Connect In Cloud
Connect In Cloud Ltd is a UK-based B2B provider of unified communications, VoIP, connectivity, cybersecurity, mobile, and IT services serving UK businesses of all sizes via cloud, on-premises, and hybrid deployments.
- Company typePrivate
- Founded2015
- HeadquartersLondon, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Connect In Cloud does
Connect In Cloud Ltd is a UK-based B2B provider of unified communications, connectivity, IT, cybersecurity, and mobile services, registered in England & Wales (company number 09550508) and headquartered in London. The company delivers solutions via cloud-hosted, on-premises, and hybrid deployment models, integrating with platforms including Microsoft Teams (via Operator Connect), Zoom Workplace, Microsoft 365, and Cisco Viptela/Meraki SD-WAN. Its core products include VoIP phone systems, Microsoft Teams Phone, Gamma Horizon hosted PBX, SIP trunking, business broadband/fibre/SoGEA, leased lines, SD-WAN, cybersecurity awareness and zero-trust services, business mobiles, and an emerging energy services portfolio. The Common Communications Framework unifies voice, video, and collaboration across hybrid environments, and the company positions itself around the UK PSTN switch-off (January 2027) as a migration catalyst.
The business model is B2B subscription-led with a consultative sales motion. Pricing is quoted-based for enterprise solutions and disclosed for select products (e.g., Gamma Horizon VoIP from £7.99/user/month, SIP trunking from £5.99/month, Teams Phone from £11.95/month, broadband from £9.99/month, leased lines from £195/month). The company combines direct sales with a partner/reseller channel, requires no upfront hardware costs on VoIP, and offers both CAPEX and subscription packaging on-premise PBX. Revenue streams span telecom subscriptions, connectivity rentals, mobile plans, managed IT services, cybersecurity subscriptions, and energy procurement advisory fees.
The firmographic profile shows 1-10 employees and a 2015 founding date, while company-sourced marketing material claims 1,200+ specialists across 19 UK offices, 500K+ users, 5,500+ partners, 2,100+ patents, and global #1 UC rankings. Several of the awards and product launches cited (MiVoice Business, VCCS, CIC CEM) also reference a separate entity called CIC, suggesting a possible data conflation between Connect In Cloud Ltd and a larger affiliated communications group. The company is privately held, with no disclosed funding rounds, M&A activity, or institutional ownership. Customer references span legal, healthcare, education, retail, hospitality, social care, and media, indicating a deliberate vertical diversification beyond pure connectivity resale.
Connect In Cloud firmographics
Firmographics- Name
- Connect In Cloud
- Legal name
- Connect In Cloud Ltd
- Website
- https://connectincloud.co.uk
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Connect In Cloud Ltd is a UK-based B2B provider of unified communications, VoIP, connectivity, cybersecurity, mobile, and IT services serving UK businesses of all sizes via cloud, on-premises, and hybrid deployments.
- Ownership category
- akta.pro rank
Connect In Cloud industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF), Hybrid Cloud Connectivity & Interconnect (HDABAMAB)
Keywords
Where Connect In Cloud is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Connect In Cloud business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Telecommunications & VoIP Services: Monthly subscription services for VoIP phone systems, business phone numbers, Microsoft Teams Phone, and Horizon hosted phone systems. Revenue is generated through per-user monthly licensing fees, call management feature packages, and optional add-ons such as call recording.
- Connectivity Services: Business broadband, fibre broadband, SoGEA broadband, leased lines, and SD-WAN services. Revenue generated through monthly rental fees based on speed tiers and connection type, with unlimited usage policies on some packages.
- Mobile Services: Business mobile plans, flexible SIM-only deals, mobile handsets and devices, and mobile device management. Revenue from monthly mobile plan subscriptions and device hardware sales.
- IT Solutions & Professional Services: IT support and services, cloud services and computing, cloud backup and disaster recovery, Microsoft 365 Business, and managed services. Revenue from project-based professional services and ongoing managed service subscriptions.
- Cyber Security Services: Cybersecurity awareness training, security operations, zero-trust network access, professional cyber services, and SaaS cyber security solutions. Revenue from subscription-based security services and training programs.
- Energy Services: Energy price comparison, renewable energy, business water, smart meters, and energy efficiency solutions. Revenue from energy procurement advisory and management fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Gamma Horizon VoIP: starts from £7.99 per user per month |
| Subscription | Monthly | SIP Trunk solutions: starts from £5.99 per month |
| Subscription | Monthly | Phoneline+: starts from £5.99 per month |
| Per seat | Monthly | Microsoft Teams Business Phone System: starts from £11.95 per month |
| Subscription | Monthly | Basic business broadband: from £9.99 per month (up to 20Mbps) |
| Subscription | Monthly | Dedicated leased lines: starting at £195 per month (10Gbps) |
| Subscription | Monthly | VoIP system: no upfront hardware costs |
| Hybrid | Multi-year contract | On-premise PBX business phone systems: CAPEX and subscription options available |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Connect In Cloud product offering
Product offeringCore offering
Connect In Cloud is a UK-based B2B telecommunications and IT solutions provider delivering unified communications, VoIP phone systems, business connectivity (broadband, fibre, leased lines, SD-WAN), mobile services, IT support, cloud computing, cybersecurity, and energy services. The company sells hybrid communications solutions (cloud-hosted, on-premises, and hybrid deployments) integrating with platforms such as Microsoft Teams, Zoom Workplace, and Microsoft 365, serving UK businesses of all sizes.
Product overview
Connect In Cloud is a unified communications provider offering a comprehensive hybrid communications portfolio organized into six main categories: Telecoms (VoIP Phone Systems, Microsoft Teams Phone, Horizon Phone System, SIP Trunking), IT Solutions (Cloud Services, Backup & Recovery, Microsoft 365, Copilot, Remote Working), Connectivity (Business Broadband, Fibre, SoGEA, Leased Lines, SD-WAN), Mobile (Business Mobiles, Device Management, SIM Only), Cyber Security (Awareness Training, Security Operations, Zero Trust), and Enterprise Services (Managed Services, Advisory, Cloud Integration). The Common Communications Framework unifies voice, video, and collaboration across hybrid, cloud, and on-premises environments. Additional services include Contact Center Solutions with AI capabilities, energy solutions, and professional transformation services.
Differentiator
Problem solved
Functional benefit
Products and services
- VoIP Phone Systems Cloud-based Voice over Internet Protocol phone system enabling businesses to make and receive calls over the internet with advanced call management features, mobile apps, and a 99.9% uptime guarantee.
- Microsoft Teams Phone System Business phone system integrated directly into Microsoft Teams, enabling external calls through Operator Connect with call recording, analytics, and smart routing capabilities.
- Horizon Phone System Gamma Horizon hosted cloud PBX phone system offering fixed and mobile telephony capabilities through a web portal and mobile app with advanced call management tools.
- Business Phone Systems Comprehensive range of business phone systems including cloud-hosted VoIP, on-premise PBX, SIP trunking, and Microsoft Teams solutions for businesses of all sizes.
- SIP Trunking Session Initiation Protocol virtual phone lines enabling businesses to make and receive voice calls over the internet with centralized call management.
- Phoneline+ Digital phone system for small businesses, replacing traditional landlines with a cloud-based solution starting from £5.99 per month.
- Business Broadband High-speed business internet connectivity ranging from 20Mbps to 10Gbps with security features and service level agreements.
- Business Fibre Broadband Full-fibre broadband connection delivering speeds up to 900Mbps, replacing copper lines with robust fibre optic technology.
- SoGEA Broadband Single Order Generic Ethernet Access broadband providing up to 80Mbps without requiring a traditional phone line, preparing businesses for PSTN switch-off.
- Leased Lines Dedicated private telecommunications lines with symmetrical upload and download speeds up to 10Gbps, providing exclusive and uncontended connectivity.
- SD-WAN Software-Defined Wide Area Network enabling centralized network management across multiple sites with automated deployment and security features.
- IT Support & Services Technical support and managed IT services including remote working solutions, cloud services, and ongoing maintenance.
- Cloud Services & Computing Cloud infrastructure and computing solutions including Microsoft Azure integration and hybrid cloud deployments.
- Cloud Backup & Disaster Recovery Business continuity solutions protecting data and ensuring rapid recovery in case of system failures or disasters.
- Microsoft 365 Business Suite of productivity tools including Office applications, Teams, OneDrive, and enterprise-grade security features.
- Cyber Security Comprehensive security solutions including cyber security awareness training, security operations, zero trust network access, and SaaS cyber security.
- Business Mobiles Business mobile solutions and flexible SIM only deals across major UK networks including O2, Vodafone, and EE.
- Contact Center Solutions AI-enhanced contact center platform delivering flexible customer and agent experiences with measurable business impact.
- Advisory Services Expert consultation on communication landscape compliance, particularly for financial services and critical infrastructure sectors.
- Managed Services – Transformation Outcome-driven migration strategy and transformation services to accelerate time to value and support innovation.
- Cloud Collaboration Integration Integration services for cloud-based tools like Zoom Workplace and Microsoft Teams, creating overlays that retain existing infrastructure.
- Energy Price Comparison Business energy comparison and switching services to find competitive pricing across UK energy providers.
- Renewable Energy Renewable energy solutions for businesses looking to reduce carbon footprint and adopt sustainable practices.
Quantifiable outcome
- 99.99% network uptime achieved for enterprise customers
- +6 more outcomes
Companies that use Connect In Cloud
Customer profileNamed customers13 records
Segments8 records
Ideal customer profiles3 records
Connect In Cloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability4 records
Feature6 records
Connect In Cloud partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft is a core technology integration partner. Connect In Cloud integrates with Microsoft 365, Microsoft Teams (Operator Connect), and Microsoft Azure. The company offers Microsoft Teams Phone System, Microsoft 365 Business, and Microsoft Copilot solutions.
- GammacoreGamma is the provider of the Horizon hosted phone system, a cloud-based VoIP platform offered by Connect In Cloud. Horizon provides fixed and mobile telephony with a web portal and mobile app.
- CiscocoreCisco is a key networking partner. Connect In Cloud is an accredited Cisco Viptela and Meraki SD-WAN Managed Service Partner, delivering enterprise-grade SD-WAN networks using Cisco technology.
- FortinetcoreFortinet is a cybersecurity partner providing advanced security solutions to protect business communications and data within Connect In Cloud's security portfolio.
- DarktracecoreDarktrace is an AI-powered cybersecurity partner providing advanced threat detection and security operations solutions integrated into Connect In Cloud's security offerings.
- AcroniscoreAcronis is a cybersecurity and backup partner providing integrated data protection, backup, disaster recovery, and security solutions for Connect In Cloud's cloud backup services.
- O2coreO2 is a network mobile partner providing mobile network services for business mobiles, SIM-only deals, and wholesale mobile offerings through Connect In Cloud's mobile solutions.
- VodafonecoreVodafone is a network mobile partner providing mobile network services for business mobiles, SIM-only deals, and wholesale mobile offerings through Connect In Cloud's mobile solutions.
- EEcoreEE provides mobile network services for SME and corporate customers through Connect In Cloud's network mobile solutions, including business mobiles and device management.
- MitelcoreMitel is a unified communications technology partner. Connect In Cloud was awarded for MiVoice Business (2024 UC Product of the Year) and MiTeam, providing enterprise communication solutions.
- Disrupt (Consulting Firm)minorDisrupt is a worldwide consulting firm that helps more than 17,000 organisations in 90+ countries. Connect In Cloud describes it as a top consulting firm providing objective, fact-driven information to assist leadership teams.
Scale indicators12 records
Recent moves6 records
Expansion highlights5 records
Connect In Cloud competitors and assessment
Company assessmentDirect peers
- RingCentral: Global cloud communications and contact center platform and a named Connect In Cloud partner. Competes for the same UK SMB and enterprise UCaaS budgets.
- Vonage: Cloud communications provider offering UCaaS, CCaaS, and SIP services to UK and global SMB/mid-market — overlapping customer base with Connect In Cloud.
- 8x8: Global UCaaS and contact-center-as-a-service provider and a named partner of Connect In Cloud. Directly competes in cloud voice and AI-enhanced contact center for UK mid-market and enterprise customers.
- Daisy Communications: UK-based business communications and IT services provider serving SMB and enterprise with voice, connectivity, cloud, and managed services. Closely comparable in target segment, bundled UC + connectivity + IT offering, and UK geographic focus.
- Mitel: Unified communications vendor whose MiVoice Business platform is referenced in Connect In Cloud's awards. Competes at the on-premise and hybrid UC layer that Connect In Cloud also serves.
- Gamma Communications: UK-headquartered unified communications and connectivity provider offering Horizon hosted PBX, SIP trunking, broadband, and mobile — the same primary product categories Connect In Cloud resells. Gamma is both a direct competitor and a key platform partner supplying Horizon to Connect In Cloud.
Broad incumbents
- Vodafone Business UK: Major UK mobile and fixed-line operator offering unified communications, IoT, and connectivity to enterprise customers. Both a wholesale mobile partner to Connect In Cloud and a competitor in bundled business services.
- SSE Enterprise Telecoms / Neos Networks: UK wholesale connectivity and leased-line provider competing for the same enterprise connectivity and SD-WAN budgets that Connect In Cloud addresses via Cisco and Cato Networks.
- Cisco Webex (BroadWorks / Webex Calling): Enterprise UCaaS and meetings platform from Cisco, which is also a key SD-WAN partner (Viptela/Meraki) of Connect In Cloud. Competes in the larger enterprise UC and collaboration segment.
- BT Business: UK incumbent operator offering PSTN replacement, broadband, UC, and mobile to UK businesses. The dominant incumbent Connect In Cloud competes against in the PSTN switch-off migration cycle.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Connect In Cloud social profiles
Digital presenceConnect In Cloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
Connect In Cloud leadership team
Management profileNumber of profiles
Profiles1 record
Connect In Cloud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Connect In Cloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Connect In Cloud
What does Connect In Cloud do?
Connect In Cloud is a UK-based B2B telecommunications and IT solutions provider delivering unified communications, VoIP phone systems, business connectivity (broadband, fibre, leased lines, SD-WAN), mobile services, IT support, cloud computing, cybersecurity, and energy services. The company sells hybrid communications solutions (cloud-hosted, on-premises, and hybrid deployments) integrating with platforms such as Microsoft Teams, Zoom Workplace, and Microsoft 365, serving UK businesses of all sizes.
Is Connect In Cloud a public or private company?
Connect In Cloud is a private company. It is classified as unknown and is currently operating.
When was Connect In Cloud founded?
Connect In Cloud was founded in 2015. It employs 1 to 10 people.
Where is Connect In Cloud based?
Connect In Cloud is headquartered in London, United Kingdom, in the Europe region.
How does Connect In Cloud make money?
Six revenue lines are on record. Telecommunications & VoIP Services are the primary driver. The others are connectivity Services, mobile Services, IT Solutions & Professional Services, cyber Security Services and energy Services.
Who are Connect In Cloud's main competitors?
Direct peers on record are RingCentral, Vonage, 8x8, Daisy Communications, Mitel and Gamma Communications. Broad incumbents are Vodafone Business UK, SSE Enterprise Telecoms / Neos Networks, Cisco Webex (BroadWorks / Webex Calling) and BT Business.
Does Connect In Cloud have an API?
No public API is recorded for Connect In Cloud.
What industry is Connect In Cloud in?
Connect In Cloud's product category is Business Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAFAF, Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects). Its NAICS code is 517111 and its SIC code is 7385.