What Uptime ICT does

Uptime ICT is a Belgian ICT system integrator headquartered in Grâce-Hollogne (near Liège), operating for more than a decade as the francophone division of Uptime Group within Cronos Group, a major Belgian IT services conglomerate that employs 7,000-9,000+ professionals across its entities. The company employs approximately 70 staff, of which more than 90% hold technical profiles, and serves enterprise and mid-market clients across Wallonia and the Brussels-Capital Region. Its customer base spans healthcare institutions (CH Jolimont, Epicura, GHDC, Sciensano), public sector entities (RTBF, SPW, ETNIC, Forem, AW Europe, CDLE), higher education (ICHEC, HEAJ), and large private enterprises (Aperam, Test-Achats).

The company's core offerings span three pillars: tailor-made ICT infrastructure integration covering storage (NAS, SAN, backup, object/S3), networking, cybersecurity, hyperconverged infrastructure, servers, and virtualization; managed services delivered under fixed monthly retainers with SLA-tiered curative (P1 within 2 hours to P4 next business week), adaptive, and preventive support; and consultancy engagements delivered under fixed-price project or time-and-materials billing. Private cloud capability is delivered via Arxus Cloud, a sister-company platform built on Cisco/NetApp FlexPod architecture across three fully redundant Belgian Tier 3 data centers connected by dual DWDM fiber. Public cloud services span Microsoft Azure, AWS, and Google Cloud, with hybrid configurations unified through Azure Arc. The company maintains a partner ecosystem of 30+ certified technology vendors including Dell (Titanium), Cisco, NetApp, Microsoft, VMware, Fortinet, Veeam, Nutanix, NVIDIA, Rubrik, Cohesity, Okta, and Varonis.

Uptime ICT generates revenue across four streams: subscription recurring managed services, professional services consulting, hardware and software resale, and cloud service contracts. Distribution is exclusively direct via field sales account managers and technical presales engineers, with marketing focused on Microsoft ecosystem workshops, free technical audits, partner events, and content on its website. The company is led by Directeur général Josephus de Wit and operates as a privately held subsidiary of Cronos Group with no external investment disclosed.

Name

Uptime ICT

Legal name

Uptime ICT

Website

https://uptime-ict.be

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Uptime ICT is a Belgian ICT system integrator providing tailor-made infrastructure, cloud (private, public, hybrid), cybersecurity, and managed services to enterprise and public-sector clients across Wallonia and Brussels, operating as the francophone arm of Cronos Group with 70 technical staff.

Ownership category

akta.pro rank

Product category

Managed IT Infrastructure Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Architecture & Technology Roadmapping (BPAEAAAC)

Keywords

• ICT infrastructure integration
• Managed IT services
• Cloud services
• IT consultancy
• Cybersecurity solutions

Headquarters

HQ city

Grâce-berleur

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services (Recurring): Fixed monthly retainer covering curative services (incident response with SLA-based priority levels P1–P4), adaptive services (changes, updates, patching, migrations), and preventive services (health checks, infrastructure monitoring). Includes a dedicated Service Level Manager for monitoring, communication, planning, and billing.
2. Consultancy / Project-Based Services: Modular consulting engagements delivered either in fixed-price project mode or on a time-and-materials basis. Covers installation, configuration, upgrades, migrations, deployments, repairs, audits, troubleshooting, and POC. Minimum engagement of 4 hours per intervention.
3. ICT Supplies / Hardware and Software Resale: Supply of ICT infrastructure components including hyperconverged systems, storage (NAS, SAN, archive, backup, object), network equipment, servers, and security appliances. Acted as reseller for external suppliers (Cisco, Dell, Fortinet, NetApp, VMware, etc.). Products supplied under supplier license terms.
4. Cloud Services: Cloud services delivery including private cloud (Arxus Cloud), public cloud (Microsoft Azure), and hybrid cloud configurations. Revenue generated through service contracts and cloud consumption.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Uptime ICT is a Belgian ICT systems integrator that designs, supplies and operates tailor-made ICT infrastructure for enterprise and mid-market clients. Its core offering covers the design and integration of storage, networking, security, hyperconverged and server infrastructure, delivered alongside private, public and hybrid cloud services, plus modular consultancy and recurring managed services with SLA-based incident response.

Product overview

Uptime ICT is a Belgian ICT system integrator offering a portfolio of cloud and infrastructure services. The offering comprises three cloud deployment models (Private Cloud via sister company Arxus, Public Cloud via Azure/AWS/Google, and Hybrid Cloud combining both), ICT infrastructure supply (storage, network, security, hyperconverged, servers), and professional services (Consultancy for modular technical support, and Managed Services with curative/adaptive/preventive tiers). The services are delivered by 70 employees across Wallonia and Brussels, with 90% technical profiles.

Differentiator

Problem solved

Functional benefit

Products and services

• Private Cloud Services Private cloud infrastructure delivered in partnership with Arxus (sister company within Cronos Group), providing fully redundant data centre architecture across three Belgian Tier 3 facilities connected by dual DWDM fibre, leveraging Cisco/NetApp FlexPod. Designed for organisations that want to retain full control of their data within Belgium.
• Public Cloud Services (Azure, AWS, Google) Managed public cloud services providing access to Microsoft Azure, AWS and Google Cloud platforms with IaaS and PaaS capabilities, including migration support, ongoing management and integration with hybrid cloud setups. Targeted at enterprises seeking hyperscale flexibility with managed-service oversight.
• Hybrid Cloud Services Combined private and public cloud deployment that lets organisations keep sensitive workloads on private infrastructure while bursting to public cloud for elasticity, managed through Azure Arc for unified visibility.
• Cloud Assessment & Strategy Workshop Workshop service that evaluates an organisation's cloud readiness and delivers a strategic architecture plan with cloud recommendations and an implementation roadmap.
• ICT Infrastructure Supply Reseller supply of ICT infrastructure components including hyperconverged systems, storage (NAS/SAN/archive/backup/object), network equipment, servers and security hardware from partners such as Cisco, Dell, Fortinet, NetApp, VMware and HPE. Tailored to client requirements and budget.
• Consultancy Services Modular technical consultancy covering installation, configuration, upgrades, migrations, deployments, repairs, audits, troubleshooting and security assessments, delivered either on a fixed-price project basis or on a time-and-materials basis (minimum 4-hour intervention).
• Managed Services Recurring monthly managed service covering a defined scope of systems and technologies, including curative incident response with SLA priority levels P1–P4 (P1 within 2 hours, P4 next business week), adaptive services (changes, updates, patching, migrations) and preventive services (health checks, monitoring), supported by a dedicated Service Level Manager.
• Storage Solutions Design and deployment of storage systems including NAS (CIFS, NFS), SAN (FCP, iSCSI, Infiniband), archive, backup and object/S3 storage, engineered to meet customer-defined RTO and RPO requirements with maximum security.
• Network Solutions Network infrastructure design and implementation providing connectivity from core data centre through edge to end users, covering local cable, Wi-Fi, mobile and remote access.
• Security Solutions End-to-end security architecture including firewalls, intrusion prevention, antivirus for clients and servers, sandboxing, web and mail filtering, network segmentation and identity management.
• Hyperconverged Infrastructure Solutions Hyperconverged infrastructure combining computing power and storage of software, middleware and hardware into a single software component, enabling quick setup, minimal space consumption and limited electricity use for virtualised environments and VDI projects.
• Server Solutions Server deployment and support services, including virtualisation advisory (VMware, Hyper-V, OLVM) and assessment of database environments.

Quantifiable outcome

• SLA response commitment: P1 critical incidents within 2 hours
• +4 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

23 partnerships are on record, tiered core and major.

• MicrosoftcoreTechnology or IntegrationPremier Microsoft partner providing Azure public cloud services, M365 solutions, and Microsoft ecosystem integration. Uptime ICT offers Azure migration, Azure Arc management, Copilot, and M365 workshops and implementations. The partnership is showcased through co-branded Microsoft-focused events and workshops.
• CiscocoreTechnology or IntegrationCisco is a key technology partner providing networking equipment (Nexus, switching), data centre solutions (UCS), and collaboration tools. Cisco/NetApp FlexPod architecture underpins Arxus Cloud's private cloud infrastructure.
• VMwarecoreTechnology or IntegrationVMware provides virtualisation technology (vMware) used across Uptime ICT's managed services and infrastructure solutions. Partner logo is prominently displayed on the website.
• FortinetcoreTechnology or IntegrationFortinet provides next-generation firewall and network security solutions. Uptime ICT recruits engineers with Fortinet NSE 4, 5, 6 or 7 certifications. Job postings specifically require Fortinet expertise.
• Dell TechnologiescoreTechnology or IntegrationDell provides servers and storage hardware, including Titanium Partner-level engagement. Dell solutions are used across storage, server, and data centre infrastructure projects.
• NetAppcoreTechnology or IntegrationNetApp provides data management and storage solutions integrated into the Cisco/NetApp FlexPod architecture for the Arxus Cloud private cloud platform.
• Hewlett Packard Enterprise (HPE)majorTechnology or IntegrationHPE supplies servers and storage infrastructure solutions. HPE logo appears in the partner network section of the website.
• HuaweimajorTechnology or IntegrationHuawei supplies networking and IT infrastructure equipment. Partner logo displayed on the website.
• ArxuscoreStrategic or Co-development PartnerArxus is a sister company within the Cronos Groep. Uptime ICT collaborates closely with Arxus for private cloud deployments, leveraging Arxus Cloud built on Cisco/NetApp FlexPod architecture across three Belgian Tier 3 data centres. Arxus provides the physical private cloud infrastructure that Uptime ICT resells and integrates for clients.
• Cronos GroepcoreStrategic or Co-development PartnerUptime ICT is a member of Cronos Groep, a large Belgian ICT group. Cronos provides the broader organisational backing, talent pool, and cross-entity collaboration framework. The group counts 7,000–9,000+ highly qualified professionals.
• CheckpointmajorTechnology or IntegrationCheckpoint provides cybersecurity solutions including next-generation firewalls and threat prevention. Partner logo displayed on the website.
• VeeammajorTechnology or IntegrationVeeam provides backup, disaster recovery, and data management solutions. Partner logo displayed on the website.
• IBMmajorTechnology or IntegrationIBM provides enterprise IT infrastructure and software solutions. Partner logo displayed on the website.
• NutanixmajorTechnology or IntegrationNutanix provides hyperconverged infrastructure and cloud computing solutions. Partner logo displayed on the website.
• NVIDIAmajorTechnology or IntegrationNVIDIA provides GPU and accelerated computing solutions. Partner logo displayed on the website.
• RubrikmajorTechnology or IntegrationRubrik provides data protection and backup solutions. Partner logo displayed on the website.
• CitrixmajorTechnology or IntegrationCitrix provides virtualisation, app delivery, and collaboration solutions. Partner logo displayed on the website.
• Aruba (HPE)majorTechnology or IntegrationAruba provides enterprise networking solutions (wired, wireless, and SD-WAN). Partner logo displayed on the website.
• CohesitymajorTechnology or IntegrationCohesity provides next-generation data management and backup solutions. Partner logo displayed on the website.
• OktamajorTechnology or IntegrationOkta provides identity and access management solutions. Partner logo displayed on the website.
• VaronismajorTechnology or IntegrationVaronis provides data security and analytics solutions. Partner logo displayed on the website.
• CommVaultmajorTechnology or IntegrationCommVault provides enterprise data management and backup solutions. Partner logo displayed on the website.
• Trend MicromajorTechnology or IntegrationTrend Micro provides cybersecurity solutions including endpoint and server protection. Partner logo displayed on the website.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Capgemini: Global systems integrator with significant Belgian presence offering cloud, infrastructure, and managed services. Overlaps at the top end of the Belgian enterprise and public-sector market.
• Inetum: European IT services group with a Belgian operation offering managed services, cloud, and infrastructure integration. Overlaps with Uptime ICT on Belgian public-sector and enterprise managed infrastructure deals.
• Devoteam: European IT consultancy with a strong Belgian presence, focused on cloud (especially AWS and Google) and digital transformation. Competes for the same Belgian enterprise cloud and infrastructure modernisation engagements.
• Sopra Steria: European IT services group with operations in Belgium providing infrastructure management, cloud, and managed services. Competes for large Belgian public-sector and enterprise infrastructure contracts.
• Proximus (ICT/Enterprise): Belgium's incumbent telecom operator with a sizable enterprise ICT division offering cloud, managed services, security, and infrastructure integration. Competes for many of the same Belgian enterprise and public-sector managed services deals.

Direct peers

• Cegeka: Belgian-headquartered European IT solutions provider with strong Belgian roots offering cloud, managed services, and infrastructure integration. Closely comparable business model and customer base to Uptime ICT, with a larger scale.
• NRB: Belgian IT services company offering managed services, cloud, and infrastructure integration to public sector and enterprise clients in Belgium. Direct overlap with Uptime ICT on infrastructure outsourcing, managed services, and Belgian public-sector customers.
• Delaware Consulting: Belgian IT consultancy and integrator with strong Microsoft and SAP practices, offering cloud, infrastructure, and managed services. Directly comparable in customer base (Belgian mid-market and enterprise) and Microsoft-centric service mix.
• Realdolmen (part of Gfi): Belgian IT services company (part of the Inetum/Gfi group) focused on infrastructure, cloud, and managed services for Belgian enterprises and public institutions. Directly comparable in size, geography, and offering.
• Econocom: Belgian-origin European IT services and infrastructure provider offering managed services, cloud, and infrastructure supply. Comparable as a Benelux-rooted systems integrator with a hardware and services mix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Uptime ICT