Black Swan Health

What Black Swan Health does

Black Swan Health Limited is a Western Australian registered non-profit (ACNC) health services organisation headquartered in Osborne Park with operations spanning the Perth metropolitan area. The entity was established in 2014, while its flagship Freo Street Doctor community GP program has operated since 2004. The organisation delivers multidisciplinary physical and mental health, disability, and community outreach services to youth aged 12-25, adults with mental health needs, NDIS participants, people with chronic conditions, DVA clients, and disadvantaged and homeless populations, across eight clinic locations and mobile GP routes covering Mirrabooka, Fremantle, Mandurah, and Greenfields. Service lines are organised under four pillars: Mental Health (psychology, assessment, eating disorder treatment, headspace, Early Psychosis, Commonwealth Psychosocial Support Program, Employee Assistance Program), Health and Therapy (physiotherapy, exercise physiology, dietetics, diabetes education, persistent pain, chronic disease programs), NDIS Services (Specialist Support Coordination, Support Coordination, Recovery Coaching), and Black Swan Street Doctor (mobile bulk-billed GP plus the GP4YP youth clinic).

The underlying delivery platform combines in-person multidisciplinary allied health with telehealth options, mobile medical clinic vans (Street Doctor), and integrations with Power Diary for practice management and bookings, Mailchimp for newsletter distribution, Eventbrite for workshop registrations, and GiveNow for donation processing. Outcomes measurement is conducted through the ePPOC (Electronic Persistent Pain Outcomes Collaboration) registry, demonstrating evidence-based practice in chronic pain. Pricing is fee-for-service with Medicare rebates: initial assessments are typically AUD$120 for 60-minute appointments, group classes AUD$22 per 50-minute session, with NDIS plan-funded access, DVA Gold/White card acceptance, and 100% free bulk-billed service for the Street Doctor mobile clinic. The organisation employs 51-100 staff and has cumulatively delivered more than 75,000 health consultations through the Street Doctor program alone.

Name

Black Swan Health

Legal name

Black Swan Health Limited

Website

https://blackswanhealth.com.au

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Black Swan Health is a Western Australian non-profit health organisation delivering multidisciplinary mental health, allied health, NDIS disability, and mobile community GP services across the Perth metropolitan area through eight clinics, headspace youth centres, and the Freo Street Doctor mobile program for disadvantaged populations.

Ownership category

akta.pro rank

Product category

Community Allied Health Services

NAICS

Health Care and Social Assistance (62), Offices of Physicians, Mental Health Specialists (621112), Social Assistance (624), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN), Public Health & Health Equity Organizations (BPAGACAL)

Keywords

• Allied health services
• Mental health services
• NDIS disability support
• Chronic disease management
• Youth mental health programs

Headquarters

HQ city

Mosman Park

HQ country

Australia

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medicare-Billed Healthcare Services: Bulk-billed GP services, psychology services, physiotherapy, exercise physiology, dietetics and other allied health services billed through Medicare using GP Management Plans, Mental Health Care Plans, and GP Chronic Condition Management Plans.
2. NDIS Funded Disability Services: Registered NDIS provider delivering Support Coordination, Recovery Coaching, and Therapy Services funded through individual NDIS plans.
3. Government Grants and Funding: Core operational funding from government bodies including WA Department of Health, Australian Department of Health, Mental Health Commission, South Metropolitan Health Service, WAPHA, and Lotterywest for specific programs and services.
4. Donations and Philanthropic Support: Charitable donations from individuals and organizations including corporate sponsors. Seacorp donated $250,000 for a mobile clinic van. Donations support Freo Street Doctor service and help keep program costs affordable.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Black Swan Health is a registered NDIS health service provider delivering a multidisciplinary portfolio of mental health, allied health, and disability services across the Perth metropolitan area in Western Australia. Its offerings span psychology, assessment, physiotherapy, exercise physiology, dietetics, diabetes education, chronic disease and persistent pain programs, NDIS support coordination and recovery coaching, plus the Black Swan Street Doctor mobile GP clinic serving homeless and disadvantaged populations. Services are delivered through multiple clinic locations, a mobile clinic fleet, telehealth, and headspace youth mental health centres, with revenue drawn from Medicare billing, NDIS plans, government grants, and donations.

Product overview

Black Swan Health is a registered NDIS health service provider operating in Western Australia, offering a unified portfolio of mental health, allied health, and disability services under one organisation. The product portfolio is structured around three core pillars: Mental Health Services (including Psychology, Assessment, headspace youth centres, and the Commonwealth Psychosocial Support Program), Health & Therapy Services (including Physiotherapy, Exercise Physiology, Diabetes Education, Persistent Pain, and Dietetics), and NDIS Services (Specialist Support Coordination, Support Coordination, and Recovery Coaching). The Black Swan Street Doctor mobile GP clinic operates as a distinct service line delivering free primary healthcare to underserved populations. All services are delivered by a multidisciplinary Allied Health team across multiple clinic locations in the Perth metropolitan area, with telehealth options available for many services.

Differentiator

Problem solved

Functional benefit

Brands

• headspace: Youth mental health services for young people aged 12-25, including early psychosis intervention programs, operated at Joondalup and Osborne Park locations.
• Men of Hope
• GP4YP (General Practice for Young People)
• Freo Street Doctor

Products and services

• Mental Health Services A suite of evidence-based psychology, assessment and counselling services for individuals experiencing mental health concerns such as anxiety, depression, trauma, PTSD, OCD, ADHD, autism, eating disorders, grief and life transitions, delivered face-to-face and via telehealth across Osborne Park, Fremantle, and Joondalup.
• Health & Therapy Services Personalised allied health and wellness services delivered by a multidisciplinary team including physiotherapy, exercise physiology, dietetics, diabetes education, exercise rehabilitation, persistent pain management, balance and strength programs, workers compensation and DVA services.
• NDIS Services Registered NDIS provider delivering Specialist Support Coordination, Support Coordination, Recovery Coaching and Therapy Services for participants with psychosocial and other disabilities across Western Australia, with no wait times.
• Black Swan Street Doctor

Quantifiable outcome

• 75,000+ health consultations delivered since 2004 through Freo Street Doctor
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Two partnerships are on record, tiered core.

• headspacecoreStrategic or Co-development PartnerBlack Swan Health operates headspace centers in Osborne Park and Joondalup, providing youth mental health services (12-25 years) under the headspace national framework.
• Power DiarycoreTechnology or IntegrationClient management and booking platform. Website footer notes 'We run on Power Diary' indicating integrated practice management system for appointments and client records.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Integratedliving Australia: NFP provider of community-based allied health, chronic-disease self-management, and healthy-ageing programs across regional and rural Australia — comparable to Black Swan Health's diabetes education, persistent-pain, and exercise-physiology service lines.
• EACH (EACH Social and Community Health): Victorian/Tasmanian registered NDIS provider offering mental health, allied health, primary care, and headspace-equivalent youth services to disadvantaged communities — closely mirrors Black Swan Health's multidisciplinary, government-funded, NDIS-registered model.
• 360 Health + Community: WA-based community health provider offering psychology, allied health, NDIS support coordination, headspace centres, and outreach to vulnerable populations — direct regional competitor to Black Swan Health within Western Australia.
• cohealth: Large Victorian community health organization delivering multidisciplinary primary care, mental health, allied health and NDIS-style services to underserved populations — directly comparable model to Black Swan Health's community-clinic + outreach footprint.
• The Benevolent Society: Large Australian not-for-profit delivering disability, mental health, aged-care, and community services with strong NDIS and government funding — comparable to Black Swan Health in mission, funding mix, and integrated service breadth across multiple states.
• Neami National: Mental-health-focused community support organization providing psychosocial support, recovery coaching, and NDIS services — closely comparable to Black Swan Health's CPSP, headspace, NDIS recovery coaching, and Men of Hope offerings.

Broad incumbents

• Bolton Clarke: One of Australia's largest not-for-profit providers of allied health, home care, retirement living and community nursing — comparable breadth of allied-health services, though operating nationally with greater scale than Black Swan Health's WA-only footprint.
• headspace (National Youth Mental Health Foundation): National operator of the headspace youth mental health centre network across Australia; Black Swan Health runs two headspace satellites (Osborne Park, Joondalup), making headspace both a partner and the broader incumbent governing the franchise.
• Mission Australia: Large national NFP delivering homelessness services, mental health, community housing and youth support — comparable outreach-to-disadvantaged-populations mission to Freo Street Doctor, though with a much broader social-services remit.

Emerging players

• Mentally Well Group: Smaller Australian provider of NDIS psychosocial recovery coaching and community mental health support — narrower focus than Black Swan Health but directly comparable on NDIS recovery coaching and CPSP-style service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BlackSwanHealth
• Facebookfacebook.com/BlackSwanHealth

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Black Swan Health