Unemployment Insurance Services
UIS is a privately held, 47-year-old unemployment insurance claims management firm serving U.S. employers across restaurants, non-profits, healthcare, manufacturing, and staffing, with specialist-led claim handling, appeals, and tax services on a no-overages pricing model.
- Company typePrivate
- Founded1977
- HeadquartersLees Summit, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Unemployment Insurance Services does
Unemployment Insurance Services (UIS) is a privately held unemployment insurance claims management and cost-control firm founded in 1977 and headquartered in Lee's Summit, Missouri. The company provides outsourced unemployment insurance services to U.S. employers across a multi-industry base that includes restaurants, non-profits, healthcare, manufacturing, and staffing agencies. Its core offering covers the full employer-side unemployment lifecycle: claim filing and management, appeal hearings and representation, unemployment tax services, and supporting HR administration.
Operationally, UIS is built around specialist human expertise rather than software. Its senior leadership includes Vice President Stacey Tinkham, a former state unemployment adjudicator with 18+ years of experience (joined 2007), and Tim Speir, with 35 years of unemployment tax experience. The firm reports a 9-out-of-10 protest win rate on behalf of employers at unemployment appeal hearings, which is the principal measurable performance metric used in its marketing. Underlying workflows are service-based — i.e., human adjudication, hearing representation, and tax filing — with no disclosed platform, software product, or proprietary technology layer.
The business model is B2B professional services sold to employers on a per-claim or subscription basis, with a stated no-overages pricing commitment. Commercial growth levers are modest: client education webinars, association partnerships (e.g., with FRA and MRA), and a 15% referral discount. There is no public evidence of funding, M&A, geographic expansion, or significant headcount scaling, consistent with a mature, niche-services operator.
Unemployment Insurance Services firmographics
Firmographics- Name
- Unemployment Insurance Services
- Legal name
- Unemployment Insurance Services
- Website
- https://unemployment-services.com
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UIS is a privately held, 47-year-old unemployment insurance claims management firm serving U.S. employers across restaurants, non-profits, healthcare, manufacturing, and staffing, with specialist-led claim handling, appeals, and tax services on a no-overages pricing model.
- Ownership category
- akta.pro rank
Unemployment Insurance Services industry classification
Industry- Product category
- Unemployment Claims Management Services
- NAICS
- Employment Services (5613), Payroll Services (541214)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Unemployment Insurance & Employment Support Benefits (BPAIAKAB)
- akta.pro secondary industries
- Payroll & Employment Tax Services (BPAHABAD), Benefits Deductions & Payroll Integration Administration (BPAAAHAF), Workforce Benefits Administration (Enrollment & Deductions) (BPACAIAF)
Keywords
Where Unemployment Insurance Services is headquartered
LocationHeadquarters
- HQ city
- Lees Summit
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Unemployment Insurance Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Unemployment Claims Management Services: Comprehensive outsourced management of unemployment claims including protest creation, determination processing, and appeal hearing representation; revenue generated through managed services fees typically structured as ongoing service contracts
- Unemployment Tax Services: Tax rate audits, benefit charge audits, voluntary payment analysis, and M&A-related tax account analysis; typically bundled with claims management or offered as standalone service
- Human Resource Support & Education: HR consultation on disciplinary and termination issues, educational webinars, and documentation training; provided as part of comprehensive service offering or through ongoing consultation
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Quarterly | No overages policy |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Unemployment Insurance Services product offering
Product offeringCore offering
Unemployment Insurance Services provides outsourced unemployment claims management and cost control services to U.S. employers. The company assigns dedicated claims managers to each client, investigates and protests unemployment claims, represents employers at appeal hearings, and audits and optimizes their unemployment tax rates, supported by a web-based portal for real-time claim tracking.
Product overview
Unemployment Insurance Services (UIS) is a single-service unemployment cost control and claims outsourcing company founded in 1977. The company offers a unified portfolio of four interconnected core services: Unemployment Claims Management (assigned dedicated claims managers handling protests and day-to-day administration), Unemployment Appeal Hearings (expert representation at all hearing stages), Tax Services (account auditing, rate analysis, and merger/acquisition analysis), and Human Resource Support & Educational Services (HR consultation and webinar-based training). These services are supported by an internal Online Claims Management Tool (web-portal for real-time claim tracking and reporting). The company's focus is exclusively on unemployment cost control and claims management for employers of all sizes and industries.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 9 out of 10 protested claims won for clients
- +3 more outcomes
Companies that use Unemployment Insurance Services
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
Unemployment Insurance Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Unemployment Insurance Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- FRA (Federation of Requesters Association)minorProfessional association membership displayed as 'Proud Partnerships' on company website; association serves unemployment insurance professionals and provides networking and industry resources
- MRA (Management & Results Association)minorProfessional association membership displayed as 'Proud Partnerships' on company website; MRA provides resources and networking for unemployment and HR professionals
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Unemployment Insurance Services competitors and assessment
Company assessmentDirect peers
- G&A Partners: PEO with a dedicated unemployment claims management practice serving small and mid-market employers. Directly competes with UIS, combining UI claims with broader co-employment services.
- Resourcing Edge: HR outsourcing and PEO firm that provides unemployment claims management and tax services to employers. Closely comparable to UIS's bundled managed services model.
- Employco USA: HR outsourcing firm offering unemployment claims management, HR support, and tax-rate services comparable to UIS's offerings. Comparable in customer segment and service packaging.
- FrankCrum: PEO offering full-service HR outsourcing including dedicated unemployment claims management. Directly comparable to UIS in customer profile (SMB employers) and claims-management focus.
Broad incumbents
- Insperity: PEO with HR and unemployment claims management offerings for mid-market and enterprise employers. Bundles UI claims within a broader administrative services offering, pressuring standalone specialists like UIS.
- Paychex: Payroll and HR services incumbent serving primarily SMBs; offers unemployment insurance claims management as part of its bundled HR outsourcing product. Closest SMB analogue to UIS's core market.
- TriNet: PEO focused on SMB and mid-market, providing bundled HR services including unemployment claims administration. Competes with UIS where employers prefer a co-employment relationship.
- ADP: Major payroll and HR services incumbent that bundles unemployment claims management with broader payroll/HR outsourcing. Competes with UIS across SMB and enterprise segments as a one-stop alternative.
- Equifax Workforce Solutions: Largest specialized provider of unemployment claims management and tax services in the U.S., operating the former TALX business. Most direct competitor to UIS at the national, enterprise end of the market.
Emerging players
- Vault Verify: Employment and income verification provider that has expanded into unemployment claims management automation. An emerging adjacency more technologically oriented than UIS's manual service model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Unemployment Insurance Services social profiles
Digital presenceUnemployment Insurance Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Unemployment Insurance Services leadership team
Management profileNumber of profiles
Profiles3 records
Unemployment Insurance Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Unemployment Insurance Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Unemployment Insurance Services
What does Unemployment Insurance Services do?
Unemployment Insurance Services provides outsourced unemployment claims management and cost control services to U.S. employers. The company assigns dedicated claims managers to each client, investigates and protests unemployment claims, represents employers at appeal hearings, and audits and optimizes their unemployment tax rates, supported by a web-based portal for real-time claim tracking.
Is Unemployment Insurance Services a public or private company?
Unemployment Insurance Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Unemployment Insurance Services founded?
Unemployment Insurance Services was founded in 1977. It employs 11 to 50 people.
Where is Unemployment Insurance Services based?
Unemployment Insurance Services is headquartered in Lees Summit, United States, in the North America region.
How does Unemployment Insurance Services make money?
Three revenue lines are on record. Unemployment Claims Management Services are the primary driver. The others are unemployment Tax Services and human Resource Support & Education.
Who are Unemployment Insurance Services's main competitors?
Direct peers on record are G&A Partners, Resourcing Edge, Employco USA and FrankCrum. Broad incumbents are Insperity, Paychex, TriNet, ADP and Equifax Workforce Solutions. Vault Verify is listed as an emerging player.
Does Unemployment Insurance Services have an API?
No public API is recorded for Unemployment Insurance Services.
What industry is Unemployment Insurance Services in?
Unemployment Insurance Services's product category is Unemployment Claims Management Services. Its primary akta.pro industry code is BPAIAKAB, Unemployment Insurance & Employment Support Benefits, with a secondary code of BPAHABAD, Payroll & Employment Tax Services. Its NAICS code is 5613 and its SIC code is 6411.