Net Sys Japan

What Net Sys Japan does

Net Sys Japan Co., Ltd. (株式会社ネットシスジャパン), founded in 2004 and headquartered in Tokyo with a Niigata main store and a Seoul branch, is a Japanese B2B vendor of integrated hotel management and guest-experience software. Its product portfolio centers on Core Cast, a cloud-based property management system (PMS) with 400+ menu functions, and extends to Core Touch automated check-in/checkout kiosks, Core TV in-room information systems, Core Guide smartphone concierge (with a 100-language AI chatbot), Core Express Korean OTA distribution through the NOL UNIVERSE partnership, plus Wi-Fi management, cleaning management, congestion status visualization, restaurant queue, and VOD modules. The architecture is a modular SaaS-plus-hardware stack that integrates with site controllers (TL Lincoln), POS (スマレジ), payment terminals, smart keys, VOD, and PBX; Core Touch offers multi-language interfaces (Japanese, English, Chinese, Korean) and multi-payment options including cash, credit card, e-money, and QR code with passport reader integration.

The company sells almost exclusively through a direct enterprise field-sales motion in Japan targeting hotels, ryokan, and resorts, supplemented by channel distribution for inbound Korean demand. The sales cycle runs from web-form inquiry and consultation through demo, quotation, contracting, kickoff, configuration, on-site training, and 24/7 support, with IT導入補助金 subsidy application assistance to reduce adoption friction. Revenue mixes recurring SaaS subscriptions (Core Cast from 1.05万円/month, Core Touch from 1.5万円/month), hardware sales for check-in/checkout machines, commission-based OTA revenue via Core Express, and quote-based pricing for Wi-Fi and restaurant queue modules. The company has cumulatively served 1,850+ properties with approximately 120,000 rooms installed and reports 99%+ system uptime on Core Cast.

Net Sys Japan remains a private, small-capitalization company (registered capital of 5,100万円; 11–50 employees; no disclosed revenue or external funding). Its 2024 product and partnership cadence — Core Guide, Core Express, restaurant queue system, and the NOL UNIVERSE alliance alongside Korea branch operations — points to an offensive expansion of both product surface (in-room, F&B, inbound marketing) and distribution (foreign OTA channel), while retaining the integrated ecosystem positioning that historically anchored its enterprise hotel relationships.

Name

Net Sys Japan

Legal name

株式会社ネットシスジャパン（Net Sys Japan Co., Ltd.）

Website

https://netsysjapan.co.jp

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Net Sys Japan is a Japanese B2B vendor founded in 2004 that provides integrated hotel management software — including the Core Cast cloud PMS, automated check-in/checkout kiosks, in-room TV and smartphone concierge, Wi-Fi management, and OTA distribution via its NOL UNIVERSE Korean partnership — to hotels, ryokan, and resorts across Japan.

Ownership category

akta.pro rank

Product category

Hotel Technology / Hospitality Management Software

NAICS

Computer Systems Design Services (541512), Computer Facilities Management Services (541513)

SIC

Computer Terminals (3575)

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

akta.pro secondary industries

Hotel & Accommodation Booking Platforms (THALAFAB), Billing, Payments & Subscription Management (MPAHAJAC), Infrastructure & Network Monitoring (NPM/NPMD) (HDABAJAA)

Keywords

• Hotel management software
• Property management system
• Automated check-in kiosks
• OTA distribution services
• Smartphone concierge apps

Headquarters

HQ city

Niigata

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. PMS (Core Cast) Software Subscription: Monthly subscription fees for cloud-based property management system with 400+ menu functions. Starting from 1.05万 yen/month.
2. Automatic Check-in/Check-out Machine: Hardware sales combined with monthly service fees for automated check-in/checkout terminals. Multi-language and multi-payment support.
3. Core Touch Monthly Service: Monthly service fees starting from 1.5万 yen/month for check-in machine operation and support.
4. Core Guide Smartphone Concierge: First year free promotion, followed by monthly subscription for mobile concierge services with AI chatbot and multilingual support.
5. Automatic Check-out Machine: Zero initial cost with monthly service fees. Cost reduction focus with simplified check-out functionality.
6. Core Express OTA Commission: No initial cost, monthly fees based on sales commission only. Net Sys Japan acts as sales agent for Korean OTA NOL UNIVERSE.
7. Wi-Fi Management System: Network construction and ongoing management fees for hotel Wi-Fi infrastructure.
8. Cleaning Management System: TV-based cleaning status management integrated with Core TV solution.
9. Restaurant Queuing System: Multi-language queuing management for hotel restaurants, inquiry-based pricing.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Net Sys Japan develops and sells an integrated cloud-based hotel management platform led by its Core Cast Property Management System (PMS), supplemented by automated check-in/checkout kiosks, in-room TV information systems, a smartphone concierge with AI chatbot, Wi-Fi management, cleaning and congestion monitoring modules, and a Korean OTA distribution service (Core Express) via NOL UNIVERSE. Offerings are delivered primarily as monthly software subscriptions with optional hardware and on-site installation, targeting hotels, ryokan, and resort properties in Japan and Korea.

Product overview

Net Sys Japan is a hotel technology company offering a modular platform of hospitality management solutions. The core product is Core Cast PMS (Property Management System) with 400+ built-in features, supported by complementary modules including Core TV (TV information system), Core Guide (smartphone concierge with AI chatbot), Core Touch (automated check-in machines), and automated check-out machines. Additional add-on modules include cleaning management, congestion status visualization, Wi-Fi management, and restaurant queue systems. For international marketing, Core Express provides OTA connectivity to Korean platforms. The portfolio covers the full hotel operational spectrum from front desk automation to guest services and facility management, all integrated with each other and with third-party systems including site controllers (TL Lincoln), payment terminals, room key systems, and VOD services.

Differentiator

Problem solved

Functional benefit

Brands

• Core Cast: Hotel management system (PMS) with 400+ menu options for hotel operations
• Core Touch
• Core Guide
• Core Express
• Core TV
• N-Stream

Products and services

• Core Cast - Hotel PMS (Property Management System) Cloud-based Property Management System with 400+ built-in menu functions supporting reservation management, guest management, front desk operations, accounting, and sales reporting for small to large hotels. Targets Japanese hotels and ryokan seeking an affordable, low-maintenance cloud PMS.
• Core Guide - Smartphone Concierge Service Smartphone-based hotel concierge app with a 100-language AI chatbot for automated guest Q&A, in-room facility guides, internal phone (PBX replacement), cleaning requests, and amenity/equipment lending. Designed to reduce front-desk workload for Japanese hotels (e.g., 20% reduction in front-desk inquiries).
• Core Touch - Automated Check-in Machine Self-service check-in/checkout terminal with multi-language UI (Japanese, English, Chinese, Korean), multi-payment support (cash, credit card, e-money, QR code), automatic cash dispensing, and passport reader integration. Available as freestanding, desktop, or touch-panel PC with free PMS integration for Net Sys Japan products.
• Automated Check-out Machine Standalone automated check-out kiosk that processes checkouts and prints branded receipts without requiring a PMS connection. Sold under a zero-initial-cost, monthly-fee model with a 1-month free trial to reduce front desk workload during peak departure times.
• VOD Service (Video on Demand) In-room Video on Demand entertainment service for hotel guest rooms, integrated with Core Cast PMS for billing and content management. Operational since 2005.
• N-Stream - Smart TV Streaming Server Proprietary streaming server developed in-house in 2016 to deliver video and TV content to smart hotel televisions without requiring set-top boxes, underpinning Core TV and other in-room content services.

Quantifiable outcome

• System uptime 99%+ (Core Cast PMS)
• +5 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability3 records

Feature7 records

Partnerships

One partnership is on record.

• NOL UNIVERSE (ノルユニバース)coreGTM or Marketing Partner · 1 January 2024NOL UNIVERSE is Korea's largest travel and leisure platform with approximately 29 million members and 18 million monthly users. They operate major brands including Interpark Tour and Triple. Net Sys Japan serves as their official Japanese partner, providing Japanese hotels access to Korean OTA distribution. Services include contract support, sales registration, sales data analysis, marketing support, and settlement management.

Scale indicators10 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• SiteMinder: SiteMinder is a hotel commerce platform offering a channel manager, booking engine, PMS and guest experience tools, with strong APAC presence. It competes directly with Net Sys Japan's integrated approach spanning PMS, OTA distribution and guest-facing technology.
• Mews: Mews is a cloud-native property management system built for hotels and hostels, with integrated payments, check-in/out and channel manager functionality. It directly competes with Net Sys Japan's Core Cast PMS in the same modular hotel-tech category serving independents and chains.
• Cloudbeds: Cloudbeds is a cloud-based hospitality platform combining PMS, channel manager and booking engine targeted at independent hotels and small chains. It overlaps directly with Net Sys Japan's modular approach to PMS, channel distribution and guest operations.
• Stayntouch: Stayntouch offers a flexible, cloud-based PMS with APIs and integrations, including mobile check-in/out capabilities, targeting hotels of all sizes. Its feature set around guest-facing mobile workflows and PMS integration mirrors Net Sys Japan's Core Cast and Core Touch approach.

Others

• SALTO Systems: SALTO Systems provides electronic access and smart locking solutions for hotels, commonly integrated with PMS and self-check-in kiosks. It is an enabling technology player adjacent to Net Sys Japan's Core Touch check-in machine and smart-key integrations.
• ASSA ABLOY Global Solutions: ASSA ABLOY Global Solutions delivers mobile and electronic hotel lock solutions, integrated with PMS and check-in workflows. It is an enabling ecosystem vendor rather than a direct competitor to Net Sys Japan's PMS, but sits in the same hotel-tech procurement cycle.

Emerging players

• Apaleo: Apaleo is an API-first, cloud-native hospitality platform serving independent hotels and small chains in Europe with PMS, payment and distribution modules. It overlaps with Net Sys Japan's modular SaaS model on a more developer-centric subset of the market.
• Hotelkit: Hotelkit is a hotel operations and internal communication platform, often deployed alongside a PMS to coordinate housekeeping, maintenance and guest requests. It intersects with Net Sys Japan's cleaning management and Core Guide smartphone concierge capabilities.

Broad incumbents

• Oracle OPERA Cloud (Oracle Hospitality): Oracle Hospitality's OPERA is the global incumbent cloud and on-premises PMS used by large hotel chains worldwide. As a broad incumbent with a much wider portfolio, it competes at the top of Net Sys Japan's market where Japanese enterprise chains operate.
• Sabre Hospitality (SynXis): Sabre Hospitality's SynXis CRS and hospitality platforms provide central reservation, distribution and property-level systems to hotel chains globally. As a broad incumbent, it overlaps with Net Sys Japan's PMS and OTA/channel distribution capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Net Sys Japan