What netDESIGN does

netDESIGN is a privately held, founder-led IT systemhaus and digital agency founded in 1996 in Krefeld, Germany, operating from a single headquarters location with 1–10 employees. It serves small, medium, and large businesses in Krefeld and surrounding areas with three integrated service lines: IT Systemhaus (network design, Microsoft 365 cloud, VPN/multi-site connectivity, home office setup, data security, hardware/software procurement, virtual VoIP telephony, document management, IT security auditing, and 24/7 IT support); Webdesign (responsive websites, content management, and e-commerce via Magento, WooCommerce, and Trusted Shops certification); and Online Marketing (SEO, Google Ads, and the bundled "Neukunden Booster" customer acquisition package).

The technology stack is built almost entirely on third-party platforms and partner integrations rather than proprietary IP: Microsoft 365 for cloud productivity, Malwarebytes (with AI-based threat detection) for endpoint security, reventix for GDPR-compliant video conferencing, AnyDesk for remote maintenance, DomainFactory for hosting, and Chatling/OpenAI ChatGPT for the website chatbot. Recurring revenue comes from monthly IT service contracts, VoIP fees, web hosting, and online marketing retainers; one-time revenue from web design projects, hardware/software sales, and endpoint protection setup fees. Pricing is quote-based and not publicly disclosed, with a 49 EUR net web design setup fee, per-concept layout charges at 99 EUR, a 50% premium for off-hours support, and a 19 EUR travel fee for service outside Krefeld.

The company positions itself as a long-tenured, local, full-service partner rather than a specialist, emphasizing 25+ years of operating history, certified training status, GDPR compliance with German data centers, and personal consultation-led sales. Distribution is direct only — phone, email, contact form, and on-site visits — with no resellers or distributors observed. Named customers span microelectronics, insurance, healthcare, construction, retail, and property management, with recurring relationships across multiple years, indicating a stable but geographically concentrated SMB/mid-market client base.

Name

netDESIGN

Legal name

netDESIGN – Der IT-Partner

Website

https://netdesign.de

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

netDESIGN is a founder-led German IT systemhaus and digital agency in Krefeld, serving local SMBs and mid-market firms since 1996 with managed IT services, web design, and online marketing built primarily on third-party platforms.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industry

IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)

Keywords

• IT systemhaus services
• Web design agency
• Online marketing services
• Managed IT support
• VoIP telephony solutions

Headquarters

HQ city

Krefeld

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Maintenance: Recurring IT services including network solutions, cloud solutions, VPN connectivity, home office setup, data security, hardware/software support, and 24/7 IT service contracts. Revenue generated through monthly service fees, hourly support rates, and annual maintenance contracts.
2. Web Design and Development: One-time fees for website creation, redesign, and web development projects. Includes setup fees of 49.00 EUR net, with additional charges for extra layout concepts at 99.00 EUR each. Content management system implementation and hosting services.
3. Online Marketing Services: SEO optimization, Google Ads management, and the 'Neukunden Booster' (New Customer Booster) package for customer acquisition. Revenue from ongoing marketing retainers and campaign-based fees.
4. Hardware and Software Sales: Sale of computer hardware and software licenses with 50% payment upon order and 50% upon delivery. Revenue from hardware procurement, software licensing, and ongoing maintenance.
5. Virtual Phone System (VoIP): Virtual telephone system with IP technology. Revenue from setup and monthly service fees, offering up to 70% cost savings compared to traditional systems.
6. Domain Registration Services: Domain name registration services forwarded to DENIC eG. Free registration forwarding but no guarantee of allocation.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

netDESIGN operates a full-service IT system house and digital agency delivering IT infrastructure, web design, and online marketing services to businesses in Krefeld and the surrounding region. Its IT Systemhaus offering covers network design, Microsoft 365 cloud solutions, VPN/site connectivity, home office setup, data security, hardware/software procurement, VoIP virtual telephone systems, digital document management, and 24/7 IT support. The Webdesign line builds responsive websites, content management systems, and Magento/WooCommerce e-commerce shops, while Online Marketing provides SEO, Google Ads management, and the Neukunden Booster customer acquisition package.

Product overview

netDESIGN is an IT system house and digital agency based in Krefeld, Germany, founded in 1996 with over 25 years of experience. The company operates three integrated service divisions: IT Systemhaus (comprehensive IT infrastructure solutions), Webdesign (website development and e-commerce), and Online Marketing (SEO, Google Ads, and customer acquisition services). The IT Systemhaus core product encompasses network solutions, cloud services via Microsoft 365, endpoint security using Malwarebytes, VPN/remote connectivity, home office setup, data security, hardware/software procurement, virtual VoIP phone systems, document management, 24/7 IT support, remote maintenance, and IT security auditing. The Webdesign product line includes responsive website design, content management systems, and online shop development using Magento and WooCommerce. Online Marketing services comprise SEO optimization, Google Ads management, and the Neukunden Booster customer acquisition package. The company also offers integrated third-party solutions including reventix I rooms video conferencing and AI-powered chatbot services.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Systemhaus Full-service IT system house offering for businesses in Krefeld and surrounding areas, covering network design, cloud solutions, VPN, home office setup, data security, hardware/software procurement, VoIP telephony, document management, and 24/7 IT support under a single provider.
• Webdesign Website design and development service for businesses, including responsive design, content management systems, multilingual support, load time optimization, and e-commerce functionality.
• Online Marketing

Quantifiable outcome

• Up to 70% cost savings with VoIP telephony compared to traditional telephone systems
• +2 more outcomes

Named customers13 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

AI capability2 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• MalwarebytescoreTechnology or IntegrationStrategic partnership with Malwarebytes for endpoint protection services. Malwarebytes provides anti-malware technology with 10 combined technologies for comprehensive network security. The company uses Malwarebytes as a key component of their Endpoint Protection offerings, with Malwarebytes removing over 8.8 million threats daily and protecting against ransomware, exploits, and advanced malware.
• reventixcoreTechnology or IntegrationPartnership with reventix for video conferencing solutions (reventix I rooms). The solution offers GDPR-compliant video conferencing, webinars, and collaboration tools without downloads or software installation. Reventix was founded in 2005 by two students at Fraunhofer Institute and serves over 35,000 satisfied customers.
• MicrosoftcoreTechnology or IntegrationCloud solutions partnership using Microsoft 365. Provides cloud-based productivity applications including Outlook, Word, Excel, PowerPoint, Teams, Exchange, OneDrive, SharePoint, and more. Enables browser-based access to applications without installation, with mobile device compatibility.

Scale indicators3 records

Expansion highlights4 records

Direct peers

• SHD AG: German IT services and consulting firm providing managed IT, cloud, and digital workplace solutions to SMBs and mid-market. Comparable service portfolio focused on Microsoft-centric IT infrastructure.
• Ratiodata GmbH: German IT system house and managed services provider focused on SMB and mid-market clients, offering similar bundled IT infrastructure, document management, and Microsoft/cloud services. Closely comparable in scope and customer profile.
• SIEVERS-SNC Computer & Software GmbH & Co. KG: German regional IT system house providing IT infrastructure, managed services, and Microsoft/cloud solutions to SMBs in Northern Germany—comparable in scope and SMB customer focus.
• GOB Software & Systeme GmbH & Co. KG: German IT system house headquartered in the NRW region offering IT infrastructure, Microsoft/cloud, security, and managed services for SMBs—directly comparable in service mix and target customer profile.

Broad incumbents

• Computacenter plc: European IT infrastructure and services provider with strong German presence. Overlaps with netDESIGN on managed IT services, Microsoft 365 deployments, networking, and endpoint security, but targets larger enterprise customers.
• Bechtle AG: Germany's largest IT system house with a broad IT services, hardware, and software portfolio serving SMBs through enterprises. Highly comparable business model as a full-service IT systemhaus, but at vastly greater scale and geographic reach.
• Datev eG: Large German IT cooperative serving SMBs (tax advisors, lawyers, SMBs) with managed IT, cloud, and document management solutions. Comparable SMB customer focus, though operating at cooperative scale.
• Avanade (Accenture/Microsoft joint venture): Global Microsoft-focused IT services provider with strong European footprint. Comparable on Microsoft 365/cloud and managed services, but targets mid-market and enterprise customers rather than SMBs.
• Allgeier SE: German IT services group covering managed services, software, and digital agency work. Overlaps with netDESIGN on managed IT, web/e-commerce, and online marketing services, but at much greater scale and breadth.

Regional players

• Host Europe GmbH / IONOS: Large German web hosting, domain, and SMB IT services provider. Comparable on web hosting, domain registration, and small-business website/online presence services, but operating at national scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/netdesignseo

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about netDESIGN