What Hi-Impact Technology does

Hi-Impact Technology, Inc. is a privately held managed IT services provider (MSP) founded in 2007 and headquartered in the Chicago metropolitan area. The company delivers outsourced IT support and Virtual CIO services to small and mid-sized businesses that lack in-house IT staff, with a stated emphasis on proactive, strategic IT management rather than reactive break-fix support. Beyond general managed IT, the firm offers an integrated portfolio of service modules that includes cybersecurity planning and protection, anti-ransomware setup, automated PC clean-up, IT backup and disaster recovery, electronic data interchange, email and data migration, enterprise resource planning implementation, Microsoft 365 configuration and management, and cloud consulting and hosting. The firm also develops custom software for specific clients, including QC control suites and mobile sales applications.

Name

Hi-Impact Technology

Legal name

Hi-Impact Technology, Inc.

Website

https://hi-impact-tech.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Hi-Impact Technology is a Chicago-area managed IT services provider that delivers Virtual CIO leadership, cybersecurity, cloud, backup, and custom software services to small and mid-sized businesses lacking in-house IT resources.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Managed IT services
• Virtual CIO services
• Cybersecurity services
• Cloud consulting
• IT support outsourcing

Headquarters

HQ city

Bolingbrook

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Managed IT Services: Recurring monthly fees for ongoing IT support, monitoring, maintenance, and help desk services. Pricing typically ranges from $100-$200 per user per month for SMB clients, with enterprise clients paying more based on scope and complexity.
2. Professional Services and Consulting: One-time project-based revenue for implementations, migrations, custom software development, cybersecurity setup, and Virtual CIO strategic consulting engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Hi-Impact Technology is a managed IT services provider (MSP) delivering Virtual CIO strategic leadership and day-to-day IT support to small and mid-sized businesses. Its portfolio spans cybersecurity, cloud consulting and hosting, Microsoft 365, backup/disaster recovery, ERP, EDI, and custom software development.

Product overview

Hi-Impact Technology is a managed IT services provider offering a portfolio of services rather than a unified software product. Their core offering combines Virtual CIO strategic leadership with comprehensive managed IT support services. The service portfolio includes Cybersecurity Planning and Protection, Anti-Ransomware Setup, Automated PC Clean-Up, IT Backup and Disaster Recovery, Electronic Data Interchange (EDI), Email and Data Migration Setup, Enterprise Resource Planning (ERP), Microsoft 365 IT Services, Cloud Consulting, and Cloud Hosting. These services are designed primarily for small to mid-sized businesses across industries including real estate, logistics, legal services, construction, agriculture, and religious organizations. The company operates from Chicago, serving clients since 2007, and positions itself as bringing Fortune 500-level IT expertise to SMB clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Virtual CIO & IT Services Strategic IT leadership and managed IT support providing SMBs with technology planning, budget forecasting, cybersecurity oversight, vendor management, and day-to-day IT operations management.
• Cybersecurity Planning and Protection Comprehensive security services including network security, endpoint protection, antivirus/anti-malware, data encryption, email security, vulnerability assessments, and compliance support for HIPAA, PCI-DSS, and GDPR.
• Anti-Ransomware Setup Security tools and practices to detect, block, and prevent ransomware attacks using behavior-based detection, AI-powered threat identification, and zero trust architecture.
• Automated PC Clean-Up Automated software maintenance that removes unnecessary files, fixes system errors, optimizes startup programs, and extends hardware lifespan for improved business productivity.
• IT Backup and Disaster Recovery Data protection solutions providing automated cloud backups, disaster recovery planning, immutable backups for anti-ransomware protection, and business continuity services.
• Electronic Data Interchange (EDI) Digital document exchange services enabling businesses to send and receive standardized documents (purchase orders, invoices, shipping notices) between systems using ANSI X12 or EDIFACT standards.
• Email and Data Migration Setup Email system configuration and data migration including custom domain setup, user account creation, multi-factor authentication, spam filtering, and transitions between on-premise Exchange, Gmail, and Microsoft 365.
• Enterprise Resource Planning (ERP) Implementation and integration of ERP software systems that unify accounting, finance, inventory, HR, purchasing, sales, and operations into a single centralized platform.
• Microsoft 365 IT Services Microsoft 365 configuration and management covering Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, Power Automate, and cloud productivity tools with built-in security features.
• Cloud Consulting Cloud strategy, migration, and optimization services including public, private, and hybrid cloud implementations, Microsoft 365 setup, cybersecurity configuration, backup/disaster recovery setup, and employee training.
• Cloud Hosting Scalable web hosting using connected server networks providing instant resource adjustment, high reliability through failover, and pay-as-you-go pricing for websites and applications.
• Custom Software Development Development of custom mobile software for sales teams and QC control applications, delivering documented cost savings for clients.

Quantifiable outcome

• Over $20MM in documented cost savings for clients since 2006
• +5 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BlackPoint IT: SMB-focused managed IT and cybersecurity provider serving small and mid-sized businesses with managed IT, vCIO, cloud, and compliance services — directly comparable to Hi-Impact's service mix.
• CMIT Solutions: National franchise network of managed IT services providers serving SMBs with managed IT, cybersecurity, backup, and vCIO support — directly comparable in service mix and target segment to Hi-Impact.
• Kelser Corporation: Connecticut-based managed IT services and cybersecurity provider focused on small and mid-sized businesses; offers virtual CIO, cybersecurity, cloud, and compliance services comparable to Hi-Impact's core portfolio.
• Liberty Technology Group: SMB-focused managed IT services and consulting firm offering managed IT, cloud, backup, and vCIO services comparable to Hi-Impact's stack and customer target.

Broad incumbents

• ITsavvy: Mid-market IT solutions and managed services provider offering cloud, security, and managed IT; comparable service lines and customer overlap with Hi-Impact but at significantly larger scale.
• Dataprise: Larger US managed IT services and cybersecurity provider covering managed services, cloud, and vCIO across the mid-market; broader portfolio and wider geographic reach than Hi-Impact but overlapping offerings and customer profile.
• Ntiva: National managed IT services and cybersecurity firm serving SMBs and mid-market with vCIO, cloud, backup, and security services — overlapping portfolio with Hi-Impact at larger scale.

Emerging players

• StorageCraft (Arcserve): Backup and disaster recovery software/platform provider widely used by SMB MSPs including Hi-Impact; adjacent rather than directly competitive but representative of the broader BDR technology stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCVOAnelqRdZANNxklBxTdfQ
• Facebookfacebook.com/HiImpactTech/?ref=aymt_homepage_panel
• LinkedInlinkedin.com/company/hi-impact-technology
• Instagraminstagram.com/hiimpacttech/?igsh=djBqY25uaHByeDNw

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hi-Impact Technology