RH Freight

What RH Freight does

RH Freight, operating as R.H Freight & Customs Brokers Pty Ltd, is an Australian freight forwarding and customs brokerage company headquartered in Padstow, New South Wales, and operating continuously since 2005. The company provides a horizontal suite of international and domestic logistics services to importers, exporters, e-commerce businesses, dangerous goods shippers, project cargo clients, and special-events organizers. Core offerings include air, sea, and road freight forwarding (FCL, LCL, RORO, break-bulk, charters), in-house customs brokerage with quarantine consultancy, door-to-door logistics and cartage, warehousing (general, food-grade, cold storage, 3PL), dangerous goods handling across all classes including explosives and radioactive material, e-commerce parcel services, project cargo, and special-events logistics including Carnet document handling.

The underlying technology stack is built around industry-standard platforms rather than proprietary systems. CargoWise ediEnterprise serves as the core freight management solution for bookings, cartage, transport, shipping, customs, and warehousing, with real-time data exchange to agents and customers. Logixboard provides the customer-facing Shipment Visibility Platform launched in 2023, offering 24/7 shipment status lookup, order and invoice management, document centralization, and supply chain analytics. Affiliated warehouses use modern WMS systems with scanning, labeling, and computerized inventory control. The company also maintains electronic links to the Australian Customs Service, Australian Quarantine Inspection Service, and Integrated Customs Service for real-time compliance updates.

RH Freight operates on a sales-led, quote-based business model with no publicly disclosed pricing or rate cards. Customers request quotes via online forms or a toll-free number (1300 984 655) and receive responses within 24 hours. Revenue streams span transaction-fee freight forwarding, professional-services customs brokerage and consultancy, and managed-services warehousing/3PL. The company is privately held, founder/management-controlled, and bootstrapped with no disclosed external funding. Service coverage spans all Australian states and territories through offices in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, Darwin, Port Headland, and Dampier, with global reach delivered through airline and shipping-line partnerships plus membership in the World Cargo Alliance. Multiple accreditations — Australian Quarantine Service, AACA, IATA, and DG sea/air compliance — underwrite the regulated verticals.

Name

RH Freight

Legal name

RH FREIGHT & CUSTOMS BROKERS PTY LTD

Website

https://rhfreight.com.au

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

RH Freight is an Australian freight forwarding and customs brokerage firm serving importers, exporters, and shippers with air, sea, and road freight, in-house customs clearance, dangerous goods handling, warehousing, and e-commerce logistics across Australia and globally.

Ownership category

akta.pro rank

Product category

Freight Forwarding and Logistics Services

NAICS

Freight Transportation Arrangement (488510), Specialized Freight (except Used Goods) Trucking, Long-Distance (48423), Warehousing and Storage (493)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking (No Local) (4213), Public Warehousing & Storage (4220)

akta.pro primary industry

General Cargo Air Freight Forwarding (Airport-to-Airport / Door-to-Door) (TLACAAAA)

akta.pro secondary industries

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG), Cross-Border Trucking & Border Transfer (Linehaul, Transloading) (TLACACAC), Export/Import Documentation Preparation (Commercial Invoice, Packing List, Shipper’s Letter of Instruction) (TLACAHAD), E-commerce Cross-Border Air Parcel Forwarding (DDP/DDU, De Minimis) (TLACAAAJ), Frozen Freight Forwarding (TLACAMAB)

Keywords

• International freight forwarding
• Customs brokerage services
• Dangerous goods logistics
• Warehousing and storage
• Project cargo logistics

Headquarters

HQ city

Padstow

HQ country

Australia

HQ region

Oceania

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. International Freight Forwarding: Air, sea, road and transport freight forwarding services including FCL, LCL consolidation, RORO, break-bulk, and part/full charters for importing and exporting goods globally.
2. Customs Brokerage: In-house customs brokers providing customs clearance, quarantine procedures, tariff advice, duty drawback, and trade compliance consultancy services.
3. Logistics and Transportation: Door-to-door logistics services, domestic transport using semi trailers, side loaders, heavy lifts, and direct cab trucks. Includes cartage and distribution services.
4. Warehousing and Storage: Flexible storage solutions including general, food-grade, cold storage, and third-party logistics (3PL) warehouse services. Value-added services include pick and pack, packaging, quality control, and e-commerce fulfillment.
5. E-Commerce Services: Express, overnight and economy door-to-door services for small packages and online ordering. Includes customs brokerage for small value items.
6. Dangerous Goods Handling: Specialized handling of dangerous goods including all classes (Explosives and Radioactive Material) for international and national air and sea cargo, transport, project logistics, consultancy and warehousing.
7. Customs Consultancy: Consultancy services including tariff advice, tariff concessions, GST deferral schemes, AUFTA/FTA fulfillment, quarantine consulting, temporary imports, and customs audits.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

RH Freight is an Australian freight forwarding and customs brokerage company that moves cargo internationally and domestically via air, sea, and road transport. The company offers in-house customs brokerage, dangerous goods handling (IATA and AACA accredited), warehousing with cold storage and 3PL capabilities, project cargo and break-bulk services, e-commerce logistics, and special events transport. The business operates on a sales-led model with quote-based pricing and a 24-hour quote response commitment.

Product overview

RH Freight & Customs Brokers is a freight forwarding and logistics company offering a comprehensive suite of integrated services. The core offering includes Air, Sea, and Land Freight forwarding services, complemented by in-house Customs Brokerage and specialized Dangerous Goods handling. Additional services encompass Break Bulk/Project Cargo logistics, Special Events logistics, E-Commerce solutions, and Warehousing & Storage (including cold storage and 3PL). The company provides a Shipment Visibility Platform powered by Logixboard for customer-facing shipment tracking and supply chain analytics. The product portfolio is structured around the core freight forwarding and customs clearance services, with specialized handling capabilities and customer-facing digital tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Freight Services
• Sea Freight Services
• Road Freight and Cartage
• Customs Brokerage
• Logistics and Distribution
• Dangerous Goods Handling
• E-Commerce Logistics Solutions
• Project Cargo and Break Bulk
• Special Events Logistics
• Warehousing and Storage
• Shipment Visibility Platform

Quantifiable outcome

• Response within 24 hours for quote requests
• +1 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• CargoWise (ediEnterprise)coreTechnology or IntegrationRH Freight uses ediEnterprise from CargoWise as their core Freight Management Solution. It is a complete global freight solution to manage bookings, local cartage, transport, shipping, customs, warehousing and more. The system enables real-time data exchange with agents, customers and other partners.
• LogixboardcoreTechnology or IntegrationLogixboard provides RH Freight's shipment visibility platform. Features include 24/7 shipment status lookup, order and invoice management, document centralization, and supply chain analytics. Customers can sign in to track shipments and access executive summaries.
• World Cargo Alliance (WCA)coreStrategic or Co-development PartnerWCA logo displayed on About page indicating membership/partnership in the World Cargo Alliance network, providing global freight forwarding network access.
• FT AllianceminorStrategic or Co-development PartnerListed in Industry Links on the Info page. FT Alliance is an industry network/association for freight forwarders.
• Australian Quarantine Service (Department of Agriculture, Fisheries and Forestry)coreOthersRH Freight & Customs Brokers and their customs brokers are accredited by the Australian Quarantine Service. This government accreditation is essential for minimizing risk of prohibited items entering Australia and is a core regulatory requirement for their customs brokerage services.
• Airline PartnerscoreChannel Partner/ Reseller/ DistributorRH Freight uses the world's most dependable airlines to expedite freight to and from Australia and globally. They handle part and full charters, consolidated pallets and individual packages through airline partnerships.
• Shipping Line PartnerscoreChannel Partner/ Reseller/ DistributorRH Freight has a network of reliable shipping lines that transport freight to and from any international port. Services include FCL, LCL consolidation, RORO and break-bulk options.

Scale indicators3 records

Recent moves3 records

Expansion highlights5 records

Direct peers

• Blue Water Shipping: Denmark-headquartered freight forwarder with strong project cargo, break-bulk, and DG expertise and Australia-Pacific operations. Comparable in its niche focus on project and special-handling cargo rather than pure commodity forwarding.
• Mondiale Freight Services: Australasian freight forwarder covering Australia and New Zealand with international air/ocean, customs, and specialized services. Comparable mid-market forwarder profile serving similar importer/exporter segments in the trans-Tasman region.
• Mainfreight Australia: Mid-tier international and domestic freight forwarder with operations across Australia and New Zealand. Highly comparable as a multi-modal (air, sea, road) forwarder with warehousing and customs-adjacent services targeting similar SME and mid-market importer/exporter customers.
• Fox Global Logistics: Australian-owned international freight forwarder offering air, sea, and road forwarding with customs brokerage. Directly comparable in scale, ownership profile (private Australian), and service breadth including e-commerce and project cargo.

Broad incumbents

• Kuehne+Nagel (Australia): Global top-3 freight forwarder with strong Australian presence across air, ocean, road, customs brokerage, and contract logistics. Overlapping service categories but with substantially larger global network and enterprise customer base.
• Toll Group: One of Australia's largest logistics providers offering global freight forwarding, warehousing, and specialized transport. Comparable service portfolio but materially larger scale and broader geographic footprint than RH Freight.
• DHL Global Forwarding (Australia): Global freight forwarding division of Deutsche Post DHL with a major Australian presence covering air, ocean, road, customs, and DG. Overlaps with RH Freight's core service mix but operates at significantly greater scale and brand recognition.
• CEVA Logistics: Global 3PL and freight forwarder (CMA CGM subsidiary) with significant Australian operations in contract logistics, ocean/air forwarding, and customs. Comparable in warehousing and forwarding but operates at far greater scale.
• DB Schenker (Australia): Global freight forwarder and logistics provider with Australian operations in air, sea, road, and customs. Comparable multi-modal offering and DG capabilities, but with deeper international lane coverage and larger enterprise contracts.

Emerging players

• Flexport: Digital-native global freight forwarder offering online booking, real-time visibility, and supply chain analytics. Competes with traditional forwarders like RH Freight for digitally-engaged SME and mid-market shippers seeking self-service tools.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RH Freight