Master Clean

What Master Clean does

Master Clean, Inc. is a privately held, family-owned commercial and residential cleaning services company headquartered at 415 Dixon Ave, Elgin, Illinois. Established over 45 years ago (1979 per company history data) and family-owned for the past 40 years, the company serves customers across seven Chicagoland counties — Kane, Cook, DeKalb, DuPage, Lake, McHenry, and Will — covering 75+ municipalities. Service delivery is built around truck-mounted hot water extraction equipment capable of heating water to 212-230°F and Hilsonic Ultra-Sonic blind cleaning technology, with technicians DuPont-licensed for Stain Master carpet care and certified as 3M Scotchgard applicators.

The product portfolio spans commercial and residential cleaning across carpet and rugs, tile and grout, air ducts, window blinds, and furniture/upholstery, supplemented by recurring janitorial service contracts, quarterly preventative maintenance programs, electrostatic disinfecting, pressure washing, and 24/7 emergency restoration for fire, flood, mold, smoke, and storm damage. Revenue is generated through quote-based per-job pricing (one-time and on-demand services) and subscription/recurring contracts (janitorial agreements and quarterly maintenance packages); payment is accepted via cash, check, and credit card, with a 3.5% surcharge on card payments. Distribution is direct-to-customer via phone (847.741.3090), website quote request forms, and on-site service delivery, with customer acquisition driven primarily by word-of-mouth referrals, Google and Yelp reviews, and Elgin Area Chamber of Commerce membership. Marketing, segmentation, and GTM motion are sales-led, targeting Commercial Businesses and Residential Homeowners as primary segments with secondary exposure to Government/Institutional and Manufacturing/Industrial verticals.

Name

Master Clean

Legal name

Master Clean, Inc.

Website

https://mastercleaninc.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

11–50 employees

Short description

Master Clean, Inc. is a family-owned commercial and residential cleaning services company based in Elgin, Illinois, serving seven Chicagoland counties with carpet, tile, duct, blind, and upholstery cleaning, recurring janitorial contracts, and 24/7 emergency restoration services.

Ownership category

akta.pro rank

Product category

Commercial & Residential Cleaning Services

NAICS

Janitorial Services (561720), Carpet and Upholstery Cleaning Services (56174)

SIC

Sanitary Services (4950)

akta.pro primary industry

General Commercial Janitorial (Recurring Contract Cleaning) (BPABABAA)

akta.pro secondary industries

General Recurring House Cleaning (Whole-Home) (HSAEAAAA), Industrial & Manufacturing Facility Cleaning (IMAIADAB)

Keywords

• Commercial cleaning services
• Residential cleaning services
• Carpet and rug cleaning
• Janitorial service contracts
• Emergency restoration services

Headquarters

HQ city

Elgin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Per-Job Cleaning Services: One-time and recurring cleaning services charged per job including carpet cleaning, tile & grout cleaning, air duct cleaning, blinds cleaning, and furniture/upholstery cleaning for both residential and commercial clients.
2. Janitorial Service Contracts: Recurring janitorial service contracts for commercial facilities providing regular cleaning services. The company emphasizes low turnover rates among staff to ensure consistent service delivery.
3. Emergency Restoration Services: 24/7 emergency response services for fire, flood, mold, smoke, and storm damage restoration. Available round-the-clock as second call after 911.
4. Quarterly Maintenance Programs: Preventative maintenance service packages covering floors, tile & grout, carpets, and upholstery on a quarterly basis, providing recurring revenue from commercial clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Master Clean delivers professional commercial and residential cleaning services across the Chicagoland area, including carpet and rug cleaning, tile and grout restoration, air duct cleaning, ultrasonic blind cleaning, furniture and upholstery cleaning, recurring janitorial contracts, and 24/7 emergency restoration for fire, flood, mold, and storm damage. The company operates as a full-service one-stop cleaning provider using truck-mounted hot water extraction and Hilsonic Ultra-Sonic technology with DuPont-licensed technicians.

Product overview

Master Clean is a commercial and residential cleaning services company offering a comprehensive portfolio of specialized cleaning and restoration services. The product portfolio consists of Commercial Cleaning Services (carpet & rug, tile & grout, air duct, blinds, furniture & upholstery cleaning), Janitorial Service Contracts, and Maintenance Programs for commercial clients; Residential Cleaning Services mirroring the commercial offerings for homes; and 24/7 Emergency Restoration Services for fire, flood, mold, and storm damage. The company operates as a single unified service provider rather than a modular software platform, with services ranging from routine maintenance to specialized treatments including Scotch Guard protection, Ultra-Sonic blinds cleaning technology, stone floor polishing, and leather furniture restoration.

Differentiator

Problem solved

Functional benefit

Products and services

• Carpet & Rug Cleaning Professional carpet and rug cleaning services for both commercial properties and homes using DuPont-licensed certified technicians, truck-mounted hot water extraction equipment heating water to 212-230°F, with Scotchgard protection and deodorizing.
• Tile & Grout Cleaning & Restoration Expert tile and grout cleaning, stone floor care (granite, marble, terrazzo, travertine), tile repairs, grout cleaning, and vinyl/linoleum floor stripping and resealing for both commercial and residential clients.
• Air Duct Cleaning Comprehensive air and duct cleaning services that eliminate dust, pollen, and bacteria to improve indoor air quality and HVAC efficiency for commercial buildings and homes, including dryer vent cleaning.
• Ultrasonic Blinds Cleaning Office and residential blinds cleaning using Hilsonic Ultra-Sonic technology to clean venetian, vertical, and external window blinds, with optional quarterly blind sanitizing maintenance program.
• Furniture & Upholstery Cleaning Professional upholstery cleaning and protection services for office and home furniture including sofas, chairs, ottomans, and leather furniture restoration with ScotchGard protection.
• Janitorial Service Contracts Comprehensive janitorial contract services providing daily office cleaning, floor care (VCT, tile, ceramic), pressure washing, exterior cleaning, and electrostatic disinfecting for government, education, manufacturing, healthcare, retail, and other commercial industries.
• Quarterly Maintenance Programs Quarterly preventative maintenance services covering carpet cleaning, upholstery cleaning, tile and grout, vinyl and VCT cleaning, floor waxing and repolishing, leather furniture restoration, air duct cleaning, and daytime cleaning schedules for commercial and residential clients.
• 24/7 Emergency Restoration Services 24/7 emergency response for fire and smoke restoration, flood and water restoration, mold remediation, and storm damage cleanup available round-the-clock for commercial and residential clients.

Quantifiable outcome

• Carpets typically dry in 6-10 hours (up to 24 hours depending on conditions)
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• DuPontcoreTechnology or IntegrationMaster Clean is licensed by DuPont to clean and maintain Stain Master carpets. This certification ensures technicians are properly trained and authorized to perform DuPont-approved cleaning methods on Stain Master carpeting.
• 3M ScotchgardcoreTechnology or IntegrationAuthorized provider of 3M Scotchgard carpet and upholstery protectant services. The Scotchgard protector is applied after cleaning to improve carpet fiber's resistance to water and oil-based stains.
• BSCAI (Building Service Contractors Association International)minorOthersProfessional membership organization for building service contractors providing industry resources, training, and networking opportunities.
• Elgin Area Chamber of CommerceminorOthersLocal chamber of commerce membership providing networking, business credibility, and community involvement opportunities in the Elgin and Kane County area.
• HilsoniccoreTechnology or IntegrationProvider of Ultra-Sonic blind cleaning machines used by Master Clean for comprehensive cleaning of venetian, vertical, and external window blinds using ultrasonic technology.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Chem-Dry: Large carpet and upholstery cleaning franchise network using proprietary hot carbonating extraction. Competes directly with Master Clean's residential and commercial carpet cleaning offerings.
• PuroClean: National franchise specializing in property damage emergency restoration (water, fire, mold, biohazard). Directly competes with Master Clean's 24/7 emergency restoration line in the same geographies.
• Jan-Pro Cleaning Systems: Commercial cleaning franchise focused on janitorial contracts for offices, medical, and commercial facilities. Directly comparable to Master Clean's janitorial service contract business.
• Anago Cleaning Systems: Commercial cleaning franchise specializing in janitorial services for offices, medical, and retail. Comparable commercial janitorial contract model with regional franchisee structure.
• Stanley Steemer: National carpet, tile, and upholstery cleaning franchise with truck-mounted hot water extraction equipment. Directly comparable to Master Clean's core carpet and upholstery cleaning services and similar technology approach.
• SERVPRO: National franchise leader in fire, water, mold, and storm damage restoration with 24/7 emergency response. Directly comparable to Master Clean's 24/7 emergency restoration service line and likely its strongest competitor in restoration.
• Coverall Health-Based Cleaning System: Commercial janitorial franchise with health-based cleaning protocols targeting offices and medical facilities. Comparable in commercial janitorial contracts and certification-driven positioning.

Emerging players

• Merry Maids: Residential house cleaning franchise owned by ServiceMaster. Partial overlap with Master Clean's residential services but does not address commercial janitorial or restoration.
• Molly Maid: National residential cleaning franchise. Comparable on residential cleaning side but does not overlap with Master Clean's commercial janitorial or specialty cleaning lines.

Broad incumbents

• ServiceMaster Clean: Established national commercial cleaning and janitorial franchise brand with broader service portfolio. Comparable as a larger incumbent in the same commercial janitorial and specialty cleaning categories Master Clean serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/master-clean-inc-
• Xx.com/MasterC58617618

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Master Clean