What Tillypad does

Tillypad is a Saint Petersburg-based Russian software vendor that develops and distributes Tillypad XL, a modular point-of-sale and hospitality-management platform serving restaurants, cafes, bars, fast-food outlets, staff canteens, and restaurant chains. The legal entity dates to 2005 with commercial launch of the brand in 2008; the company operates as a privately held LLC with no disclosed outside investment. Tillypad XL is positioned for the Russian and CIS hospitality markets, with EGAIS alcohol-reporting compliance and inclusion in the Russian Unified Register of Domestic Software supporting state and corporate-procurement eligibility.

The Tillypad XL platform is a modular suite (front-of-house, back-office, inventory, personnel, kitchen, cash, EGAIS, CRM, restaurant, hotel, payments, courier, API, and web-reports modules) built on Microsoft SQL Server 2012 with a Delphi codebase and offered with open-source code. Native integrations span ERP (1C), payment terminals (UCS, Sberbank, INPAS, SoftCase), delivery aggregators (Yandex Eda, Delivery Club, Zaka-Zaka), and property management systems (Edelweiss, Opera Fidelio, Libra, Russian Hotel, Ecvi). The stack is evolving toward hybrid deployment via the cloud-hosted Tillypad WebReports BI module and the Wallet Cards loyalty product, while the core remains on-premise.

Commercially, Tillypad sells through a certified dealer network covering 22 Russian cities plus authorized partners in Kazakhstan, Uzbekistan, and Turkmenistan, with both subscription (900–3,500 RUB/month per module) and perpetual-license (9,000–35,000 RUB per module) pricing. The go-to-market is fundamentally indirect, with dealers responsible for installation, training, and local support; this implies an SMB-skewed, long-tail customer base rather than a small number of large enterprise anchors.

Name

Tillypad

Legal name

ООО "Тиллипад" (Limited Liability Company Tillypad)

Website

https://tillypad.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Tillypad is a Saint Petersburg-based Russian software vendor providing the Tillypad XL modular point-of-sale and hospitality-automation platform to restaurants, cafes, bars, canteens, and chains across Russia and CIS markets via a certified dealer network.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint Petersburg

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Software Licenses: Tillypad generates revenue through sale of software licenses for its Tillypad XL hospitality management system. The company offers various modules including Front (F), Back (B), Stock (S), KDS (K), Read-only (R), EGAIS, E, and combination packages. Pricing includes both monthly subscription and lifetime/perpetual license options in Russian rubles.
2. Module Upgrades and Add-ons: Additional revenue streams from module purchases such as Tillypad EGAIS (alcohol record-keeping), Tillypad E (container opening), Tillypad API, delivery aggregator services, and Tillypad Courier application.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Tillypad XL is a modular automated restaurant management and POS system for the hospitality industry. It provides front-of-house order taking, back-office operations, inventory/stock control, kitchen display, and centralized multi-location chain management. The platform is sold through a certified dealer network serving restaurants, cafes, bars, fast-food outlets, and restaurant chains across Russia, Kazakhstan, Uzbekistan, and Turkmenistan.

Product overview

Tillypad is a hospitality management software company offering the Tillypad XL platform as a modular POS (Point of Sale) system. The core platform includes Tillypad XL, a comprehensive hospitality management system for restaurants, cafes, bars, and restaurant chains. The product architecture uses a modular approach with add-on components including Tillypad Front (customer service), Tillypad Back (back office/administration), Tillypad Stock (inventory management), Tillypad KDS (kitchen display), and Tillypad Full (complete access). Additional paid features include loyalty programs, API access, aggregator integrations (Delivery Club, Zaka-Zaka, Yandex Eda), mobile courier app, web-based reporting, biometric authentication (BIO Fingerprint), and digital loyalty cards (Wallet Cards). The system also offers specialized configurations for different venue types: restaurants, cafes, bars, staff canteens, fast food, and delivery operations. Tillypad provides both cloud-based services (WebReports, Wallet Cards) and on-premise installation options with open source code availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Tillypad XL Automated restaurant management and POS system with modular front-of-house, back-office, stock control, kitchen display, and chain automation capabilities for hospitality venues ranging from single restaurants to large multi-location chains.
• Tillypad WebReports Web-based reporting and analytics tool that provides hospitality operators with remote access to sales, inventory, and operational reports from any browser.
• Tillypad Mobile POS Mobile point-of-sale application available on iOS, Android, and Windows CE devices that allows order taking and payment processing away from a fixed terminal (e.g., table-side service, terrace service, fast-food lines).
• Tillypad Courier Courier and delivery management module that handles order dispatch, courier assignment, and tracking for venues offering food delivery service.
• Tillypad EGAIS Module providing integration with the Russian EGAIS state system for tracking the production, distribution, and sale of alcoholic beverages, ensuring regulatory compliance for venues serving alcohol.
• BIO Fingerprint Reader Biometric fingerprint reader hardware used with Tillypad XL for secure staff login, shift authentication, and elimination of shared PIN/password practices at the POS terminal.
• Wallet Cards Loyalty card system that enables hospitality venues to issue branded wallet cards, track customer balances, and run loyalty and bonus programs integrated with the Tillypad XL POS.
• Aggregator Integration Services Integration services that connect Tillypad XL with third-party food delivery aggregators (Delivery Club, Yandex Eda, Zaka-Zaka) to receive orders, synchronize menus, and centralize order management.
• Tillypad API Documented application programming interface for Tillypad XL that enables third-party developers and integrators to connect external systems (CRM, accounting, delivery, payment, loyalty) with the POS and back-office platform.

Quantifiable outcome

• Reduced customer dependence on solution developer through open source access
• +1 more outcomes

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• UCScoreTechnology or IntegrationUCS is one of the largest processing companies in Russia. Their main business areas include emission and acquiring of bank cards such as VISA International, MasterCard Worldwide, JCB International, UnionPay. They work with banks including Rosbank, Citibank, UniCredit Bank, and others.
• SberbankcoreTechnology or IntegrationSberbank of Russia is the largest Russian acquirer bank with its own processing centre. They provide merchant acquiring services for businesses of all sizes.
• SmartSale (INPAS)coreTechnology or IntegrationINPAS Payment Solutions are the leading company and largest provider of payment solutions on the Russian market. Solutions certified by American Express, MasterCard Worldwide, and Visa International. Over 500 client companies.
• 1C AccountingcoreTechnology or IntegrationThe 1C system automates management and accounting in various industries. Contains solutions for production, retail, and service enterprises, including bookkeeping, payroll, and HR management.
• MultiSoftcoreTechnology or IntegrationMultiSoft Group produces till equipment and develops information security products. Manufactures cash registers, POS printers, and POS terminals of ALPHA, IRAS, MSPOS, and MSTAR series.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lightspeed Restaurant: Cloud POS and commerce platform for full-service restaurants, QSR, and bars globally. Comparable to Tillypad's product scope (POS, KDS, inventory, reporting) and a relevant benchmark for international expansion ambitions of CIS-based HoReCa vendors.
• Toast: US-based cloud POS platform for restaurants including front-of-house, KDS, online ordering, and payroll. Represents the cloud-native, multi-product trajectory Tillypad's product could evolve toward, and a benchmark for HoReCa SaaS unit economics globally.
• Oracle Micros (Simphony): Global enterprise-grade restaurant POS and property management platform owned by Oracle. Historically competed with Tillypad in Russian premium hospitality (Tillypad integrates with Opera Fidelio/HRS) but now serves a much broader portfolio of verticals beyond hospitality.

Direct peers

• R-Keeper: One of the largest Russian restaurant automation and POS software vendors. Directly competes with Tillypad XL across full-service restaurants, QSR, chains, and hospitality venues in Russia and CIS, with comparable front/back/stock module structure.
• UCS (UCS System): Russian restaurant and HoReCa automation vendor offering POS, back office, and payment-processing software. Competes head-to-head with Tillypad across restaurant segments and also operates as a payment processing partner for Tillypad integrations.
• iiko: Leading Russian cloud and on-premise restaurant management platform serving restaurants, chains, and HoReCa enterprises. Overlaps directly with Tillypad on POS, kitchen display, inventory, loyalty, and chain automation for the same Russian SMB and enterprise venue customers.
• Poster: Cloud-based POS system widely used by cafes, bars, and restaurants in Russia and CIS. Targets the same SMB hospitality segment as Tillypad but with a modern SaaS architecture, representing a cloud-native alternative to Tillypad's on-premise stack.
• 1C:Restaurant: Restaurant automation module within the dominant 1C enterprise software ecosystem in Russia. Targets the same venues as Tillypad, often bundled with 1C accounting, payroll, and HR — areas where Tillypad integrates via the 1C partnership.
• Quick Resto: Russian cloud-based POS and restaurant automation platform for cafes, bars, restaurants, and chains. Competes in the same SMB and mid-market HoReCa segments as Tillypad with comparable feature breadth including front office, stock, and delivery integrations.
• Syrve: International spinoff of iiko's cloud restaurant platform, serving HoReCa chains across multiple geographies. Directly comparable to Tillypad's chain automation (AutoNet) and loyalty capabilities with a cloud-native delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCEzelUKxgj6F05jNlrCx-rg/videos
• Xx.com/tillypad
• LinkedInlinkedin.com/company/tillypad-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tillypad