Carden IT Services
Carden IT Services is a UK-based managed IT services provider offering cybersecurity, cloud, telecoms, and IT support to SMEs across verticals including accountancy, recruitment, construction, e-commerce, education, and PR, with offices in Brighton, London, Cheshire, and New York.
- Company typePrivate
- Founded2012
- HeadquartersBrighton, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Carden IT Services does
Carden IT Services is a UK-based managed IT services provider founded in 2012, headquartered in Brighton with additional offices in London, Cheshire, and New York. The firm delivers managed IT support, cybersecurity, cloud, telecommunications, and data backup services to UK SMEs and mid-market clients across six identified verticals: accountancy, recruitment, construction, e-commerce, schools, and PR firms. Its customer base is relationship-led with dedicated engineer assignments and a sales motion anchored by free IT audits.
The core technology stack is assembled entirely from third-party vendors rather than proprietary platforms: Microsoft 365 and Microsoft Intune for endpoint and productivity management, Datto for RMM and SaaS Protection+ backup, Cisco Umbrella for DNS-layer security, ThreatLocker for application allow-listing, and ID Agent for dark-web monitoring and credential exposure. The firm holds ISO 9001, ISO 27001, and Cyber Essentials certifications, providing compliance credentials relevant to regulated SME buyers.
Revenue is generated through recurring managed services contracts and subscription pricing, with publicly disclosed WordPress management tiers at £45-£120 per month. In December 2025 the firm launched a dedicated Carden Cybersecurity division and a WordPress Management Service, alongside free phishing simulation offerings, indicating a strategic push toward higher-margin security services. The firm is privately held with no disclosed funding, no reported revenue, and a headcount band of 1-10 employees.
Carden IT Services firmographics
Firmographics- Name
- Carden IT Services
- Legal name
- Carden I.T Services Limited
- Website
- https://cardenitservices.co.uk
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Carden IT Services is a UK-based managed IT services provider offering cybersecurity, cloud, telecoms, and IT support to SMEs across verticals including accountancy, recruitment, construction, e-commerce, education, and PR, with offices in Brighton, London, Cheshire, and New York.
- Ownership category
- akta.pro rank
Carden IT Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where Carden IT Services is headquartered
LocationHeadquarters
- HQ city
- Brighton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Carden IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Comprehensive IT service covering cloud infrastructure to on-premises devices with 24/7 monitoring and proactive support.
- Cybersecurity Services: Incident detection and response, identity and access management, network security, cloud security, web security, and cybersecurity awareness training.
- Cloud Computing: Scalable cloud solutions for business flexibility and performance including private and public cloud options.
- Telecoms: Business phone systems and communication tools including VoIP and broadband services.
- Data Backup and Recovery: Backup systems and disaster recovery solutions for business continuity.
- WordPress Management: Website maintenance service with monthly subscription tiers based on website size.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small Website – £45/month |
| Subscription | Monthly | Medium Website – £70/month |
| Subscription | Monthly | Large Website – £120/month |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Carden IT Services product offering
Product offeringCore offering
Carden IT Services is a UK-based managed IT services provider delivering fully managed IT support, outsourced IT, cloud computing, Microsoft 365 management, data backup and recovery, and business telecoms (VoIP, broadband, business mobiles). The portfolio is anchored by a dedicated Carden Cybersecurity division offering managed SOC, endpoint detection and response, identity and access management, network and cloud security, phishing awareness training, and WordPress management for UK SMEs and mid-market organisations.
Product overview
Carden IT Services is a managed IT services provider offering a comprehensive portfolio of IT support, cybersecurity, cloud computing, and telecoms services. The core offering consists of fully managed IT support, outsourced IT management, cloud computing solutions, Microsoft 365 management, and data backup services. These core services are complemented and strengthened by a layered cybersecurity portfolio that includes incident detection and response (Managed SOC), network security, cloud security, web security, identity and access management, and cybersecurity awareness training—all consolidated under the Carden Cybersecurity sub-brand. Additional specialized offerings include telecoms (VoIP, business phones, broadband), Datto SaaS Protection+ for SaaS backup, Cisco Umbrella for DNS-layer security, endpoint detection and response, advanced email filtering, disk encryption, mobile device management, DNSSEC, DKIM, ID Agent phishing prevention, and WordPress management services. The company operates with UK-based engineers offering 24/7 monitoring and serves businesses across multiple UK locations including Sussex, London, and Cheshire.
Differentiator
Problem solved
Functional benefit
Brands
- Carden Cybersecurity: A dedicated cybersecurity division offering audits, vulnerability scanning, managed SOC, endpoint protection, Microsoft 365 security lockdown, cyber awareness training, and password management tools.
Products and services
- Managed IT Support Fully managed IT service covering cloud infrastructure to on-premises devices, including 24/7 monitoring, proactive IT problem-solving, and dedicated engineers assigned to each client.
- Outsourced IT Fully outsourced IT management service allowing businesses to delegate all IT systems, infrastructure, and technical support to Carden IT Services while focusing on core operations.
- Cloud Computing Scalable cloud solutions including private cloud, public cloud, and hybrid options with migration services to boost business flexibility and performance.
- Microsoft 365 Management Management and optimisation of Microsoft 365 environments including security configuration, admin permissions, authentication processes, and collaboration tools.
- Data Backup and Recovery
Companies that use Carden IT Services
Customer profileSegments8 records
Ideal customer profiles7 records
Carden IT Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability14 records
Feature9 records
Carden IT Services partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- DattocoreDatto SaaS Protection+ is offered as the company's recommended backup solution for Microsoft 365 and Google Workspace. Provides automatic encrypted backups three times daily with ransomware detection. UK/EU data centres available for compliance requirements.
- Datto RMMcoreDatto Remote Monitoring and Management platform used by Carden IT Services to deliver managed IT services. Enables proactive monitoring and management of client endpoints.
- ID AgentcoreID Agent phishing prevention, testing, and training platform offered to clients. Includes automated phishing security tests, dedicated training videos, and dark web scanning for leaked passwords.
- Cisco (Umbrella)coreCisco Umbrella offered as DNS-layer security solution. Cloud-based platform providing filtering between devices and internet, blocking malicious domains before connections are created.
- Microsoft IntunecoreMicrosoft Intune cloud-based solution used for Mobile Device Management. Enables remote management of devices and applications with security policy enforcement and remote wipe capabilities.
- ThreatLockercoreApplication whitelisting solution used to block unapproved software. Customisable whitelists for different departments or users to ensure security while maintaining productivity.
- Carden DigitalminorWeb hosting partner offering 20% discount on WordPress Management Service to customers hosted with Carden Digital.
- NCSC (UK National Cyber Security Centre)minorCarden IT Services aligns cybersecurity offerings with NCSC guidance and frameworks, referencing NCSC publications and Cyber Essentials certification scheme.
Scale indicators1 record
Recent moves7 records
Expansion highlights5 records
Carden IT Services competitors and assessment
Company assessmentBroad incumbents
- Sword Group: Larger IT services and digital transformation firm with managed services, cybersecurity, and cloud offerings across the UK and internationally. Competes for the same mid-market IT outsourcing budget.
- CompTIA / Proactive IT: Large ecosystem of established UK managed service providers and broader IT services incumbents serving SMB and mid-market with security-focused offerings. Provides the competitive frame Carden competes in without being a single direct competitor.
- MSP Corp (Managed Service Provider Collective / ConnectWise): Major MSP tooling and operations platform widely used by UK managed IT providers including Carden's RMM stack (Datto). Shapes the economics and benchmarks Carden is measured against by clients.
Direct peers
- Cyberfort: UK-based managed IT and cybersecurity services provider serving regulated SMB and mid-market clients. Direct competitor to Carden's full managed-IT + cybersecurity stack with overlapping verticals and similar UK regional delivery model.
- Highlander UK: UK managed IT support, cyber security, and cloud services provider with multi-region offices. Directly comparable on service portfolio (managed IT + SOC + cloud + Microsoft 365) and SMB/mid-market verticals.
- NGateway (formerly Net-Guard / Storm Technologies): UK managed IT support and cybersecurity firm serving SMB and mid-market in multiple sectors. Closely comparable on offering breadth (managed IT + security + cloud + telecoms) and regional UK delivery footprint.
- Bluecube Technology Solutions: UK-based managed IT services, cloud, and cybersecurity provider targeting SMB and mid-market. Comparable on managed IT + cybersecurity bundle, Microsoft 365 stack, and UK-focused delivery model.
Others
- Censornet: UK-headquartered cloud security SaaS (email, web, CASB) that overlaps with portions of Carden's cybersecurity stack (advanced email filtering, DNS-layer security). An adjacent security tooling vendor rather than direct service competitor.
Emerging players
- PurpleSec (now Bridewell): UK-based cybersecurity services and managed security provider. Comparable on the cybersecurity division's portfolio (SOC, vulnerability assessments, awareness training) and UK regulatory alignment.
- Secureworks: Specialized managed detection and response (MDR) and managed security provider with global reach. Comparable on the SOC/EDR portion of Carden's newly launched cybersecurity division, though a much larger-scale operator.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Carden IT Services social profiles
Digital presenceCarden IT Services compliance and trust
Trust signalCompliance3 records
Carden IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carden IT Services leadership team
Management profileNumber of profiles
Profiles2 records
Carden IT Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
Carden IT Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carden IT Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carden IT Services
What does Carden IT Services do?
Carden IT Services is a UK-based managed IT services provider delivering fully managed IT support, outsourced IT, cloud computing, Microsoft 365 management, data backup and recovery, and business telecoms (VoIP, broadband, business mobiles). The portfolio is anchored by a dedicated Carden Cybersecurity division offering managed SOC, endpoint detection and response, identity and access management, network and cloud security, phishing awareness training, and WordPress management for UK SMEs and mid-market organisations.
Is Carden IT Services a public or private company?
Carden IT Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Carden IT Services founded?
Carden IT Services was founded in 2012. It employs 1 to 10 people.
Where is Carden IT Services based?
Carden IT Services is headquartered in Brighton, United Kingdom, in the Europe region.
How does Carden IT Services make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, cloud Computing, telecoms, data Backup and Recovery and wordPress Management.
Who are Carden IT Services's main competitors?
Broad incumbents on record are Sword Group, CompTIA / Proactive IT and MSP Corp (Managed Service Provider Collective / ConnectWise). Direct peers are Cyberfort, Highlander UK, NGateway (formerly Net-Guard / Storm Technologies) and Bluecube Technology Solutions. Censornet is listed as an others. Emerging players are PurpleSec (now Bridewell) and Secureworks.
Does Carden IT Services have an API?
No public API is recorded for Carden IT Services.
What industry is Carden IT Services in?
Carden IT Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAOAF, IT Asset Lifecycle Services (Procure-to-Retire). Its NAICS code is 518 and its SIC code is 7374.