Ingress
Ingress GmbH is a Hamburg-based, founder-owned SaaS company founded in 2004 that provides keyingress, a multichannel survey and feedback platform unifying online, offline, CATI, and panel management. It serves 400+ market research firms, enterprises, and public-sector buyers across the DACH region.
- Company typePrivate
- Founded2004
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Ingress does
Ingress GmbH is a Hamburg-based, privately held software company founded in 2004 as a university spin-off by Christian Decker and Dr. Oliver Kohrmann. The company builds keyingress, a cloud-based multichannel survey and feedback platform that unifies Online, Offline (mobilingress mobile app), Telephone/CATI (callingress), and Panel management (panelingress) under a single questionnaire and data model, with an integrated Dashboard module for real-time visualization. Its customer base of 400+ companies spans global market research firms (Kantar, Ipsos, YouGov, GfK, Bilendi), DACH enterprises (Vodafone, KfW, Statista, regional Sparkassen), and German public-sector buyers (Bundesagentur für Arbeit, Hochschule Heilbronn), served through a three-tier pricing model — SaaS subscription from €295/month, project-based usage pricing, and on-premise perpetual licenses starting at €15,000 — supplemented by professional services.
The platform is differentiated by ISO 27001 certification held since 2018, exclusive use of German data centers, and full GDPR compliance with documented technical and organizational measures, making it well-suited for DACH enterprise and public-sector procurement. Ingress operates a product-led growth model with a free two-week demo and self-service onboarding, complemented by enterprise direct sales and industry event presence (IIEX Europe, ESOMAR Congress, succeet/Research & Results). Recent product development has focused on an AI feature layer launched in March 2026 — including KI-Assistent, KI-Textanalyse for open-ended response evaluation, KI-Fragebogenerstellung that converts Word documents into questionnaire scripts, and KI-Übersetzung via DeepL/Google Translate — together with a broad integration ecosystem spanning dialer vendors, panel marketplaces, payment rails, and quality-AI partners.
Revenue is not publicly disclosed; the company is bootstrapped with no external investors, 11–50 employees, and a 20-year operating history. Scale signals include 20 million interviews and 300 million emails processed through the platform in 2025.
Ingress firmographics
Firmographics- Name
- Ingress
- Legal name
- Ingress GmbH
- Website
- https://ingress.de
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Ingress GmbH is a Hamburg-based, founder-owned SaaS company founded in 2004 that provides keyingress, a multichannel survey and feedback platform unifying online, offline, CATI, and panel management. It serves 400+ market research firms, enterprises, and public-sector buyers across the DACH region.
- Ownership category
- akta.pro rank
Ingress industry classification
Industry- Product category
- Survey and Feedback Software (Market Research Technology)
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
- akta.pro secondary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
Keywords
Where Ingress is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Ingress business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription (Cloud-based): Annual or project-based cloud subscription with included interview volumes. SaaS variant includes hosting, backups, updates, and support.
- Per-Interview Pricing: Usage-based pricing per completed interview on project-based and some SaaS plans. Additional interviews charged separately.
- On-Premise License: One-time perpetual license fee for self-hosted deployment. Customer handles server maintenance and backups. Service contract required for support and updates.
- Professional Services: Additional services including questionnaire programming, online reporting setup, dashboard creation, panel setup, and project management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS Annual - Full cloud subscription with monthly interview allocation |
| Usage-based | Pay-as-you-go | Project-based SaaS - For single projects with usage-based billing |
| One time/ perpetual license | Multi-year contract | On-Premise - Self-hosted perpetual license |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Ingress product offering
Product offeringCore offering
Ingress develops and sells keyingress, a cloud-based multichannel survey software platform that enables organizations to conduct online, offline (mobile), telephone (CATI), and panel-based feedback projects through a single unified system. The core offering is modular — Online is the foundation, and Offline, CATI, Panel, and Dashboard modules are added as needed — with AI-assisted features for questionnaire creation, open-ended text analysis, and multilingual translation. Deployment options include SaaS cloud subscriptions, project-based usage billing, and on-premise perpetual licenses, supported by optional professional services for questionnaire programming, panel setup, and reporting.
Product overview
Ingress provides keyingress, a cloud-based multichannel feedback and survey software platform with modular architecture. The core platform keyingress serves as the central system supporting multiple survey channels: Online surveys, mobilingress (offline mobile surveys), callingress (CATI telephone interviews), and panelingress (panel management), all with integrated Dashboard visualization. Additional tools include plain2form scripting for advanced questionnaire programming, KI-Assistent (AI Assistant) for workflow automation, KI-Textanalyse (AI text analysis) for open-ended response evaluation, KI-Übersetzung (AI translation) for multilingual surveys, and the Einladungsmanager (Invitation Manager) for recruitment. The platform supports flexible deployment as SaaS cloud or On-Premise solutions with ISO 27001 certified security.
Differentiator
Problem solved
Functional benefit
Brands
- keyingress: Main multichannel survey software platform by Ingress. A comprehensive toolbox covering Online surveys, Offline mobile surveys, CATI telephone surveys, and Panel management with an integrated Dashboard.
- panelingress
- callingress
- mobilingress
- Einladungsmanager
Products and services
- keyingress Central cloud-based multichannel survey software platform serving as the foundation of the Ingress product line. Enables online, offline, telephone (CATI), and panel-based surveys through a unified system with integrated reporting and dashboard capabilities. Targeted at market research institutes, enterprises, HR departments, and call centers conducting professional feedback projects.
- Online Survey Module Module for conducting web-based online surveys (simple and complex), with participant recruitment via email, website intercepts, or panels, and real-time online reporting. Forms the base channel of the keyingress platform and integrates with the Panel, Dashboard, and other add-on modules.
- mobilingress (Offline Mobile Survey App) Offline survey app for mobile data collection on smartphones, tablets, and laptops without an internet connection, with automatic data synchronization when connectivity is restored. Designed for in-person field surveys at point of sale, trade shows, and locations without network coverage. Targeted at market research field teams and CX measurement at physical touchpoints.
- callingress (CATI / Telephone Interviewing Module) Integrated CATI module for efficient telephone interviews. Interviewers use standard browsers with automatic participant display and integrated dialer connectivity. Includes sample management, quota control, and supervisor monitoring functions for large telephone survey projects.
- panelingress (Panel Management Software) Panel management software for building and operating online panels — including customer panels, market research panels, and communities. Covers the entire survey process from questionnaire creation, automatic participant invitation, incentivization, and evaluation, with quality functions to ensure valid results and high panel quality.
- Dashboard Module Dashboard extension for real-time data visualization using drag-and-drop widgets, seamlessly integrated into keyingress. Includes over 30 predefined widgets, NPS calculation, rolling time series, and data from all survey channels (online, offline, CATI, panel) plus metadata and sample data.
- Einladungsmanager (Invitation Manager / Recruitment Solution) Recruitment software for test studios and qualitative research projects, enabling organizations to recruit and manage test subjects for focus groups or product tests. Includes customizable respondent database with full web-based integration into keyingress.
Quantifiable outcome
- 20 million interviews conducted and 300 million emails sent via platform in 2025
- +2 more outcomes
Companies that use Ingress
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
Ingress technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration25 records
AI capability5 records
Feature8 records
Ingress partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- AuthensiscoreProvides the Achat dialer system integrated into keyingress for automated telephone dialing. Achat is one of the leading dialers used in telephone studios. Seamlessly integrated via interface connection.
- Enghouse InteractivecoreProvides the Elsbeth dialer system integrated into keyingress. Known for excellent performance and functionality. Full dialer control and configuration available through keyingress.
- EmerteccoreProvides the Invade dialer system, particularly popular internationally. Integrated seamlessly into keyingress via interface. Offers excellent scaling options and support.
- Riecke-ServiceminorLong-standing partnership for data tabulation, coding, and charting services. Provides professional evaluation reporting and presentation of survey results.
- YestyminorPartner for modern and flexible incentive management. Provides vouchers, PayPal payouts, and bank transfers. Access to over 1,800 vouchers from top brands. Natively integrated with Ingress panel software for GDPR-compliant rewards.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Ingress competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Ingress social profiles
Digital presenceIngress compliance and trust
Trust signalCompliance3 records
Ingress financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ingress leadership team
Management profileNumber of profiles
Profiles2 records
Ingress funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ingress M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ingress
What does Ingress do?
Ingress develops and sells keyingress, a cloud-based multichannel survey software platform that enables organizations to conduct online, offline (mobile), telephone (CATI), and panel-based feedback projects through a single unified system. The core offering is modular — Online is the foundation, and Offline, CATI, Panel, and Dashboard modules are added as needed — with AI-assisted features for questionnaire creation, open-ended text analysis, and multilingual translation. Deployment options include SaaS cloud subscriptions, project-based usage billing, and on-premise perpetual licenses, supported by optional professional services for questionnaire programming, panel setup, and reporting.
Is Ingress a public or private company?
Ingress is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ingress founded?
Ingress was founded in 2004. It employs 11 to 50 people.
Where is Ingress based?
Ingress is headquartered in Hamburg, Germany, in the Europe region.
How does Ingress make money?
Four revenue lines are on record. SaaS Subscription (Cloud-based) is the primary driver. The others are per-Interview Pricing, on-Premise License and professional Services.
Does Ingress have an API?
Yes. The keyingress survey software features a flexible Webservice API interface enabling data exchange between various systems including CRM, ERP, and HRM systems. An SFTP server alternative is also offered for data exchange. The software includes a Panel-API for triggering surveys externally and a Supplier-API for connecting to global panel marketplaces. The panel module offers API access for integrating additional tools for panel analysis or reward billing.
What industry is Ingress in?
Ingress's product category is Survey and Feedback Software (Market Research Technology). Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs). Its NAICS code is 5132 and its SIC code is 7372.