Eurocop

What Eurocop does

Eurocop d.o.o. is a privately held Croatian distributor and systems integrator of office and production printing technology, headquartered in Sveta Nedelja (Novaki, near Zagreb). Founded in 1992, it operates from a single location and serves business customers across all of Croatia — primarily commercial offices, enterprises, and print shops — through direct field sales, inside sales, equipment rental, and a technical service organization.

The company's product portfolio is structurally anchored by RICOH Europe, whose full office and production hardware stack (IM series color and black-and-white multifunction printers, Pro C7500/C5400 production presses, ScanSnap scanners, A-series interactive displays, projectors and projectors-side software) constitutes the majority of Eurocop's offering. It is layered with a complementary multi-vendor ecosystem: DocuWare for document management and intelligent document processing, Duplo (DBM-150, DC-618) for finishing, Fiery Impose for print imposition, intimus/Erema for shredders, degaussers and disintegrators, Graphtec and ROWE for large-format cutting, Secabo for heat-transfer equipment, Clairefontaine for paper, and cybersecurity software such as RICOH RansomCare (BullWall). Notable technical differentiators include the RICOH Pro C7500's 5th-station specialty-color architecture (CMYK plus metallic, neon and varnish) and the integration between Fiery Impose and the Duplo DC-618 enabling up to ~70% finishing time savings.

Eurocop operates a sales-led, quote-based go-to-market with four revenue mechanics: one-time hardware sales (MFPs, production presses, finishing, paper/media), equipment rental and leasing (zakup) with inclusive service across Croatia, professional technical support and managed print services (including RICOH @Remote device monitoring and Streamline NX authentication), and recurring software licensing/subscriptions for DocuWare, RSI, Streamline NX, @Remote and RansomCare. Customers are reached via website (eurocop.hr), LinkedIn, contact forms, and direct outreach via phone and email, with no published list pricing and no reseller or e-commerce channel.

Name

Eurocop

Legal name

Eurocop d.o.o.

Website

https://eurocop.hr

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Eurocop d.o.o. is a Croatian distributor (founded 1992) of office and production printing equipment, document management software, and finishing solutions, primarily built on RICOH hardware with DocuWare, Duplo and intimus, serving businesses and print shops across Croatia via direct sales, rental, and managed services.

Ownership category

akta.pro rank

Product category

Office Document Solutions Distribution

NAICS

Commercial Printing (except Screen and Books) (323111), Commercial and Service Industry Machinery Manufacturing (33331)

SIC

Printing Trades Machinery & Equipment (3555), Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Enterprise Content Management (ECM) Suites (HDAEAGAB)

akta.pro secondary industry

Content Governance, Compliance, Retention & eDiscovery (HDAEAGAJ)

Keywords

• Office printing equipment
• Production printing systems
• Document management software
• Managed print services
• Print finishing equipment

Headquarters

HQ city

Sveta Nedelja

HQ country

Croatia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Hardware Sales (Office & Production Printers): Sale of office multifunction printers, production presses, wide-format devices, scanners, finishing equipment (cutters, binders, laminators, booklet makers), and paper/media products. Revenue is one-time per transaction, with optional service contracts.
2. Equipment Rental / Leasing: Equipment rental (zakup) solutions for multifunction printers, production printers, envelope/insertion systems, and finishing equipment, available across Croatia with flexible terms, device replacement on breakdown, and inclusive support.
3. Service, Support & Technical Maintenance: Technical support, servicing, and maintenance services for the equipment sold and rented. Includes device monitoring (RICOH @Remote), managed print services, and on-site repair/replacement.
4. Software Licensing & Subscriptions: Sales and implementation of software solutions including document management (DocuWare), print management (RICOH Smart Integration, Streamline NX), and cybersecurity (RansomCare), which may involve licensing, subscription, or SaaS fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Eurocop d.o.o. is a Croatian value-added distributor that sells, integrates, rents, and services office and production printing equipment, document management software, and finishing systems. Its portfolio is anchored by RICOH multifunction printers and production presses, complemented by DocuWare document management, RICOH print management software, Duplo finishing equipment, and intimus data destruction hardware.

Product overview

Eurocop is a Croatian company (Eurocop d.o.o.) offering a comprehensive portfolio of office and production printing solutions, document management software, and finishing equipment. The product portfolio centers on RICOH multifunction printers (MFPs) in both color and black & white variants, ranging from compact A4 desktop devices to high-volume A3 production systems, complemented by interactive display boards (RICOH A series), production printers (RICOH Pro series), and scanners. The software offerings include DocuWare for document management and workflow automation, RICOH Streamline NX and @Remote for print fleet management, RICOH Smart Integration for cloud-based print management, and RICOH RansomCare for cybersecurity. Finishing equipment includes DUPLO booklet makers (DBM-150) and slitter/cutter/creasers (DC-618), while industrial solutions encompass intimus cardboard recyclers (PacMaster), degaussers (9000 S series), and disintegrators (DIS series) for secure data destruction. Graphtec cutting plotters and large-format cutters complete the offering for graphics professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• RICOH IM C8000 A3 Color Multifunction Printer A3 color multifunction device printing up to 80 ppm with 4800 x 2400 dpi resolution, 10.1-inch smart touchscreen, and RICOH Always Current Technology for automatic feature updates, targeting medium-to-large office environments.
• RICOH IM C7010 A3 Color Multifunction Printer A3 color multifunction device printing up to 70 ppm with 4800 x 1200 dpi resolution and automatic SPDF scanner up to 300 ipm, designed for medium-to-high volume office workflows.
• RICOH M 2310N / M 2810N A3 Black & White Multifunction Devices Compact A3 black & white multifunction devices with 23 ppm (M 2310N) and 28 ppm (M 2810N) print speeds, first print in 6.4 seconds, standard Ethernet and optional Wi-Fi (M 2810N), intended for reliable office document work.
• RICOH Pro C7500 Production Printer Production printer featuring a revolutionary 5th station enabling CMYK plus gold, silver, neon pink, neon yellow, transparent (varnish), white, and security red, with 85 ppm speed (95 ppm option) and media flexibility from 40 g/m² to 470 g/m².
• RICOH Pro C5400S / C5410S / C5400SL Production Printer Series EDP Award 2026-winning production printer series providing flexibility and intuitive operation for commercial print service providers.
• RICOH ScanSnap iX2500 Scanner Smart, fast, and compact desktop document scanner designed for modern workspaces, available with promotional pricing through Eurocop.
• RICOH A6510 / A7510 / A8610 Interactive Smart Boards Interactive flat panel displays in 65, 75, and 86-inch sizes with 4K HD display, up to 40 simultaneous touch points, Android 13.0 OS, Google EDLA certification, Wi-Fi 6, and Bluetooth 5.2 connectivity for meeting rooms and classrooms.
• DocuWare Document Management Software Intelligent document management software (DMS) providing digital archive, AI-powered automatic indexing, workflow automation, and integration with Microsoft 365 and SAP, deployable as cloud, on-premises, or hybrid.
• RICOH RansomCare Cybersecurity Software Agentless cybersecurity solution powered by BullWall providing real-time defense against ransomware threats with automatic isolation, 28 sensors, and machine learning for encryption detection.
• RICOH Streamline NX Print Management Software Centralized print and scan environment management software with secure user authentication, automated scan workflows, print job management, and Active Directory integration.
• RICOH @Remote Device Management Software Print and device fleet management software providing centralized optimization and real-time monitoring of supported devices.
• RICOH Smart Integration (RSI) Cloud Print Management Cloud platform providing applications for print, scan, device management, secure user authentication, and print cost control, with native connectivity to Dropbox, Google Drive, Microsoft 365, and Azure AD.
• Duplo DBM-150 Automatic Booklet Maker Compact automatic booklet maker performing stapling, folding, and trimming in one pass with speed up to 2400 brochures per hour, supporting A3 input for A4 and A5 booklet production.
• Duplo DC-618 Slitter / Cutter / Creaser Automated finishing device supporting up to 6 slitters, 30 cuts, and 20 creases for SRA3 format, with PC Controller software and barcode scanner integration, and up to 70% time savings via Fiery Impose integration.
• intimus PacMaster S / VS Cardboard Recycler Industrial cardboard shredder that converts corrugated cardboard waste into protective packaging filler, replacing plastic bubble wrap and reducing packaging costs (VS model offers Vario-Speed for individual cutting speed adjustment).
• intimus 9000 S Degausser High-performance degausser that erases all data from hard drives or magnetic tapes in 3 seconds using a 10,000 gauss magnetic field for secure data destruction.
• intimus DIS 600 / 1000 Disintegrator Industrial disintegrator with 260mm rotor diameter and 410mm working width for shredding paper, plastic, documents, banknotes, passports, and magnetic/optical media at security levels P-3 to P-7.
• Graphtec FC9000 Series Cutting Plotter High productivity cutting plotter series available in 75/100/140/160 cm models with digital servo drive, grit rolling configuration, and up to 50 m cutting length for graphics professionals.
• Equipment Rental / Leasing Services Customized rental (zakup) and leasing of multifunction printers, production printers, envelope/insertion systems, and finishing equipment across Croatia, with no upfront capital investment, transparent cost, and device replacement on breakdown.

Quantifiable outcome

• Up to 70% time savings in print finishing through Fiery Impose and Duplo DC-618 integration
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability8 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered core and standard.

• RICOH EuropecoreTechnology or IntegrationRICOH Europe is Eurocop's primary hardware brand partner, supplying the full range of multifunction printers (office and production), scanners, interactive whiteboards, projectors, and software solutions (Streamline NX, Smart Integration, @Remote, RansomCare) that constitute the majority of Eurocop's portfolio. The partnership includes sales, distribution, and technical support for RICOH products in Croatia.
• DocuWarecoreTechnology or IntegrationDocuWare is a leading document management system (DMS) offered by Eurocop as part of its software solutions portfolio. Eurocop is an authorized DocuWare partner, providing sales, implementation, and support for DocuWare's digital document management, e-archive, and intelligent document processing (IDP) solutions to Croatian customers.
• Duplo InternationalcoreTechnology or IntegrationDuplo International supplies finishing equipment (booklet makers, slitter/cutter/creasers, folder machines) resold and supported by Eurocop. Key products include the Duplo DBM-150 booklet maker and Duplo DC-618 finishing system, with integration into RICOH production printing workflows via Fiery Impose.
• intimus (Erema Group)standardTechnology or Integrationintimus supplies paper and media shredding equipment, degaussers, disintegrators, and the PacMaster cardboard recycling shredders that Eurocop distributes. Products serve both office security (document destruction) and industrial packaging recycling applications.
• Fiery (EFI)standardTechnology or IntegrationFiery (Electronics For Imaging) provides the Fiery Impose print imposition software integrated with RICOH production printers and Duplo finishing equipment sold by Eurocop, enabling automated print job preparation and finishing workflows.
• ClairefontainestandardTechnology or IntegrationClairefontaine supplies premium office and graphic papers, envelopes, and paper stationery that Eurocop includes in its office and graphic paper product category.
• Graphtec EuropestandardTechnology or IntegrationGraphtec Europe supplies cutting plotters and flatbed cutting systems (FCX and FC/CE9000 series) resold by Eurocop as part of its large-format finishing equipment portfolio.
• ROWEstandardTechnology or IntegrationROWE supplies large-format document cutters and cutting systems that Eurocop includes in its wide-format finishing equipment product line.
• SecabostandardTechnology or IntegrationSecabo supplies vinyl cutters and heat presses that Eurocop resells as part of its large-format finishing and specialty printing equipment offering.
• Ricoh RansomCare / BullWallstandardTechnology or IntegrationRICOH RansomCare, powered by BullWall, is a cybersecurity software solution for ransomware defense offered by Eurocop as part of its software portfolio, providing agentless real-time monitoring and automatic isolation of compromised devices.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Canon: Canon's office imaging division competes directly with RICOH for multifunction printer and production press deals in Croatia, distributed through authorized channel partners. Canon targets overlapping enterprise, government, and print-for-pay segments, making it a substitutable incumbent for the same customer set.
• Xerox: Xerox is a global incumbent in office and production printing hardware and managed print services, the same categories Eurocop sells in Croatia. It reaches Croatian enterprise customers through its own direct and channel network, making it a direct competitive option for the same buyers.
• Ricoh: Ricoh is Eurocop's primary hardware and software vendor and the dominant OEM in the same office and production print equipment category that Eurocop distributes. Ricoh competes globally (and increasingly directly in some CEE markets) in the same product categories — multifunction printers, production presses, print management software — that define Eurocop's portfolio.
• DocuWare: DocuWare is the document management software vendor that Eurocop distributes and implements in Croatia. As the platform owner, DocuWare sets product direction and partner economics that Eurocop depends on; it could expand direct sales or onboard competing partners, posing a competitive channel risk.
• Lexmark: Lexmark competes in the office printing and managed print services space with a strong channel-driven model in Europe. It addresses the same enterprise customers Eurocop serves and would be evaluated alongside RICOH offerings in Croatian print equipment tenders.
• Brother Industries: Brother is a major vendor of office printers, multifunction devices, and scanners sold through retail and B2B channels across Europe. It targets the same SMB and SOHO print customers as Eurocop's RICOH-based offering, making it a credible alternative in cost-sensitive segments.
• HP (Imaging & Printing): HP's Print business is the largest global competitor in office and production printing hardware and managed print services. HP distributes via a mix of direct and partner channels in Croatia and competes for the same enterprise, public-sector, and print-for-pay deals as Eurocop.
• Konica Minolta: Konica Minolta is a major OEM competitor to RICOH in office multifunction printers and production print, typically distributed in Croatia and other CEE countries through its own authorized partner network. It competes head-to-head for many of the same enterprise and print-shop customers that Eurocop targets.
• Kyocera: Kyocera Document Solutions is a global OEM of multifunction printers and document management solutions with channel partners across Europe. It competes with Eurocop's RICOH-led offering for entry-to-mid-range office print deals in the Croatian SME and enterprise segments.
• Duplo International: Duplo is the OEM of finishing equipment (booklet makers, slitter/cutter/creasers) that Eurocop distributes and integrates with RICOH presses via Fiery Impose. As both supplier and indirect competitor, Duplo competes for the same print-shop budgets and shapes the product roadmap Eurocop relies on.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/eurocop-ltd
• Facebookfacebook.com/eurocop.hr

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eurocop