Andrew Craig Estate Agents

What Andrew Craig Estate Agents does

Andrew Craig Estate Agents is a family-owned and managed estate and lettings agency headquartered in Gateshead, North East England, founded in 1990 by Andrew Craig, who continues to serve as Managing Director alongside his daughters. The firm operates a multi-branch retail network of 10 offices spanning South Shields, Gateshead, Sunderland, Gosforth, Low Fell, Jarrow, Hebburn, Birtley, Boldon, Chester-le-Street, and Whickham, supported by specialist desks for Land & New Homes, Auctions, Property Management, and Mortgages Now, and employs over 80 team members. Its service portfolio covers residential sales, residential lettings and full property management, commercial property, land and new homes, auctions, and ancillary services (mortgage advice via Mortgages Now, conveyancing referrals, and surveys/valuations), and it is regulated by RICS, ARLA Propertymark, and the Property Redress Scheme.

The business operates a hybrid revenue model combining transaction-based estate agency commissions, recurring full-management and letting fees, auction fees, and referral/advice income from mortgage and conveyancing partners. Distribution is anchored by the physical branch network and amplified through integrations with the three major UK property portals (Rightmove, Zoopla, On The Market), the company's own website, social channels, and targeted e-marketing, with a database of thousands of registered buyers feeding lead generation. The underlying technology stack is a conventional agency operating platform — MRI for property management, Sage for accounting, Fixflo for tenant repairs, Agents Property Auction for online auctions, and a stack of marketing/CRM vendors (Brief Your Market, Acaboom, Sort Refer, Feefo, Move With Us) — with no disclosed AI/ML or proprietary data science layer. The corporate group is structured into six wholly-owned subsidiaries (Andrew Craig Lettings LLP, Places Mortgages LLP, Mortgages Now Ltd, Andrew Craig (LNH) LLP, Angel Building Services NE Ltd, and YBS (SL) Ltd) operating from the registered office at Albert House, Albert Drive, Gateshead.

Name

Andrew Craig Estate Agents

Legal name

Andrew Craig Limited

Website

https://andrewcraig.co.uk

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

101–250 employees

Short description

Andrew Craig Estate Agents is a family-owned residential and commercial property agency founded in 1990, operating 10 branches across North East England with 80+ staff and offering sales, lettings, property management, auctions, land & new homes, and mortgage advisory services.

Ownership category

akta.pro rank

Product category

Residential Real Estate Agency Services

NAICS

Offices of Real Estate Agents and Brokers (53121), Offices of Real Estate Agents and Brokers (5312), Residential Property Managers (531311), Real Estate Property Managers (53131), Mortgage and Nonmortgage Loan Brokers (522310)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500), Operators Of Apartment Buildings (6513)

akta.pro primary industry

Traditional Residential Brokerage (Existing Homes) (BPAJAAAA)

akta.pro secondary industries

Residential Investment Property Brokerage (SFR/Small Multifamily) (BPAJAAAE), Property Management Advisory & Leasing Administration (FSAEAJAN), Tenant Representation & Corporate Services Brokerage (BPAJABAJ), Real Estate Auction Services (FSAEAJAL)

Keywords

• Residential property sales
• Property lettings services
• Property management services
• Mortgage advisory services
• Property auction services

Headquarters

HQ city

Fulwell

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Property Sales (Estate Agency): Commission-based estate agency services for residential property sales across the North East. Sellers pay fees for valuation, listing, marketing, and sale completion services.
2. Lettings and Property Management: Full management and letting services for landlords including tenant finding, rent collection, property maintenance, and compliance management. Dedicated property managers assigned to both landlords and tenants.
3. Auction Services: Property auction services for both buying and selling properties, including online auction platforms
4. Mortgage Services: Partnership with Mortgages Now providing expert mortgage and protection advice with access to over 12,000 products from 90+ lenders

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Andrew Craig Estate Agents is a family-owned estate and lettings agency operating across North East England through 10 local branches with over 80 team members. The company provides residential property sales, lettings and property management, mortgage advisory (via Mortgages Now partnership), conveyancing referrals, property auctions, commercial property services, and land/new homes services. It also offers supplementary tools such as stamp duty and rental yield calculators, instant online valuations, property alerts, and area guides.

Product overview

Andrew Craig Estate Agents is a family-owned estate and lettings agency offering a unified property services platform for the North East England market. The core offering consists of residential property sales, lettings, commercial services, land and new homes, and auction services. Additional modules include mortgage services (via Mortgages Now partnership), conveyancing (via Move With Us), and full property management with dedicated managers. Supporting tools include Market Plus (enhanced listings), stamp duty calculator, rental yield calculator, instant valuation, area guides, and property alert registration. The company operates across 10 local branches with over 80 team members serving buyers, sellers, landlords, and tenants.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Sales Estate agency services for residential property sales, helping buyers and sellers complete property transactions in the North East England market with valuation, listing, marketing, and sale completion support.
• Property Lettings Residential rental property services including tenant finding, marketing of rental properties, and tenancy setup for landlords in North East England.
• Property Management Full management service for landlords including a dedicated property manager, tenant coordination, rent collection, maintenance handling, and regulatory compliance.
• Land & New Homes Specialized services for new build properties and land sales, covering current developments, land acquisition, and new homes marketing for landowners and developers.
• Auction Services Property auction services for buying and selling properties via auction, including online auction platform listings and dedicated auctions office support.
• Commercial Property Services Commercial property sales and lettings services for business owners and investors seeking commercial premises for sale or to let.
• Mortgage Services Expert mortgage and protection advice through the Mortgages Now partnership, offering access to over 12,000 mortgage products from 90+ lenders, available in-branch, virtually, or at the client's home.
• Conveyancing Services Conveyancing referral services connecting buyers and sellers with panel law firms through the Move With Us network for legal property transaction support.
• Market Plus Enhanced property listing service offering additional marketing exposure with a free second listing for sellers seeking maximum visibility for their property.
• Surveys & Valuations Property survey and valuation services provided to buyers and sellers requiring professional property assessments.

Quantifiable outcome

• 4.71* Google rating based on 1053 reviews demonstrating high customer satisfaction
• +2 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• Mortgages NowcoreStrategic or Co-development PartnerPartnership providing expert mortgage and protection advice to Andrew Craig clients. Mortgages Now has access to over 12,000 mortgage products from over 90 lenders across the UK. They offer mortgage advice in Andrew Craig branches, virtually, or at the client's home.
• RightmovecoreGTM or Marketing PartnerMajor UK property portal where Andrew Craig advertises all property listings for maximum exposure to property seekers
• ZooplacoreGTM or Marketing PartnerMajor UK property portal where Andrew Craig advertises all property listings for maximum exposure to property seekers
• On The MarketcoreGTM or Marketing PartnerProperty portal where Andrew Craig advertises property listings alongside Rightmove and Zoopla for comprehensive market coverage
• FixfloTechnology or IntegrationTenant repair request management system allowing tenants to submit maintenance issues online

Scale indicators6 records

Recent moves1 record

Expansion highlights6 records

Emerging players

• Purplebricks: A UK hybrid/online estate agent offering flat-fee sales and lettings services. A disruptive peer to traditional branch-based firms like Andrew Craig, putting pressure on fee economics and consumer expectations.
• Yopa: A UK online estate agency combining a local agent with a digital platform, competing directly with traditional high-street agents. Comparable to Andrew Craig in serving residential buyers and sellers but with a fundamentally different cost model.

Direct peers

• Hunters Property Group: A UK-wide estate agency network offering residential sales, lettings, and mortgage services through a branch-based model. Directly comparable to Andrew Craig in service mix and customer segments, though operating across more UK regions.
• Reeds Rains: A UK estate and lettings agency with a national branch network offering residential sales, lettings, and mortgage services. Owned by Connells Group. Comparable to Andrew Craig in service mix and customer base, though at larger scale.
• Chestertons: A long-established UK estate and lettings agency with branches across London and the South East, offering residential sales, lettings, and property management. Comparable to Andrew Craig as a traditional multi-service regional operator with similar customer segments.
• Belvoir Group: UK franchised estate agency and lettings specialist with a network of offices offering sales, lettings, and property management. Closely comparable to Andrew Craig in offering a multi-service residential platform with a strong letting/property management emphasis.
• Martin & Co: UK lettings and estate agency franchise with a national network focused on residential sales, lettings, and property management. Comparable to Andrew Craig in revenue mix with a heavier weighting toward recurring lettings and management income.
• Your Move: One of the UK's largest estate and lettings agency brands, owned by Connells Group, offering residential sales, lettings, and mortgage services through a national branch network. Directly comparable in service breadth to Andrew Craig.

Broad incumbents

• Connells Group: The UK's largest estate and lettings agency group, operating multiple high-street brands across residential sales, lettings, and mortgages. Comparable to Andrew Craig across the full residential services stack but at vastly greater scale and with national rather than regional reach.
• Savills: A global real estate services firm with a substantial UK residential sales and lettings business. Overlaps with Andrew Craig in residential brokerage and property management, but operates at much higher price points and a broader geographic and service scope.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/andrewcraiglive
• LinkedInlinkedin.com/company/andrew-craig-estate-agents
• Instagraminstagram.com/andrewcraiglive
• Xx.com/andrewcraiglive

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andrew Craig Estate Agents