ITM group

What ITM group does

ITM group is an owner-managed German technology and creative services group headquartered in Gescher, North Rhine-Westphalia, founded in 2005. It operates through a multi-subsidiary structure (ITM systems GmbH & Co. KG, ITM solutions GmbH, ITM design GmbH, ITM networks GmbH in Austria, ITM energy GmbH, and ViSaaS GmbH & Co. KG) and runs 5 offices across Germany and Austria with approximately 75 employees. The group's core business is an IT/TK system house covering network integration, client-server environments, IT consulting, managed IT services (IT-Flat), telecommunications and unified communications (3CX-based), cloud computing from a DIN ISO/IEC 27001 certified German data center, and Sage ERP implementation. Alongside IT services, it runs an in-house design agency covering brand development, corporate publishing, web/e-commerce, and social media marketing, and a 2020-acquired electrical installation business that delivers building wiring, KNX smart home automation, and electromobility charging.

The company generates revenue through a mix of recurring managed-service subscriptions (IT-Flat monthly packages, cloud hosting, ERP support), project-based consulting and implementation fees, professional services for electrical installation, and design agency retainers and project work. Its GTM is predominantly direct field sales supported by the annual ITM Business Solution Day event (400+ attendees in 2025), a regional partner ecosystem (Sage, Microsoft, Citrix, 3CX, TeamViewer, Nomios, Volksbank Gescher), and local sports sponsorships in Münsterland and Carinthia. Customers are served across SMB as the primary segment, with additional exposure to large enterprises, solo entrepreneurs, and public institutions, all in Germany and Austria; Berliner Volksbank is the single named customer reference, for a corporate publishing engagement that won a 2025 Red Dot Award.

Name

ITM group

Legal name

ITM systems GmbH & Co. KG

Website

https://itm-gruppe.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

ITM group is a German owner-managed IT, cloud, Sage ERP, design, and electrical installation services group founded in 2005, operating from 5 offices in Germany and Austria with about 75 employees serving SMBs, enterprises, and public institutions.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• IT system house services
• Cloud computing services
• Business software solutions
• Design agency services
• Electrical installation services

Headquarters

HQ city

Gescher

HQ country

Germany

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. IT/TK Services: IT system house services including network management, system integration, IT consulting, and telecommunications solutions. Revenue generated through service contracts and project-based engagements.
2. Cloud Computing: Cloud solutions including business desktop, email, server hosting with fixed predictable IT costs. Recurring subscription-based revenue model.
3. Business Software: ERP Sage implementations, time recording systems, DMS solutions, and related consulting services.
4. Design Agency Services: Creative services including brand development, web design, corporate publishing, social media marketing, and print materials. Project-based and retainer arrangements.
5. Electrical Installation: Electrical installation services for buildings, industry, electromobility charging stations, and smart home solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

ITM gruppe is an owner-managed IT/TK system house and full-service design agency that delivers IT infrastructure management, cloud computing, telecommunications, Sage ERP business software, and electrical installation services. The company bundles these into fixed-price IT-Flat service packages, subscription-based cloud offerings, and project-based consulting engagements, primarily serving small and medium-sized businesses in Germany and Austria.

Product overview

ITM gruppe is a multi-service technology company operating as an IT/TK system house combined with a design agency. The company offers four main service divisions: IT/TK Systemhaus (IT infrastructure, networking, client-server environments, IT consulting), Designagentur (branding, web design, print, social media marketing), Cloud Computing (business desktop, email, cloud servers with ISO 27001 certified data center), and Business Software (Sage ERP solutions, time recording, document management systems). Additional divisions include Elektroinstallation (electrical installation, KNX smart home automation) and Modern Work solutions. The company serves businesses of all sizes across Germany and Austria from five locations.

Differentiator

Problem solved

Functional benefit

Brands

• ITM Business Day: Annual business solution day event bringing together industry leaders, keynote speakers, and professionals to discuss digital transformation and future business trends.
• ITM cloud
• ITM IT-Flat
• ITM Zeiterfassung
• ITM DOCUMENTS CLOUD
• ViSaaS

Products and services

• IT/TK Systemhaus Comprehensive IT and telecommunications system house services including network operation, integration of heterogeneous networks, client-server environments, and IT consulting for businesses in Germany and Austria.
• IT-Flat Service Packages Fixed-price monthly IT service flat-rate packages covering consulting, network services, Microsoft, Apple/MAC, mobile communication, Citrix, virtualization, high availability, ERP, document management, telecommunications, and GDPR-compliant data protection.
• ITM Cloud Computing
• Server-Hosting
• Online-Datensicherung (Online Data Backup) Cloud-based online data backup and recovery services to protect business data and enable rapid restoration.
• Unified Communications / VoIP Telephone and video conferencing, VoIP cost savings, Android and iOS apps, Live Chat & Talk, with cloud or local installation options for business customers.
• Design Agency Services Full-service creative agency providing brand development, print design (logos, brochures, business cards), web design with multiple CMS platforms (Typo3, WordPress, Drupal, Joomla), e-commerce solutions (Shopware, Magento), and social media marketing services.
• Sage Operations ERP Enterprise resource planning (ERP) software from Sage, providing comprehensive business management capabilities for manufacturing, finance, operations, production control, and warehouse management.
• Sage 100 ERP Mid-market ERP solution from Sage for medium-sized businesses, covering financials, CRM, and business intelligence.
• ITM Zeiterfassung (Time Recording) Time tracking software solution for employee time recording, available with smartphone app and cloud document management integration.
• ITM DOCUMENTS CLOUD (DMS) Document management system (DMS) and cloud-based document storage solution by PHOENIX, enabling digital document workflows.
• Business Software Consulting Consulting services for business software selection, implementation, process digitization, individual programming, and process optimization.
• Modern Work (Microsoft 365 Consulting) Modern workplace consulting service helping businesses maximize Microsoft 365 productivity through structured collaboration, clear processes, secure policies, and user adoption strategies.
• ITM Energy (Electrical Installation) Electrical installation services for commercial and industrial clients, including building electrical systems, maintenance, equipment testing per DGUV regulations, and KNX smart home/building automation.

Quantifiable outcome

• ITM Business Solution Day 2025 attracted over 400 decision-makers, entrepreneurs, and future thinkers for networking and knowledge sharing

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

15 partnerships are on record, tiered core and minor.

• SagecoreTechnology or IntegrationStrategic software partner for ERP solutions including Sage Operations and Sage 100. ITM implements and supports Sage business software for customers.
• Volksbank GescherminorGTM or Marketing PartnerLocal banking partner and co-exhibitor at ITM Business Solution Day 2025. Long-standing regional relationship.
• WolbersminorGTM or Marketing PartnerRegional partner exhibiting at ITM Business Solution Day 2025.
• FP FinanzpartnerminorGTM or Marketing PartnerFinancial services partner exhibiting at ITM Business Solution Day 2025.
• Helmig & PartnerminorImplementation/ SI/ Consulting PartnerConsulting partner exhibiting at ITM Business Solution Day 2025.
• Radwelt CoesfeldminorGTM or Marketing PartnerPartner exhibiting at ITM Business Solution Day 2025.
• MicrosoftcoreTechnology or IntegrationCore technology partner for Microsoft 365, cloud services, and related Microsoft solutions integrated into ITM's service offerings.
• CitrixcoreTechnology or IntegrationTechnology partner for virtualization and high availability solutions included in IT-Flat service packages.
• 3CXcoreTechnology or IntegrationVoIP and unified communications platform partner for telephone systems, video conferencing, and communication solutions.
• TeamViewercoreTechnology or IntegrationRemote support and desktop sharing software used by ITM service technicians for remote IT maintenance and support.
• Publizistisches Büro BilgesminorStrategic or Co-development PartnerCo-working partner in Berlin location since January 2023. Consultancy firm with expertise in communications, public affairs, and politics. Provides networking and knowledge sharing opportunities.
• Wolfsberger ACminorGTM or Marketing PartnerProfessional football club sponsorship in Carinthia, Austria. Local sports sponsorship supporting community engagement.
• SC Preußen MünsterminorGTM or Marketing PartnerLocal football club sponsorship in Münsterland region. Community engagement and local sports support.
• Dodgeball Beach CupminorGTM or Marketing PartnerEvent sponsorship for beach volleyball tournament. Brand visibility and community event support.
• SV Gescher e.V.minorGTM or Marketing PartnerLocal sports club sponsorship in Gescher headquarters location. Community support and local engagement.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Computacenter plc: UK-headquartered enterprise IT infrastructure provider with a substantial German operation, delivering managed services, workplace, and cloud solutions to enterprise customers across Europe.
• GFT Technologies SE: German-headquartered IT services and digital transformation provider serving financial services and industrial clients. Larger scale with broader geographic footprint, overlapping with ITM in digitalization projects.
• T-Systems: Deutsche Telekom's enterprise IT arm providing managed services, cloud, SAP, and IoT solutions to large enterprises and public sector — a much larger incumbent competing for the same German enterprise wallet.
• Datev eG: Large German cooperative IT services provider specializing in tax, legal, and accounting software with associated managed services. Comparable in serving German SMBs but a much larger cooperative structure.
• Atos (Germany operations): Global IT services group with significant German footprint offering managed services, digital workplace, and cloud transformation to enterprise clients across multiple verticals.
• Bechtle AG: One of Europe's largest IT systemhäuser with broad portfolio across hardware, software, cloud, and managed services. Significantly larger than ITM but competes for the same German mid-market IT outsourcing wallet.

Direct peers

• Allgeier SE: German IT services group providing consulting, software, and managed services to enterprise and mid-market clients. Operates a portfolio of technology brands, comparable to ITM's multi-subsidiary structure.
• CANCOM SE: German-based managed services and cloud provider serving SMB and enterprise customers with Microsoft-centric IT services, cloud transformation, and managed operations — directly overlapping with ITM's IT/TK Systemhaus and cloud offerings.
• CENIT AG: Listed German IT services and software firm specializing in enterprise IT, PLM, and digital transformation for industrial mid-market — comparable in scale and customer segment focus to ITM solutions.
• SVA System Vertrieb Alexander: German headquartered IT systemhaus of comparable scale offering infrastructure, cloud, data center, and managed services to mid-market and enterprise customers across Germany — the closest direct analogue to ITM systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/GruppeItm
• YouTubeyoutube.com/channel/UCA4JJO44rm7ostbokT-ezaw
• Facebookfacebook.com/itmgruppe/?locale=de_DE
• LinkedInlinkedin.com/company/itm-gruppe/?originalSubdomain=de
• Instagraminstagram.com/itm.gruppe/?hl=de
• TikToktiktok.com/@itm_gruppe

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITM group