NexGen Hearing
- Company typePrivate
- Founded2004
- HeadquartersPenticton, Canada
- Headcount1–10
- GTM typeB2C
- OfferingServices
NexGen Hearing firmographics
Firmographics- Name
- NexGen Hearing
- Legal name
- HearingLife Canada Ltd.
- Website
- https://nexgenhearing.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
NexGen Hearing industry classification
Industry- Product category
- Hearing Care and Audiology Services
- NAICS
- Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Audiology & Hearing Diagnostic Centers (HLAFAKAH)
- akta.pro secondary industry
- Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)
Keywords
Where NexGen Hearing is headquartered
LocationHeadquarters
- HQ city
- Penticton
- HQ country
- Canada
- HQ region
- North America
Offices38 records
Markets served
NexGen Hearing business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Hearing Aid Sales: Sale of digital hearing aids in various styles including in-the-ear (ITE) and behind-the-ear (BTE) models. Includes the 360-AfterCare program covering batteries, adjustments, cleanings and support for three years.
- Professional Services: Hearing tests, hearing aid fittings, adjustments, repairs, and ongoing care services. Free hearing assessments provided to adults 19+, with administrative fees for written audiologic reports.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Entry-level to Premium hearing aids with 360-AfterCare included |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
NexGen Hearing product offering
Product offeringCore offering
NexGen Hearing (now HearingLife) is a hearing care clinic network that sells digital hearing aids in ITE and BTE styles and provides professional audiology services including hearing assessments with Real-Ear Measurements, fittings, adjustments, repairs, earwax removal, and tinnitus support. The 360-AfterCare program is included with hearing aid purchases and covers three years of complimentary adjustments, cleanings, in-clinic repairs, and battery support.
Product overview
NexGen Hearing, now operating under the brand HearingLife, is part of the largest group of hearing care clinics in Canada. The company offers a unified hearing care platform centered around hearing aids and hearing tests. Core offerings include digital hearing aids in various styles (ITE and BTE), comprehensive hearing assessments with certified audiologists, and the 360-AfterCare program providing ongoing support including adjustments, repairs, and batteries for three years. The portfolio includes branded products like Oticon Zeal hearing aids, digital services such as online hearing tests, and clinical services including earwax removal and tinnitus support. Hearing aids and accessories are sold alongside service packages, with government grant support available for eligible customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Hearing Aids Digital hearing aids available in multiple styles including in-the-ear (ITE) and behind-the-ear (BTE) models, sold to adults with hearing loss through NexGen Hearing (HearingLife) clinics.
- Oticon Zeal Advanced branded hearing aid from Oticon promoted as a modern hearing solution with cutting-edge technology, sold to adults with hearing loss.
- Hearing Tests Comprehensive in-clinic hearing assessments conducted by certified audiologists, including physical ear examination, soundproof booth testing, and same-day results with Real-Ear Measurements (REM) for precise calibration. Free hearing tests are available to adults 19+.
- Online Hearing Test Self-administered online hearing test that allows users to assess their hearing digitally before scheduling an in-clinic visit.
- 360-AfterCare Program Comprehensive aftercare program included with hearing aid purchases, covering complimentary adjustments, in-clinic repairs, hearing aid cleanings, battery support, and continued professional care for three years.
- Hearing Aid Accessories Range of hearing aid accessories including batteries and other essential supplies for hearing aid users, sold through the retail clinic network.
- Earwax Removal Services Professional earwax removal services provided at hearing clinics as part of ear health care.
- Tinnitus Support Specialized support services for tinnitus management and treatment provided as part of the ear health hub offerings at the clinics.
Quantifiable outcome
- Improved energy levels reported by hearing aid users
- +1 more outcomes
Companies that use NexGen Hearing
Customer profileSegments2 records
Ideal customer profiles2 records
NexGen Hearing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
NexGen Hearing partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights6 records
NexGen Hearing competitors and assessment
Company assessmentBroad incumbents
- Demant A/S: Danish hearing healthcare conglomerate and parent company of NexGen/HearingLife; relevant as the strategic acquirer controlling the network and the underlying Oticon product roadmap.
- WS Audiology (Widex/Signia): Global hearing aid manufacturer and owner of ListenUP! Canada; comparable vertically integrated competitor with both device R&D and Canadian clinic retail presence.
- Sonova Group: Swiss hearing healthcare conglomerate (Phonak, Unitron, Connect Hearing); comparable as the parent of a direct competitor that controls both the manufacturing and retail layer, similar to how Demant controls NexGen.
- Amplifon Canada: Subsidiary of Amplifon S.p.A., one of the world's largest hearing care retail groups; operates competing clinic networks in Canada offering analogous hearing assessments and device fittings.
Emerging players
- Eargo: U.S.-based DTC/online hearing aid brand; comparable as an emerging alternative distribution model that competes for first-time and mild-to-moderate hearing loss patients who might otherwise visit NexGen's clinics.
- Audicus: Online hearing aid retailer offering pre-programmed and custom devices at lower price points; overlaps with NexGen as an emerging alternative channel for hearing aid customers, especially in geographies adjacent to BC.
Direct peers
- Connect Hearing (Sonova): Owned by Sonova and operating the largest national network of audiology clinics in Canada; directly comparable to NexGen/HearingLife as a multi-clinic hearing care retailer offering assessments, fittings, and follow-up services.
- Miracle-Ear Canada: Franchised hearing aid retailer with locations across Canada providing assessments, fittings, and lifetime aftercare; directly comparable clinic-based offering to NexGen.
- Costco Hearing Aid Centers: Mass-retail channel offering audiologist-fitted hearing aids at aggressive price points; competes with NexGen on price-sensitive first-time buyers and is reshaping hearing aid retail in Canada.
- ListenUP! Canada (WS Audiology): Canadian hearing clinic chain owned by WS Audiology (Signia/ Widex), offering hearing tests, hearing aid fittings, and ongoing care; competes head-to-head with NexGen in the clinic-based audiology retail category.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
NexGen Hearing social profiles
Digital presenceNexGen Hearing financial estimates
Financial estimateRevenue estimate
Valuation estimate
NexGen Hearing leadership team
Management profileNumber of profiles
NexGen Hearing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NexGen Hearing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NexGen Hearing
What does NexGen Hearing do?
NexGen Hearing (now HearingLife) is a hearing care clinic network that sells digital hearing aids in ITE and BTE styles and provides professional audiology services including hearing assessments with Real-Ear Measurements, fittings, adjustments, repairs, earwax removal, and tinnitus support. The 360-AfterCare program is included with hearing aid purchases and covers three years of complimentary adjustments, cleanings, in-clinic repairs, and battery support.
Is NexGen Hearing a public or private company?
NexGen Hearing is a private company. It is classified as corporate owned and is currently operating.
When was NexGen Hearing founded?
NexGen Hearing was founded in 2004. It employs 1 to 10 people.
Where is NexGen Hearing based?
NexGen Hearing is headquartered in Penticton, Canada, in the North America region.
How does NexGen Hearing make money?
Two revenue lines are on record. Hearing Aid Sales are the primary driver. The others are professional Services.
Who are NexGen Hearing's main competitors?
Broad incumbents on record are Demant A/S, WS Audiology (Widex/Signia), Sonova Group and Amplifon Canada. Emerging players are Eargo and Audicus. Direct peers are Connect Hearing (Sonova), Miracle-Ear Canada, Costco Hearing Aid Centers and ListenUP! Canada (WS Audiology).
Does NexGen Hearing have an API?
No public API is recorded for NexGen Hearing.
What industry is NexGen Hearing in?
NexGen Hearing's product category is Hearing Care and Audiology Services. Its primary akta.pro industry code is HLAFAKAH, Audiology & Hearing Diagnostic Centers, with a secondary code of CRACANAL, Hearing Enhancement / Assistive Listening Audio Devices. Its NAICS code is 621340 and its SIC code is 3841.