What iCabbi does

iCabbi is a cloud-based taxi dispatch platform provider, operating as the taxi technology division of Mobilize (parent company) under legal entity Coolnagour Ltd, headquartered in Dublin, Ireland. The company serves taxi and private hire fleet operators ranging from micro fleets (under 50 vehicles) to mega fleets (10,000+ vehicles) across 14 countries in Europe, North America, and Oceania. iCabbi's core product is a fully-integrated dispatch platform powered by Google Fleet Engine, providing real-time, traffic-aware job allocation with 99.999% uptime SLA and over 1,000 real-time configurations. The platform-plus-modules architecture includes core dispatch plus specialized modules: Driver App, Driver Docs, Driver Pay, Passenger App, Voice (iVR), Voice AI, Business Solution, and Move AI for NEMT route optimization.

iCabbi generates revenue through a per-driver SaaS subscription model with monthly billing on a pay-as-you-go basis, with contracts ranging from no-lock-in to fixed 12-month terms depending on market. Pricing scales with fleet size and market specifications, with quotes tailored to each operator. The go-to-market combines direct enterprise field sales (with dedicated Relationship/Customer Experience Managers, personalized demos, and 24/7 support) and channel partnerships including UK reseller ETGL and the Taxi Alliance joint venture with Irish and UK customers. The Exchange platform enables inter-fleet networking, allowing app roaming for passengers and dispatch networking for overflow bookings across partner fleets.

The company was founded in 2010 and employs 101-250 people. Key strategic assets include the exclusive Google Fleet Engine integration, The Exchange network effects, 98% customer retention rate, and a parent-company structure under Mobilize that also encompasses Mobilize Taxi Solutions for electric vehicle rental bundles. Notable strategic moves include the 2019 acquisition of Mobile Knowledge, the launch of Move AI for the NEMT vertical, and the formation of the Taxi Alliance joint venture. Disclosed funding is limited (approximately $1.6M from BMS Finance in 2017 plus early-stage support from NDRC in 2011), suggesting the company has been primarily bootstrapped or funded through its Mobilize parent.

Name

iCabbi

Legal name

Coolnagour Ltd

Website

https://iCabbi.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

iCabbi provides cloud-based, Google Fleet Engine-powered taxi dispatch platforms for taxi and private hire fleet operators across 14 countries. Its integrated software suite includes dispatch, driver and passenger apps, voice AI, payments, and NEMT route optimization on a per-driver SaaS model.

Ownership category

akta.pro rank

Product category

Taxi Dispatch Software

NAICS

Taxi and Ridesharing Services (485310)

SIC

Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Ridesharing & Taxi Dispatch Platforms (BPAMAHAA)

akta.pro secondary industry

Taxi-Hail Aggregators & Dispatch Platforms (E-Hail for Licensed Taxis) (TLAFAIAD)

Keywords

• Taxi dispatch software
• Fleet management platform
• Ride booking technology
• NEMT route optimization
• Driver management solutions

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Platform Licensing: iCabbi operates on a per-driver SaaS model with a license fee per driver on a rolling monthly basis in a pay-as-you-go model. Pricing scales with fleet size and market specifications. Contracts can vary from no lock-in to fixed 12-month terms depending on market.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

iCabbi provides a fully-integrated cloud-based taxi dispatch platform powered by Google Fleet Engine, offering intelligent dispatch with 99.999% uptime, driver and passenger mobile apps, voice booking and AI call automation, a custom-built driver payment wallet, and NEMT route optimization via Move AI. It is sold as a per-driver SaaS subscription to taxi and private hire fleet operators globally, with add-on modules that can be adopted individually or as a complete ecosystem.

Product overview

iCabbi is a fully-integrated taxi dispatch platform with a platform-plus-modules architecture. The core is the Dispatch engine (powered by Google Fleet Engine), which connects to multiple specialized modules: driver-facing tools (Driver App, Driver Docs, Driver Pay), passenger-facing tools (Passenger App, Business Solution), and voice automation (Voice, Voice AI). The platform also includes Move AI for NEMT route optimization. All modules share a common data layer and can be used together as a complete ecosystem or individually.

Differentiator

Problem solved

Functional benefit

Brands

• Move AI: Intelligent route optimization solution for NEMT (Non-Emergency Medical Transportation) businesses using powerful computing algorithms for trip prediction and scheduling.
• Driver Pay
• The Exchange
• Taxi Alliance
• Voice AI

Products and services

• iCabbi Dispatch Cloud-based taxi dispatch engine (powered by Google Fleet Engine) providing real-time, traffic-aware job allocation with 99.999% uptime and over 1,000 real-time configurations. Sold as the core SaaS platform to taxi and private hire fleet operators worldwide.
• Move AI AI-powered NEMT route optimization solution that predicts thousands of single, grouped, and linked trip possibilities in seconds. Designed for NEMT operators to do more trips with fewer drivers while meeting SLA contracts.
• iCabbi Driver App iOS and Android mobile app for taxi drivers to manage trips, maximize earnings, and optimize efficiency. Continuously upgraded with new features and used by drivers across all iCabbi fleet customers.
• Driver Docs DIY driver onboarding and records management portal that automates driver record creation and management with self-service tools. Targets taxi fleet operators needing streamlined driver onboarding.
• Driver Pay Custom-built taxi driver payment wallet enabling scheduled or instant payouts for card work, with earnings tracking. Positioned as the only custom-built-for-taxi payments solution in the sector.
• Passenger App Mobile passenger booking app that drives customer loyalty. App users take 2.2 times as many trips over a year compared to phone-in customers, and the app supports inter-network roaming via The Exchange.
• iCabbi Voice (iVR) Sophisticated interactive voice response (iVR) and phone booking solution that automates inbound and outbound calls, diverting calls from live operators to reduce call-centre overheads for taxi operators.
• Voice AI AI-powered voice automation using natural language processing to handle inbound and outbound calls with human-level accuracy. Trained on millions of calls to provide intelligent predictions and automated booking.
• Business Solution Corporate, government, and contract booking management solution that automates business bookings and administration, giving corporate customers control over their taxi accounts and reducing manual processes.

Quantifiable outcome

• 98% customer retention rate
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MobilizecoreStrategic or Co-development PartnerParent company of iCabbi. Mobilize Taxi Solutions offers all-inclusive electric vehicle rental bundles. iCabbi operates as the taxi technology division under Mobilize umbrella.
• Taxi AlliancecoreStrategic or Co-development PartnerInnovative joint venture between iCabbi and Irish and UK customers. Enables collaborative approach to market development and shared best practices.
• ETGLminorChannel Partner/ Reseller/ DistributorUK-based reseller partner that handles fleets under 50 vehicles in the UK market.
• Google Fleet EnginecoreTechnology or IntegrationiCabbi is the only taxi dispatch platform powered by Google Fleet Engine, providing real-time, traffic-aware dispatch capabilities and advanced job allocation.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• RideCo: RideCo offers on-demand transit and paratransit software with route optimisation for transit agencies and NEMT operators. It directly overlaps with iCabbi's Move AI product in the NEMT and dynamic routing use cases.
• Spare: Spare provides a cloud-based platform for on-demand transit, microtransit and paratransit operations. It is comparable to iCabbi's Move AI NEMT offering, sharing the optimisation and SLA-driven dispatch use case across a different but adjacent customer base.

Direct peers

• Autocab: Autocab is a UK-based provider of taxi booking and dispatch software for private hire and taxi fleets. It directly competes with iCabbi's core dispatch and driver/passenger app suite, serving a similar operator customer base in the UK and Europe.
• Curb (formerly Taxi Magic): Curb is a North American taxi hailing and payment platform connecting passengers with licensed taxi fleets. It is directly comparable to iCabbi's Passenger App and Driver Pay modules, addressing the same US/Canadian taxi operator market.
• Taxitronic: Taxitronic manufactures and supplies taxi meters, dispatch systems and onboard technology to taxi fleets globally. It is a direct peer in taxi dispatch hardware/software, particularly competing in European markets where iCabbi also operates.
• Cordic: Cordic provides cloud-based dispatch and booking software to UK taxi and private hire operators. It competes head-to-head with iCabbi on taxi dispatch technology, driver apps and passenger booking in the same geographic and vertical markets.

Broad incumbents

• Gett: Gett is a global ground transportation platform serving corporate and on-demand taxi/black car markets. It overlaps with iCabbi's Business Solution for corporate accounts and competes for the same enterprise ride volumes that iCabbi's fleet customers serve.
• FreeNow (formerly mytaxi): FreeNow is a multi-country ride-hailing app that aggregates licensed taxi and private hire drivers across Europe. It is a broad incumbent in the same taxi/rideshare ecosystem that iCabbi's technology customers compete against, with overlapping reach in Ireland, UK, Spain, Portugal and other iCabbi markets.
• MTM (Modivcare): Modivcare (including MTM) is a large NEMT broker and operator managing Medicaid and managed-care transport across multiple US states. It is a broad incumbent in the exact NEMT vertical that iCabbi's Move AI targets, with established payer contracts and regulatory credentials.
• Uber for Business: Uber is the dominant global ride-hailing platform and a broad incumbent whose ridehail model competes for the same passenger demand that iCabbi's taxi fleet customers rely on. Uber's enterprise and corporate ground-transport offerings also overlap with iCabbi's Business Solution module.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/iCabbi
• YouTubeyoutube.com/channel/UC3JtiB6mOJ1ZIyuRiKhdjqg
• Facebookfacebook.com/iCabbi
• LinkedInlinkedin.com/company/icabbi
• Instagraminstagram.com/icabbi

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iCabbi