MTI Dispatch

What MTI Dispatch does

MTI Dispatch, legally Mobile Technologies International, is a global provider of cloud-based mobility technology for taxi and paid transport fleets, operating as a wholly-owned subsidiary of a2b Australia since 2017. The company offers an integrated platform — branded MTI Cloud — that combines a P2P Smart Dispatch engine, native iOS/Android passenger and driver apps, web and IVR booking, an Open Dispatch Interface (ODI) for third-party integration, PCI Level 1-compliant payment processing, in-vehicle hardware (taximeters, MTI Snapshot camera, MDTs), and driver management/analytics dashboards. The platform is built on open architecture with self-hosting or cloud-based deployment options and is positioned as enterprise-grade technology accessible to fleets of all sizes.

The business model is multi-stream: recurring subscription revenue from a three-tier Pay-As-You-Grow package structure (Starter, Advanced, Premium) scaled to fleet size, plus hardware sales, payment processing transaction fees, and professional services. MTI claims 95% market share in Australia and 141 cities across six markets (59 AUS, 15 NZ, 38 US, 8 CAN, 10 UK, 11 EU), with regional headquarters in Centennial (US), Manchester (UK), and Oakleigh/Mulgrave (Australia). Its enterprise customer base includes 13cabs, Black and White Cabs, Suburban Taxis, Yellow Cab, Seattle Yellow Cab, and United Taxi. Go-to-market is direct enterprise and inside sales with regional phone and email support, supplemented by a partner network spanning technology integrators (Ingenico, Cabcall, Redroute, Taxi Butler, Cabconnect, Taxi Charger, Movit, Azpired) and industry associations (ATIA, NZTF Trusted).

MTI holds registered trademarks for MTI Mobility, MTI Cloud, MTI Smart Dispatch, and the Ridepay payment product, and operates with in-house engineering. The company's near-term commercial logic is to extend its dominant ANZ position into North American and European taxi markets while broadening the platform into adjacent operator workflows (call center, marketing, driver training) — though it competes in a vertical structurally challenged by rideshare, and growth signals are dated (no recent funding, hiring, or dated revenue disclosure in the available material).

Name

MTI Dispatch

Legal name

Mobile Technologies International

Website

https://mtidispatch.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

MTI Dispatch, a subsidiary of a2b Australia, provides a cloud-based dispatch, booking, payment, and fleet management platform for taxi and paid transport operators. The platform serves taxi networks across 141 cities in six markets, with claimed 95% market share in Australia and New Zealand, targeting enterprise and mid-market fleet operators globally.

Ownership category

akta.pro rank

Product category

Taxi Fleet Management Software

NAICS

Taxi and Ridesharing Services (48531), Taxi and Ridesharing Services (485310)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Ride-Hailing Platform Technology Providers (White-Label, Dispatch, Payments) (THADADAM)

akta.pro secondary industries

Taxi Dispatch & Fleet Management Operators (Radio/Call Center) (TLAFAHAG), Dispatch / Call Center Taxi Services (THADAEAB)

Keywords

• Taxi dispatch software
• Fleet management platform
• Mobility transport solutions
• Taxi payment processing
• Passenger booking apps

Headquarters

HQ city

Coushatta

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Software Platform Subscription: Cloud-based mobility platform subscription with tiered packages (Starter, Advanced, Premium) scaled to fleet size. Pay As You Grow model provides flexibility for fleets from small operators to enterprise networks.
2. Hardware Sales: Sale of in-vehicle hardware including MTI Snapshot cameras, integrated taximeters, MDT (Mobile Data Terminal) devices, and Ingenico payment terminals.
3. Payment Processing: Integrated payment processing for taxi fares with low processing rates. Supports contactless, chip-and-PIN, Apple Pay, Google Pay, and third-party account cards with PCI Level 1 compliant terminals.
4. Professional Services: Implementation, onboarding, and support services including driver training, operator induction, and ongoing customer support across multiple regions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

MTI Dispatch provides a cloud-based integrated mobility transport platform for taxi and paid transport fleet operators, combining smart vehicle dispatch, passenger and driver mobile applications, phone/IVR booking, integrated payment processing with in-vehicle terminals, driver management and training, and analytics/reporting dashboards. The offering is delivered as the MTI Cloud platform with subscription-based packages (Starter, Advanced, Premium) supplemented by in-vehicle hardware such as taximeters, MDT screens, and cameras.

Product overview

MTI Dispatch is a global provider of mobility technologies offering a comprehensive platform-plus-modules architecture for taxi and paid transport fleet management. The core MTI Cloud platform integrates Smart Dispatch (P2P vehicle dispatch system), Passenger Apps & Booking Tools (iOS/Android apps, web booking, IVR), Driver App, Driver Management & Training, Data and Reporting (analytics dashboards), Payment Systems (in-vehicle terminals, contactless payments), and In-vehicle Hardware (taximeters, cameras, MDT screens). The platform supports self-hosting or cloud-based deployment with multi-city, multi-fleet capabilities. Pricing is structured in three tiers (Starter, Advanced, Premium) catering from small fleets to enterprise operators. MTI serves customers in North America (38 cities USA, 8 cities Canada), Europe (10 cities UK, 11 cities EU), and Australia/New Zealand (59 cities AUS, 15 cities NZ).

Differentiator

Problem solved

Functional benefit

Brands

• MTI Cloud: Cloud-based taxi and paid transport fleet management platform covering dispatch, bookings, payments, and back-office administration.

Products and services

• In-vehicle Hardware Digital metering and in-car technology suite for taxi fleets including the MTI Snapshot camera for interior/exterior recording and audio capture, integrated taximeter with automatic tariff selection, MDT (Mobile Data Terminal) in-cab driver screens or tablet-based equivalents, and speech announcements for fare transparency. Sold to taxi fleet operators as a standalone hardware product line.
• Open Dispatch Interface (ODI) Open API-based integration system that seamlessly connects external systems with the MTI dispatch platform, providing access to common information and system functions for third-party connectivity and integration.
• Cloud Call Center Scalable telephone booking software with multiple mapping options and in-built CRM for customer history and value tracking, supporting businesses of all sizes worldwide with intelligent phone system integrations.
• Performance and Marketing Hub Marketing and performance tools for taxi businesses including website, SEO, and social media tools to promote fleet operations and drive demand.
• MTI Cloud Cloud-based taxi and paid transport fleet management platform integrating driver and passenger apps, web bookings, payments, dispatch, administration, and business processes in a unified solution. Supports self-hosting or cloud-based deployment with multi-city, multi-fleet capabilities.
• Smart Dispatch Advanced P2P (point-to-point) vehicle dispatch system with flexible dispatch methods, in-cab Driver screen, smart vehicle optimization during busy periods, and multi-city/multi-fleet support capabilities. Optimizes vehicle allocation by time of day and demand to maximize fleet efficiency.
• Passenger Apps and Booking Tools Comprehensive passenger-facing solutions including iOS/Android mobile apps, web booking platform, IVR telephone booking, and phone system integration. Features include fixed pricing, in-app payments, vehicle tracking, promo codes, fare estimates, and two-way messaging with drivers.
• Driver App Purpose-built mobile application for taxi drivers compatible with smartphones and tablets. Features GPS navigation with traffic and map plotting, real-time trip information and dispatch, two-way messaging, passenger ratings, and driver performance tracking.
• Driver Management and Training Scalable driver management tools including driver portal for self-performance tracking, onboarding automation, five-star ratings system, fleet ranking, job acceptance tracking, local area hotspot monitoring, and training portals for continuous improvement and passenger satisfaction.
• Data and Reporting Analytics and business intelligence tools with real-time and historical performance dashboards. Provides customizable reporting, driver profiling, customer insights, and KPI monitoring across fleet operations, accessible via PC, tablet, and smartphone.
• Payment Systems Integrated payment processing system (Ridepay) for passengers and drivers supporting contactless, chip-and-PIN, Apple Pay, Google Pay, and Google Wallet. Includes in-vehicle payment terminals (Ingenico iSC Touch 480, iPP320) and PCI Level 1 compliant settlement solutions.

Quantifiable outcome

• Increased financial income for Drivers through optimized dispatch
• +3 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature10 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Ingenico GroupcoreTechnology or IntegrationHardware partner supplying payment terminals (iSC Touch 480 and iPP320) integrated into MTI's in-vehicle payment system. PCI Level 1 compliant payment processing hardware provider.
• ATIA (Australian Tourism Industry Association)minorGTM or Marketing PartnerIndustry association partnership for tourism and transport industry marketing and visibility.
• NZTF Trusted (New Zealand Taxi Federation)minorGTM or Marketing PartnerNational taxi industry association partnership providing industry credibility and market access in New Zealand.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Autocab: UK-based supplier of taxi booking, dispatch, and management software to private-hire and taxi fleets. Directly comparable in product scope and target customer (licensed taxi operators) to MTI.
• FreeNow (mytaxi): Multi-country taxi and ride-hailing app owned by BMW and Daimler, operating across Europe and Latin America. Competes with MTI on passenger-side booking and increasingly on fleet-side dispatch.
• iCabbi: Dublin-based provider of cloud-based taxi dispatch, booking, and fleet management software, serving operators across Europe, North America, and beyond. The closest direct competitor to MTI's Smart Dispatch and MTI Cloud platform.
• Flywheel Software: US-based taxi-hailing and fleet management platform focused on the licensed taxi industry. Direct overlap with MTI's passenger app, dispatch, and payment modules in the US market.
• Curb Mobility: US-based taxi app and platform connecting riders with licensed taxi fleets, offering e-hail, payments, and fleet-side dispatch tools. A direct competitor in the North American taxi software and passenger app category.
• TaxiCaller: Canadian provider of taxi dispatch and booking software for small and mid-sized fleets worldwide. Closely comparable in product offering and customer base, especially across North America.
• Cordic (ComCab): Long-standing UK provider of taxi dispatch and radio-call systems for licensed black cabs and private-hire fleets. Comparable in dispatch and call-center technology to MTI's Smart Dispatch and Cloud Call Center.

Broad incumbents

• Careem: Middle East and North Africa super-app offering ride-hailing (including taxi-hail) plus broader services. Adjacent in the taxi/e-hail platform category and serves as a regional incumbent that could expand into MTI's white-label territory.
• Verifone: Global payments hardware and services incumbent, including in-vehicle and taxi payment terminals. Overlaps with MTI's Payment Systems and Ingenico-terminal-based offering, but as part of a much broader commerce portfolio.
• Uber (Uber Taxi): Global ride-hailing incumbent that increasingly offers Uber Taxi integrations with licensed fleets, directly overlapping MTI's passenger app and dispatch value proposition. Operates as a much broader platform spanning consumer demand generation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/DispatchMti
• Facebookfacebook.com/Mobile-Technologies-International-123375308286921
• LinkedInlinkedin.com/company/mtidispatch

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MTI Dispatch