Ricoh Danmark

What Ricoh Danmark does

Ricoh Danmark is the Danish operating subsidiary of Ricoh Company, Ltd. (Tokyo Stock Exchange: 7752), a Japanese multinational that traces its origins to 1936 and employs over 80,000 people across roughly 200 countries. Headquartered in Vallensbæk, Denmark, the entity sits within Ricoh Europe's network covering 28 countries and operates with 101-250 employees locally. It delivers an end-to-end portfolio spanning office and production printing hardware (the IM-series multifunction printers from 25 to 90 ppm plus cut-sheet, wide-format, and continuous-feed production presses), a proprietary software stack (DocuWare for document management, RICOH Spaces for hybrid workplace, RICOH TotalFlow for production print frontends, RICOH CloudStream, RICOH Smart Integration, Streamline NX, and RICOH Always Current Technology), and a layered services business (Managed Print Services, Managed Workplace Services, Cloud and Cybersecurity, Process Automation, Communication and Collaboration, and Graphic Communications).

The business model blends transactional hardware sales (multifunction and production printers), consumables (proprietary Ricoh toner, ink, parts), multi-year managed services contracts, subscription software, and project-based professional services. Distribution reaches enterprise customers via direct field sales and account management, mid-market customers through authorized Danish resellers and the Ricoh Unity Partner Programme, and long-tail/individual buyers through the eShop and OneRicoh self-service portal. Customers include easyJet, DHL, JYSK, Salus Group, DFDS, Coor Service Management, Dansk Supermarked, and Amager Resource Center (ARC), across industries such as aviation, logistics, retail, financial services, facility management, and government.

Pricing is quote-based for enterprise deals with customized multi-year subscription contracts through Managed Print Services; financing is available through RICOH Capital for hardware and project purchases. The company invests in adjacent expansion via acquisitions (ET Group in 2026, Quadient's Nordic graphic business in 2022), new partnerships (Global Vision Multimedia in APAC, Kyocera TASKalfa Pro 15000c), and channel build-outs (Ricoh Unity Partner Programme), with ESG credentials anchored by three consecutive years on TIME World's Most Sustainable Companies and placement on the Carbon Clean200 2026 list.

Name

Ricoh Danmark

Legal name

Ricoh Danmark

Website

https://ricoh.dk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Ricoh Danmark is the Danish subsidiary of Ricoh Company, Ltd., delivering office and production printing hardware, managed print and workplace services, cloud, cybersecurity, process automation, and document management software to enterprises, SMBs, and graphic communications customers across Denmark.

Ownership category

akta.pro rank

Product category

Document Management Services

NAICS

Printing and Related Support Activities (3231), Support Activities for Printing (323120), Commercial Printing (except Screen and Books) (323111)

SIC

Commercial Printing (2750), Service Industries For The Printing Trade (2790), Printing Trades Machinery & Equipment (3555)

akta.pro primary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

akta.pro secondary industries

Production & High-Volume Printing Systems (HDACAEAJ), Billing & Revenue Operations (Subscription/Usage Billing, Rating, Order-to-Cash Support) (BPAAAGAD)

Keywords

• Office printing equipment
• Managed print services
• Document management software
• Production printing solutions
• Digital workplace services

Headquarters

HQ city

Vallensbæk

HQ country

Denmark

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Office Printers: Sale of multifunction printers, single function printers, and office printing equipment
2. Production Printers: Industrial and commercial production printers including sheetfed, continuous feed, wide format, and high-speed inkjet
3. Managed Print Services: Managed print infrastructure including print management, cloud print, office printing, print rooms, and print on demand services
4. Managed Workplace Services: Service desk, device management, end-user computing, intelligent workspace solutions, IoT, AV services, robotics services
5. Cloud and Infrastructure Services: Hybrid and multi-cloud services, data center services, IaaS, cloud migration and optimization
6. Cybersecurity Services: Endpoint security, identity and access management, security operations center, compliance and audit services
7. Data and AI Services: AI-enhanced productivity, data architecture, virtual agents, machine learning workflows, analytics
8. Process Automation Services: HR process automation, document automation, workflow management, digital archiving, content management, RPA
9. Business Process Services: Invoice automation, mailroom services, outsourcing, print and scanning services
10. Application Modernization Services: Software development, application migration, PaaS, workflow automation, orchestration
11. Software Licenses: Document management software, productivity apps, collaboration tools, cloud integration platforms
12. Consumables and Supplies: Original Ricoh ink, toner, parts and consumables for Ricoh devices
13. Financing Services (Ricoh Capital): Flexible financing options for technology purchases with monthly or quarterly invoicing

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels9 records

Core offering

Ricoh Danmark sells multifunction printers, production printers, interactive whiteboards, scanners and consumables alongside a comprehensive suite of managed services covering print, workplace, cloud, cybersecurity, process automation and graphic communications. It also licenses proprietary document management and workflow software (DocuWare, RICOH CloudStream, RICOH Smart Integration, Streamline NX, RICOH TotalFlow, RICOH Spaces) and delivers consulting, application modernization and business process outsourcing for organizations in Denmark.

Product overview

Ricoh Danmark is a comprehensive technology solutions provider offering a broad portfolio of office and production printing equipment, managed services, and digital workplace solutions. The core product lineup consists of IM-series multifunction printers ranging from 25 to 90 pages per minute (IM 2500A through IM 9000 series), complemented by production printers, interactive whiteboards, and scanners. The software ecosystem includes DocuWare for document management, RICOH CloudStream for cloud print administration, RICOH Smart Integration (RSI) for workflow connectivity, Streamline NX for enterprise output management, and RICOH TotalFlow for production printing workflows. Platform services include RICOH Spaces for hybrid workplace management (desk/room booking, wayfinding, analytics). Service offerings span Managed Print Services, Managed Workplace Services (Service Desk, Device Management, IoT, AV), Cloud and Cybersecurity Solutions (modern work, data center, hybrid/multi-cloud, application modernization, data/AI), Graphic Communications Solutions (commercial printing, print rooms, industrial printing, finishing), Process Automation Services (workflow management, digital archiving, RPA), and Communication/Collaboration Solutions (meeting rooms, digital signage, video conferencing). The portfolio is unified through integration with major platforms including Microsoft Teams, Zoom, Cisco WebEx, Pexip, ServiceNow, and cloud providers Azure/AWS.

Differentiator

Problem solved

Functional benefit

Brands

• RICOH Spaces: Cloud-based platform for desk and meeting room booking, wayfinding, workspace analytics, and digital workplace optimization
• OneRicoh
• RICOH Capital
• RICOH TotalFlow
• RICOH Business Booster
• EDGE Business Development Program
• RICOH CloudStream
• Ricoh Global Security Operations Center (GSOC)

Products and services

• IM 2500A multifunction printer
• IM 2510 / IM 2510A multifunction printer A3 black-and-white multifunction printer delivering 25 pages per minute with print, copy, scan, fax, RICOH Always Current Technology and high-speed 300 ipm scanning.
• IM 2702 multifunction printer Multifunction printer at 27 pages per minute with print, copy, scan, fax and paper capacity up to 1,600 sheets for office use.
• IM 350FSE multifunction printer Fast 35 pages per minute multifunction printer with fax, low noise operation, 0.5 kWh TEC and high-speed duplex scanning.
• IM 4000A multifunction printer High-speed 40 ppm multifunction printer with print, copy, scan, fax, 1,200 x 1,200 dpi resolution and paper capacity up to 3,625 sheets.
• IM 430FSE multifunction printer 43 ppm multifunction printer with low 0.59 kWh TEC for energy-efficient office environments.
• IM 5000A multifunction printer High-volume 50 ppm multifunction printer with print, copy, scan, fax and 0.63 kWh/week TEC.
• IM 550F multifunction printer 55 ppm multifunction printer with print, copy, scan, fax and 2,600-sheet paper capacity.
• IM 600F multifunction printer Premium 60 ppm multifunction printer with print, copy, scan, fax and 0.84 kWh/week TEC.
• IM 7000 production multifunction printer High-volume 70 ppm production multifunction printer with 8,700-sheet paper capacity for demanding office environments.
• IM 8000 production multifunction printer High-volume 80 ppm production multifunction printer for enterprise workgroup environments.
• IM 9000 production multifunction printer Top-of-line 90 ppm production multifunction printer with print, copy, scan, fax, 1,200 x 1,200 dpi resolution and 8,700-sheet capacity.
• Production printers Energy-efficient cut-sheet, wide-format and continuous feed production printers for commercial printing and in-house print rooms.
• RICOH Spaces workplace platform Cloud-based platform for desk and meeting room booking, wayfinding, data analytics and workplace optimization for hybrid work environments.
• Managed Print Services Comprehensive managed print infrastructure services including office printing, cloud print, print room optimization and print-on-demand for organizations.
• DocuWare document management and workflow automation Market-leading document management and workflow automation software for digitizing documents, automating business processes and managing enterprise content.
• RICOH CloudStream cloud device management Cloud trust service for print, scan and device administration that connects Ricoh devices with cloud services to simplify document workflows.
• RICOH Smart Integration (RSI) workflow platform Cloud-based workflow integration platform that turns multifunction printers into document workflow powerhouses.
• Managed Workplace Services Comprehensive managed IT services including Service Desk, Device Management, End-User Computing, IoT, Smart Lockers, Robotics and AV Services for digital workplaces.
• Cloud and Cybersecurity Solutions Comprehensive cloud infrastructure, cybersecurity, data center, hybrid/multi-cloud, application modernization and data/AI services for organizations.
• Graphic Communications Solutions Digital printing, finishing and workflow solutions for commercial printers, print rooms and industrial printing operations.
• Process Automation Services Workflow automation services including document workflow management, digital archiving, mailroom, content management, output management and Robotic Process Automation (RPA).
• Communication and Collaboration Solutions Meeting room solutions, digital signage and video conferencing services for hybrid work supporting Microsoft Teams, Zoom, Cisco WebEx and Pexip.
• RICOH Interactive Whiteboards Interactive display solutions for collaborative meetings and presentations in modern workplaces.
• RICOH Pro VC80000 high-speed inkjet press High-speed inkjet press for high-volume production printing in commercial print operations.
• RICOH Smart Lockers Automated locker solutions for IT asset management, tracking and secure distribution of equipment with cloud-based administration.
• IoT Solutions Internet of Things solutions for tracking and monitoring company assets with real-time data, analytics and smart sensors for workplace optimization.
• Ricoh consumables and supplies Original Ricoh ink, toner, parts and consumables for Ricoh devices sold through eShop and OneRicoh portal.
• RICOH Capital financing services Flexible financing options for technology purchases with predictable monthly or quarterly invoicing through Ricoh Capital.

Quantifiable outcome

• 95% of customers report increased efficiency and productivity
• +5 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability9 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Global Vision MultimediaminorStrategic or Co-development Partner · 3 February 2026Ricoh and Global Vision Multimedia launched strategic partnership negotiation in the Asia-Pacific region for workplace technology and collaboration solutions.
• ET GroupcoreStrategic or Co-development Partner · 2 February 2026Ricoh acquired ET Group, a leading Canadian workplace technology and collaboration integrator, strengthening its North American capabilities.
• DocuWarecoreTechnology or Integration · 1 January 2022DocuWare is Ricoh's market-leading document management and workflow automation solution, integrated into Ricoh's enterprise content management offerings. The partnership enables automated business processes and workflows by managing and sharing documents electronically regardless of format and source.
• Quadient (acquired Nordic graphic business)coreStrategic or Co-development Partner · 1 January 2022In summer 2022, Ricoh acquired Quadient's graphic business in the Nordics, making Ricoh an end-to-end provider for the graphic industry. This expanded Ricoh's product portfolio for finishing and large format solutions.
• DuplominorChannel Partner/ Reseller/ DistributorDuplo is a supplier partner for finishing solutions, providing booklet makers and finishing equipment for commercial printing operations.
• MultigrafminorChannel Partner/ Reseller/ DistributorMultigraf supplies creasing, perforating, folding and cutting solutions for finishing operations.
• Roland DGminorChannel Partner/ Reseller/ DistributorRoland DG provides wide format printing solutions as part of Ricoh's finishing and graphic communications portfolio.
• PolarminorChannel Partner/ Reseller/ DistributorPolar supplies cutting machines for graphic print finishing operations.
• RenzminorChannel Partner/ Reseller/ DistributorRenz provides binding solutions for commercial printing and office environments.
• KomfiminorChannel Partner/ Reseller/ DistributorKomfi supplies laminating machines for production companies and graphic finishing.
• IdealminorChannel Partner/ Reseller/ DistributorIdeal provides cutting machines for graphic printing finishing operations.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Konica Minolta: Konica Minolta competes directly in office printing, production printing, and IT services. Both companies have pivoted toward digital workplace solutions and managed services to offset declining print hardware volumes.
• Lexmark: Lexmark is a direct competitor in printing hardware, managed print services, and document workflow solutions for enterprise and SMB markets. Both companies emphasize security, cloud connectivity, and managed services.
• Fujifilm Business Innovation: Formerly Fuji Xerox, Fujifilm Business Innovation competes in office printing, production print, and document services in Asia-Pacific and globally. Both companies offer similar managed document services and digital workflow solutions.
• Kyocera Document Solutions: Kyocera competes in office printing hardware and managed document services. Notably, Ricoh has an active partnership with Kyocera (TASKalfa Pro 15000c), making them both competitor and partner in the production print segment.
• Brother Industries: Brother competes in office and SMB printing hardware, multifunction devices, and document management. Both companies target similar mid-market and SMB customer segments with hardware and supplies bundles.
• Sharp Electronics: Sharp competes in office MFPs, production printing, and AV/collaboration solutions. Both companies serve enterprise customers with hardware, software, and services bundles.
• Toshiba Tec: Toshiba Tec competes in multifunction printers, production printing, and managed print services. Both companies serve enterprise document workflow needs with hardware and managed services portfolios.
• HP Inc. HP is the largest direct competitor in office and production printing hardware and Managed Print Services. Both companies sell MFPs, production printers, and managed print contracts to enterprise and SMB customers globally.
• Xerox: Xerox is a direct competitor in office printing, production print, and managed document services. Both companies focus on document workflow automation and serve similar enterprise and SMB segments.
• Canon: Canon competes head-to-head with Ricoh in office MFPs, production printing, and document management. Both serve enterprise customers with similar hardware portfolios and managed services offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ricohdanmark
• Facebookfacebook.com/ricohdanmark
• LinkedInlinkedin.com/company/ricoh-danmark-a-s

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ricoh Danmark