National Records Centers

Name

National Records Centers

Legal name

National Records Centers, LLC

Website

https://nationalrecordscenters.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

National Records Centers is a Dallas-based consortium of 70+ independent North American records management providers offering offsite document storage, media rotation, secure shredding, and imaging services to over 2,000 enterprise customers in legal, healthcare, and financial verticals.

Ownership category

akta.pro rank

Product category

Records Management Services

NAICS

Libraries and Archives (51921), Document Preparation Services (56141)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

Corporate Records Storage (Commercial/Enterprise) (TLALALAA)

akta.pro secondary industries

Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG), Healthcare & Medical Records Storage (Hospitals, Clinics) (TLALALAD), Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody) (TLALALAI)

Keywords

• Document storage services
• Records management
• Secure document shredding
• Media rotation services
• Scan-on-demand imaging

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Hardcopy Document Storage & Retrieval: Recurring subscription-based fees for offsite document storage in climate-controlled facilities, with retrieval services billed per request. Services include secure storage of physical records with chain-of-custody management.
2. Secure Shredding & Media Destruction: Bin rotation programs (weekly, monthly, quarterly, annually or on-demand) with locked security containers, plus on-demand on-site shredding services. Revenue generated through scheduled service contracts and per-service fees.
3. Imaging Services & Scan-on-Demand: Document conversion to digital formats (TIFF, PDF), OCR processing, indexing, and hosting services. One-time project fees or ongoing scanning service contracts.
4. Media Storage & Rotation: Offsite computer media storage with daily, weekly, monthly delivery schedules for tape/media rotation. Disaster recovery support with 24-hour access to media archives.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

National Records Centers provides offsite hardcopy document storage and retrieval, media storage and rotation, secure document and media shredding/destruction, and imaging/scan-on-demand services for enterprise and mid-market customers across North America. Service delivery is provided through a consortium of over 70 independent, locally-owned records storage and information management companies, supported by a secure web-based client portal (DHS.RM.Web), barcode inventory tracking, and GPS-tracked secure transport.

Product overview

National Records Centers operates as a consortium/network of over 70 independent, locally owned Records Storage and Information Management companies across North America, offering a unified platform of services under a single umbrella. The core product portfolio includes Hardcopy Document Storage & Retrieval, Media Storage & Rotation, Secure Shredding & Media Destruction, and Imaging Services & Scan-on-Demand. These services work together to provide comprehensive records management: physical documents are stored securely offsite, media is rotated and backed up, confidential materials are destroyed with certified documentation, and paper documents can be converted to searchable digital formats. The network provides personalized local service with national coverage and accountability, managed through a secure online client portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Hardcopy Document Storage & Retrieval Offsite storage and retrieval of physical business records—including real estate, medical, healthcare, HR, insurance, legal, and financial documents—in climate-controlled facilities with chain-of-custody management. Customers retrieve stored records on demand, supported by the National NRC Database portal and the 70+ provider network for fast local fulfillment.
• Media Storage & Rotation Offsite storage of computer media (CDs, DVDs, hard drives, SD cards, computer tapes, film archives, and sound archives) and scheduled media rotation on daily, weekly, or monthly cadences, including 24-hour disaster recovery access to media archives for business continuity.
• Secure Shredding & Media Destruction Scheduled and on-demand secure shredding and media destruction with locked security containers, on-site mobile shredding options, and inventory shredding, closed out with certificates of disposal to evidence compliance with HIPAA, FACTA, and NAID AAA-aligned standards.
• Imaging Services & Scan-on-Demand Conversion of paper documents to TIFF or PDF digital files with OCR text extraction for full-text search, plus scan-on-demand retrieval that pulls, scans, and returns files to storage while delivering electronic images to authorized end-users via a secure web connection or email.
• E-Backup and Restore Solutions Electronic data backup and restore solution with off-site servers monitored 24/7/365 and rapid recovery capabilities, designed for small businesses that need an outsourced backup target tied to NRC's storage and information management infrastructure.

Quantifiable outcome

• 99% customer retention rate achieved through helping clients lower cost, mitigate risk, and reduce operational inefficiency
• +3 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Knowledge Preservation, LLCcoreStrategic or Co-development Partner · 7 June 2024Strategic alignment between NRC and Knowledge Preservation, LLC announced June 7, 2024. This partnership provides secure and affordable storage capabilities enhanced by industry-leading information governance solutions, creating a viable alternative in an industry currently monopolized by the market leader. KP's suite of information governance and retention management solutions will be critical enablers in helping NRC assist clients in optimally meeting compliance and cost savings objectives. Peter Karp, CEO of NRC, noted that industry leaders are taking egregious measures to make inventory reduction financially unfeasible, and this partnership enables NRC to provide solutions that benefit their customers.
• PRISMcoreOthersPRISM is an association for records and information management professionals. NRC is a member of PRISM, with their file storage and backup management solutions meeting PRISM's high quality standards. The PRISM membership supports NRC's positioning as a credible, industry-recognized provider.
• ARMA InternationalminorOthersARMA International is the association of information governance professionals. NRC is a member, demonstrating commitment to industry standards and best practices in records management.

Scale indicators6 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Shred-it (Stericycle): Shred-it, now part of Stericycle, is a leading secure document destruction provider offering scheduled shredding routes, on-demand purges, and media destruction to North American enterprises. It overlaps directly with NRC's secure shredding and media destruction services.
• Iron Mountain: Iron Mountain is the dominant global records storage, shredding, and information management provider and is the explicit "market leader" referenced in NRC's positioning. It competes head-to-head with NRC on multi-location enterprise contracts but operates a fully owned-and-operated facility network rather than a consortium model.

Emerging players

• Scan-Optics: Scan-Optics specializes in document imaging, data capture, and digital records conversion for enterprise and government clients. It overlaps with NRC's imaging and scan-on-demand offerings, particularly as customers digitize legacy paper records.

Direct peers

• Crown Records Management: Crown Records Management provides offsite document storage, shredding, imaging, and records management consulting to enterprise and government customers in the US. It is a comparable mid-sized records management peer serving similar regulated verticals.
• Vital Records Control: Vital Records Control provides records storage, secure shredding, document imaging, and media vaulting services with national US coverage. It is a direct peer competing for the same regulated verticals (legal, healthcare, financial) that NRC targets.
• Access Information Management: Access offers physical records storage, secure shredding, document imaging, and media services to enterprise customers across multiple US regions. It is one of the closest direct competitors to NRC in the mid-market and enterprise records management space.
• Corodata: Corodata provides records storage, shredding, document imaging, and offsite media vaulting to businesses across the western US. It competes directly with NRC's local-partner facilities for regional multi-location accounts.
• GRM Information Management: GRM offers document storage, shredding, scanning, and digital document management services with a strong presence across the US and Latin America. Its service portfolio and vertical mix closely mirror NRC's hardcopy, media, and imaging offerings.

Others

• MES Lite: MES Lite is a records management software platform widely used by commercial records storage operators for inventory, scheduling, and customer service workflows. It is comparable as adjacent infrastructure in the same physical records storage value chain.
• O'Neil Software: O'Neil Software provides records management software used by records storage operators to manage inventory, billing, and retrieval. It is an enabling technology vendor for the same operational workflows that NRC's DHS.RM.Web client portal addresses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/national-records-centers-inc./jobs
• Xx.com/nrcintl

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about National Records Centers