Dolphy Australia

What Dolphy Australia does

Dolphy Australia is a private Australian manufacturer and distributor of commercial washroom accessories and hotel amenities, headquartered in Cranbourne, Victoria, with reported operations across Australia, New Zealand, and India. Its 389+ SKU catalog is organized into three product families: Washroom Automation (hand dryers, toilet roll and paper towel dispensers, soap and aerosol dispensers, automatic sensor dustbins, grab rails, baby changing stations, recessed combination panels, and safety tapes), Hotel Amenities (electric kettles, digital safes, ironing boards and steam irons, hotel trolleys, dock stations with wireless charging, alarm clocks, coffee machines, hair dryers, minibars, and luggage racks), and Linen (bath sheets, towels, hand towels, and bath mats at 500-600 GSM). The technical layer is conventional sensor and electromechanical automation rather than software-defined intelligence, with features such as touchless infrared dispensing, electronic PIN-coded safe locks, and automatic kettle shut-off with boil-dry protection.

The company sells through a dual B2B/B2C motion: a direct Shopify e-commerce storefront at dolphy.com.au serving individual and SMB buyers, and a wholesale channel distributed via electrical wholesalers (Rexel, Middy's, Lawrence Hanson, AWM, MMEM, TradezoneAU, Active), plumbing and hardware distributors (Reece Group, Access Hardware, Cook's Plumbing, Galvins, Samios, Harvey Norman Commercial), and hospitality procurement networks where it holds preferred-supplier status with Accor, Marriott International, and IHG. Revenue is generated from one-time hardware sales at both retail unit pricing and negotiated wholesale volume pricing, supplemented by consumables (paper products, gloves, bin liners). The company is founder-led by Bhagirath Sorathiya as Managing Director and CEO, claims 10,000+ trusted customers including Domino's, KFC, McDonald's, Amazon, Hyundai, Essar, and Radisson Blu, and has not disclosed revenue, funding history, or outside institutional ownership.

Name

Dolphy Australia

Legal name

Dolphy Australia

Website

https://dolphy.com.au

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Dolphy Australia is a private Australian manufacturer and distributor of commercial washroom accessories and hotel amenities, serving hospitality, healthcare, retail, food service, education, and public facilities across Australia, New Zealand, and India through e-commerce and wholesale channels.

Ownership category

akta.pro rank

Product category

Commercial Bathroom Supplies

SIC

Wholesale-Professional & Commercial Equipment & Supplies (5040)

akta.pro primary industry

Restroom Hygiene & Consumables Services (Supplies, Dispensers, Matting) (BPABABAI)

akta.pro secondary industry

Restroom & Hygiene Dispensing Systems (Commercial/Industrial) (IMAHALAH)

Keywords

• Commercial bathroom supplies
• Hotel amenities
• Washroom automation
• Hospitality supplies
• Bathroom accessories

Headquarters

HQ city

Cranbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Marketing or Sales, Personnel, Infrastructure

Revenue model

1. Product Sales (B2C and B2B): Direct sales of commercial bathroom accessories and hotel amenities through e-commerce storefront and wholesale distribution to commercial buyers, facilities managers, and hospitality businesses.
2. Wholesale/Bulk Commercial Sales: Volume pricing for commercial buyers including hotels, hospitals, and facilities requiring bulk purchases for multi-site deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Dolphy Australia manufactures and supplies commercial bathroom accessories and hotel amenities for hospitality, healthcare, retail, education, and public facilities. The company offers a catalogue of 389+ products across Washroom Automation (hand dryers, soap and paper towel dispensers, digital safes, baby changing stations, grab rails, dustbins), Hotel Amenities (electric kettles, irons, dock stations, coffee machines, hotel trolleys, landline phones), and Linen (bath sheets, towels, face washers). It sells directly via an e-commerce storefront and through wholesale and channel partner networks across Australia, New Zealand, and India.

Product overview

Dolphy Australia offers a comprehensive portfolio of commercial bathroom supplies and hotel amenities through three main product categories: Washroom Automation, Hotel Amenities, and Linen. The Washroom Automation collection includes hand dryers (compact, jet, stainless steel models ranging 550W-1850W), toilet roll dispensers (stainless steel, ABS, brushed aluminum), paper towel dispensers (automatic sensor and manual), soap and sanitizer dispensers (automatic foam/liquid, manual pump in single/double/triple configurations), digital safes, magnifying mirrors with LED and magnification up to 5X, baby changing stations, aerosol dispensers, grab rails for accessibility, automatic sensor dustbins, floor marking tape, anti-skid tape, and washroom recessed combination panels. The Hotel Amenities section features electric kettles (0.6L-1.2L in stainless steel, ABS, beach wood), landline phones, ironing boards and steam irons, hotel trolleys (housekeeping, luggage, cleaning carts), dock stations with wireless charging, alarm clocks, shoe care kits, cloth hangers, foldable beds, coffee machines, and air purifiers. The Linen range includes premium bath sheets, hand towels, and face washers in Elite (500 GSM) and 5 Star (600 GSM) quality. With over 389 products total, the company serves commercial sectors including hospitality, healthcare, retail, education, and public facilities across Australia, New Zealand, and India.

Differentiator

Problem solved

Functional benefit

Products and services

• Hand Dryers Energy-efficient electric hand dryers for commercial washrooms, available in 550W–1850W power ratings and in ABS plastic and stainless steel materials, targeting hotels, offices, restaurants, and public facilities.
• Electric Kettles Hotel-grade electric kettles in stainless steel, ABS, and beech wood with 0.6L–1.2L capacities and automatic shut-off and boil-dry protection, intended for hotel guest rooms and hospitality settings.
• Toilet Roll Dispensers Commercial toilet roll dispensers in stainless steel, ABS, and brushed aluminum, offered in single, double, and jumbo roll designs with wall-mounted and freestanding configurations for high-traffic washrooms.
• Paper Towel Dispensers Automatic and manual paper towel dispensers with touchless sensor operation in stainless steel and ABS finishes, designed for commercial washroom hygiene.
• Soap Dispensers Automatic and manual foam, liquid, and sanitizer soap dispensers with 300ml–1000ml capacities in single, double, and triple configurations for commercial restrooms.
• Magnifying Mirrors Wall-mounted and tabletop magnifying mirrors with LED lighting and 3X–5X magnification in chrome, gold, and matte black finishes, used in hotels and bathrooms.
• Digital Safes Electronic hotel room safes with digital keypad, personal PIN codes, LED displays, and emergency override keys, available in compact and 15-inch laptop sizes for hotel guest rooms.
• Baby Changing Stations Wall-mounted baby changing stations in stainless steel and HDPE plastic, offered in recessed, surface-mounted, horizontal, and vertical configurations for public restrooms.
• Towel Rails and Robe Hooks Stainless steel towel rails, robe hooks, and hand towel rings with concealed fix and brushed silver finishes for hotel bathrooms and commercial washrooms.
• Dustbins Waste management bins in stainless steel and polypropylene, including pedal bins, swing-lid bins, and open-top designs with 3L–60L capacities for hotels and commercial spaces.
• Aerosol Dispensers Automatic and metered aerosol dispensers with adjustable spray intervals, battery-powered operation, and programmable settings for air freshening in restrooms.
• Grab Rails Commercial-grade stainless steel grab rails for accessibility and safety, including wall-mounted, swing-up, and floor-mounted configurations for accessible washrooms.
• Paper Products Commercial paper products including virgin and recycled roll towels, hand towels, standard and jumbo toilet paper, and cleaning wipes for hospitality and facility use.
• Consumables Hotel and commercial consumables including bin liners, vinyl gloves, nitrile gloves, and cleaning wipes in various sizes and quantities.
• Braille Signs Accessible braille signage for public buildings and hotels including toilet signs, room numbers, and directional signs in various materials and color combinations.
• Landline Phones Hotel room and bathroom landline phones in black and ivory colors with wall-mounted designs for hotel, lobby, and emergency use.
• Steam Irons Electric steam irons with 1800W power and ceramic panels for hotel guestroom use.
• Ironing Boards Folding and wall-mounted ironing boards with adjustable heights, heat-resistant padded surfaces, and storage hangers for hotel guestrooms.
• Hotel Trolleys Stainless steel luggage trolleys, housekeeping trolleys, and cleaning carts in folding laundry and commercial service configurations.
• Dock Stations and Alarm Clocks Bluetooth-enabled dock stations with wireless charging and digital alarm clock radios with LED displays for hotel guestrooms.
• Cloth Liners Retractable stainless steel clothes lines and cloth liners for hotel laundry facilities in various capacities and finishes.
• Shoe Brush and Horn Shoe care kits for hotel rooms in cherry wood and natural wood, including shoe brushes and horns.
• Cloth Hangers Wooden clothes hangers including lotus wood suit hangers, anti-theft hangers, and cherry wood hangers with clips in various colors and pack sizes.
• Foldable Hotel Beds Space-saving foldable beds including upright rollaway beds and folding single mattress beds for hotel guest rooms.
• Coffee Machines Nespresso coffee pod machines with 0.7L capacity for hotel rooms and hospitality settings.
• Bath Sheets Premium hotel bath sheets in Elite (500 GSM) and 5 Star (600 GSM) white for hospitality use.
• Hand Towels and Face Washers Hotel-quality hand towels and face washers in Elite (500 GSM) and 5 Star (600 GSM) options for hospitality establishments.
• Air Purifiers Air purifiers in wall-mounted or desktop configurations with HEPA filters and AC motors for hotel rooms and commercial spaces.
• Automatic Sensor Dustbins Touchless automatic sensor dustbins in stainless steel with 12L–50L capacities for hygienic waste disposal in washrooms.
• Floor Marking Tape Safety and visual guidance floor marking tapes including glow-in-dark, zebra stripe, and colored options in packs of 5.
• Anti-Skid Tape Safety tapes for wet areas in black, black/yellow, and transparent options with glow-in-dark variants to reduce slip hazards.
• Washroom Recessed Panels Space-saving recessed and surfaced washroom combination panels integrating paper towel dispensers, hand dryers, and waste bins in 2-in-1 and 3-in-1 configurations.

Quantifiable outcome

• 10,000+ trusted customers served across hospitality, healthcare, retail, and education sectors
• +1 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• AWM ElectricalcoreChannel Partner/ Reseller/ DistributorElectrical wholesale distribution partner serving Australian commercial and residential electrical contractors and facilities managers.
• Lawrence HansoncoreChannel Partner/ Reseller/ DistributorElectrical wholesale partner providing distribution of Dolphy products to electrical trade customers across Australia.
• Middy's ElectricalcoreChannel Partner/ Reseller/ DistributorMajor electrical wholesaler distributing Dolphy commercial bathroom products to trade customers.
• MMEMcoreChannel Partner/ Reseller/ DistributorElectrical trade supplies distributor for commercial products.
• TradezoneAUminorChannel Partner/ Reseller/ DistributorOnline electrical trade supplies distributor reaching trade customers across Australia.
• Rexel ElectricalcoreChannel Partner/ Reseller/ DistributorGlobal electrical supplies distributor with Australian presence serving commercial and industrial customers.
• ActiveminorChannel Partner/ Reseller/ DistributorElectrical supplies distributor partner.
• Access HardwarecoreChannel Partner/ Reseller/ DistributorHardware and architectural supplies distributor for commercial washroom products.
• Reece GroupcoreChannel Partner/ Reseller/ DistributorMajor plumbing and bathroom supplies distributor with extensive retail and trade network across Australia.
• Cook's Plumbing SuppliescoreChannel Partner/ Reseller/ DistributorPlumbing supplies distributor serving commercial and residential trade customers.
• Galvins PlumbingcoreChannel Partner/ Reseller/ DistributorIndependent plumbing supplies distributor with focus on trade customers.
• Samios PlumbingcoreChannel Partner/ Reseller/ DistributorPlumbing and bathroom supplies distributor serving commercial contractors.
• Harvey Norman CommercialcoreChannel Partner/ Reseller/ DistributorCommercial division of Harvey Norman serving business customers with commercial bathroom products.
• Accor GroupcoreChannel Partner/ Reseller/ DistributorPreferred hotel amenities supplier for Accor's portfolio including Sofitel, Novotel, Pullman, and other luxury and upscale properties across Australia.
• Marriott InternationalcoreChannel Partner/ Reseller/ DistributorHotel amenities supplier for Marriott properties providing bathroom accessories and guest room products.
• IHG (InterContinental Hotels Group)coreChannel Partner/ Reseller/ DistributorPreferred supplier for IHG properties including Crowne Plaza, Park Royal, and other InterContinental Hotels Group brands.
• Pan Pacific PerthminorChannel Partner/ Reseller/ DistributorDirect hotel customer for premium bathroom accessories and amenities.
• Park Royal Darling HarbourminorChannel Partner/ Reseller/ DistributorDirect hotel customer for washroom automation and bathroom products.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bobrick Washroom Equipment: Global manufacturer of commercial washroom accessories — dispensers, hand dryers, partitions, and accessories. Closely comparable on product category and on serving hospitality and commercial-construction customers worldwide.
• ASI Group (American Specialties): Manufacturer of commercial washroom accessories (soap dispensers, paper towel dispensers, grab bars, partitions) sold through plumbing and architectural distributors. Directly comparable product mix and channel-led distribution model.
• Bradley Corporation: US manufacturer of commercial washroom equipment including hand dryers, lavatory systems, and washroom accessories. Comparable product portfolio and commercial-construction/specification-driven sales motion.
• Enware Australia: Australian manufacturer and supplier of commercial washroom, plumbing, and safety products. Directly comparable to Dolphy on product category (commercial washroom hardware, dispensers, accessibility fittings) and on customer base (Australian commercial facilities, healthcare, education).
• Galvin Engineering: Australian commercial plumbing and washroom products supplier focused on trade customers. Comparable as an Australian-headquartered competitor selling commercial washroom and plumbing products through plumbing distributors and trade channels.

Emerging players

• Excel Dryer: US manufacturer of high-efficiency commercial hand dryers (XLERATOR line). Partial overlap — Dolphy's hand-dryer line competes in the same spec-driven commercial category, though Excel is specialized rather than full-portfolio.

Regional players

• Brodware: Australian premium bathroom fittings brand serving commercial and high-end hospitality projects. Comparable product category and Australian commercial-hotel customer base, though positioned at the premium tier of the market.

Broad incumbents

• Caroma (GWA Group): Australian-listed (GWA Group) manufacturer of bathroom fixtures, taps, and commercial washroom solutions. Comparable in Australian commercial-bathroom category but with a broader portfolio spanning retail and residential bathroom products.
• Reece Group: Australia's largest plumbing and bathroom products distributor with thousands of trade branches. Comparable because Reece is both a Dolphy distribution partner and a broader incumbent in the same Australian commercial-bathroom channel.
• Sloan Valve Company: Global manufacturer of commercial plumbing fixtures, flush valves, sensor faucets, and washroom accessories. Comparable as a global incumbent supplying commercial washroom and plumbing products to the same spec-driven hospitality and facilities customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dolphy Australia