Trilance

What Trilance does

Trilance is the Gas & Power division of Terranova Srl Società Benefit, an Italian software company headquartered in Sesto Fiorentino, Italy, founded in 2005 and operating with 51–100 employees. The company sells a vertical SaaS suite for operators in the Italian retail energy and gas market, covering the full operational backbone from CRM and Meter to Cash through SII integration, settlement, indemnity management, ARERA-compliant offer publication and partner relationship management. The core platform is 4UTILITY.Cloud, an integrated suite built on a microservices architecture, accompanied by eight specialized modules: Partner.Cloud (CRM), Datamax.Cloud (Meter to Cash), TC2.Cloud (SII and distributor connections), TC2.Cloud Lybra (settlement and margin management), TC2.Cloud Reseller (wholesaler-reseller portal), TC2.Cloud Sira (indemnity system), Timeo.Cloud (ARERA offer portal and contract documents) and Axwell.Cloud (commissioning and PRM).

The technology stack is cloud-native with documented APIs aligned to market standards and a certified Porta di Comunicazione for SII integration; Application-to-Application connectors cover over 95% of SII and distributor communication and over 93% of Italian supply points. AI capabilities are embedded in Datamax.Cloud for consumption curve reconstruction and anomaly detection and in Axwell.Cloud for agent knowledge retrieval, with a partnership with HPA integrating the WISE generative AI module. The company is multi-certified (ISO 9001, 14001, 27001, 45001, 27017, 27018) by Bureau Veritas and received the Responsibility Award 2025.

Trilance earns revenue primarily through SaaS subscriptions tiered across Corporate, Grossisti (wholesalers), Start-up and Small Business segments, supplemented by professional services for implementation, customization and consulting. Go-to-market is direct enterprise field sales supported by content marketing, webinars, podcasts ('La normativa in pillole'), an annual Energy & Utilities Forum and a heavy 2026 event sponsorship calendar (Utility Day Platinum, ARTE Diamond, Cybersecurity Utilities Forum organizer, Meter to Cash). Named customers include Enel, Plenitude, E.ON, Shell Energy, Hera, Acinque, Aperia, Unoenergy, Agn Energia, Union, Tea and L'energia. The company is privately held with no venture or private equity funding disclosed.

Name

Trilance

Legal name

Terranova Srl Società Benefit

Website

https://trilance.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Trilance, the Gas & Power division of Italian Terranova Srl Società Benefit, provides vertical SaaS for Italian retail energy and gas operators, covering CRM, Meter to Cash, SII integration, settlement, ARERA compliance and partner relationship management through its 4UTILITY.Cloud platform and eight specialized modules.

Ownership category

akta.pro rank

Product category

Energy and Utilities Software (Gas & Power Retail)

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

akta.pro secondary industry

Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

Keywords

• Energy market software
• Gas and power solutions
• Utility billing software
• Regulatory compliance software
• Cloud SaaS platforms

Headquarters

HQ city

Sesto Fiorentino

HQ country

Italy

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software-as-a-Service (SaaS) Subscriptions: Cloud-based software solutions delivered as subscription model. The company offers multiple product suites (4UTILITY.Cloud, Partner.Cloud, Datamax.Cloud, TC2.Cloud, etc.) on a subscription basis with different tiers for corporate, grossisti, start-up and small business segments.
2. Professional Services: Implementation, customization and consulting services for enterprise clients deploying the software suite

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Trilance is a division of Terranova Srl Società Benefit that develops and delivers cloud-based SaaS software solutions for operators in the Italian Gas & Power sales market. Its core offering is the 4UTILITY.Cloud integrated suite, which encompasses CRM, Meter to Cash, SII/distributor connections, settlement, and ARERA regulatory compliance, complemented by specialized modules (Partner.Cloud, Datamax.Cloud, TC2.Cloud and its sub-products, Timeo.Cloud, Axwell.Cloud).

Product overview

Trilance is a division of Terranova offering a platform-plus-modules architecture of cloud-based software solutions for Gas & Power sales market operators. The core offering is 4UTILITY.Cloud, an integrated suite that encompasses all operational processes of the market. This suite comprises specialized modules: Partner.Cloud (CRM), Datamax.Cloud (Meter to Cash), TC2.Cloud (SII and Distributor connections), TC2.Cloud Lybra (Settlement and margin management), TC2.Cloud Reseller (Wholesaler-Reseller relationship management), TC2.Cloud Sira (Indemnity System management), Timeo.Cloud (Contract document production and ARERA compliance), and Axwell.Cloud (Commissioning and Partner Relationship Management). These solutions are designed for corporate operators, wholesalers, startups, and small businesses operating in the Italian energy market.

Differentiator

Problem solved

Functional benefit

Brands

• 4UTILITY.Cloud: Integrated suite for Gas & Power market sales operators covering CRM, Meter to Cash, connection, and regulatory reporting processes.
• Partner.Cloud
• Datamax.Cloud
• TC2.Cloud
• TC2.Cloud Lybra
• TC2.Cloud Reseller
• TC2.Cloud Sira
• Timeo.Cloud
• Axwell.Cloud

Products and services

• 4UTILITY.Cloud Integrated cloud software suite for Gas & Power market sales operators that manages all operational processes including CRM, Meter to Cash, SII/distributor connection, regulatory reporting, and supply chain interactions. Designed for corporate energy companies, wholesalers, start-ups, and small businesses operating in Italy.
• Partner.Cloud Cloud-based CRM solution purpose-built for Gas & Power market operators, enabling core sector activities with high automation levels and ready-to-use structured processes for offering, sales, connection, customer care, and monitoring.
• Datamax.Cloud Meter to Cash software for the Gas & Power market that manages measurements, invoicing, collections, and customer accounting with high automation levels. Incorporates AI-based consumption curve reconstruction and consumption validation.
• TC2.Cloud Cloud solution acting as a virtual distributor for SII, connection, and Distributors management in the Gas & Power market. Automates all information exchanges with the supply chain, ensuring Application-to-Application coverage exceeding 95% with real-time process management.
• TC2.Cloud Lybra Supply Chain Controller for settlement and margin management in the Gas & Power market. Acquires, interprets, and analyses all supply chain data to ensure margin protection and support profitability objectives.
• TC2.Cloud Reseller Portal solution for structured management of the Wholesaler-Reseller relationship in the Gas & Power market, bringing efficiency to both parties through total process automation and high-value-added services that ensure market differentiation.
• TC2.Cloud Sira End-to-end automated management solution for the Indemnity System (Sistema Indennitario) for all Gas & Power market operators, serving both Distribution Users (wholesalers) and Commercial Counterparties (resellers).
• Timeo.Cloud Cloud software for document production of Gas & Power contracts and the ARERA Offer Portal. Simplifies and automates production of CTE (contractual terms), synthetic sheets, and comparability sheets, plus XML file generation for ARERA offer publication.
• Axwell.Cloud Cloud-native Partner Relationship Management (PRM) and Commissioning platform for Italian Gas & Power operators. Designed to govern, digitize, and enhance direct and indirect sales networks, reducing credit risk, protecting margins, and enabling VAS sales remuneration.

Quantifiable outcome

• Over 95% AtoA coverage with SII and distributors
• +3 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

Five partnerships are on record, tiered major, minor and core.

• Utility Day 2026majorGTM or Marketing Partner · 9 June 2026Platinum sponsor of the 12th edition of Italy's premier utilities event. NH Congress Centre, Milano.
• Cybersecurity Utilities Forum 2026majorGTM or Marketing Partner · 21 April 2026Organizer of second edition dedicated to cybersecurity challenges in digital utilities infrastructure. Auditorium Innova, Verona.
• Assemblea ARTE 2026majorGTM or Marketing Partner · 24 March 2026Diamond sponsor of ARTE assembly 'Le rotte dell'energia'. Parco dei Principi Grand Hotel & Spa, Roma.
• Meter to Cash 2026minorGTM or Marketing Partner · 5 March 2026Sponsor of IKN's Meter to Cash event for billing and collection professionals. Ramada Plaza by Wyndham, Milano.
• TerranovacoreStrategic or Co-development PartnerParent company of Trilance division. Terranova is a Società Benefit focused on software solutions for the Italian energy and utilities market. Trilance operates as the specialized division dedicated to Gas & Power sales operators.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Salesforce Industries (Energy & Utilities Cloud): Vertical CRM and customer engagement suite for utilities, built on the Salesforce platform. Direct overlap with Trilance's Partner.Cloud CRM and Axwell.Cloud PRM, though Salesforce is a broader horizontal CRM incumbent rather than a regulated-billing specialist.
• Oracle Utilities (Customer Care and Billing): Oracle's utility-specific CIS/billing suite serving large energy retailers worldwide. Comparable on the billing and customer management side of Trilance's portfolio, but Oracle is a much broader enterprise software incumbent rather than a vertical specialist.
• SAP IS-U (SAP for Utilities): SAP's industry solution for utility billing, customer management and regulatory processes, widely deployed at European utilities. Overlaps with Trilance on Meter-to-Cash and regulatory reporting, but competes from a broader enterprise platform footprint.

Emerging players

• EnergyHub: Energy management and DER orchestration platform used by utilities for demand response and customer programs. Comparable to Trilance in targeting retail energy operators with cloud-native modules, but focused on distributed energy rather than commodity billing.
• Kraken Technologies (Octopus Energy): Cloud-native retail energy platform originally built for Octopus Energy and increasingly licensed to other retailers. Mirrors Trilance's microservices architecture and integrated CRM-to-billing scope, though Kraken focuses on UK/Europe large retailer rollouts.

Regional players

• Open International: Latin American provider of utility CIS, billing and meter-to-cash software. Strong architectural similarity to Trilance's Datamax.Cloud and TC2.Cloud offerings, but geographically focused on LATAM rather than Italy.
• Fluentgrid: Utility customer experience and revenue management platform provider with deep presence in India, Middle East and Africa. Comparable in modular utility SaaS architecture, but serves emerging-market utilities rather than Italian/European retail energy.
• Engineering Ingegneria Informatica: Large Italian IT services and software group with a dedicated utilities practice covering grid, metering and retail operations. Direct domestic peer to Trilance for Italian utility software buyers, although Engineering operates across many industries rather than focusing solely on Gas & Power sales.

Direct peers

• Uplight: Customer engagement, energy services and billing platform serving North American utilities and energy retailers. Directly comparable on the customer experience and energy-services layer of Trilance's Partner.Cloud and Axwell.Cloud offerings.
• Hansen Technologies: Global vendor of billing, CIS and meter-to-cash software for energy and water utilities, with a modular platform-plus-suite architecture. Highly comparable to Trilance's 4UTILITY.Cloud in target customers, functional scope and SaaS delivery model, though Hansen operates globally while Trilance is Italy-focused.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCjke0Zd5Befg82cCESktXqQ
• LinkedInlinkedin.com/company/trilance-srl
• Instagraminstagram.com/terranovasoftware
• Xx.com/trilance

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Trilance