Eternal

What Eternal does

Eternal Limited (formerly Zomato Limited) is an Indian publicly listed holding company that operates four integrated consumer and B2B platforms across the food, grocery, and lifestyle sectors. Its core businesses are Zomato, a restaurant marketplace and food delivery platform; Blinkit, a quick-commerce service delivering groceries and essentials in 10-20 minutes through 2,243 dark stores; District, a going-out platform covering dining experiences, event ticketing, and sports bookings; and Hyperpure, a B2B farm-to-kitchen supply chain serving 100,000+ restaurant outlets through 11 warehouses. The portfolio is monetized through restaurant commissions of 15-30%, delivery and surge fees, the Zomato Gold subscription program, Blinkit's inventory-led direct sales (contributing 76.5% of Q4 FY26 revenue), advertising, and B2B ingredient sales. The company serves 109 million Indian consumers, restaurant partners, and cloud kitchens across more than 300 cities.

The technology stack is mobile-first and AI-augmented, centered on proprietary recommendation engines, real-time delivery tracking, and logistics optimization for dark-store fulfillment. AI capabilities include the PRISM recommendation engine, an AI nutrition analyzer for the Healthy Subscriptions feature, demand forecasting, anomaly detection, and voice/NLP for customer support. Eternal also launched Nugget AI in 2026 as an enterprise AI-agent-as-a-service platform that integrates with third-party LLM providers, and in June 2026 became one of the first Indian platforms to integrate with OpenAI/ChatGPT for conversational commerce. Distribution is app-driven (Zomato, Blinkit, District, Hyperpure apps on iOS and Android), with web and payment integrations including Zomato Pay.

Commercially, FY26 operating revenue was Rs 54,364 crore (approximately $6.5B) with Q4 FY26 revenue of Rs 17,292 crore up 196% YoY and net profit of Rs 174 crore up 346% YoY, marking the company's transition to scaled profitability. The November 2024 Qualified Institutions Placement raised Rs 8,500 crore from domestic mutual funds, making Eternal an Indian-owned and controlled company — a status that enabled Blinkit's shift to an inventory-led operating model and unlocked higher take rates near 23%. Eternal is valued at approximately $26 billion (Rs 2,49,249 crore market cap) as of June 2026 and competes in a market projected to reach $174-214B by FY30.

Name

Eternal

Legal name

Eternal Limited (formerly known as Zomato Limited)

Website

https://eternal.com

Company type

Public

Founded year

2010

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Eternal Limited (formerly Zomato) is an Indian holding company operating Zomato food delivery, Blinkit quick commerce, District going-out experiences, and Hyperpure B2B supply, serving 109 million consumers and 100,000+ restaurant partners across India.

Ownership category

akta.pro rank

Product category

Online Food Delivery and Quick Commerce

NAICS

Convenience Retailers (445131)

SIC

Retail-Convenience Stores (5412)

akta.pro primary industry

Grocery & Food Omnichannel (CRAFAEAE)

akta.pro secondary industry

Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)

Keywords

• Online food delivery
• Quick commerce
• Restaurant marketplace
• B2B food supply
• Going-out platform

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Personnel

Revenue model

1. Restaurant Commissions: Zomato earns commissions of 15-30% from restaurant partners for listing and order fulfillment on its platform.
2. Delivery and Service Fees: Customers pay delivery charges, including base fees, surge fees during peak hours, and distance-based charges for food and quick commerce orders.
3. Zomato Gold Subscription: Membership program offering discounts on dine-in and food delivery at partner restaurants, with membership fees charged to subscribers.
4. Quick Commerce (Blinkit): Blinkit generates revenue through direct product sales from owned inventory in dark stores, contributing 76.5% of Eternal's total revenue in Q4 FY26 at Rs 13,232 crore. The inventory-led model enables higher take rates approaching 23%.
5. Advertising and Promotions: Platform generates advertising revenue from brands seeking visibility across Zomato, Blinkit, and District apps, with sponsored ads averaging $0.11 per click.
6. Hyperpure B2B Supplies: B2B platform serving restaurants and cloud kitchens with kitchen supplies, sourced directly from farmers through a farm-to-kitchen model, serving 100,000+ outlets in FY25.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Eternal operates a multi-brand platform ecosystem centered on food, convenience, and experiences for Indian consumers. Its core businesses include Zomato (food delivery and restaurant discovery marketplace), Blinkit (quick commerce delivery of groceries and essentials via dark stores), District (going-out platform for dining, events, ticketing, and sports bookings), and Hyperpure (B2B farm-to-kitchen ingredient supply for restaurants). The portfolio is supported by add-on services including Zomato Gold membership, Zomato Pay digital payments, Nugget AI agent platform, and AI-powered Healthy Subscriptions.

Product overview

Eternal operates a multi-brand platform ecosystem comprising four core businesses: Zomato (food delivery connecting users to restaurant partners), Blinkit (quick commerce delivering groceries and essentials in minutes via dark stores), District (going-out platform for entertainment ticketing, sports bookings, and live events), and Hyperpure (B2B food supply chain for restaurants). The portfolio includes add-on services such as Zomato Gold (membership program), Zomato Pay (digital payments), Nugget AI (enterprise AI agents), District Play (sports venue booking), and Healthy Subscriptions (AI-powered meal planning). The company functions as a platform-plus-modules architecture where core platforms serve distinct market segments (food delivery, quick commerce, experiences, B2B supply) while supporting modules enhance user engagement and monetization.

Differentiator

Problem solved

Functional benefit

Brands

• Zomato Gold: Subscription membership program offering discounts on dine-in and food delivery
• Zomato Pay
• Blinkit
• District

Products and services

• Zomato Food delivery and restaurant discovery marketplace connecting millions of consumers to restaurant partners across India, offering convenience, discovery, and dining experiences through mobile app and web platforms.
• Blinkit Quick commerce platform delivering groceries and essentials to consumers' doorsteps in 10-20 minutes via a network of 2,243 dark stores with ~80,000 SKUs; commands ~50% market share in India's quick commerce segment.
• District Going-out platform delivering immersive retail experiences, entertainment ticketing, sports court bookings, events, and community-driven projects for consumers seeking dining and lifestyle experiences.
• Hyperpure B2B food supply chain platform supporting restaurants and cloud kitchens with fresh ingredients, kitchen supplies, culinary development, and temperature-controlled logistics via a farm-to-kitchen model.
• Zomato Gold Membership program offering subscribers discounts and complimentary delivery on dine-in and food ordering at partner restaurants, with various plans available on annual billing cadence.
• Zomato Pay Digital payment service enabling customers to pay dining bills at partner restaurants through the platform with instant discounts and cashback benefits.
• Nugget AI AI agent capabilities offered as a service platform for corporate clients, processing end-user data through third-party LLM integrations to enable specific AI functionalities contracted for each client.
• District Play Sports court booking service under the District platform covering nearly a dozen sports for venue bookings and going-out experiences.
• Healthy Subscriptions AI-powered meal planning tool under Zomato's Healthy Mode offering curated 3-, 5-, or 15-day nutritious meal plans from participating restaurants in major Indian metros.

Quantifiable outcome

• 346% YoY profit growth in Q4 FY26
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• OpenAIcoreStrategic or Co-development Partner · 26 June 2026Eternal is among Indian platforms including Nykaa, MakeMyTrip, and Ixigo that have partnered with OpenAI, positioning AI as a feature within existing apps. The partnership allows users to potentially order food through ChatGPT AI interface.
• Amazon IndiacoreStrategic or Co-development Partner · 1 June 2026Member of the Digital Commerce Coalition (DCC), an industry body addressing regulatory, logistics, consumer trust, sustainability, and workforce welfare challenges in India's digital commerce sector. The coalition identifies delivery partner welfare, MSME support, supply chain efficiency, and responsible innovation as key focus areas.
• MeeshocoreStrategic or Co-development Partner · 1 June 2026Member of the Digital Commerce Coalition (DCC), an industry body launched to collectively address challenges facing India's digital commerce sector including regulatory pressures, consumer trust, and workforce welfare.
• SwiggycoreStrategic or Co-development Partner · 1 June 2026Member of the Digital Commerce Coalition (DCC) along with Amazon, Meesho, and Zepto. The coalition serves as a forum for stakeholder engagement, thought leadership, and knowledge sharing to ensure responsible and future-ready growth in India's digital commerce sector.
• ZeptocoreStrategic or Co-development Partner · 1 June 2026Member of the Digital Commerce Coalition (DCC) focused on consumer trust, small businesses, delivery partners, and sector growth in India, amid projected sector growth from $70 billion in FY25 to $174-214 billion by FY30.
• Koan Advisory GroupcoreImplementation/ SI/ Consulting Partner · 1 June 2026Delhi-based public policy consulting firm appointed as the secretariat for the Digital Commerce Coalition, overseeing research and stakeholder engagement activities for the industry body.

Scale indicators18 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• GoPuff: GoPuff is a US-based leader in instant needs / quick commerce with inventory-led dark-store model. Closest international analogue to Blinkit's fulfillment approach and unit economics.
• Swiggy: Swiggy is Eternal's most direct Indian competitor, operating food delivery alongside Instamart (quick commerce), and is co-member of the Digital Commerce Coalition. Comparable on geography, business model, and product breadth across B2C food and instant grocery.
• Zepto: Zepto is a leading pure-play Indian quick commerce competitor using dark-store model, competing head-to-head with Blinkit. Direct comparable on 10-20 minute grocery delivery, take-rate economics, and Indian geography.
• BigBasket (Tata): BigBasket is India's largest online grocery retailer, now owned by Tata. It competes with Blinkit in grocery delivery and overlaps with Hyperpure in the B2B food supply category, serving similar urban Indian consumers.

Emerging players

• Meesho: Meesho is a fast-growing Indian e-commerce marketplace and Digital Commerce Coalition member. While primarily horizontal e-commerce rather than quick commerce, it competes for digital commerce wallet share in India and overlaps in coalition/go-to-market.

Broad incumbents

• DoorDash: DoorDash is the dominant US restaurant delivery and increasingly grocery/convenience delivery platform. Closest global comparable to Zomato's food delivery marketplace model.
• Delivery Hero: Delivery Hero operates food delivery and quick commerce across multiple geographies (including Asia through its ownership of Foodpanda). Comparable as a multi-market restaurant and grocery delivery platform holding company.
• Amazon India (Amazon Now / Amazon Fresh): Amazon's Indian quick commerce (Amazon Now) and food/grocery offerings directly compete with Blinkit, backed by Amazon's global capital base. Broad incumbent competing across quick commerce, marketplace, and digital commerce in India.
• Flipkart Minutes: Flipkart (Walmart-owned) has launched Flipkart Minutes in quick commerce, directly challenging Blinkit. Broad incumbent leveraging Flipkart's e-commerce scale, supply chain, and grocery base to enter the same market.

Regional players

• Grab: Grab is Southeast Asia's super-app spanning food delivery (GrabFood), quick commerce (GrabMart), and payments. Comparable as a regional multi-vertical consumer platform in Asia, though operating in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/zomato
• Facebookfacebook.com/zomato
• LinkedInlinkedin.com/company/eternal
• Instagraminstagram.com/zomato

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eternal