Inerva
Inerva Software is an Australian cloud ERP and admissions platform purpose-built for the residential aged care, retirement village, and home care sectors, serving 200+ operators and 50,000+ beds via Inerva Cloud ERP and Resident Select.
- Company typePrivate
- Founded2004
- HeadquartersLaunceston, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Inerva does
Inerva Software Pty Ltd is an Australian proprietary limited company founded circa 2004 and headquartered in Launceston, Tasmania, with regional offices in Sydney and Melbourne. The company develops and supports two cloud-based software products purpose-built for the Australian aged care sector: Inerva Cloud ERP, an integrated enterprise resource planning platform covering finance, general ledger, payroll with award interpretation, rostering, client management, billing, claims, and government reporting; and Resident Select, a sales and admissions tool that handles quoting, agreement generation (with DocuSign), CRM, enquiry tracking, and occupancy analytics. Underlying technology is a SQL-based cloud-hosted architecture with native compliance for aged care funding rules, including AN-ACC, Care Minutes, Quarterly Financial Reporting (QFR), RAD/DAP management, and Medicare reconciliation, with connectivity to Services Australia for claiming. ISO27001 accreditation and Australian-hosted infrastructure are emphasized. The platform manages approximately 50,000 beds across 500+ residential facilities for 200+ customers, with named deployments at BASScare ($70M turnover, 266 beds), Infinite Care (1,900+ residents, 17 homes), Fronditha Care (5 facilities, 1,000+ home care clients), Outlook Christian Living, Donwood, Indigo North Health, Bedingfeld Park, and Riverview Lutheran Rest Home.
Revenue is generated through annual subscription fees for Inerva Cloud ERP and Resident Select, plus professional services for implementation, data migration, and training. Pricing is custom-quoted based on facility size, bed count, and modules selected, with annual billing cadence and dedicated helpdesk support included. Go-to-market is direct enterprise and inside sales combined with a self-service demo booking workflow on the website, supplemented by content marketing (blog, customer stories, newsletter) and LinkedIn engagement. The target customer base spans residential aged care providers, retirement village operators, and home care and Support at Home providers in Australia, segmented by vertical with separate use cases for each. Integration partners include Peoplekey, Loopsafe, LeeCare, Manaad Plus, CareLynx, PageUp, Access Lightyear, Zipline, Turnpoint, and DocuSign. The company has no disclosed external funding rounds and operates as a privately held, bootstrapped entity.
Inerva firmographics
Firmographics- Name
- Inerva
- Legal name
- Inerva Software Pty Ltd
- Website
- https://inerva.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Inerva Software is an Australian cloud ERP and admissions platform purpose-built for the residential aged care, retirement village, and home care sectors, serving 200+ operators and 50,000+ beds via Inerva Cloud ERP and Resident Select.
- Ownership category
- akta.pro rank
Inerva industry classification
Industry- Product category
- Aged Care ERP Software
- NAICS
- Software Publishers (513210), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)
- akta.pro secondary industries
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), ERP Implementation & Systems Integration Services (BPAEAGAA)
Keywords
Where Inerva is headquartered
LocationHeadquarters
- HQ city
- Launceston
- HQ country
- Australia
- HQ region
- Oceania
Offices3 records
Markets served
Inerva business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Inerva Cloud ERP Subscription: Annual subscription fees for cloud-based ERP platform covering finance, payroll, rostering, and client management modules. Pricing based on facility size and modules selected. Support included with dedicated helpdesk access.
- Resident Select Subscription: Annual subscription for sales support and admissions platform. Includes quoting, agreement generation, CRM, and enquiry tracking capabilities. Pricing varies by facility size.
- Implementation and Training Services: Professional services for system implementation, data migration, configuration, and staff training. Provided during initial onboarding.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise tier for large aged care operators |
| Subscription | Annual | Mid-market tier for single to multi-facility operators |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Inerva product offering
Product offeringCore offering
Inerva develops and sells Inerva Cloud ERP, an all-in-one cloud-based ERP platform purpose-built for Australian aged care that integrates finance, payroll, rostering, client management, billing, claims, and compliance reporting. The company also sells Resident Select, a tailored sales and admissions support tool with quoting, agreement generation, CRM, and enquiry tracking capabilities, alongside Inerva Cloud Data for advanced analytics and BI integrations.
Product overview
Inerva Software offers a dual-product platform architecture consisting of Inerva Cloud ERP (a comprehensive, all-in-one enterprise resource planning system) and Resident Select (a specialized sales and admissions support tool). Inerva Cloud ERP serves as the operational core, integrating finance, payroll, rostering, client management, billing, and reporting across residential aged care, retirement villages, and home care. Resident Select functions as the customer-facing sales layer, providing quoting, agreement generation, CRM, and enquiry management that feeds into the ERP. The two products are designed to work together, with Resident Select generating quotes that automatically create resident agreements in Inerva Cloud ERP. Additional modules within Inerva Cloud ERP include dedicated roster, payroll, finance/GL, client management, analysis and reporting, and home care budget modules. Inerva Cloud Data is available as an add-on for advanced analytics.
Differentiator
Problem solved
Functional benefit
Brands
- Inerva Cloud ERP: An all-in-one cloud-based ERP platform for Australian aged care providers, covering finance, payroll, rostering, client management, billing, claims, and reporting.
- Resident Select
Products and services
- Inerva Cloud ERP An all-in-one cloud-based ERP platform for Australian aged care providers that integrates finance, payroll, rostering, client management, billing, claims, and regulatory reporting into a single system. Purpose-built for residential aged care, retirement villages, and home care with native compliance support for AN-ACC funding, Care Minutes, QFR, RAD/DAP, and Support at Home.
- Resident Select A sales and admissions support tool tailored for the aged care, home care, and retirement village industries. Provides quoting with RAD/DAP, pension, and means-tested fee calculators, automated agreement generation with DocuSign integration, enquiry and CRM pipeline tracking, and dashboards for occupancy and sales performance.
- Inerva Cloud Data An analytics add-on available to Inerva Cloud ERP customers that securely synchronises ERP data into external reporting and BI tools including Microsoft Excel, Power BI, and SQL databases. Enables custom dashboards, advanced analytics, and integration with external data warehouses.
Quantifiable outcome
- Saves 70 hours per month on bank reconciliations - reducing from 3 days to 2 hours
- +4 more outcomes
Companies that use Inerva
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Inerva technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability3 records
Feature10 records
Inerva partnerships and signals
Strategic signalScale indicators11 records
Recent moves6 records
Expansion highlights5 records
Inerva competitors and assessment
Company assessmentBroad incumbents
- SAP: SAP is a global ERP incumbent with healthcare and aged care industry solutions, often delivered through systems integration partners in Australia. While not vertically specialized, SAP competes for the same enterprise aged care ERP budgets that Inerva targets and could compress pricing for larger prospects.
- MatrixCare: MatrixCare (a ResMed company) is a large US-based provider of EHR and ERP software for skilled nursing, senior living, and home care. Broad incumbent with overlapping aged care functionality; while primarily US-focused, it sets a competitive benchmark for enterprise aged care platforms.
- PointClickCare: PointClickCare is a leading North American cloud-based EHR and care management platform for skilled nursing facilities, senior living, and home care. Broad incumbent in aged care software with substantial scale; represents the global competitive benchmark Inerva could face if expanding internationally or upmarket.
Direct peers
- AutumnCare: AutumnCare offers clinical and care management software for Australian residential aged care. Directly comparable to Inerva on the care management side, though with a narrower product scope focused on clinical/resident management rather than full ERP.
- Health Metrics: Health Metrics is an Australian provider of enterprise software solutions for residential aged care, retirement living, and home care. Directly comparable to Inerva in target customer (Australian aged care providers), ERP scope (finance, care, rostering), and regulatory specialism.
- AlayaCare: AlayaCare is a global home care and aged care platform with an Australian presence, offering scheduling, billing, and client management for home care providers. Directly comparable to Inerva's home care budget and Support at Home modules, particularly for HCP/Support at Home providers.
- LeeCare: LeeCare is an Australian aged care clinical and care management software provider. Directly comparable to Inerva's client management and care-focused modules; also listed as an Inerva integration partner, indicating close product overlap in aged care.
- Lumary: Lumary provides a care management and SaaS platform for Australian aged care, disability (NDIS), and home care providers. Comparable to Inerva in vertical focus, customer overlap (Australian aged care/home care), and cloud ERP-plus-care approach.
- Mirus Australia: Mirus (formed from the merger of iCareHealth and Mirus) is one of the most established cloud software providers for Australian residential aged care, retirement villages, and home care. Directly comparable to Inerva in customer segments, vertical specialization, and product scope across finance, care, and workforce.
Emerging players
- CareLynx: CareLynx is an Australian aged care technology provider with overlapping solutions in clinical/care management. Listed as an Inerva integration partner, suggesting complementary but partially overlapping functionality with Inerva's care management modules.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Inerva social profiles
Digital presenceInerva compliance and trust
Trust signalCompliance1 record
Inerva financial estimates
Financial estimateRevenue estimate
Valuation estimate
Inerva leadership team
Management profileNumber of profiles
Inerva funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Inerva M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Inerva
What does Inerva do?
Inerva develops and sells Inerva Cloud ERP, an all-in-one cloud-based ERP platform purpose-built for Australian aged care that integrates finance, payroll, rostering, client management, billing, claims, and compliance reporting. The company also sells Resident Select, a tailored sales and admissions support tool with quoting, agreement generation, CRM, and enquiry tracking capabilities, alongside Inerva Cloud Data for advanced analytics and BI integrations.
Is Inerva a public or private company?
Inerva is a private company. It is classified as unknown and is currently operating.
When was Inerva founded?
Inerva was founded in 2004. It employs 11 to 50 people.
Where is Inerva based?
Inerva is headquartered in Launceston, Australia, in the Oceania region.
How does Inerva make money?
Three revenue lines are on record. Inerva Cloud ERP Subscription is the primary driver. The others are resident Select Subscription and implementation and Training Services.
Who are Inerva's main competitors?
Broad incumbents on record are SAP, MatrixCare and PointClickCare. Direct peers are AutumnCare, Health Metrics, AlayaCare, LeeCare, Lumary and Mirus Australia. CareLynx is listed as an emerging player.
Does Inerva have an API?
No public API is recorded for Inerva.
What industry is Inerva in?
Inerva's product category is Aged Care ERP Software. Its primary akta.pro industry code is HDAEAEAH, Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance), with a secondary code of HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 513210 and its SIC code is 7370.