IT-CSW
IT-CSW is a regional German IT services company founded in 2004, specializing in custom-built energy-efficient Green IT SFF PCs and full-service IT support for SMBs and consumers in the Bavarian Forest region.
- Company typePrivate
- Founded2004
- HeadquartersNeuschönau, Germany
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What IT-CSW does
IT-CSW is a regional German IT services company founded in 2004 by Andreas Wagner, operating as a sole proprietorship from its headquarters in Neuschönau, Bavaria. The firm specializes in Green IT solutions, particularly energy-efficient, fanless Small Form Factor (SFF) PCs manufactured in-house with passive cooling via 3.5mm aluminum casings and power consumption often under 15 watts. Each system is custom-configured to customer specifications upon order, with additional offerings including CAD workstations, refurbished/used IT equipment, and bespoke workstation builds.
Beyond hardware, IT-CSW delivers a comprehensive IT services portfolio: consulting and planning, remote maintenance via TeamViewer, on-site support, network infrastructure installation, security and backup solutions, telecommunications setup, repairs and refurbishment, web services (CMS, e-commerce, hosting), office technology, and financing/leasing exclusively for business customers. The company serves both B2B customers—including automotive workshops, medical and veterinary practices, hotels, manufacturing firms, and educational institutions—and B2C end customers through direct sales via website, phone, email, and on-site visits, with an online shop currently in development. Pricing is transparent, with product examples including the Green IT PC Client Modell 2016 at €390 and a customer service package at €24.90.
The business model is predominantly sales-led and direct-to-consumer within the Bavarian Forest region, supplemented by national enterprise relationships (MAN Nutzfahrzeuge, TUM) serviced remotely. Revenue streams include hardware sales (own-configured Green IT systems, refurbished equipment, peripherals) and professional services (consulting, maintenance, infrastructure setup, security, web services). The company displays roughly 10+ named business customer logos across diverse verticals and emphasizes long-tenure relationships (8+ years) and personal service as core differentiators.
IT-CSW firmographics
Firmographics- Name
- IT-CSW
- Legal name
- IT-CSW (Andreas Wagner)
- Website
- https://it-csw.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- IT-CSW is a regional German IT services company founded in 2004, specializing in custom-built energy-efficient Green IT SFF PCs and full-service IT support for SMBs and consumers in the Bavarian Forest region.
- Ownership category
- akta.pro rank
IT-CSW industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer and Peripheral Equipment Manufacturing (3341), Computer Systems Design and Related Services (54151)
- SIC
- Electronic Computers (3571), Services-Computer Integrated Systems Design (7373), Services-Computer Rental & Leasing (7377)
- akta.pro primary industry
- Mini PCs & Small Form Factor Desktops (HDACAAAI)
- akta.pro secondary industry
- PC Cases, Chassis & Case Accessories (HDACAGAG)
Keywords
Where IT-CSW is headquartered
LocationHeadquarters
- HQ city
- Neuschönau
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
IT-CSW business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Sales: Sale of Green IT SFF clients, servers, clients, peripherals (input/output devices), accessories and backup solutions from their own configuration and production. Also sells refurbished/used computer equipment.
- IT Services: Technical support and consulting via phone, email, remote maintenance software and on-site support. Includes maintenance contracts and monitoring services.
- Network Infrastructure Services: Planning and implementation of IT infrastructure, network setup and optimization, cabling, server technology.
- Security Solutions: Consultation, sale and setup of backup and security solutions including storage, antivirus and firewall systems.
- Financing and Leasing: Financing, hire purchase and leasing of all IT equipment exclusively for business customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Green IT PC Client Model 2016 |
| One time/ perpetual license | Pay-as-you-go | Customer Service Package - Cleaning, Inspection and Optimization |
| Unit Pricing | Pay-as-you-go | Standard Shipping within Germany |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
IT-CSW product offering
Product offeringCore offering
IT-CSW designs, manufactures, and sells energy-efficient Small Form Factor (SFF) Green IT PCs featuring passive cooling in aluminum casings, alongside refurbished IT equipment. The company also delivers end-to-end IT services including consulting, network installation, security/backup setup, remote maintenance via TeamViewer, repairs, telecommunications setup, web services, and financing/leasing for business customers in the Bavarian Forest region of Germany.
Product overview
IT-CSW is a regional German IT service provider offering a comprehensive portfolio centered on Green IT products and services. The core offerings include Green IT Small Form Factor (SFF) clients—energy-efficient, fanless PCs manufactured in-house with passive aluminum cooling—and CAD workstations for high-performance technical applications. The company also sells Used/refurbished IT equipment and provides custom-built systems (Sonderanfertigungen) configured to individual customer specifications. Services span remote maintenance via TeamViewer, repairs and restoration, network technology installation, security solutions (backup, antivirus, firewall), telecommunications, web services (CMS, e-commerce, hosting), office technology (document management), IT equipment sales, and financing/leasing for business customers. The company maintains a full-service approach, providing both products and complete IT infrastructure modernization.
Differentiator
Problem solved
Functional benefit
Products and services
- Green IT SFF Clients Energy-efficient, fanless Small Form Factor (SFF) PCs manufactured in-house by IT-CSW, featuring passive cooling via aluminum cases, low power consumption (often under 15W), and compact dimensions with optional VESA mounting.
- CAD Workstations High-performance workstations designed for technical-scientific applications, CAD (Computer-Aided Design), and audio/video editing tasks, built to customer specifications.
- Used IT (Refurbished Equipment) Sale of refurbished, reconditioned, pre-owned computer systems and equipment following quality-assured refurbishment processes.
- Remote Maintenance (Fernwartung) Monitoring and maintenance of ITK systems and entire networks via TeamViewer remote access module (using RSA Public/Private Key Exchange and AES 256-bit encryption), including security monitoring and online support sessions.
- Repairs & Restoration Repair services for ITK systems including PCs, notebooks, servers, and display replacements, focused on extending device lifespan through refurbishment rather than replacement.
- Network Technology Installation Planning and installation of business networks including network cabinets, cabling, and server technology, as well as optimization of existing IT infrastructure.
- Security Solutions Consulting, sales, and setup of backup and security solutions including storage systems, antivirus software, and firewall solutions for business clients.
- Telecommunications Services Consulting, sales, and setup of telecommunications systems including telephone exchanges and DSL connections.
- Web Services CMS programming, e-commerce (online shops), hosting services, mail server configuration, and cloud storage solutions.
- IT Equipment Sales Sale of server and client systems, software, hardware, and peripherals including input/output devices of all kinds, with consulting on selection and configuration.
- Financing and Leasing Services Financing, hire purchase, and leasing options for all ITK equipment, offered exclusively to business customers.
- Customer Service Package Cleaning, inspection, and optimization service package including cleaning, thermal paste renewal, hardware check with diagnostic report, malware removal, component updates, driver updates, and OS optimization. Priced at €24.90 (reduced from €49.90).
- Extended Warranty (Garantie) Protection of equipment with extended warranty coverage and/or equipment insurance policies.
Quantifiable outcome
- Energy consumption often under 15 Watts for Green IT systems
- +2 more outcomes
Companies that use IT-CSW
Customer profileNamed customers15 records
Segments2 records
Ideal customer profiles2 records
IT-CSW technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
IT-CSW partnerships and signals
Strategic signalScale indicators4 records
Recent moves9 records
Expansion highlights5 records
IT-CSW competitors and assessment
Company assessmentBroad incumbents
- Bluechip Computer AG: German mid-market system house selling configured business PCs, servers, and IT services to SMBs across multiple industries. Closely comparable customer base and configuration-driven sales motion to IT-CSW, with broader geographic coverage.
- Bechtle AG: One of Germany's largest IT system houses and resellers, offering IT consulting, hardware procurement, managed services, and infrastructure projects to SMB and enterprise clients. Overlaps with IT-CSW's local IT-services and equipment-sales model, but operates at a national, multi-thousand-employee scale.
- Wortmann AG / Terra Computers: German manufacturer and reseller of Terra-branded PCs, servers, notebooks, and peripherals, distributing through resellers and direct sales to SMBs. Comparable to IT-CSW's custom-configuration and SMB-targeting model, but at industrial scale with deep channel reach.
- Medion (Lenovo subsidiary): Mass-market German PC and consumer electronics vendor with strong brand recognition across desktop and laptop categories. Competes with IT-CSW for the same German consumer/SMB computer-purchase wallet, though at vastly larger scale and through retail channels.
Direct peers
- Hyrican Informationssysteme AG: German custom-configured PC and workstation builder selling to SMBs and prosumer customers via direct and online channels. Comparable to IT-CSW's custom-configured systems, custom builds, and direct-sales approach within Germany.
- Tranquil PC: UK-based specialist in fanless, silent, low-power mini PCs and small form factor workstations for home, office, and specialist applications. Closest direct peer to IT-CSW's Green IT SFF clients on product concept and target use cases.
- Schenker Technologies / XMG: German direct-to-customer builder of customized laptops, desktops, and workstations including small-form-factor systems. Comparable to IT-CSW's custom build and Sonderanfertigungen product line, but oriented toward high-performance gaming and prosumer segments.
- OnLogic (formerly Logic Supply): Manufacturer of fanless, small-form-factor industrial and edge computers designed for harsh and noise/space-sensitive environments. Directly overlaps with IT-CSW's fanless passive-cooled SFF Green IT hardware, though OnLogic focuses on industrial/IoT verticals at larger scale.
Emerging players
- AfB gemeinnützige GmbH: European specialist in refurbishing and reselling used IT hardware (notebooks, PCs, displays) from major OEMs, marketed to businesses and public-sector buyers with ESG positioning. Adjacent to IT-CSW's Used IT / refurbished equipment line, with substantially larger scale.
- ThinkPenguin: Small vendor focused on fanless, energy-efficient Linux-compatible mini PCs and small form factor systems for privacy- and sustainability-conscious buyers. Closely comparable niche and value proposition to IT-CSW's Green IT SFF clients, though operating online rather than regionally.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
IT-CSW social profiles
Digital presenceIT-CSW financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT-CSW leadership team
Management profileNumber of profiles
Profiles3 records
IT-CSW funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT-CSW M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT-CSW
What does IT-CSW do?
IT-CSW designs, manufactures, and sells energy-efficient Small Form Factor (SFF) Green IT PCs featuring passive cooling in aluminum casings, alongside refurbished IT equipment. The company also delivers end-to-end IT services including consulting, network installation, security/backup setup, remote maintenance via TeamViewer, repairs, telecommunications setup, web services, and financing/leasing for business customers in the Bavarian Forest region of Germany.
Is IT-CSW a public or private company?
IT-CSW is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT-CSW founded?
IT-CSW was founded in 2004. It employs 1 to 10 people.
Where is IT-CSW based?
IT-CSW is headquartered in Neuschönau, Germany, in the Europe region.
How does IT-CSW make money?
Five revenue lines are on record. Hardware Sales are the primary driver. The others are IT Services, network Infrastructure Services, security Solutions and financing and Leasing.
Who are IT-CSW's main competitors?
Broad incumbents on record are Bluechip Computer AG, Bechtle AG, Wortmann AG / Terra Computers and Medion (Lenovo subsidiary). Direct peers are Hyrican Informationssysteme AG, Tranquil PC, Schenker Technologies / XMG and OnLogic (formerly Logic Supply). Emerging players are AfB gemeinnützige GmbH and ThinkPenguin.
Does IT-CSW have an API?
No public API is recorded for IT-CSW.
What industry is IT-CSW in?
IT-CSW's product category is Managed IT Services. Its primary akta.pro industry code is HDACAAAI, Mini PCs & Small Form Factor Desktops, with a secondary code of HDACAGAG, PC Cases, Chassis & Case Accessories. Its NAICS code is 3341 and its SIC code is 3571.