OnlineDoctor.com

Name

OnlineDoctor.com

Legal name

株式会社オンラインドクター.com

Website

https://corp-online-doctor.com

Company type

Private

Founded year

2020

Operating status

Operating

Ownership category

akta.pro rank

Product category

Telemedicine Platform

NAICS

Offices of Physicians (62111)

SIC

Services-Health Services (8000)

akta.pro primary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

akta.pro secondary industries

Urgent Care & On-Demand Virtual Visits (HLALAAAB), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA), Pharmacy/Medication Management & Virtual MTM (Payer-Sponsored) (HLALACAK), Care Navigation, Advocacy & Benefits Guidance Platforms (HLALADAJ), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN)

Keywords

• Telemedicine platform
• Online medical consultation
• Virtual waiting room
• Corporate health benefits
• Healthcare OEM software

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Patient consultation fees (Medical Insurance): Patients pay standard medical insurance copays (same as in-person consultations) for online consultations; the platform facilitates the consultation. Medical insurance reimbursement flows to physicians/clinics.
2. Medical institution subscription/platform fees: Clinics pay for platform access — free plan available, paid plans available. Physicians earn additional income by treating patients during spare time via the virtual waiting room.
3. イシャチョクWell corporate welfare (B2B): Companies pay monthly fees to provide employees and their families with free system access to online consultations (consultation copays are covered by standard insurance). 健康経営 (health management) corporate wellness service.
4. イシャチョクCloud OEM licensing: OEM provision of consultation platform systems to enterprise partners who embed the service into their own products (smart home, real estate, travel, nursing care, etc.). Revenue from setup fees and/or recurring licensing.
5. Web marketing services: Web consulting, website production, and SNS operation support for medical institutions — healthcare-specialized digital marketing services.
6. ONLINE DOCTOR overseas travel insurance consultation: Commission from ジェイアイ傷害火災保険 for providing online medical consultation to policyholders of specific overseas travel insurance products (ATTEND, t@biho, たびほプライム).

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

OnlineDoctor.com operates イシャチョク® (Ishachoku), Japan's first reservation-free "virtual waiting room" online medical consultation platform that matches patients with available doctors in real time, along with corporate wellness (Well), OEM cloud licensing (Cloud), nursing care (care), school trip (for School), and overseas travel consultation (ONLINE DOCTOR) service lines. The company also provides healthcare-specialized web marketing services and contract system development to medical institutions.

Differentiator

Problem solved

Functional benefit

Brands

• イシャチョク® (Ishachoku): Medical platform offering virtual waiting room type online consultation and health consultation services. Reservation-free matching service connecting patients with doctors.
• ONLINE DOCTOR
• イシャチョク®Well
• イシャチョク®Cloud
• イシャチョク®Search
• イシャチョクcare
• イシャチョク for School

Products and services

• イシャチョク® (Ishachoku) Virtual Waiting Room Online Consultation Platform Japan's first virtual waiting room online consultation platform that matches patients with available doctors in real time without prior appointments. Patients use the platform free of charge and pay only standard medical insurance copays. Doctors use it to acquire new patients and earn revenue during spare time. Includes radial matching, three-way video calling, pharmacy pickup integration, and hospital search across 10+ apps.
• ONLINE DOCTOR (Overseas Travel Medical Consultation) Overseas travel medical consultation service commissioned by JHI Fire & Marine Insurance for policyholders of specific products (ATTEND, t@biho, たびほプライム). Japanese travelers abroad can consult Japanese doctors via video call free of charge; service is free for eligible policyholders who bear only internet costs.
• イシャチョク®Well (Corporate Wellness / 福利厚生サービス) Corporate employee benefit service providing online medical consultation access to employees and their families. Companies subscribe on a monthly fee; employees and families use the service free of platform access charges (consultation copays apply separately under insurance). Marketed for health management (健康経営), productivity improvement, and reduced turnover.
• イシャチョク®Cloud (OEM / White-label Platform) OEM/white-label service providing virtual waiting room and reservation-based online consultation systems to enterprise partners who embed the service into their own products (smart home, real estate, travel, nursing care). Includes full support for legal risk management, physician recruitment, and operations. Revenue from setup fees and/or recurring licensing.
• イシャチョク®care (Nursing Care Facility Online Consultation) Online consultation service specialized for nursing and elderly care facilities. Integrates with First Care nursing software so patient vitals and meal records automatically populate the consultation intake. Supports three-way calls allowing remote family members to attend. Reduces ambulance transport burden.
• イシャチョク® for School (School Online Consultation Platform) School-focused online medical consultation platform for student health management during school trips to remote areas with limited medical facilities (Nagasaki, Okinawa, Hiroshima, Kyoto, Nagano). Tablets are provided by 琉球エラン for students without smartphones.
• イシャチョク®Search (Hospital Search Engine) Cross-platform hospital search engine allowing patients to find and book online consultation clinics across 10+ apps by area, specialty, hours, and keywords. Acts as the top-of-funnel organic acquisition channel for patient consultations.
• Web Marketing Support Service for Medical Institutions Healthcare-specialized web consulting, website production, and SNS operation support for clinics and medical institutions. Helps clinics acquire patients online through digital channels.
• Contracted System Development (受託開発事業) Custom system development services including integrations with the company's platform and bespoke system builds for medical institutions and enterprise partners.

Quantifiable outcome

• Pharmacies: reduced time from consultation to prescription receipt compared to traditional pharmacy visit
• +4 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability6 records

Feature6 records

Partnerships

19 partnerships are on record, tiered core and minor.

• ジェイアイ傷害火災保険株式会社coreStrategic or Co-development Partner · 2 April 2026Entrusted by ジェイアイ傷害火災保険 to provide the 'ONLINE DOCTOR' overseas travel online medical consultation service for policyholders of specific products (ATTEND, t@biho, たびほプライム). Policyholders can consult ~500 Japanese doctors free of charge while traveling worldwide. Service launched April 2, 2026; available 9:00-20:00 JST daily; up to 10 minutes per session.
• キョーワ薬局株式会社coreStrategic or Co-development Partner · 1 April 2026Partnership with Kyowa Pharmacy (Aichi-based) to display 85 pharmacy locations (78 in Aichi, 6 in Mie, 1 in Gifu) as prescription pickup destinations within the イシャチョク platform. Increases prescription drug access options for patients in the Tokai region (East Nagoya area).
• 株式会社リロクラブcoreGTM or Marketing Partner · 1 March 2026Partnership with Relo Club (operator of Club Off Alliance member welfare service) to provide イシャチョク online consultation to the service's members. Members nationwide can use the platform free of platform fees as a member benefit. Addresses healthcare access disparity by leveraging Relo Club's large corporate member network.
• 株式会社オリコ ビジネス＆コミュニケーションズcoreGTM or Marketing Partner · 4 November 2025Business partnership with Orico Business & Communications to promote イシャチョク medical institution adoption and イシャチョクWell corporate wellness service. Leverages Orico B&C's broad corporate customer base across financial services, utilizing their customer network as a GTM channel.
• 株式会社ファルコファーマシーズminorStrategic or Co-development Partner · 1 August 2025Partnership with Farco Pharmacy (Kyoto/Osaka-based) adding 44 store locations as prescription pickup destinations within the イシャチョク platform, improving convenience in the Kansai region (24 stores in Kyoto, 10 in Osaka, 10 in 4 other prefectures).
• KIRARI Pharmacy株式会社minorStrategic or Co-development Partner · 1 June 2025Partnership with KIRARI Pharmacy adding 7 stores as prescription pickup destinations on the イシャチョク platform. Contributed to expanding the network to 1,167 partner pharmacies (June 2025).
• 株式会社ビーシステムcoreTechnology or Integration · 15 April 2025Technical integration between First Care nursing software and イシャチョク online consultation platform. Vital records, dietary info, and health status from First Care auto-populate the consultation intake form. Agency sales agreement: Bee System sells イシャチョクCare (nursing facility online consultation service) to its existing nursing facility customers.
• 日本調剤の743店舗coreStrategic or Co-development Partner · 1 August 2024Partnership with Nippon Chozai (Japan's major pharmacy chain) adding 743 store locations to the prescription pickup network. Combined with prior 451 stores, this brought the total to 1,194 partner pharmacies — the largest pharmacy network integration for a Japanese online consultation platform.
• しなの薬局グループ（新潟県）minorStrategic or Co-development Partner · 1 July 2024Partnership with Shinano Pharmacy Group (Niigata Prefecture) adding 33 store locations to the prescription pickup network. Brought total partner pharmacies to 451 stores before the Nippon Chozai partnership.
• 株式会社琉球エランcoreTechnology or Integration · 1 January 2024Provision of tablet loan devices for students on school trips. 琉球エラン (Eran subsidiary) provides tablets for accessing イシャチョク for School during school trips. Also provides HOTLINE TV integration for care facilities, local governments, and tourism industry.
• 株式会社アクセルラボcoreTechnology or Integration · 1 December 2023Integration of イシャチョク into the SpaceCore smart home platform (300+ corporate clients, ~23,000 units as of August 2023). Users access online consultation directly from the SpaceCore app tab. Reduces friction for residents needing medical advice from a familiar home device. Future exploration of using SpaceCore sensors for health data sharing with physicians.
• 株式会社百戦錬磨minorStrategic or Co-development Partner · 1 November 2023Partnership with 百戦錬磨 (operator of STAY JAPAN vacation rental platform) to provide online medical consultation access to travelers staying in rural/agricultural/experience-based accommodations. Addresses health access concerns for tourists in areas with limited medical facilities.
• 株式会社日本地域総合診療サポートminorGTM or Marketing Partner · 1 November 2023Partnership with Japan Regional General Medical Support (operator of '0-yen opening' doctor startup support program) to onboard new clinic openings onto the イシャチョク platform. Doctors starting new practices get online consultation access as part of their startup support package, accelerating platform adoption.
• 株式会社ウェルフォートminorStrategic or Co-development Partner · 1 July 2023Business partnership to provide 'WellTect' health management service. Integrates イシャチョク's virtual waiting room consultation with Wellfort's健康管理 expertise. Targets wealthy individuals and busy professionals with concierge health management support, health check reminders, and cancer early detection services.
• WHITE CROSS株式会社minorStrategic or Co-development Partner · 1 July 2023Business partnership with WHITE CROSS (operator of Japan's largest dentistry platform, used by 1 in 3 dentists) to expand dental health consultation services. Leverages WHITE CROSS's network of 100,000+ registered dental professionals to onboard more dentists to the イシャチョク platform.
• 株式会社JTBcoreChannel Partner/ Reseller/ Distributor · 1 May 2023Distribution partnership with JTB (Japan's largest travel company) to provide イシャチョク for School to middle and high schools nationwide for student health support during school trips. Addresses the challenge of medical facility shortages at popular school trip destinations (Nagasaki, Okinawa, Hiroshima, Kyoto, Nagano).
• 株式会社ダイブminorChannel Partner/ Reseller/ Distributor · 1 May 2023Resort job platform Dive features イシャチョク information to support the health of resort workers in unfamiliar areas. Addresses the challenge of workers being unable to access medical care in tourist destination areas with limited medical facilities.
• 中小企業庁 (Monozukuri Grant Program)minorStrategic or Co-development Partner · 1 December 2022Virtual waiting room online consultation service was selected for the Monozukuri/Commercial/Service Productivity Promotion Subsidy (第11次〆切/一般型). The subsidy supports the rebuild and enhancement of the radial online consultation service, validating the innovation of the platform's approach.
• 富士通株式会社minorStrategic or Co-development Partner · 1 July 2021Partnership with Fujitsu (Japan's leading IT systems company) and Edgewater to provide corporate COVID-19 prevention services. Fujitsu's 'CHAT' health observation app, Edgewater's antigen test kits, and イシャチョク online consultation offered as a bundled corporate health service. Launched July 20, 2021.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Ubie: Ubie provides an AI-driven symptom checker and clinical intake used by Japanese hospitals and clinics and a consumer app for care navigation. Adjacent in Japanese digital health with some overlap in triage and provider navigation, but commercially positioned differently from full online consultation.

Broad incumbents

• M3, Inc. M3 is the parent of MedPeer and a broader Japanese digital health/physician marketing platform with MR-kun and other physician-facing SaaS. Less directly competitive at the platform layer but a powerful incumbent whose physician relationships and ad business shape the market OnlineDoctor must navigate.
• Teladoc Health: Largest publicly listed global telehealth platform offering virtual primary care, specialty care and chronic care across multiple geographies. Useful strategic/operating benchmark for OnlineDoctor's virtual waiting room and B2B employer wellness motions despite operating in a different regulatory environment.
• Amwell: US-based enterprise telehealth and virtual care platform serving health systems, payers and employers. Comparable as a benchmark for OnlineDoctor's Ishachoku Cloud/Well product positioning around embedded care delivery and platform licensing to enterprise partners.

Direct peers

• Kakehashi (kakari for Clinic): Kakehashi provides clinic SaaS including online consultation, patient communication, and the consumer "kakari" family clinic network. Comparable on the clinic-side subscription model and embedded chronic care/follow-up pathways.
• MedPeer: Japan's leading DTC online medical consultation platform operated by M3, Inc., connecting patients with physicians via smartphone app. Directly competes with Ishachoku on the same consumer-facing online consultation use case in the Japanese market.
• Doctors.me: Japanese DTC online consultation platform operated by Allied Architects, providing appointment-based video consultation with physicians. Direct competitor on the same consumer online consultation segment that Ishachoku targets.
• LINE Healthcare: JV between LINE (LY Corporation) and Japanese physicians offering LINE Doctor — a consumer online consultation app accessible to LINE's 90M+ users in Japan. Directly competitive on DTC urgent care/triage, with substantially larger owned-app distribution.
• Medley (CLINICS): Medley operates CLINICS, an online consultation booking and consultation system for Japanese medical institutions, plus a medical information platform for healthcare professionals. Competitor on both clinic SaaS and consumer-facing doctor search/booking.
• MICIN (curon / オンライン診療クロン): MICIN operates "curon," one of Japan's largest clinic-side telemedicine SaaS platforms plus a patient app. Highly comparable as it competes both on clinic SaaS (analogous to Ishachoku Cloud OEM) and DTC consultation (analogous to Ishachoku).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/ishachoku
• YouTubeyoutube.com/channel/UCFZY9QkthhH1LZF1W8yxlgQ
• Facebookfacebook.com/オンラインドクターcom-イシャチョク-109880594697360
• Instagraminstagram.com/ishachoku_insta

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OnlineDoctor.com