Sackett Services
Sackett Services is a Tasmanian family-owned mechanical, electrical, and pool services contractor installing and servicing HVAC, hydronic heating, EV chargers, solar, and pools for residential, commercial, industrial, and government customers across Tasmania.
- Company typePrivate
- Founded1992
- HeadquartersCambridge, Australia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Sackett Services does
Sackett Services Pty Ltd is a Tasmanian family-owned mechanical, electrical, and pool services contractor founded in 1992 by Michael Sackett and headquartered in Cambridge, Tasmania. The company designs, installs, services, and repairs heating, cooling, ventilation, pool heating, EV charging, commercial solar, and electrical systems for residential, commercial, industrial, and government/social-housing customers across Southern Tasmania, with reciprocal contractor ties enabling statewide coverage. Its core technology stack comprises ducted and split-system reverse-cycle heat pumps (supplier partnerships with Mitsubishi Electric and Fujitsu), hydronic underfloor and radiator heating, ducted zoned climate control, pool heating via Oasis heat pumps with Remco covers, and EV charging stations with load management and smart metering.
Revenue is generated through project-based installation fees (typically requiring a 50% deposit), ongoing maintenance and servicing contracts, hardware resale, and electrical contracting work for commercial builds. Go-to-market is a direct field-sales model targeting both homeowners (quote-based, phone and online forms) and enterprise customers (secured through long-term builder, architect, and developer partnerships with firms such as Fairbrother, Small Giants Developments, Delpero & Clements Builders, Lyden Builders, and Crump Architects). Marketing relies on SEO-optimised service pages, a content blog, social media, Google Business reviews, and a 2025 Brighte 0% interest financing partnership. Recent strategic activity includes the April 2025 acquisition of Complete Pool and Spa Management, expansion of commercial EV charging deployments, and award-winning execution on premium and social-housing developments such as Queens Walk and The Commons Hobart.
Sackett Services firmographics
Firmographics- Name
- Sackett Services
- Legal name
- Sackett Services Pty Ltd
- Website
- https://sackettservices.com.au
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sackett Services is a Tasmanian family-owned mechanical, electrical, and pool services contractor installing and servicing HVAC, hydronic heating, EV chargers, solar, and pools for residential, commercial, industrial, and government customers across Tasmania.
- Ownership category
- akta.pro rank
Sackett Services industry classification
Industry- Product category
- HVAC and Mechanical Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (238220)
- SIC
- Steam & Air-Conditioning Supply (4961)
- akta.pro primary industry
- HVAC & Refrigeration Contracting (IMAFALAB)
Keywords
Where Sackett Services is headquartered
LocationHeadquarters
- HQ city
- Cambridge
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Sackett Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- HVAC Installation Services: Installation of heat pumps, ducted air conditioning, split systems, and hydronic heating systems for residential and commercial customers. Revenue generated through project-based installation fees with 50% deposit required.
- Maintenance and Servicing: Ongoing maintenance services for heating/cooling systems, heat pumps, and pool equipment. Regular servicing to maintain efficiency and longevity of installed systems.
- Product Sales: Sale of HVAC equipment, pool heating systems, EV chargers, and related hardware. Products include Mitsubishi Electric, Fujitsu, Oasis heat pumps, and Remco pool covers.
- Electrical Services: Complete electrical installation services including lighting, power outlets, data cabling (Cat6A), CCTV security, access control, and fire detection systems for commercial projects.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Residential Heat Pump Installation |
| Subscription | Annual | Service and Maintenance |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Sackett Services product offering
Product offeringCore offering
Sackett Services supplies, installs, and services HVAC systems (heat pumps, ducted air conditioning, hydronic heating), pool heating and pool maintenance systems, EV charging stations, commercial solar, and electrical infrastructure for residential, commercial, industrial, and government customers throughout Tasmania. The company is a full-service mechanical and electrical contractor delivering projects from single-family home retrofits through to multi-apartment developments and large commercial installations. Revenue is earned through project-based installation work, ongoing service and maintenance contracts, and sale of associated hardware.
Product overview
Sackett Services is a family-owned Tasmanian services company operating since 1992, offering an integrated suite of HVAC, electrical, and pool services. The core offerings include Heat Pump Installation (split systems and ducted units), Ducted Heating & Cooling (whole-home climate control with zoning), and Hydronic Heating (water-based radiant floor/wall heating). Pool services encompass Pool Design, Installation & Heating plus Pool Maintenance & Servicing. Complementary services include EV Charging Stations, Commercial Solar, and Electrical Services (lighting, power, data, security). The company specializes in combining these systems—such as integrating hydronic heating with ducted air conditioning and pool heating—for complete home comfort solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Heating and Cooling Services
Quantifiable outcome
- Heat pumps can transfer up to three times more energy than they consume, offering up to 30% less energy per m2 compared to ducted systems.
- +3 more outcomes
Companies that use Sackett Services
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
Sackett Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Sackett Services partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and flagship.
- Mitsubishi ElectriccorePreferred supplier for ducted and split system air conditioning units. Mitsubishi Electric GS Series used for residential projects including Queens Walk social housing. Full parts and labour warranty provided.
- Fujitsu GeneralcorePreferred supplier for ducted heating and cooling systems. Fujitsu systems used for residential and commercial installations with 5-year parts and labour warranty.
- Sunlover Heating / Oasis AquaticscorePreferred supplier for pool heating equipment including Oasis X Series heat pumps with automatic reverse cycle defrost system, Oasis Smart automation controllers, and CX Premium salt chlorinators.
- SPASAcoreAustralian Swimming Pool and Spa Association membership. Sackett Services joined SPASA in 2022 after attending SPLASH! Pool and Spa Trade Show. Gold Winner 2025 for Concrete and Fibreglass Pools.
- FairbrotherflagshipMajor commercial builder partnership. Completed Queens Walk social housing project (67 apartments, $30.835M total development) delivering complete heating and cooling solutions for Fairbrother.
- Small Giants DevelopmentsflagshipPartnership on The Commons Hobart - Australia's premier carbon-positive residential building. 30 apartments with comprehensive solar, hydronic heating, and EV carshare infrastructure.
- Delpero & Clements BuildersflagshipLong-term partnership with award-winning builder. Multiple HIA award-winning projects including Cremorne Townhouse (Townhouse of the Year) and Stornoway Offices Cambridge.
- Lyden BuilderscorePartnership on Scott Street Apartment project (Little Island Apartments) which won HIA-CSR Tasmanian Apartment of the Year 2023 and was national finalist.
- Crump ArchitectscoreArchitectural partnership on Skellig House project nominated for 2024 Residential Architecture Awards. Sackett contributed sustainable HVAC and hot water solutions.
- Delaney & Co and Clever DesigncorePartnership on Otago Edge project which won HIA-CSR Tasmanian Home of the Year 2023. Sackett contributed HVAC and electrical services.
- Driftwood WorkshopcorePartnership on award-winning renovation project (Master Builders Tasmania Awards). Also collaborated on South Hobart residence with hydronic, ducted AC, and pool installations.
- Vos ConstructioncoreConstruction partner for The Commons Hobart carbon-positive building project. Vos Construction undertook the build of this innovative sustainable development.
- Sixty Six (North Hobart)coreCommercial development at 66 Burnett Street North Hobart. Sackett installed 43 EV charging stations with 7.5 kW capacity, load management system, and smart metering for this 7+ star energy rated building.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Sackett Services competitors and assessment
Company assessmentBroad incumbents
- Mitsubishi Electric Australia: Manufacturer of ducted and split air conditioning systems plus Diamond Dealer installer network across Australia. Comparable to Sackett in that Sackett is a preferred supplier/installer of Mitsubishi Electric GS Series units and benefits from its warranty program; Mitsubishi's own dealer program could expand or contract Sackett's preferred-partner status.
- Laser Plumbing & Electrical: National franchise network of plumbing, heating/cooling, and electrical contractors serving residential and commercial customers across Australia. Comparable to Sackett's multi-trade mechanical/electrical model with similar builder/developer go-to-market approach, but operating as a franchise network rather than family-owned regional brand.
- Actrol / Reece Group: Australia's largest HVAC-R distribution and contracting group, supplying refrigeration, air conditioning, and heating equipment plus installation services nationally. Comparable to Sackett's Mitsubishi/Fujitsu equipment pass-through and HVAC contracting business, with vastly larger scale and commercial project capabilities.
- Daikin Australia: Major global HVAC manufacturer with Australian sales, installation, and servicing operations including dedicated dealer networks. Comparable to Sackett's heat pump and ducted HVAC installation business; Daikin's national reach and direct programs represent both a competitive threat and a potential channel partnership.
- Mr Sparky (Jim's Group): National electrical and HVAC services franchise covering residential HVAC, wiring, and safety. Comparable to Sackett's combined mechanical/electrical offering, with scaled national marketing and franchise infrastructure rather than regional family-owned depth.
- Service Today (Jim's Group): National multi-trade home services operator (part of Jim's Group) covering plumbing, heating/cooling, and electrical across Australian metro areas. Comparable to Sackett's residential HVAC, electrical, and EV-charging services, with broader geographic reach but less specialization in Tasmania's climate.
Direct peers
- JET Charge: Australia's largest dedicated EV charging infrastructure installer for commercial sites, workplaces, and residential developments. Comparable to Sackett's EV charging station installations (e.g., 43-station Sixty Six North Hobart project), with national footprint and OEM partnerships that Sackett could grow into.
- Poolwerx: Australia's largest pool and spa service franchise network, offering pool maintenance, equipment repair, and upgrades across hundreds of territories. Most directly comparable to Sackett's pool servicing, equipment installation, and pool-heating business and its newly acquired Complete Pool and Spa Management subsidiary.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Sackett Services social profiles
Digital presenceSackett Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sackett Services leadership team
Management profileNumber of profiles
Profiles1 record
Sackett Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
Sackett Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sackett Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sackett Services
What does Sackett Services do?
Sackett Services supplies, installs, and services HVAC systems (heat pumps, ducted air conditioning, hydronic heating), pool heating and pool maintenance systems, EV charging stations, commercial solar, and electrical infrastructure for residential, commercial, industrial, and government customers throughout Tasmania. The company is a full-service mechanical and electrical contractor delivering projects from single-family home retrofits through to multi-apartment developments and large commercial installations. Revenue is earned through project-based installation work, ongoing service and maintenance contracts, and sale of associated hardware.
Is Sackett Services a public or private company?
Sackett Services is a private company. It is classified as family owned and is currently operating.
When was Sackett Services founded?
Sackett Services was founded in 1992. It employs 11 to 50 people.
Where is Sackett Services based?
Sackett Services is headquartered in Cambridge, Australia, in the Oceania region.
How does Sackett Services make money?
Four revenue lines are on record. HVAC Installation Services are the primary driver. The others are maintenance and Servicing, product Sales and electrical Services.
Who are Sackett Services's main competitors?
Broad incumbents on record are Mitsubishi Electric Australia, Laser Plumbing & Electrical, Actrol / Reece Group, Daikin Australia, Mr Sparky (Jim's Group) and Service Today (Jim's Group). Direct peers are JET Charge and Poolwerx.
Does Sackett Services have an API?
No public API is recorded for Sackett Services.
What industry is Sackett Services in?
Sackett Services's product category is HVAC and Mechanical Services. Its primary akta.pro industry code is IMAFALAB, HVAC & Refrigeration Contracting. Its NAICS code is 238220 and its SIC code is 4961.