics
Firmographics- Name
- AIRPORTELs
- Website
- https://airportels.asia
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- AIRPORTELs is a Bangkok-based luggage delivery and storage company founded in 2015, offering door-to-door bag transfer between airports, hotels, and destinations for international tourists visiting Thailand via a direct-to-consumer, transaction-fee model.
- Ownership category
- akta.pro rank
AIRPORTELs industry classification
Industry- Product category
- Travel Logistics Services
- NAICS
- Other Airport Operations (488119)
- SIC
- Airports, Flying Fields & Airport Terminal Services (4581)
- akta.pro primary industry
- Baggage Services (Porters, Wrapping, Storage, Lost & Found) (THABALAG)
Keywords
Where AIRPORTELs is headquartered
LocationHeadquarters
- HQ city
- Bangkok
- HQ country
- Thailand
- HQ region
- Asia
Markets served
AIRPORTELs business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Luggage Delivery Services: The company charges travelers for luggage collection and delivery services. Travelers pay for convenient doorstep pickup and delivery of their luggage at their destination, eliminating the need to physically manage bags during their trip.
Go-to-market motion1 record
Distribution channels1 record
AIRPORTELs product offering
Product offeringCore offering
AIRPORTELs provides a doorstep luggage delivery and storage service for travelers visiting Thailand. The service collects travelers' bags at airports, hotels, or residences and delivers them to a chosen destination, allowing tourists to explore the country hands-free. Pricing is per-transaction, and the service is positioned as a travel-concierge offering for international visitors, particularly during peak travel periods such as New Year.
Product overview
AIRPORTELs offers a luggage delivery/concierge service designed for travelers visiting Thailand. The core service enables travelers to send their luggage ahead, allowing them to move freely without physically managing their bags. This supports the hands-free travel trend, particularly during peak travel periods like New Year. The product functions as a single unified service rather than a modular platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Luggage Delivery Service Luggage delivery and storage service that allows travelers visiting Thailand to send their bags ahead between airports, hotels, and residences so they can move freely without physically managing their luggage. Targeted at international tourists and short-term visitors, particularly during peak travel periods such as New Year.
Companies that use AIRPORTELs
Customer profileSegments1 record
Ideal customer profiles1 record
AIRPORTELs technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AIRPORTELs partnerships and signals
Strategic signalScale indicators1 record
AIRPORTELs competitors and assessment
Company assessmentBroad incumbents
- Agoda: Agoda is a major Asia-focused OTA with deep traveler relationships in Thailand. As an incumbent in travel services, it could bundle luggage services and disintermediate specialists like AIRPORTELs.
- Grab: Grab operates ride-hailing and last-mile delivery across SE Asia and could easily add luggage transfer as a feature. As a broad incumbent in the regional mobility/logistics layer, it represents a potential competitive threat to AIRPORTELs.
Direct peers
- Bounce: Bounce operates a global luggage storage network with a similar B2C self-serve model. It targets international travelers in the same hands-free travel category as AIRPORTELs.
- Radical Storage: Radical Storage offers luggage storage through a network of partner shops and hotels in many cities. It serves the same tourist pain point as AIRPORTELs with a comparable marketplace-style delivery model.
- Nannybag: Nannybag is a luggage storage marketplace serving travelers across Europe and beyond. It directly competes with AIRPORTELs' storage offering for the same target customer segment.
- LuggageHero: LuggageHero is a luggage storage marketplace operating across multiple countries. It is the closest global analog to AIRPORTELs' storage business, competing for the same hands-free traveler use case.
Regional players
- LUGGit: LUGGit provides luggage delivery and storage services primarily in Europe. It is a regional player addressing the same traveler pain point but operating in a different geography than AIRPORTELs.
Emerging players
- StowEasy: StowEasy provides luggage storage solutions targeting travelers. It is a smaller, emerging player in the same niche category as AIRPORTELs.
- Vertoe: Vertoe offers short-term luggage storage at partner locations in select cities. It overlaps with AIRPORTELs' storage offering though at smaller scale and narrower geographic coverage.
- Knock Knock City: Knock Knock City offers short-term luggage storage services in major cities. It is a niche emerging player with overlapping use cases to AIRPORTELs' storage service.
Market position
Strengths4 records
Weaknesses4 records
Key risks5 records
Key highlights5 records
Customer concentration
AIRPORTELs social profiles
Digital presenceAIRPORTELs financial estimates
Financial estimateRevenue estimate
Valuation estimate
AIRPORTELs leadership team
Management profileNumber of profiles
Profiles2 records
AIRPORTELs funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AIRPORTELs M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AIRPORTELs
What does AIRPORTELs do?
AIRPORTELs provides a doorstep luggage delivery and storage service for travelers visiting Thailand. The service collects travelers' bags at airports, hotels, or residences and delivers them to a chosen destination, allowing tourists to explore the country hands-free. Pricing is per-transaction, and the service is positioned as a travel-concierge offering for international visitors, particularly during peak travel periods such as New Year.
Is AIRPORTELs a public or private company?
AIRPORTELs is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AIRPORTELs founded?
AIRPORTELs was founded in 2015. It employs 51 to 100 people.
Where is AIRPORTELs based?
AIRPORTELs is headquartered in Bangkok, Thailand, in the Asia region.
How does AIRPORTELs make money?
One revenue line is on record: luggage Delivery Services.
Who are AIRPORTELs's main competitors?
Broad incumbents on record are Agoda and Grab. Direct peers are Bounce, Radical Storage, Nannybag and LuggageHero. LUGGit is listed as a regional player. Emerging players are StowEasy, Vertoe and Knock Knock City.
Does AIRPORTELs have an API?
No public API is recorded for AIRPORTELs.
What industry is AIRPORTELs in?
AIRPORTELs's product category is Travel Logistics Services. Its primary akta.pro industry code is THABALAG, Baggage Services (Porters, Wrapping, Storage, Lost & Found). Its NAICS code is 488119 and its SIC code is 4581.