onpatient
OnPatient is a US-focused personal health record portal by DrChrono Inc., offering patients web and iOS access to medical records, appointments, HIPAA-compliant provider messaging, and online bill payment, distributed to patients through DrChrono EHR-using medical practices.
- Company typePrivate
- Founded2013
- HeadquartersMountain View, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What onpatient does
OnPatient is a patient-facing personal health record (PHR) portal developed and operated by DrChrono Inc., a private healthcare technology company headquartered at 328 Gibraltar Drive, Sunnyvale, California. Founded in 2013 and employing an estimated 51-100 people, OnPatient serves two connected constituencies: individual patients who want to manage their personal health records, and the medical practices/healthcare providers who use DrChrono's EHR/EMR system and invite their patients onto the portal. The product is accessible via web browser (onpatient.com) and an iOS mobile app, and the company states it is trusted by over 13 million users, with services restricted to use within the United States.
The core product, the OnPatient Patient Portal, lets patients complete intake paperwork before appointments, view and schedule appointments, message providers through a HIPAA-compliant channel, access medical records, manage contact and insurance information, connect a child's account, and view statements and pay bills online. Technically, the platform is built on FHIR (Fast Healthcare Interoperability Resources) DSTU2 standards for healthcare data exchange and exposes a RESTful FHIR API (Python SDK) with OAuth 2.0 scope-based authentication, providing read access to demographics, allergies, conditions, diagnostic reports, immunizations, medications, observations, and procedures; the API carries a default rate limit of 500 calls/hour and 48-hour access tokens. The portal integrates natively with Apple HealthKit and supports third-party login via Facebook, Google, and Twitter. Its tight coupling to DrChrono's EHR/EMR gives it direct access to comprehensive provider-generated clinical data.
OnPatient operates a B2B2C go-to-market model in which providers invite patients via email, driving bottom-of-funnel adoption through the existing provider-patient relationship. Revenue is not disclosed and there are no published pricing tiers: providers access OnPatient as part of their DrChrono EHR/EMR subscription (subscription/recurring), and the platform also processes patient bill payments (transaction fees), while patients use the portal free of charge. The company operates under HIPAA, HITECH, and 21st Century Cures Act frameworks as a business associate of its provider customers.
onpatient firmographics
Firmographics- Name
- onpatient
- Legal name
- DrChrono Inc.
- Website
- https://onpatient.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- OnPatient is a US-focused personal health record portal by DrChrono Inc., offering patients web and iOS access to medical records, appointments, HIPAA-compliant provider messaging, and online bill payment, distributed to patients through DrChrono EHR-using medical practices.
- Ownership category
- akta.pro rank
onpatient industry classification
Industry- Product category
- Patient Portal / Healthcare Patient Engagement Software
- NAICS
- Other Ambulatory Health Care Services (6219)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Patient Portals & Self-Service Access (HLACAEAA)
- akta.pro secondary industries
- Ambulatory & Physician Practice EHRs (HLACAAAB), Patient Self-Service Portal for Scheduling & Management (HLACADAK), Scheduling, Intake & Patient Portal Platforms (HLALAKAB)
Keywords
Where onpatient is headquartered
LocationHeadquarters
- HQ city
- Mountain View
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
onpatient business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Provider/Practice Subscriptions: Healthcare providers and medical practices pay for access to the OnPatient platform as part of DrChrono's EHR/EMR ecosystem. Practices use the portal to communicate with patients, schedule appointments, and manage paperwork.
- Patient Payment Processing: Patients can view statements and pay medical bills online through the portal. The platform processes payments for healthcare services rendered by providers.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels2 records
onpatient product offering
Product offeringCore offering
OnPatient is a HIPAA-compliant patient portal that enables individuals to access personal health records, schedule appointments, message healthcare providers, complete intake paperwork, and pay medical bills online. The portal is offered to patients by healthcare practices that subscribe to DrChrono's EHR/EMR platform, and is accessible via web browser and iOS mobile app with Apple HealthKit integration for cross-device health data synchronization.
Product overview
OnPatient is a patient-facing personal health record portal offered by DrChrono Inc. The core product is the OnPatient Patient Portal, a unified platform accessible via web and iOS mobile app. Patients receive email invitations from their healthcare providers to register and connect their accounts. Once connected, users can access medical records, manage appointments, communicate with providers through HIPAA-compliant messaging, fill out paperwork before visits, and sync data with Apple HealthKit. The service also integrates with DrChrono's broader telehealth and practice management ecosystem.
Differentiator
Problem solved
Functional benefit
Products and services
- OnPatient Patient Portal HIPAA-compliant personal health record portal that lets patients securely access medical records, schedule and check in for appointments, message providers, complete intake paperwork, manage contact and insurance information, connect child accounts, receive educational materials, and pay medical bills online.
- OnPatient FHIR API RESTful API built on the FHIR DSTU2 standard that provides read access to patient demographics, allergies, conditions, diagnostic reports, immunizations, medications, observations, and procedures. Uses OAuth 2.0 with scope-based permissions, default rate limit of 500 calls per hour, and 48-hour access tokens refreshable via refresh tokens. Targeted at third-party developers building healthcare applications.
Companies that use onpatient
Customer profileSegments2 records
Ideal customer profiles1 record
onpatient technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
onpatient partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- DrChrono TelehealthcoreOnPatient promotes DrChrono Telehealth as a virtual care option for patients during COVID-19. Healthcare providers using DrChrono can offer video visits through the OnPatient platform.
- Apple HealthKitcoreOnPatient integrates with Apple HealthKit, allowing patients to synchronize their health data from Apple devices with their medical providers through the platform.
Scale indicators2 records
Recent moves4 records
Expansion highlights3 records
onpatient competitors and assessment
Company assessmentBroad incumbents
- Practice Fusion: Practice Fusion is a cloud-based EHR for independent practices (owned by Veradigm) with an integrated patient portal, serving a comparable small-practice ambulatory segment as DrChrono/OnPatient.
- athenahealth Patient Portal: athenahealth provides an EHR with an integrated patient portal for ambulatory practices, directly comparable to OnPatient as a portal bundled into a cloud-based EHR serving physician offices. Comparable on customer segment (ambulatory providers) and on bundled-EHR business model.
- Epic MyChart: MyChart is Epic's patient portal, embedded in the most widely deployed hospital and large-practice EHR in the US. It is the dominant incumbent in patient portal functionality, serving the same core use cases (records access, scheduling, messaging, bill pay) as OnPatient, with much broader provider coverage.
- NextGen Patient Portal: NextGen Healthcare offers an integrated patient portal as part of its ambulatory EHR suite, serving the same specialty and primary care practice segment as DrChrono/OnPatient with overlapping feature sets.
- eClinicalWorks healow: healow is the patient portal for eClinicalWorks, one of the largest ambulatory EHRs in the US, providing comparable records access, telehealth, and patient engagement features bundled into the eClinicalWorks platform.
Direct peers
- Phreesia: Phreesia offers a patient intake, self-service, and engagement platform deployed at the point of care, directly overlapping OnPatient's scheduling, intake paperwork, and bill pay use cases for ambulatory practices.
- FollowMyHealth (Veradigm): FollowMyHealth is a standalone patient portal and personal health record platform supporting multiple EHR backends, offering similar functionality to OnPatient (records access, messaging, scheduling, bill pay) and targeting the same ambulatory patient population.
- DrChrono: DrChrono Inc. is the parent company of OnPatient and the EHR/EMR platform that OnPatient is bundled into; the parent product provides the same patient-facing functionality, scheduling, and EHR-integrated workflows OnPatient offers as its patient-facing module.
- Kareo Patient Portal (Tebra): Kareo (now Tebra) provides an EHR with an integrated patient portal targeting small and independent practices, closely comparable to DrChrono/OnPatient in customer segment, pricing tier, and bundled-EHR business model.
Emerging players
- Luma Health: Luma Health is a patient engagement platform focused on scheduling, reminders, and self-service access for ambulatory practices — already listed as an OnPatient partner, and directly comparable on scheduling/intake workflows.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
onpatient social profiles
Digital presenceonpatient compliance and trust
Trust signalCompliance3 records
onpatient financial estimates
Financial estimateRevenue estimate
Valuation estimate
onpatient leadership team
Management profileNumber of profiles
onpatient funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
onpatient M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about onpatient
What does onpatient do?
OnPatient is a HIPAA-compliant patient portal that enables individuals to access personal health records, schedule appointments, message healthcare providers, complete intake paperwork, and pay medical bills online. The portal is offered to patients by healthcare practices that subscribe to DrChrono's EHR/EMR platform, and is accessible via web browser and iOS mobile app with Apple HealthKit integration for cross-device health data synchronization.
Is onpatient a public or private company?
onpatient is a private company. It is classified as corporate owned and is currently operating.
When was onpatient founded?
onpatient was founded in 2013. It employs 51 to 100 people.
Where is onpatient based?
onpatient is headquartered in Mountain View, United States, in the North America region.
How does onpatient make money?
Two revenue lines are on record. Provider/Practice Subscriptions are the primary driver. The others are patient Payment Processing.
Who are onpatient's main competitors?
Broad incumbents on record are Practice Fusion, athenahealth Patient Portal, Epic MyChart, NextGen Patient Portal and eClinicalWorks healow. Direct peers are Phreesia, FollowMyHealth (Veradigm), DrChrono and Kareo Patient Portal (Tebra). Luma Health is listed as an emerging player.
Does onpatient have an API?
Yes. OnPatient FHIR API based on FHIR DSTU2 standard for healthcare information exchange. Supports OAuth 2.0 authentication with scope-based permissions. Provides read access to patient health records including demographics, conditions, medications, allergies, immunizations, observations, diagnostic reports, and procedures. Default rate limit of 500 calls per hour; applications can request increased limits via [email protected]. Access tokens expire after 48 hours and can be refreshed using refresh tokens. Developer documentation is at onpatient.com/api_fhir/api-docs/documentation.
What industry is onpatient in?
onpatient's product category is Patient Portal / Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLACAEAA, Patient Portals & Self-Service Access, with a secondary code of HLACAAAB, Ambulatory & Physician Practice EHRs. Its NAICS code is 6219 and its SIC code is 8000.