What MIT does

MIT S.r.l. is an Italian privately-held IT services company (S.r.l., P.IVA 08554611007) founded in 2004 and headquartered in Roma (Via Elisea Savelli, 70) with two additional operational offices in Milano and Venezia (and an operational presence in Arcore). The company specializes in retail and distribution ICT for large retail chains, with a stated focus on Fashion, Beauty, and Speciality Shop verticals, and additional exposure to Food Distribution and Public Transportation clients (e.g., ATAC). Core technology is anchored on SAP Business One ERP for SMEs, complemented by multi-vendor Point-of-Sale software (Cegid for Fashion/Beauty/Speciality Shop and ERP manufacturing; VisualStore for multifunctional retail; TCPOS for catering/commercial/speciality) and MIT's own RetailFashion add-on built entirely on the SAP Business One platform for Luxury, Fashion, Beauty, and Speciality Shop retail. The company also distributes a compliance tool (Legal Logger) for Italian Garante system-administrator activity logging.

MIT delivers its offering through four service lines: (1) Remote Assistance with Level 1/Level 2 support managed through a proprietary Trouble Ticketing portal providing real-time SLA tracking; (2) On-site multi-vendor hardware and software maintenance across Italy, delivered through a nationwide network of certified MIT SERVICE partners; (3) Technology and organizational Consulting to select and implement appropriate software; and (4) Certified SAP Business One training in classroom and online formats. An in-house repair laboratory supports multi-vendor hardware (HP, IBM-Toshiba, Epson, Custom, NCR, Fujitsu, Axon, RCH). The go-to-market is enterprise field sales directed at large Italian retail chains, supported by partner referrals and a content-led website.

Commercially, MIT is a private limited company with no disclosed funding rounds, no parent company, no disclosed revenue, and no public revenue/pricing information. Revenue mechanics are professional services-based (consulting, training, maintenance, support) on top of partner-software resale and proprietary RetailFashion licensing, with pricing delivered via direct sales engagement. The company holds ISO 9001 certification (Certitalia) and SAP Partner status in the Open Ecosystem program. Customer evidence includes a named roster of large Italian retail brands — Gruppo Coin, OVS, IANA, Upim, Excelsior, La Gardenia Beauty, Limoni Profumerie, IFIM, Peter Langner, Ciampi, F.lli Della Marca, Vecaps, and ATAC — consistent with a long-tenured, relationship-driven Italian mid-market retail-IT services firm.

Name

MIT

Legal name

MIT S.r.l.

Website

https://it-mit.it

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

MIT S.r.l. is an Italian retail-IT services firm founded in 2004 that implements SAP Business One ERP and multi-vendor POS solutions (Cegid, VisualStore, TCPOS), plus its own RetailFashion add-on, for large Fashion, Beauty, and Speciality Shop chains across Italy.

Ownership category

akta.pro rank

Product category

Retail IT Services and Retail Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), ERP Managed Services & AMS (Application Management) (BPAEAGAB), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

Keywords

• Retail IT services
• Point of sale software
• ERP for SMEs
• Retail ICT maintenance
• SAP Business One partner

Headquarters

HQ city

Rome

HQ country

Italy

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Professional Services: Direct delivery of services through specialized professional figures and proprietary technical structures, supported by certified MIT SERVICE partner network. Includes consulting, training, maintenance, and support services for retail ICT infrastructure.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

MIT S.r.l. provides IT services and software solutions to large retail chains in Italy, centered on SAP Business One ERP for small and medium enterprises and complemented by Point-of-Sales software platforms (Cegid, VisualStore, TCPOS) and the proprietary RetailFashion add-on. The company delivers remote first- and second-level application support, on-site ICT hardware and software maintenance across Italian retail locations, technology consulting, and certified SAP Business One training for retail and distribution operators.

Product overview

MIT S.r.l. is a technology services company operating in the Retail and Distribution sector with over twenty years of experience. Its offering consists of a portfolio of software products centered on SAP Business One as the core ERP platform for small and medium enterprises, complemented by multiple Point-of-Sales (PoS) software solutions including Cegid (Fashion, Beauty, Speciality Shop), VisualStore (Multifunctional Retail), and TCPOS (Catering/Restaurant and Speciality Shop), as well as RetailFashion — a proprietary add-on built on SAP Business One for Luxury, Fashion, Beauty, and Speciality Shop retail. MIT supplements its software portfolio with managed services including remote assistance with a Trouble Ticketing portal, on-site hardware and software maintenance across Italy, technology consulting, and certified SAP Business One training. MIT operates from three main locations (Roma, Milano, Venezia) and maintains a multi-vendor hardware repair and maintenance laboratory.

Differentiator

Problem solved

Functional benefit

Brands

• RetailFashion: Add-on developed entirely on SAP Business One platform, specific for Retail areas: Luxury, Fashion, Beauty, Speciality Shop.

Products and services

• SAP Business One ERP software solution for small and medium enterprises (PMI) and branches, providing business management, BI, and mobile capabilities with preconfigured processes tailored to retail and distribution operations. Implemented and supported by MIT as an SAP Partner in the Open Ecosystem program.
• Cegid Point-of-Sales and ERP management solution covering Fashion, Beauty, and Speciality Shop verticals, plus ERP manufacturing for small and medium enterprises. MIT implements and supports Cegid solutions in the Italian retail market.
• VisualStore Point-of-Sales software solution for multifunctional retail environments, enabling management of sales, inventory, and customer interactions across store networks. MIT offers implementation and support services for Visual Store products.
• TCPOS Point-of-Sales software solution serving the collective catering/restaurant and commercial sectors, as well as Speciality Shop environments. MIT supports and implements TCPOS solutions for Italian clients.
• RetailFashion Proprietary add-on developed entirely on the SAP Business One platform, specifically designed for retail sectors including Luxury, Fashion, Beauty, and Speciality Shop. Sold by MIT as its own differentiated product layer on top of SAP Business One.
• Assistenza da Remoto (Remote Assistance Service) Remote assistance service for core software applications and peripherals, managed through a proprietary Trouble Ticketing system that allows clients to monitor and track intervention request status in real time via a portal with personal User ID and password. Provides Level 1 and Level 2 support.
• Assistenza e Manutenzione on site (On-site Assistance and Maintenance) On-site technical-systemist maintenance service for ICT hardware and software infrastructure at direct and franchise retail locations, covering multi-vendor hardware PoS systems and providing SLA-based intervention across Italy.
• Consulenza (Consulting) Technology and organizational consulting services focused on identifying and selecting appropriate software solutions to enhance and organize business processes, improve efficiency, and reduce hidden operational costs in the retail and distribution sector.
• Corsi e Formazione (Training) SAP Business One training programs delivered by certified consultants, available in classroom and online formats, covering product functionality and updates for retail and distribution teams.
• Legal Logger Solution for the registration and preservation of System Administrator activities in compliance with the Italian Data Protection Authority (Garante) regulations.

Quantifiable outcome

• Reduced fixed costs through efficient ICT maintenance at headquarters and point of sale locations
• +3 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationSAP Partner in Open Ecosystem program. MIT implements and supports SAP Business One ERP software for SMEs, offering consulting, training, and maintenance services. Also developed RetailFashion add-on on SAP Business One platform for retail verticals.
• HPcoreTechnology or IntegrationHP provides hardware PoS (Point of Sale) systems and omnichannel solutions. MIT provides maintenance and support services for HP hardware installed in retail environments.
• IBM - TOSHIBAcoreTechnology or IntegrationIBM-Toshiba provides hardware PoS systems for omnichannel retail. MIT provides multi-vendor maintenance and repair services including IBM-Toshiba equipment.
• CegidcoreTechnology or IntegrationCegid provides Point of Sales management solutions for Fashion, Beauty, Speciality Shop and ERP manufacturing for SMEs. MIT implements and supports Cegid solutions in Italian retail market.
• Visual StorecoreTechnology or IntegrationVisual Store provides multifunctional Retail Software Point of Sales solutions. MIT offers implementation and support services for Visual Store products.
• TCPOScoreTechnology or IntegrationTCPOS provides Point of Sales software for Collective Catering, Commercial, and Speciality Shop sectors. MIT supports and implements TCPOS solutions for Italian clients.
• CERTITALIAcoreOthersCERTITALIA provides ISO 9001 quality certification for company quality management systems. MIT maintains this certification for operational excellence.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Reply: Pan-European digital services group with significant Italian retail exposure through subsidiaries like Sprint Reply. Comparable offering to MIT at a much broader scale across geographies and verticals.
• Engineering Group: Large Italian-headquartered IT services and software group covering ERP, system integration and managed services across multiple verticals. Competes with MIT for Italian enterprise retail digital transformation deals but at much broader scale.
• Capgemini Italia: Global consulting and SI with an Italian practice serving large retail and consumer goods clients on ERP, cloud and digital transformation. Represents the scaled incumbent MIT competes against on enterprise retail RFPs.
• Accenture Italia: Global professional services firm with a large Italian retail and consumer practice covering ERP, cloud and managed services. Largest-scale comparable to MIT for enterprise retail transformation work in Italy.
• NTT Data Italia: Global IT services provider with a large Italian operation serving enterprise retail and consumer products clients. Competes for the same Italian retail SI deals MIT targets, with broader geographic and capability reach.

Direct peers

• Altea Federation: Italian SAP-focused systems integrator serving mid-market and enterprise clients, including retail, with implementation, managed services and vertical add-ons. Closely comparable to MIT's SAP Business One ERP and managed services model in Italy.
• Sprint Reply: Italian retail-focused digital transformation and systems integrator within the Reply group. Overlaps with MIT in retail PoS, ERP and ICT managed services for fashion and speciality retail in Italy.
• BSG (Bussiness Solutions Group): Italian SAP partner specialized in ERP implementation and application management for SMEs and retail chains. Directly comparable to MIT in customer profile (Italian retail), technology stack (SAP Business One) and service mix.
• Vanguard IT: Italian IT consulting and systems integration firm with SAP and retail technology practices. Comparable to MIT in target customer base and professional/managed services delivery.
• Orbyta Tech: Italian technology consultancy delivering ERP, custom software and managed services to mid-market and enterprise clients. Comparable to MIT in service-based delivery model and SME/enterprise retail focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MIT