What Informatio does

Informatio (legal entity Informatio GmbH, fully absorbed into Backup ONE AG) is a Bern-based Swiss IT infrastructure provider specializing in data protection, backup, and storage services for the DACH market. Its portfolio spans workstation and server backup, Microsoft 365 and Google Workspace backup, NAS backup for Synology and QNAP, managed backup with Security Operations Center monitoring, and cyber protection built on the Acronis platform, supplemented by Extended Detection and Response (XDR), georedundant Swiss S3 storage, and Dell-based enterprise object and file storage (ECS, ObjectScale, PowerScale).

The technology stack is built on S3-compatible object storage with 100% Swiss data residency, layered with managed-services orchestration and the Acronis cyber protection platform. A free S3 IAM Policy Generator tool and a V2V migration service are offered as utility add-ons. Integrations span Microsoft 365, Google Workspace, Synology/QNAP NAS, Veeam, and Dell enterprise storage systems. The company holds Dell Platinum and Acronis Platinum partner status and is certified to ISO 9001, ISO 14001, and CyberSeal (2022-2025).

Revenue is generated through subscription-based Backup-as-a-Service, usage-based S3 storage, managed-service contracts, cyber protection subscriptions, and professional consulting (security, backup, cyber protection, disaster recovery, and storage architecture assessments). GTM combines consultative direct enterprise sales, a "Partner werden" reseller channel, and self-serve SMB onboarding via a 20-day workstation backup trial. Customer segments include Swiss KMU (primary), banks and financial institutions, associations, teams, international organizations, and founders/startups. The Informatio.ch website has been fully integrated into Backup ONE's backup.ch storefront following the acquisition.

Name

Informatio

Legal name

Backup ONE AG

Website

https://informatio.ch

Company type

Private

Founded year

2008

Operating status

Acquired

Headcount range

1–10 employees

Short description

Informatio (now part of Backup ONE AG) is a Bern-based Swiss IT infrastructure provider offering backup, storage, and cyber protection services with 100% Swiss data residency for SMBs, banks, associations, and international organizations across the DACH region.

Ownership category

akta.pro rank

Product category

Managed Backup and Cyber Protection Services

NAICS

Software Publishers (513210), Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Computer Storage Devices (3572)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industries

Endpoint, SaaS & M365/Google Workspace Backup Services (BPAEALAJ), Data Protection & Backup Appliances (Backup Targets, Dedup Appliances) (HDACACAI)

Keywords

• Managed backup services
• Cyber protection platform
• Enterprise object storage
• Disaster recovery solutions
• Cloud workload backup

Headquarters

HQ city

Bern

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Backup as a Service (BaaS): Subscription-based backup services including Workstation Backup (unlimited devices at fixed monthly price), Server Backup (centralized management console), and specialized backup for Microsoft 365, Google Workspace, Synology NAS, and QNAP NAS. Revenue generated through recurring monthly/annual subscriptions.
2. S3 Storage Services: Pay-per-use S3-compatible backup storage and Swiss S3 storage services with single-site or georedundant configurations. Scales from terabyte to petabyte range.
3. Managed Services: Managed services including monitoring, planning, operations, and infrastructure lifetime services. Automated checks, regular reporting, and monitoring of critical limits.
4. Cyber Protection Services: Cyber protection including antivirus, malware, ransomware protection with integrated patch management and URL filtering. Managed Cyber Protection option with SOC monitoring.
5. Consulting Services: Professional consulting services including IT Security Assessment, Backup Assessment, Cyber Protection Assessment, Disaster Recovery Assessment, and Storage Architecture Consulting.
6. Enterprise Storage Solutions: Dell ECS object storage and Dell PowerScale file storage (NAS) solutions, offered as managed services or in customer data centers. Revenue from hardware and managed service fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Informatio provides subscription-based managed backup, cyber protection, enterprise storage, and disaster recovery services delivered from Swiss data centers. Its portfolio covers Workstation and Server Backup, cloud workload backup for Microsoft 365 and Google Workspace, NAS backup for Synology and QNAP, managed Security Operations Center monitoring, Acronis-powered cyber protection and XDR, and Dell-based S3/ECS/PowerScale storage solutions for SMBs, banks, teams, associations, international organizations, and startups in the DACH region.

Product overview

Informatio (now integrated into Backup ONE) offers a comprehensive data protection and storage platform comprising backup solutions for workstations and servers, cloud application backups (Microsoft 365, Google Workspace), NAS backup solutions (Synology, QNAP), and managed backup services. The portfolio includes cyber protection products with integrated antivirus, malware, and ransomware defense, along with Extended Detection and Response (XDR). Storage offerings feature Swiss S3 storage, Dell-based object storage (ECS/ObjectScale), and enterprise file storage (Dell PowerScale), complemented by managed services for infrastructure monitoring. Consulting services round out the offering with assessments for IT security, backup, cyber protection, disaster recovery, and storage architecture. The platform operates exclusively on Swiss data center infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Workstation Backup Subscription-based backup package enabling backups for Windows and Mac workstations with unlimited device backup at a fixed monthly price; includes a 20-day free trial; targeted at SMBs, teams, and individual professionals needing unlimited device coverage.
• Server Backup Comprehensive server backup solution covering physical servers, virtual servers, Microsoft 365, Google Workspace, and additional applications through a centralized management console; sold as a monthly subscription for SMB and enterprise customers.
• Microsoft 365 Backup Subscription package backing up entire Microsoft 365 environments, including Exchange mailboxes, OneDrive, SharePoint groups and sites, and Teams data; aimed at organizations that need granular M365 data protection.
• Google Workspace Backup Subscription package backing up entire Google Workspace environments, including Gmail, Google Drive, and Google Calendar; targeted at Google Workspace customers needing compliance-grade cloud data protection.
• Synology NAS Backup Dedicated backup package providing backup of Synology NAS devices with centralized management; targets SMBs and prosumers using Synology storage in Switzerland.
• QNAP NAS Backup Dedicated backup package providing backup of QNAP NAS devices with centralized management; targets SMBs and prosumers using QNAP storage.
• Managed Backup Managed backup service including planning and monitoring of backup tasks by the Informatio Security Operations Center; sold as an add-on to backup subscriptions for customers that want outsourced operations.
• S3 Backup Storage Pay-per-use S3-compatible backup storage on georedundant Swiss infrastructure with high performance and data durability for any S3-compatible application; customers of any size can scale from terabyte upwards.
• Cyber Protection Subscription cyber protection product covering full IT environments against viruses, trojans, and ransomware with integrated patch management and URL filtering managed through a modern web console; powered by the Acronis platform.
• Managed Cyber Protection Managed cyber protection service with infrastructure monitoring delivered by Informatio Security Operations Center experts; sold as an add-on to Cyber Protection subscriptions for customers that want outsourced security operations.
• Extended Detection and Response (XDR) Extended Detection and Response (XDR) security solution providing comprehensive threat detection and response across customer IT environments; complements Cyber Protection with deeper detection capabilities.
• Swiss S3 Storage Swiss-resident S3-compatible object storage offered in single-site or georedundant configurations for easy integration of modern applications; data remains in Switzerland and scales from terabyte to petabyte range.
• Object Storage (Dell ECS / Dell ObjectScale) Secure, fast, and cost-effective enterprise object storage using Dell ECS or Dell ObjectScale (Kubernetes-native), deployable in customer or provider data centers and scaling from terabyte to petabyte range; targets enterprises and large institutions.
• File Storage (Dell PowerScale) Enterprise file storage (NAS) solution using Dell PowerScale, scalable from terabyte to petabyte range; deployed in customer or provider data centers for high-performance file workloads.
• Managed Services UDS Managed Services UDS providing automated checks of relevant parameters, regular reporting, and monitoring of all critical limits for storage infrastructure; targets enterprise customers outsourcing infrastructure operations.
• Storage Solutions Operational and monitoring services for storage infrastructure plus functional data replication products; designed for customers that need day-2 storage operations support in addition to capacity.
• Disaster Recovery Disaster recovery solutions designed to ensure business continuity for customers needing resilient recovery of critical services and data in the event of outages or incidents.
• V2V Migration Service Virtual-to-Virtual migration service supporting transitions between virtual environments for servers and data; used by customers consolidating, modernizing, or relocating workloads.
• E-Mail Archivierung für M365 Email archiving solution for Microsoft 365 environments, providing long-term retention and search of email data for compliance and audit purposes; complements Microsoft 365 Backup.
• IT Security Assessment Comprehensive IT security analysis examining the security mechanisms of a customer's IT infrastructure and producing recommendations; sold as a project-based consulting engagement.
• Backup Assessment Review of a customer's current backup concept with recommendations for making backups more cost-effective and secure; sold as a project-based consulting engagement.
• Cyber Protection Assessment Analysis of an IT infrastructure's protection against ransomware, viruses, and trojans with recommendations for improvement; sold as a project-based consulting engagement.
• Disaster Recovery Assessment Identification of critical services that must remain online during disasters, with disaster recovery strategy recommendations; sold as a project-based consulting engagement.
• Storage Architecture Consulting Consulting comparing public cloud, private cloud, and enterprise NAS storage options and recommending optimal storage architectures for customer workloads; sold as a project-based consulting engagement.
• Cyber Security Consulting Cybersecurity consulting services for businesses covering security strategy, controls, and risk reduction; sold as a project-based consulting engagement.
• Cyber Check für Unternehmen Cybersecurity check service for businesses providing a structured assessment of cyber posture and improvement recommendations; sold as a standalone service engagement.

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Dell TechnologiescoreTechnology or IntegrationDell Platinum Partner status. Partnership provides Dell ECS (Elastic Cloud Storage), Dell ObjectScale (software-defined object storage for Kubernetes), and Dell PowerScale (Enterprise File Storage/NAS) solutions. These are offered as managed services or deployed in customer data centers, scaling from terabyte to petabyte range.
• AcroniscoreTechnology or IntegrationAcronis Platinum Partner status. Acronis provides the cyber protection technology platform used for antivirus, malware, ransomware protection, patch management, and URL filtering capabilities.
• Swiss CleantechminorOthersAssociation membership supporting Swiss sustainable technology and business practices.
• Swiss Made SoftwareminorOthersSwiss software industry association membership.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Rubrik: Rubrik provides unified data protection, backup, and recovery across enterprise and mid-market customers. Its subscription-based model and SaaS delivery (Rubrik Security Cloud) compete directly with Informatio's managed backup + cyber protection bundle.
• Arcserve: Arcserve offers unified data protection across cloud, virtual, and physical environments, often delivered via MSPs. It overlaps with Informatio's server backup, DR, and channel-led model in the SMB and mid-market segment.
• IDERA: IDERA provides SQL/Oracle/database backup, server backup, and data compliance tools. It is a direct peer in the SMB-to-enterprise backup market, though focused more on database-specific workloads than Informatio's broader endpoint + cloud portfolio.
• Acronis: Acronis provides the cyber protection platform that Informatio resells and integrates. Both companies sell combined backup + anti-ransomware + patch management to SMBs and MSPs, making Acronis a direct competitor and technology supplier simultaneously.
• Druva: Druva delivers cloud-native SaaS data protection for endpoints, servers, and cloud workloads. It is a direct peer to Informatio's managed BaaS approach, competing for the same mid-market BaaS budgets with a different delivery model.
• Backblaze: Backblaze offers S3-compatible object storage and B2 Cloud Backup targeted at SMBs and developers. It overlaps with Informatio's Swiss S3 Storage and BaaS offerings on storage economics, although without the Swiss-only data residency angle.
• Wasabi Technologies: Wasabi provides hot-cloud S3-compatible object storage at flat pricing, often used as a backup and DR target. It competes with Informatio's Swiss S3 Storage line for cost-sensitive customers who do not require Swiss data residency.
• Veeam: Veeam is the leading independent backup and data protection platform for virtual, physical, cloud, and SaaS workloads. It is a direct peer because Informatio integrates Veeam with object storage and competes in the same Swiss/DACH backup market.

Regional players

• Infoniqa: Infoniqa is a Swiss/DACH-based provider of HR, ERP, and managed IT services including backup solutions. It is a regional peer that competes with Informatio for the same Swiss SMB and mid-market customers, particularly via channel partners.

Broad incumbents

• Commvault: Commvault is an established enterprise data protection and information management platform with a broad portfolio spanning backup, archive, and ransomware recovery. It competes for the same Swiss enterprise and regulated-vertical customers as Informatio at a larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/informatio-gmbh

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Informatio