CT Business Solutions

What CT Business Solutions does

CT Business Solutions (also doing business as CiT Business Solutions and CT Business) is a privately held New Zealand IT solutions provider founded in 1998, headquartered in Hamilton with a regional office in Auckland. The company delivers managed IT services and managed cybersecurity services as its core offerings, supported by a broader portfolio that includes Internet and VoIP services (operated under the CT Phone sub-brand at ctphone.co.nz), managed print services, hardware supply, backup and disaster recovery, cloud services, email hosting with advanced protection, and onsite repair and installation. Service delivery is carried out by a small team of certified engineers using the proprietary CT Agent remote support tool, with nationwide New Zealand coverage enabled through the ITA Partners channel network.

The firm's underlying technology is built on certified partnerships across leading platforms and providers, layered with operational tooling such as the CT Agent remote support client. CT Business Solutions does not disclose proprietary software products, patents, or API surfaces, and there is no evidence of first-party AI/ML capabilities; the competitive proposition rests on certified engineering expertise and local responsiveness rather than proprietary technology platforms.

CT Business Solutions operates a primarily subscription-based revenue model across its managed IT, managed cybersecurity, VoIP, cloud, and backup services, complemented by hardware resale and project-based professional services. The company sells directly to small and medium-sized enterprises across the Waikato and Auckland regions and nationally via ITA Partners, with no public pricing disclosed but with quote-based engagements positioned as competitively priced against larger national competitors. The customer base is horizontally segmented across SME industries, with named accounts including RoomMate Cabins and a customer identified as Jacqui, and the firm remains founder/closely held with no disclosed external funding or institutional investors.

Name

CT Business Solutions

Legal name

CT Business Solutions

Website

https://cts.net.nz

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

CT Business Solutions is a privately held New Zealand managed IT and cybersecurity provider, founded in 1998 in Hamilton, serving small and medium-sized enterprises across Waikato, Auckland, and nationwide via the ITA Partners network with a subscription-based service model.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Communications Services, Nec (4899)

akta.pro primary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

akta.pro secondary industries

Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ), Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

Keywords

• Managed IT services
• IT support solutions
• Managed cybersecurity
• Business VoIP services
• Cloud backup recovery

Headquarters

HQ city

Hamilton

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services providing proactive monitoring, system updates, and ongoing IT support allowing clients to focus on core business operations.
2. Managed Cybersecurity Services: Security services providing reassurance and protection for client IT environments through managed cybersecurity offerings.
3. Internet and VoIP Services: Phone and internet services delivered through ctphone.co.nz, providing communication infrastructure to business clients.
4. Hardware Sales: Sale and supply of computer hardware and equipment with prompt delivery and installation services.
5. Managed Print Services: Print management services for business document handling needs.
6. Cloud Services and Backup/Recovery: Cloud infrastructure, data backup, and disaster recovery solutions for business continuity.
7. Professional Services: Onsite repairs, installation, email hosting, and advanced protection services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CT Business Solutions delivers managed IT services, managed cybersecurity, and Internet/VoIP communications to small and medium-sized enterprises across New Zealand, complemented by managed print, hardware supply, backup and recovery, cloud services, email hosting with advanced protection, and onsite repair/installation services. The company operates as a local, owner-run IT services partner for SMEs in the Waikato and Auckland regions with nationwide reach through its ITA Partners network.

Product overview

CT Business Solutions (CiT Business Solutions) is an IT solutions provider offering a unified portfolio of managed services for small and medium-sized enterprises (SMEs). The core offering centers on Managed IT Services combined with Managed Cybersecurity Services, supported by a suite of complementary add-on services including Internet/VoIP, Managed Print Services, Hardware supply, Backup & Recovery Solutions, Onsite Repairs & Installation, Email Hosting & Advanced Protection, and Cloud Services. The company also provides a remote support tool (CT Agent). Services are delivered by qualified and certified technicians across Hamilton, Waikato, Auckland, and nationally through ITA Partners.

Differentiator

Problem solved

Functional benefit

Brands

• CT Phone: Internet and VoIP services brand operated by CT Business Solutions, referenced at ctphone.co.nz

Products and services

• Managed IT Services Comprehensive IT infrastructure management for SMEs, including proactive monitoring, system updates, and ongoing technical support to maintain optimization and security of business IT environments.
• Managed Cybersecurity Services Security services providing reassurance through managed cybersecurity measures to protect business IT systems and data for SME clients.
• Internet and VoIP Services (CT Phone) Internet connectivity and Voice over IP phone system services for business communications, including new phone system offerings that can deliver significant annual cost savings.
• Managed Print Services (MPS) Managed printing solutions to optimize print infrastructure and reduce operational costs for business clients.
• Hardware Supply Sale and supply of computer hardware and equipment for business needs, with prompt delivery and installation services.
• Backup & Recovery Solutions Data backup and recovery services to protect critical business information and ensure business continuity for SMEs.
• Onsite Repairs and Installation On-site technical repair and installation services delivered by qualified technicians with no disruption to business operations.
• Email Hosting & Advanced Protection Hosted email services with advanced security protection against threats and spam for business clients.
• Cloud Services Cloud-based solutions providing scalable computing resources and data center services for business operations.

Quantifiable outcome

• Phone system cost savings of over $6,500 annually for one customer

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ITA PartnerscoreChannel Partner/ Reseller/ DistributorITA Partners network enables CT Business Solutions to provide nationwide support for both individual projects and ongoing support initiatives. This partnership extends the company's geographic reach beyond its local Hamilton and Auckland presence to serve clients throughout New Zealand.

Scale indicators3 records

Recent moves1 record

Expansion highlights4 records

Broad incumbents

• Spark New Zealand: NZ's largest telco operating Spark Business, which sells managed IT, cybersecurity, cloud, and VoIP services to SME and enterprise customers. Directly comparable product overlap (VoIP, managed services) and NZ SME customer focus.
• Logicalis: Global IT solutions and managed services provider with strong Asia-Pacific and ANZ presence, offering managed IT, cybersecurity, and cloud services to mid-market enterprises. Comparable on managed services and ANZ regional reach.
• SHI International: Global IT solutions provider combining hardware/software reselling, managed services, and professional services for SMB and enterprise. Comparable multi-service IT portfolio targeting mid-market customers with similar bundle-based sales motion.
• Computacenter: Global enterprise IT infrastructure provider focused on workplace, networking, security, and managed services for mid-market and large customers. Overlapping managed services and cybersecurity offerings despite larger-enterprise customer skew.
• CDW: Global enterprise IT solutions provider selling hardware, software, and managed services to SMB and enterprise customers. Comparable breadth of services (hardware + managed IT + cybersecurity) and SME customer overlap.
• NTT Data: Global IT services giant providing managed infrastructure, cloud, cybersecurity, and consulting across APAC including New Zealand. Comparable on managed services breadth though serving much larger enterprise customers.
• Datacom: New Zealand's largest locally-owned IT services company offering managed IT, cybersecurity, cloud, and consulting across NZ and Australia. Closely comparable as the dominant NZ MSP with overlapping service lines (managed IT, cybersecurity, cloud, hardware) and a direct NZ SME customer focus.
• Insight Enterprises: Global IT solutions and managed services provider offering hardware procurement, managed services, and cloud solutions to businesses of all sizes. Comparable multi-service IT portfolio including hardware, managed services, and cloud.

Regional players

• Kordia: NZ-based network and IT services provider offering managed IT, cybersecurity, and cloud services to mid-market and enterprise customers in New Zealand. Comparable NZ geography and managed-services overlap, though more enterprise-skewed than CT's SME focus.

Emerging players

• Softcat: UK-based IT infrastructure provider selling hardware, software, cloud, and services to SMB and mid-market customers. Comparable customer-segment focus (SMB/mid-market) and multi-vendor IT services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CTShamilton
• YouTubeyoutube.com/@ctbusiness
• Facebookfacebook.com/ctbusiness
• LinkedInlinkedin.com/company/ctbus

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CT Business Solutions